Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
04V255000HONDA (AMERICAN HONDA MOTOR CO.)from 04/09/2002 to 09/26/2002V (Vehicle)13061706/16/2004MFRHONDA (AMERICAN HONDA MOTOR CO.)06/07/200406/08/2004
Defect SummaryOn certain sport utility vehicles, the wire harness of the driver's front air bag was incorrectly wired.
Consequence SummaryIn the event of a crash, the air bag inflation rate would be incorrect, which could increase the risk of injury to the driver.
Corrective SummaryDealers will repair the wiring. owner notification began on june 16, 2004. owners should contact honda at 1-800-999-1009.
NotesHonda recall no. p34.customers can also contact the national highway traffic safety administration
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
11V260000HONDA (AMERICAN HONDA MOTOR CO.) V (Vehicle)2430MFRHONDA (AMERICAN HONDA MOTOR CO.)04/27/201104/29/2011
Defect SummaryHonda is recalling certain model year 2001-2002 honda accord, and civic 2-door and 4-door, model year 2002-2003 cr-v, model year 2002 odyssey, model year 2003 acura cl, and model year 2002-2003 acura tl vehicles. this recall is related to a series of recalls on these vehicles in which honda is replacing the inflators within the driver's side air bag to address a defective condition. this recall addresses approximately 2,430 air bags that may have been installed as replacement service parts in the event, for one example, a covered vehicle had been in a crash necessitating the replacement of the driver's air bag, and the replacement air bag installed was one that may have contained a defective inflator.
Consequence SummaryIn the event of a crash necessitating deployment of the driver's air bag, the inflator could produce excessive internal pressure that could cause the inflator to rupture with metal fragments striking and injuring the driver or other occupants.
Corrective SummaryOwners of all vehicles on which a replacement service air bag may have been installed will be notified. dealers will inspect vehicles, and where a defective air bag inflator is identified, the inflator will be replaced, free of charge. the safety recall is expected to begin on or about june 27, 2011. owners may contact honda at 1-800-999-1009. this safety recall campaign is related to recalls 08v-593, 09v-259, and 10v-041.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
110211/16/200210013808Srs warning on after body shop repair. honda tech line summary. *tt04/26/2005
0401200404/01/200410009018Srs indicator on after body shop repair. check for srs diagnostic trouble codes. honda servicenews. april 2004. *tt09/08/2004
11010211/01/200210005879Damaged cable reel can cause srs diagnostic trouble codes (dtcs). honda servicenews. *tt03/18/2004
12010212/01/200210001976Srs indicator comes on after body shop repair. *tt *jb07/29/2003
AIR BAGS - SIDE/WINDOW
18120112/18/2001627300Subject regarding no seat covers on front seat with side airbags. *slc02/06/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/27/20121911031
 I responded to a recall notice for the airbag inflator. i had noticed, immediately thereafter, that my horn and cruise control is inoperable. i contacted service advisor who asked to bring the car back in. she agreed that the mechanism for these inoperable parts is in close proximity to the air bag inspection areas, for the recall. however, they claim they ... are not liable for the cable reel and will charge to have it fixed. and just yesterday, in the process of getting my window fixed, the same dealership left out the moisture shield and disabled my door locks which are superficial issues that they somewhat resolved. however, i still do not have a working horn or cruise control because these were consequentially damaged after innocently responding to an airbag recall inspection. *tr
07/27/2012191103
 I responded to a recall notice for the airbag inflator. i had noticed, immediately thereafter, that my horn and cruise control is inoperable. i contacted service advisor who asked to bring the car back in. she agreed that the mechanism for these inoperable parts is in close proximity to the air bag inspection areas, for the recall. however, they claim they ... are not liable for the cable reel and will charge to have it fixed. and just yesterday, in the process of getting my window fixed, the same dealership left out the moisture shield and disabled my door locks which are superficial issues that they somewhat resolved. however, i still do not have a working horn or cruise control because these were consequentially damaged after innocently responding to an airbag recall inspection.
06/29/2012440001
 Left rear tire blew out on highway at 70mph, driver lost control of vehicle and it flipped and rolled multiple times. passenger air bag deployed (no passenger in vehicle) but driver air bag failed to deploy. driver had broken bones, cuts and abrasions. deployment of driver air bag would likely have reduced injuries to driver. *tr
06/29/201244000
 Left rear tire blew out on highway at 70mph, driver lost control of vehicle and it flipped and rolled multiple times. passenger air bag deployed (no passenger in vehicle) but driver air bag failed to deploy. driver had broken bones, cuts and abrasions. deployment of driver air bag would likely have reduced injuries to driver.
