Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 205 | 02/16/2005 | 10015293 | Timesert 11mm head bolt thread repair kit. *tt | 07/13/2005 | |
| 06012004 | 06/01/2004 | 10014187 | Balancer shaft buzz or rattle is normal. *sc | 04/28/2005 | |
| 704 | 07/16/2004 | 10014099 | Growling water pump and/or drive belt noise. 2002-2003 honda civic si *sc | 04/28/2005 | |
| 07012004 | 07/01/2004 | 10014019 | Check for a clogged evap canister purge line. *eh | 04/27/2005 | |
| 07012004 | 07/01/2004 | 10014017 | Poor a/c cooling during hard acceleration. *eh | 04/27/2005 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 11012003 | 11/01/2003 | 10009278 | Heater blower motor gets hot or blows a fuse. honda. servicenews. *tt | 09/21/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-02-075 | 07/23/2011 | 10041769 | Honda cr-v: after stopping engine stalls or stumbles. *pe | 11/04/2011 | |
| 05162005 | 05/16/2005 | 10016295 | Engine-cranks won't start, immobilizer light flashes. *sc | 09/06/2005 | |
| 1203 | 12/16/2003 | 10014201 | Updating replacement ecm/pcm software. *nm | 04/29/2005 | |
| 604 | 06/16/2004 | 10014143 | Diagnostic trouble code p1457, evaporative leak, possible tid 2d. *nm | 04/28/2005 | |
| 02028 | 04/02/2004 | 02028 | 10012654 | Malfunction indicator lamp comes on with diagnostic trouble code p1164. update. *tt | 03/09/2005 |
| 04005 | 07/30/2005 | 04005 | 10011102 | Noise when turning left. *tt | 12/29/2004 |
| 02075 | 03/12/2004 | 02075 | 10008367 | Engine stumbles or stalls after a stop. *mj | 07/29/2004 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 100102 | 10/01/2002 | 10005912 | Install intake manifold runner control (imrc) valve correctly. honda servicenews. *tt | 03/18/2004 | |
| 181201 | 12/18/2001 | 627299 | Some vehicles may emit smoke from the exhaust during pre delivery inspection. *slc | 02/06/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 060105 | 06/16/2005 | 10018160 | Snapping, cracking noise after shutting engine off. *jb | 12/16/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/10/2011 | 91000 | ||
| Honda crv 2002 ac went out about 2 months ago. i was told the ac compressor need to be replace along with receiver drier and orifice tube. it will cost around $2500.00. honda of america knows that have a problem with it, | |||
| 03/20/2011 | 176000 | ||
| Tl* the contact owns a 2002 honda cr-v. the contact stated that the air conditioner compressor failed causing the serpentine belt to become faulty. while driving 45 mph, the contact stated that the vehicle suddenly stalled without warning. in 2005, the contact replaced the entire air condition system however, the vehicle continued to stall. the dealer advised the contact to bring the vehicle in for diagnostic testing but informed her that she would be responsible for payment. the manufacturer informed the contact that they would not be able to provide her with any additional assistance since the vehicle was no longer under warranty. the current and failure mileages were 176,000. | |||
| 03/20/2011 | 176000 | ||
| Tl- the contact owns a 2002 honda cr-v. the contact stated that the air conditioner compressor failed causing the serpentine belt to become faulty. while driving 45 mph, the contact stated that the vehicle suddenly stalled without warning. in 2005, the contact replaced the entire air condition system; however, the vehicle continues to stall. the dealer advised the contact to bring the vehicle in for diagnostic testing, but informed her that she was responsible for payment. the manufacturer informed the contact that they would not be able to provide her with any additional assistance since the vehicle was no longer under warranty. the current and failure mileages were 176,000. bw | |||
| 06/14/2010 | 75000 | ||
| Ac compressor exploded braking the shaft off of the compressor and sending shards of metal throughout the ac system. | |||
| 06/01/2010 | 138000 | ||
| Tl- the contact owns a 2002 honda cr-v. the contact stated that the air conditioner only blows out hot air. the vehicle was taken to a local mechanic and a honda dealer and they both told the owner that the air compressor needed to be replaced. the vehicle has not been repaired. honda has not been notified. the failure and current mileage is approximately 138,000. rd | |||
| 05/25/2009 | 136200 | 1 | |
