Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/09/2011 | 62000 | ||
| Tl-the contact owns a 2004 honda civic - hybrid. the contact stated that while driving 60 mph, the driver lost control of vehicle. as a result, the vehicle veered off the road and crashed. the only airbag that deployed was the side passenger airbag. the contact also stated that the vehicle was taken to an authorized dealer prior to the failure because the airbag warning light was illuminated. the vehicle was not repaired at the time because the parts were not available. a police report was not filed and no injuries were reported. the vehicle was towed to a local repair shop, where they were unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileages were 62,000. sm. | |||
| 08/09/2011 | 62000 | ||
| Tl -the contact owns a 2004 honda civic hybrid. the contact stated that while driving 60 mph the driver lost control of vehicle as a result it went off the road and none of the air bags deployed except for the side air bag on the passenger side. the contact mentioned that the vehicle had been taken in to the dealer before the accident for an illuminated air bag lamp but they did not have the parts available to repair it. a police report was not file and no injuries were reported. the vehicle was towed to local shop who was not able to diagnosed the problem. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 62,000. pm | |||
| 09/11/2009 | 101000 | 1 | |
| The air bag deployment system on our 2004 honda civic hybrid has shut down. the mechanic at our dealership, open road honda in edison, nj, says it'll cost $825 to replace the computer sensor system which controls the bags. our car is 5 years old and has about 101,000 miles on it. it has been well maintained, mostly by the dealership, and still runs more or less like new. the manual says the srs system is supposed to be maintenance-free. naturally the car is past warranty. is it normal and expected for air bag systems to break down for no apparent reason, at this point in the car's existence? is there something wrong with 2004 civics which might have caused this malfunction? has there been a recall we may not be aware of regarding this part? have other civic owners reported the same or similar problems. and of course do we have any rights to get the part repaired at no or at a lower cost than what we were quoted? *tr | |||
| AIR BAGS - FRONTAL | |||
| 07/12/2005 | 1 | 03/04/2004 | |
| Dt: the consumer stated the airbag deployed while driving at about 5-7 mph. consumer was attempting to park the vehicle and had not hit anything, no curve or debris in the road or no potholes. consumner went to turn into the parking space and the air bags deployed and the consumer crashed into a wall. driver sustained burns to the arm from the force of the air bag. was treated by the emergency crew on site of the accident. the vehicle sustained $10,000.00 worth of damage. consumer having the vehicle repaired. there was a police report. *ak *jb | |||
| 01/11/2003 | 11969 | 2 | 08/30/2002 |
| While driving 65m ph in 3rd lane of a 4 lane highway. tapped brakes to reduce speed slightly, both wheels on right side of car locked up, sending car into a fish tail through both lanes on either side of the car, spun and hit the center guard rail of the highway facing back up the direction i came from. side and front air bags did not deploy on passengar side where the most serve impact occurred. the accident caused $13,000 of damage including severe frame damage. honda refused to inspect the brakes after the accident, instead claimed that the brake damage was caused by the accident, not the cause of the accident. talking privately with a honda certified mechanic, i was able to get the error codes on the computer: inlet cylinoid failure (31.1 & 35.1) & passenger side front air bag censor failure (9.9.7). honda refused to do anything about this, and i sold the car as i felt unsafe driving it. the car was still on warranty. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 04/02/2004 | 2500 | 1 | |
| While driving at 20 mph and crossing a stop light the consumer was t-boned on the drivers side by another vehicle. the side air bags did not deploy. the consumer suffered back injuries.*mr | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/01/1901 | 2 | ||
| 2004 honda civic hybrid. consumer states issues with seat belt light *tgw the consumer stated the dealer had supposedly fixed the problem in the past. however, the consumer had to return to the dealer for the same problem. the dealer then said the seat belt light illuminating was due to another issue and that the part would have to be ordered. when the consumer went back to the dealer for her 90,000 mile maintenance, she had to remind them to replace the part. when the other repairs were completed, the service manager informed the consumer the cost to fix the problem would be $750.00 and that it was not under warranty. he explained that the srs control unit was bad and if she did not get it fixed, the air bags would be useless. *jb | |||