01/06/2012
 My 35 year old daughter was in a single auto accident in her 2002 honda crv on jan. 6 in wytheville, va returning from knoxville, tn to frederick, md. she blacked out and her car ran off the road, impacted a mile marker sign, struck an embankment and her car overturned four times. her car was totaled but neither the front, nor side airbags deployed. the airbags were checked as part of the airbag inflator recall on july 27, 2011 at a honda dealer in knoxville, tn. she miraculously survived the accident but had a concussion and a severe laceration to her left ear. she was unconscious when the rescue team arrived and was airlifted to roanoke for medical care. since the accident she has been suffering from post concussive syndrome (constant headaches, memory loss, insomnia, difficulty concentrating). according to a trucker who saw the accident she never hit her brakes and was traveling at 70 mph. she never received any notice from honda and was only made aware of the recall when taking her car in for other maintenance. while her injuries were not fatal, nor did she have any broken bones, she did suffer a concussion and has had headaches for three months. perhaps she would not have suffered the head injury had her airbags functioned properly. we have pictures of her car which can be provided.
11/12/201196000
 Tl- the contact owns a 2002 honda cr-v. the contact stated that she received notification of a manufacturer's recall regarding the driver side airbag. the vehicle was taken to the dealer where they advised the contact that the inflator did not need to be replaced. later while driving 35 mph on a mountainous road, the contact attempted to avoid crashing into another vehicle when the contact lost control of the vehicle, crashed into a tree and then rolled over twice. the driver side airbag did not deploy and the contact sustained minor injuries to the neck and back. the police were contacted and a report was filed. the vehicle was destroyed. the vin was not available. the failure and the current mileage was 96,000. kmj
11/22/201186972
 My daughter was involved in a one vehicle collision. the vehicle left the roadway and struck a culvert head on. the vehicle sustained significant front end damage, but neither the driver or the passenger side airbags deployed. there was also some damage to the side of the vehicle and the side air bags did not deploy. the vehicle's actual speed is unknown to this writer, an estimate has been provided above.
11/18/2011140000
 Tl- the contact owns a 2002 honda cr-v. the contact stated that the driver's seat would shake abnormally and the srs air bag warning light would illuminate on the instrument panel sporadically. the contact made an appointment with the dealer for diagnostic testing. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileage was 140,000. kmj
11/18/2011140000
 Tl- the contact owns a 2002 honda cr-v. the contact stated that the drivers seat would shake and the srs light would illuminate on the instrument panel of the vehicle. the contact made an appointment with the dealer to perform a diagnostic. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 140,000. nw
10/01/2011106642
 Tl* the contact owns a 2002 honda cr-v. the contact stated the vehicle was taken to an authorized dealer where a recall repair was performed under nhtsa campaign id number 11v260000 (air bags: frontal: driver side inflator module). the contact had not previously experienced a malfunction with the air bag; however after the recall repair was performed the air bag warning indicator remained illuminated whenever the engine was in operation until the engine was turned off. the vehicle was taken back to the dealer who stated the srs would need to be replaced at the owner's expense. the vehicle had not been repaired. the contact planned to notify the manufacturer regarding the insufficient recall repair. the approximate failure mileage was 106,642.
10/01/2011106642
 Tl-the contact owns a 2002 honda cr-v. the contact stated the vehicle was taken to an authorized dealer where a recall repair was performed under nhtsa campaign id number 11v260000 (air bags: frontal: driver side inflator module). the contact had not previously experienced a malfunction with the air bag; however after the recall repair was performed the air bag warning indicator remained illuminated whenever the engine was in operation until the engine was turned off. the vehicle was taken back to the dealer who stated the srs would need to be replaced at the owner's expense. the vehicle had not been repaired. the contact planned to notify the manufacturer regarding the insufficient recall repair. the approximate failure mileage was 106,642. kmj
10/01/2011106642
 Tl-the contact owns a 2002 honda cr-v. the contact stated the vehicle was taken to an authorized dealer where a recall repair was performed under nhtsa campaign id number 11v260000 (air bags: frontal: driver side inflator module). the contact had not previously experienced a malfunction with the air bag; however after the recall repair was performed the air bag warning indicator remained illuminated whenever the engine was in operation until the engine was turned off. the vehicle was taken back to the dealer who stated the srs would need to be replaced at the owner's expense. the vehicle had not been repaired. the contact planned to notify the manufacturer regarding the insufficient recall repair. the approximate failure mileage was 106,642. js
07/01/20111
 2002 honda cr-v. consumer states issues with recall service *tgw the consumer stated he received a recall notice in the mail. the consumer stated when he took the vehicle to the dealer, they only kept it for 45 minutes. the consumer stated he didn't think the dealer did anything to the vehicle as the air bag light was still on. *jb
01/16/2008900001
 Srs light on dash, diagnosed by dealer as srs control failure, $700 to replace. there was a service bulletin regarding a different part of the system, checked out ok, but seems like quite a coincidence that the bulletin and the failure were so close in time. it's hard to accept that a part costing so much and so critical to safety just goes bad for so many of us - complaints are circulating out in the internet and on the nhtsa site dating back to 1 -2 years. mere mortals cannot tell what or whether there is actually anything wrong, only those who have the computer (those who stand to profit a lot) can know. it's the fox guarding the henhouse. happily i haven't needed the airbags and seatbelt tightener, but this could happen any time. is nhtsa sure there isn't a systemic problem here, that honda should be attending to? *tr
07/18/200771825507/12/2002
 Tl*the contact owns a 2002 honda cr-v. the contact stated that the air conditioning unit dispenses hot air. the dealer stated that the clutch on the air conditioning was burned. the contact also stated that the driver's seat is wobbly and not attached tightly and the air bag light automatically illuminates when it is bumped against. the dealer stated that a switch may be needed. the contact stated that when she removes the key from the ignition, the vehicle continues to move. she stated that none of the failures have been repaired by the dealer. the current and failure mileages were 71,825.