| Add me to the list of owners who suffered a catastrophic honda cr-v air compressor failure. it's a 2002 with 136k miles. it's in beautiful condition, well kept by previous owners. i was driving to work and i heard a tinny grinding sound. i pulled over and lifted the hood. didn't see anything wrong. continued driving, but noticed the ac was blowing warm air. i called bankston honda (the closest dealer to me in coppell, tx), who diagnosed the problem. they told me it would cost $3,100 to repair, but that i should call american honda and open a case with them, since they may agree to cover some of the cost. apparently this is a widespread issue, one that honda appears to be ignoring for the time being (at least until they're hit with a class action lawsuit). with 100 degree weather, a wife and two children, there is no way we can survive with a car that doesn't have ac. we chose a 2002 honda cr-v based on incredibly consistent positive feedback (safety, reliability, value retention, etc.). so far this has been the only issue. our family can't afford to pay $3,100 to repair the ac. we really need american honda to step up and at least pay for the parts. american honda have given me a case number (n012009-05-2601731) and asked that i write them to explain what happened so they can make a determination as to whether they'll cover any of the cost. i hope they at least pay for the necessary parts. if they come through, they'll cement their reputation and i'll continue to recommend honda to my friends and family. if they can't offer any help, i'll need to join the class action lawsuit to try to recoup some of the cost. this is clearly a wide spread problem, one that honda will eventually need to own up to. i encourage everyone to go to this url and file their info, if only to pressure american honda to do the right thing: http://www.honda-lawsuit.com/ thanks, don montalvo coppell, tx 2002 honda cr-v (136k miles). *tr | |||
| 01/21/2009 | 95000 | ||
| Tl*the contact owns a 2002 honda cr-v. while driving approximately 45 mph, the vehicle stalled without warning. the vehicle was towed to an authorized dealer and they stated that the timing chain was the cause of the failure, thus the engine needed to be replaced. secondly, because the contact did not follow the warranty agreement, they would not assume financial responsibility for any repairs. the vehicle has not been repaired. the failure and current mileages were 95,000. | |||
| 06/25/2008 | 1 | ||
| I have a 2002 crv now with 139,000 this is the 4th time my air compressor has gone out on this car and honda refuses to take full responsibility. the first time it went out was in july 2003 at 31842 mls, july 2004 at 46,997 mls, may 2006 at 99,384 and now june 2008 at 139,000. the first 2 times it went out it was under warranty the 3rd time honda said they would fix it because it was still under 100k and now they are saying that i should be responsible even know they know they are having issues with the compressors in 2002 and 2003 crv. *tr | |||
| 08/25/2007 | 66900 | 1 | 01/02/2002 |
| Strange noise from engine then a/c blowing only hot air. took car to nearby goodyear service facility to check system. compressor had blown apart-several sizable chunks were recovered. apparently honda uses substandard metals in the compressors since this is a recurring problem. *tr | |||
| 08/21/2007 | 1 | 12/19/2002 | |
| Air compressor in my 2002 honda crv exploded spreading debris throughout the system causing major damage. honda paid for the parts. i had to pay $600 for labor. *tr | |||
| 07/18/2007 | 71825 | 5 | 07/12/2002 |
| Tl*the contact owns a 2002 honda cr-v. the contact stated that the air conditioning unit dispenses hot air. the dealer stated that the clutch on the air conditioning was burned. the contact also stated that the driver's seat is wobbly and not attached tightly and the air bag light automatically illuminates when it is bumped against. the dealer stated that a switch may be needed. the contact stated that when she removes the key from the ignition, the vehicle continues to move. she stated that none of the failures have been repaired by the dealer. the current and failure mileages were 71,825. | |||
| 10/18/2005 | 45000 | 2 | 09/22/2002 |
| Driver side airbag light on. was told need to replace the airbag. when ac was on, engine gave strange noise and went dead completely. restarted the engine, and turned ac off, things were ok. *jb | |||
| 05/06/2004 | 14945 | 1 | 06/26/2002 |
