Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 05012004 | 05/01/2004 | 10013953 | Audio unit and navigation system anti-theft codes available on interactive network. *nm | 04/27/2005 | |
| EQUIPMENT - ELECTRICAL | |||||
| 1102 | 11/16/2002 | 10013805 | Odometer accuracy. honda tech line summary. *tt | 04/26/2005 | |
| 303 | 03/16/2003 | 10001841 | Key-in beeper, headlight chime and dome light inoperative. *tt | 07/22/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 1002 | 10/16/2002 | 10005930 | Air conditioning (a/c) compressor control logic. honda october tech line information. 2002 prelude also included. *tt | 03/18/2004 | |
| 110102 | 11/01/2002 | 10005876 | Air conditioning (a/c) compressor out? check blower motor operation. honda servicenews. *tt | 03/18/2004 | |
| 903 | 09/16/2003 | 10005023 | Unequal dash vent air conditioner temperature. tech line summary. *tt | 01/26/2004 | |
| 303 | 03/16/2003 | 10001836 | Air conditioner indicator not on in defrost mode. *tt | 07/22/2003 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 404 | 04/16/2004 | 10009048 | Audio, anti-theft codes. honda. tech line summary. *tt | 09/08/2004 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 04012004 | 04/01/2004 | 10009031 | Wind noise from the roof rack. honda. servicenews. april 2004. *tt | 09/08/2004 | |
| 903 | 09/16/2003 | 10005028 | Roof rack load capacity. tech line summary. *tt | 01/26/2004 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 08-040 | 05/31/2008 | 10025523 | Load carrying capacity reduced label for all honda vehicles. *pe | 08/15/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/28/2011 | 133000 | ||
| Tl- the contact owns a 2002 honda cr-v. while driving at approximately 65 mph the contact heard a banging sound coming from the air conditioner. the vehicle was taken to the dealer for diagnostics. the technicians stated the compressor was deteriorating internally and needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 133,000. ds | |||
| 06/02/2011 | 166365 | ||
| Tomorrow i take my 2002 honda cr-v in for it's fifth air conditioner compressor. if it wasn't for the concern about visibility to defrost/defog the windshield in certain weather conditions, would not be shelling out another $1600 plus tax on this reliability highly overrated vehicle. currently has only 166,600 miles on it. this time failure is being attributed to the condenser fan needing replacement also. at least this is the first time the compressor didn't just completely fail. buying it as a certified used vehicle only helped with the first replacement, so i guess it was worth it, but certainly didn't get the long term peace of mind expected for the extra cost. honda knows they have a problem but appear to not care to help owners cope with the exorbitant cost of owning this over priced vehicle. | |||
| 04/21/2011 | 84000 | ||
| I have a 2002 honda cr-v with 84,000 miles on it. this vehicle has been well maintained & has had all manufacturer recommended services completed and i have the records to prove it. the a/c compressor exploded last week circulating metal filings into the vehicle's system. this is a safety hazard because the engine could seize as a result of the presence of metal filings therefore not having any power brakes, power steering, etc. also, i cannot use the defrost which creates limited visibility in cooler temperatures which also creates a safety issue. this is a common, widely known problem often referred to as honda black death. | |||
| 05/26/2009 | 135000 | ||
| I have a 2002 honda cr-v that had 135,000 miles at the time the compressor imploded. american honda is aware of the issue. the compressor implodes, shooting shards of metal throughout the ac system, resulting in expensive replacement of parts other than the compressor. essentially the entire ac system needs to be rebuilt at a cost in the neighborhood of $2500-3500 (my bill came to $3100). american honda refused to pick up the tab on any of the parts or labor associated with this repair. if you google honda+air+compressor+failure you will find many, many reports of this issue, all reported to american honda. | |||
| 06/29/2009 | 128545 | 4 | |
| Air conditioner failure four times on 2002 honda crv. *tr | |||
| 05/24/2009 | 102000 | 1 | |
| We have a 2002 honda cr v with 102,000 miles on it. the air conditioner compressor exploded, contaminating the air conditioner system. i have learned that this is a regularly recurring problem with honda, but they refuse to correct the problem and refuse to help the consumer. *tr | |||
| 02/10/2009 | 109505 | 1 | |
| Ac compressor failed. many complaints from others about this problem. honda has defective parts. *tr | |||
