Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/01/20054000211/13/2004
 2004 honda civic drifts to the side while driving. all of the uneven, worn out tires were replaced as well as the rims.*mr even though the tires and rims were replaced, it still did not correct the problem. *jb
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
04/04/200879348104/04/2004
 Right lower control arm failed after 79,000 miles. car suddenly stopped on city street after making a right hand turn from a stop at a stop light. civic immovable after unexpected failure. traffic was light and slow due to stop light and midmorning travel. what happens at highway speed with this failure? three weeks prior to failure, car was serviced at honda dealership where car was purchased. oil was changed and tires checked. no abnormal tire wear was noted. the car handled properly with no indication of misalignment. car has been routinely serviced. after failure lower control arm was replaced. it failed three inches from one end. it broke through completely. it did not fail at a connection/wear point. there is no other obvious sign of damage to the part. due to the failure, the control arm, sway bar, axle, strut, knuckle, bearing, and hub were replaced by a honda dealership for $2500. all parts except axle are in possession of owner. honda claims no obvious sign of factory defect and out of warranty. service department knew of no test for existing control arms to assure safety. car is driven on paved roads of reasonable condition to work in baltimore or on highway. tires have only been replaced due to normal wear. *tr
SUSPENSION - REAR
07/07/200518000309/09/2004
 Dt*: the contact stated while driving 65 mph on normal road conditions a staggering motion was observed in the rear axle. on another day during rain, the vehicle hydroplaned. it was taken to the dealership who determined the vehicle was out of alignment however after alignment procedure was performed the problem persisted. upon further inspection, a problem was discovered in the rear axle torsion bar, which was corrected installing a wedge. after the vehicle was taken to a tire dealer for new tires and alignment, it became out of alignment again. the dealership determined the alignment performed at the tire dealer was done incorrectly and they performed another alignment.
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
07/07/200518000309/09/2004
 Dt*: the contact stated while driving 65 mph on normal road conditions a staggering motion was observed in the rear axle. on another day during rain, the vehicle hydroplaned. it was taken to the dealership who determined the vehicle was out of alignment however after alignment procedure was performed the problem persisted. upon further inspection, a problem was discovered in the rear axle torsion bar, which was corrected installing a wedge. after the vehicle was taken to a tire dealer for new tires and alignment, it became out of alignment again. the dealership determined the alignment performed at the tire dealer was done incorrectly and they performed another alignment.