| I referred what to me was burning brake smell to my dealer during 15,000 mile service; upon pick up of vehicle, service person informed me that origin of smell was actually oil leaking from filter onto exhaust system. *la | |||
| 06/15/2003 | 11661 | ||
| Engine light keeps coming on & then car will drive rough. i have taken it in 3 times already for same problem, they told me to make sure gas cap is on tight and not to over/under fill with gas i have been doing as told and the problem is still present for the 4th time. car was purchased on august 2002. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/18/2010 | 76000 | ||
| Air conditioner failed cost is 3000.00 to fix. | |||
| 06/14/2010 | 86000 | ||
| I am the original owner of a 2002 honda cr-v which has an air conditioner failure at 86,000 miles. all components need to be replaced. it was first noticeable with a rattling noise under the hood - needs compressor, dryer, receiver, condensor etc replaced for around $1000-2200 at an independent mechanic. dealer is approx. $2500-3500 which i have not pinned down yet. am. honda will do nothing. mileage should not be a factor here; honda manufactured a defective part and should pay the entire repair amount. i am sure if am. honda rep. was faced with same situation, he would be demanding payment as well. hope for definitive class action lawsuit. also, oxygen sensor needs to be replaced and door locks will no longer work therefore you cannot lock the car. have replaced tail lights 3x in a year and now honda says it needs a socket replacement. these are very expensive repairs on what should have been a reliable vehicle. | |||
| 08/12/2009 | 44336 | 1 | |
| My auto a/c was blowing hot air. mechanic determined the compressor was frozen and the clutch damaged. repairs were done at a cost of $1250.15. it appears to be an ongoing problem with cr-vs which honda refuses to acknowledge as a defective part. i have retained the defective compressor. *tr | |||
| 08/13/2009 | 44300 | 1 | |
| Vehicle is 2002 honda cr-v with 44,300 miles a/c compressor had to be replaced at great expense. after reading all the posts online, it appears to be a defect that honda refuses to acknowledge. i want to join any class action lawsuits regarding this matter. *tr | |||
| 07/12/2009 | 94500 | 1 | |
| I purchased my 2002 honda cr-v ex new & have had all of the recommended services performed by my local honda dealer. around 7/12/2006, my a/c stopped working at 57,023 miles. the power switch made a strange clunking noise & the a/c failed to start right away. i immediately turned the switch off & back on. the fan came on, but only blew out hot air. i took it to my regular honda dealer & paid $153.40 to have them check the a/c system out. the diagnosis was the a/c system was dead & it would cost me another $1,600 to replace the compressor, coil set & clutch set. i shopped around & had another shop that only works on hondas and acuras do the same work recommended by my honda dealer at a cost of $1,203.52. they used genuine honda parts to make the repair & gave a 12 month, 12,000 mile warranty. my car now has 95,000 miles. on 7/11/2009, my a/c was working fine when i parked my cr-v. the next afternoon, the a/c was only blowing warm air when i turned my car back on. i started looking on-line to see if there had been any recalls for this particular problem. that is when i realized i have a serious problem on my hands. there are numerous complaints for the same problem. on 7/30/2009, i called american honda to see if there were any recalls. they basically do not acknowledge any problem. because my car is out of warranty, they can't do anything for me. i explained this is the second time in 95,000 miles the a/c has gone out. he said they can't help me because i did not have the 1st repair done by my honda dealer, even though the mechanic who did the work was certified by macs & ase in refrigerant recycling & service procedures and used genuine honda parts. on 7/30/2009, i took my cr-v to my honda dealer to get an estimate. the compressor is dead again. the estimate is approx. $1,600 to fix it. the service mgr. is going to try to work with his district manager to see if they can get american honda to help me. i am still waiting to hear. *tr | |||
| 09/10/2008 | 80900 | 1 | |
