Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES - TREAD/BELT
10/13/20054
 Purchased used 2004 certified honda civic on 5/26/2007. on june 12, 2007 i reported that the car had a howling noise and you tended to constantly have to adjust the steering when driving. they found nothing. sept. 11, 2007 reported to service that very road noise very bad also power surging when doing 55 to 60 miles per hour also has shudder when accelerating from a stop. they reported that the car had the incorrect tires on the car. should be low resistance tires and the shudder was being caused by a bad start clutch. there was apparently a recall on this part. customer not notified regarding this. customer would have to notify service that there was a problem regarding this matter. october 9th. took car in to have start clutch replaced and 60,000 mile warranty work done. picked up car on october 9th. october 12, took car to a tire installer to have tires checked to see why i had such bad road noise. tires were worn on inside of tires and wavy. had one front and one back tire out of line. replaced all tires. october 13, latch to open lid for gas would not work. had to call service dept to meet me to manually open. october 15, took car in to have cable repaired to access gas fill. have had discussions with the finance asst. and used car manager regarding the problems. they have only agreed to pay part of the money for the tires. still arguing over this. *jb