07/14/2005103/02/2002
 Dt the air bags sensor is not working properly, the srs light stays on. contacted honda, and they will not warranty it. consumer had to pay for the labor and rent a car, this started happening july 14th, 2005. *ak
03/24/20031
 Nar 05/06/2003 mr the consumer was involved in an accident where severe damages occurred to the vehicle, the frame was bent, radiator was defective, and the air bags did not deploy. *cb
07/26/200427030111/04/2003
 On monday july 26th 2004 a man drove through a red light as i was driving through my green light at about 30mph. i slammed on my brakes in my 2002 honda cr-v when i seen him run the light, i end up smashing into him, he was driving a silverado truck, much larger than my cr-v. my truck spun slightly and when i looked up not one airbag had deployed in my vehicle, i know that i had side, driverside, and passenger side airbags, that is why i bought the cr-v. i would find out later that the sensor was definatly hit. i took pictures. my insurance agencie decided not to total my vehicle, they are going to fix it. how am i to know they looked into the airbag issue at all? i have told them and they still did not list it on the repair listing. i don't want to take the vehicle back because i may not be as lucky next time if the airbags do not work properly.*ak
AIR BAGS - FRONTAL
10/19/20021300001
 The driver airbag failed to deploy in my 2002 honda crv when my front end crashed into the side of a pick up truck that pulled out in front of me on the highway. i was going 45 before impact so after breaking, estimate 35-40 mph when i hit. my passenger airbag deployed. again, my driver airbag did not deploy. impact was hard enough to total the car. i fractured my sternum, a moderately serious injury that 2 doctors told me doesn't happen anymore due to airbags. my srs light came on 6 months ago. knowing that was a safety warning we immediately took the car to a honda dealer. the diagnostics revealed a defective driver seat belt buckle, which they replaced. they then cleared the srs light and it has not come back on. i specifically asked about the airbag and they said those are fine. i've been to 3 law firms. they all said it appears that the dealer performed as the diagnostics dictated and that i just wasn't injured enough to take on honda. it would cost a firm roughly $100k over 2 years to file a lawsuit and only a fractured sternum and 4-6 weeks off work wouldn't pay out enough to cover attorneys fees. they all said a person needs to be paralyzed or dead to be worth tackling a big corporation. i called honda. they said sometimes only 1 airbag goes off depending on how the car is hit and while they care, they don't do investigations. i requested an airbag investigation from my insurance company. they noted that request as part of the subrogation process. from my perspective, if fractured sternum are an injury of the past because airbags prevent that injury, and the force of the impact was great enough to fracture my sternum, then the force of the full frontal impact was enough to trigger both airbags. it's fortunate i was only going 35-40 and not highway speeds or my husband would be able to file a lawsuit. how many other people are driving around thinking they are protected? i loved my crv . i'd like to get another, but i'm afraid. *tr
02/12/2008108000103/13/2006
 Tl*the contact owns a 2002 honda cr-v. while driving 45 mph, another vehicle pulled into the intersection and struck the contact's vehicle. the air bags failed to deploy and the contact was injured. the other vehicle was damaged and a police report was filed. at the time of purchase, the srs warning light remained illuminated; however, the dealer stated that the air bag system worked fine. prior to the crash, the contact struck a deer and a local mechanic repaired the vehicle and reset the srs warning light. the failure and current mileages were 108,000. updated 5/19/08 *cn updated 05/19/08 *jb
09/01/2007104000109/23/2006
 Customer states that the srs light on his 2002 honda crv. mechanic stated the battery needed to be replaced. when replaced the light stayed on. mechanic determined it was probably a wiring harness malfunction. *kb the consumer stated a recall had been issued for his make, model and year vehicle, however his vehicle was not included in the recall. *jb
04/25/2007345001004/08/2005
 The srs light came on in my 2002 honda crv which has only 35000 miles. i took it to the dealer who informed me that the srs must have went bad and it would cost $700 to fix. i asked if the light on could be caused by the front passenger seat belt locking up regularly which temporarily does not allow you to get enough seat belt to actually reach the buckle and the dealer said that might be the problem but i still would need to replace the whole srs system. i asked if this was a recall and he said not at this time. i now have checked the recalls and see that the seat belts as well as the air bags have been recalled and i have not been notified of either by the dealer and i would think this would be immediately corrected especially since the srs light came on which is directly related to both of these safety devices. *jb