| My 2002 honda crv 4wd, 81000 miles, has a defected ac compressor that is locked up. american honda knows about the problem with ac compressors in the crv 2002-2005 models and will not issue a recall to fix the problem. *tr | |||
| 09/22/2008 | 73343 | 1 | |
| I have a honda cr-v 2002. on 09-22-2008 the a/c compressor exploded. i went on-line and checked this issue. it was a honda factory defect which cause a lot of compressor failure. i read a lot of honda customer reports from www.topix.com. in many cases honda paid from 80%-100% of cost. i called honda america (800) 999-1009 and opened case number # n 012008-09-2300147. my case person is a mr. darrell harville and his boss is mrs. holly muhammed. i have talk to them many times and told them that i know this on going defect issue with a/c compressors. i asked them to pay 100% cost because of honda factory defect. they offered pay $ 1800 and i have to pay $ 1200 to the ed morse honda dealership. i told them no because i am not paying for honda factory defect. i requested 4 times to talk to mrs. holly muhammed (general manager) but she didn't responded to me yet. i live in south florida. it is 85-90 degrees and some time raining. i am having hard time without a/c. please, help me with this situation. thank you *tr | |||
| 07/19/2008 | 63000 | 1 | |
| Failure of a/c compressor on 2002 honda cr/v ex. compressor froze while in traffic on busy street causing engine to stall. my wife had to coast, in the vehicle over to the side of the street and into an off-street parking lot. *tr | |||
| 07/17/2008 | 99955 | 1 | |
| I was driving home from work on 7/17/08 and heard a low grumbling noise coming from my air conditioning vents in my 2002 honda crv. thirty seconds later this sound stopped and about a minute later only hot air came out of the vents. i've taken the crv to a non honda repair shop and they advised replacing the air compressor, clutch, dryer and expansion coil for approx $1235. the honda delivership advised replacing the entire cooling system for $3350 and then offered a 30% discount ( good will ) dropping the repair cost to $2350. *tr | |||
| 07/14/2008 | 43000 | 1 | |
| We own a 2002 honda . the air conditioning compressor and other parts involving the air conditioning went out in 2005 (oct) just after the warranty expired. we had it all replaced. they called it goodwill and we did not have to pay for it. yesterday july 14, 2008 it appears to have gone out again, the same way as before. i went to an online board on edmonds and read up on all the complaints that they have had with the 2002-2004 (maybe later) compressors blowing up and shooting pieces of metal all over causing other parts to break. there is obviously a serious condition with hondas air conditioning compressors! they have not done a recall on them, but from what i hear some get them replaced for free (as did we) but only the first time, after that it costs them apx $3,000 to replace everything involved. this is happening too frequently to be normal. some said it was every 40,000 miles. ours went longer. please help as we can not afford to replace it again and we live in hot country! *tr | |||
| 11/08/2005 | 87000 | 2 | 02/16/2002 |
| 2002 - 2004 honda crv's have a history of problems with air conditioning. specifically the unit disinegrating. this has happened to me twice at a cost of $3500. auto web forums (for crv's) have received many complaints about this problem. *tr | |||
| 09/10/2004 | 74000 | 3 | 05/26/2002 |
| 2002 crv ordered and bought new in 2004 and 2005 replaced whole air conditioning unit first time had to wait as parts were not available. in 2006 have to replace cooling fans as both not working. honda helped with part of cost for first two repairs but this should not happen this car is a lemon. *nm | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 03/24/2003 | 1 | ||
| Nar 05/06/2003 mr the consumer was involved in an accident where severe damages occurred to the vehicle, the frame was bent, radiator was defective, and the air bags did not deploy. *cb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/01/2009 | 103600 | 1 | |
| While driving at approx 45 mph, the engine in my 2002 honda cr-v ex lost power and stalled in the middle of the highway. i was able to restart the engine and get it to the side of the road where it stalled again. i tried to restart again but the engine could not turn over. had car towed to acura dealer where it was diagnosed that the spark plug could not be removed from cylinder #3 and the engine could not be turned over. the engine had seized. a complaint has been filed with honda and the car towed to a honda dealer for further investigation. had i been traveling at high speed on a limited access road this would have been far more dangerous and might have resulted in severe injury or death. *tr | |||