03/01/20051
 I have a honda 2002 crv. on your web site it states that the front air bags have been recalled and after taking my crv to the dealer they stated that your web site is wrong and only part of 2002 crvs have been recalled and mine isn't one of them. my srs light has been on for months and they want a fortune to look and fix it. right now i have no front airbags on my crv and your site states that this problem was recalled. *jb
06/15/200544002107/01/2002
 Good afternoon, my name is laura sargent and i am submitting a complaint regarding the honda crv (year 2002). on 6/25/2004, i was rear ended while waiting on a metered freeway entrance ramp in milwaukee, wi. the other driver did not know that the ramp was metered and rear ended my vehicle between 40 - 50 mph; my car was then pushed into the vehicle in front of me. although it was a high speed collision on the front and rear, the airbag on my 2002 honda crv did not inflate. i hit my head on the steering wheel and had facial bruising and a large gash on my forehead requiring approximately 20 stitches. my car is totaled; the hood is crushed and the rear end was pushed in approximately 3 feet. i bought my crv new in 2002, partially on the assumption that it was a safe vehicle that would protect me in the event of a car accident. on friday, i called the dealership where my car is serviced (russ darrow honda in milwaukee, wi) to make certain that i had not missed any recalls, and they confirmed that my car was current with all recalls (there have been no airbag specific recalls for my year). if my airbag had inflated, i most likely would have walked away from the scene without any lasting reminders. many consumers consider a vehicle safety rating and airbag quality when choosing a new vehicle. since you cannot test airbags except in a lab environment or accident situation, consumers must rely on the trustworthiness of the manufacturer and hope that they work when required. i'd like to understand why my airbag did not inflate and i think it would be helpful for other consumers to also be aware of this situation... i see many other honda crvs on the road. i can be reached at 414-405-2872 or via email at lsargent@wellsfargo.com. thank you for your time. laura sargent laura sargent wells fargo funds management group 414-577-7694 lsargent@wellsfargo.com
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
08/01/20121
 2002 honda crv. consumer writes in regards to two recalls and no parts being available. *tgw document was written in spanish.
07/01/20111
 2002 honda cr-v. consumer states issues with recall service *tgw the consumer stated he received a recall notice in the mail. the consumer stated when he took the vehicle to the dealer, they only kept it for 45 minutes. the consumer stated he didn't think the dealer did anything to the vehicle as the air bag light was still on. *jb
06/01/20111
 2002 honda crv. consumer states writes in regards to air bag recall. *tgw
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/13/200762958104/06/2002
 With 62,000 miles on my 2002 cr-v, the srs light came on and stays on. having had the same problem with a 2000 accord and a 2000 acura tl i know that the problem i a failed sensor system and the cost will approach $700. honda has a problem with their srs and i consider it an extreme safety issue. honda continues to stonewall the problem and simply denies the problem is theirs. you people have no clout to make them do anything so the only answer is to stop buying honda products. i hereby promise to never by another honda product. i've already replaced the acura with a toyota avalon, and the accord with a toyota camry. i will replace the cr-v with something other than a honda. *tr
04/11/200783000105/06/2004
 The srs light came on , indicating that the restraint system failed. a safety concern for us. honda replaced a connector in the steering wheel.*ak
10/18/200545000209/22/2002
 Driver side airbag light on. was told need to replace the airbag. when ac was on, engine gave strange noise and went dead completely. restarted the engine, and turned ac off, things were ok. *jb
04/09/200562729106/22/2002
 While on a trip srs warning light came on- defective opds sensor in passenger seat back- charged $725 for replacemnt-told out of warranty.
09/03/20042
 While driving air bag warning light continuously illuminated on the dashboard. as a result, air bags were inoperative and wouldn't deploy when needed. vehicle was inspected several times. at last inspection mechanic indicated to the consumer that air bag sensor failed, and will cost $665.00 for the part alone, not including labor. problem was not resolved.*ak
08/20/20041
 While driving at any speed air bag warning light continuously illuminated on the dashboard. as a result, air bags became inoperative and wouldn't deploy when needed. dealership inspected vehicle several times, but problem recurred. *ak