| 08/02/2006 | 45900 | 1 | 07/15/2002 |
| 2002 honda crv ex 4wd: at 45000 miles the oxygen sensor went out; one week later the entire a/c compressor body had 1 inch long crack and leaked. unbelievable. *nm | |||
| 04/30/2006 | 68320 | 1 | 12/22/2001 |
| I had the a/c compressor replaced at 31000 miles at the local dealer under warranty .then the compressor went out again around 4/30/05 at 68320 miles and talked to several mechs. at dealers and they told me that honda told them to replace everything hoses lines & etc. after they fixed mine the first time at 31000 miles now it is 37000 + later and having to get another compressor replaced i guess every 30000 miles they will need to be replaced thought honda was a better vehicle than that. cant get help from dealership yet. sad thing is it's almost paid for guess i will fix it and then trade this car being honda isn't what they use to be very unhappy hope they get there problems fixed soon to many 02's a/c problems thanks m.p. *nm | |||
| 04/25/2006 | 75000 | 1 | 10/01/2002 |
| Dt*: the contact stated while driving 65mph on the highway, the engine seized without warning and smoke erupted from underneath the front hood area. the vehicle shuddered and the contact managed to pull over. there was no evidence of an engine fire, but oil was pouring from underneath the vehicle. the vehicle was towed to a dealer for inspection who determined the motor failed and needed to be replaced. | |||
| 03/10/2006 | 60000 | 1 | |
| Dt*: the contact stated while driving 50 mph the engine revved. the vehicle was taken to the dealership for inspection. they determined the transmission was cracked and replaced the transmission, range sensor, range switch and oxygen sensor which remedied the problem. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 10/02/2002 | 14263 | 1 | 12/19/2001 |
| Air conditioner compressor failure. a safety concern in that this locks up the compressor pulley and possibly the entire engine belt. replaced by honda.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/30/2008 | 45000 | 1 | |
| The oxygen sensor on my 2002 honda crv failed to work and led to the check-engine light on. it failed at around 45,000 miles. according to the manufacture the oxygen sensor was not supposed to fail at this low miles. the replacement from honda dealer cost me $500. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 03/10/2006 | 60000 | 1 | |
| Dt*: the contact stated while driving 50 mph the engine revved. the vehicle was taken to the dealership for inspection. they determined the transmission was cracked and replaced the transmission, range sensor, range switch and oxygen sensor which remedied the problem. | |||
| 06/02/2004 | 16769 | 1 | 04/12/2002 |
| Please provide fax number so that i may forward detailed description. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 01/03/2007 | 1 | ||
| Vehicle : 2002 honda crv in november 2006 i took the car in to the dealer because the malfunction light stayed on. the car was running fine, no problems other than that indicator light staying on. the dealer replaced a sensor ($336.00). just after taking the car home, it began to stall out and would not accelerate and the same malfunction light came back on. i thought maybe i got some bad gas, but the problem continued to get worse. now the dealer tells me i need an oxygen-2 sensor replaced. (another $300.00 +) repair. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 01/26/2005 | 75418 | 1 | 04/24/2002 |
| The engine stopped while traveling about 30 mph. there was no prior indication of any problems. i had the vehicle towed to power honda in valencia ca. it was determined the #1 exhause valve retainer was broken causing the valve to fall down and into the cylinder. honda said i needed to replace the engine. honda refuse any reimbursement because the vehclie had 74,000 miles and no extended warrenty. this appears to be a product defect that honda refuses to accept responsibility for. honda engines should not fail within 30 months ownership or 74,000 miles. *ak | |||