| 08/15/2008 | 100000 | 1 | |
| I'm the owner of a 2002 honda cr-v and have had problems with the a/c blowing hot air and now it's completely stopped. i'm reading hundreds of posts from other cr-v owners with the same problem and thousands of dollars in repairs. this is ridiculous. honda needs to take responsibility. not only is this consumer fraud, it is a safety issue. *tr | |||
| 07/12/2008 | 70000 | 1 | |
| My 2002 honda cr-v with 70,000mi air conditioner clutch stopped working. this seems to be a trend with others honda cr-v owners. *tr | |||
| 07/12/2008 | 75780 | 1 | |
| I own a 2002 honda cr-v ex and its has 75,780 miles on it and today the air conditioner pump has failed. the pump has fragmented parts into the whole a/c system and will be a rather high repair rate from my local shop. *tr | |||
| EQUIPMENT ADAPTIVE | |||
| 07/27/2012 | 191103 | ||
| I responded to a recall notice for the airbag inflator. i had noticed, immediately thereafter, that my horn and cruise control is inoperable. i contacted service advisor who asked to bring the car back in. she agreed that the mechanism for these inoperable parts is in close proximity to the air bag inspection areas, for the recall. however, they claim they ... are not liable for the cable reel and will charge to have it fixed. and just yesterday, in the process of getting my window fixed, the same dealership left out the moisture shield and disabled my door locks which are superficial issues that they somewhat resolved. however, i still do not have a working horn or cruise control because these were consequentially damaged after innocently responding to an airbag recall inspection. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 07/16/2011 | 75000 | ||
| Tl* the contact owns a 2002 honda cr-v. the contact was driving approximately 55 mph with the air conditioner activated when suddenly, warm air began to circulate throughout the vents. the vehicle was taken to an authorized dealer who stated the air conditioner compressor would need to be replaced. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 75,000. | |||
| 07/13/2011 | 97000 | ||
| Tl* the contact owns a 2002 honda cr-v. the contact stated that the air conditioner malfunctioned due to a faulty a/c compressor. the contact did not take the vehicle to a dealer or mechanic. the contact called the manufacturer and the manufacturer stated that the air conditioner was not a safety related issue so there was nothing they could do to assist with repairs. the failure mileage was 97,000. | |||
| 03/20/2011 | 176000 | ||
| Tl* the contact owns a 2002 honda cr-v. the contact stated that the air conditioner compressor failed causing the serpentine belt to become faulty. while driving 45 mph, the contact stated that the vehicle suddenly stalled without warning. in 2005, the contact replaced the entire air condition system however, the vehicle continued to stall. the dealer advised the contact to bring the vehicle in for diagnostic testing but informed her that she would be responsible for payment. the manufacturer informed the contact that they would not be able to provide her with any additional assistance since the vehicle was no longer under warranty. the current and failure mileages were 176,000. | |||
| 03/17/2005 | 37000 | 3 | 12/19/2001 |
| On march of 2005 i heard a loud noise and my a/c stop blowing cold air, i took it to the mechanic and the entire a/c unit had to be replaced and could only be done with the original honda unit because no other fits the vehicle, it was replaced, on august 2005 the a/c stopped blowing cold air again and the clutch had to be replaced but was under guarantee, now september 2007 the a/c has is not blowing cold air and is making a thumping sound. *tr | |||
| 09/06/2007 | 64000 | 1 | 07/01/2006 |
| Tl*the contact owns a 2002 honda cr-v. while driving 50 mph, the contact heard a loud banging noise coming from the front of the vehicle. as a result, the air conditioner began to blow hot air. the dealer stated that the air conditioning needed to be replaced. as of september 14, 2007, the dealer had not repaired the vehicle. the current and failure mileages were 64,000. | |||
| 08/13/2007 | 78000 | 2 | |
| In 2006, the air conditioning compressor failed in our 2002 honda crv. the car had about 63,000 miles at the time. our honda dealer said the warranty had expired and the part was not covered by a recall. we purchased a new honda replacement compressor and had it installed at a local shop because honda's labor price was outrageous...over $3000! this repair cost us about $2500. in 2007, the compressor failed again at 78,000 miles. we checked with the honda dealer again, and were told that the part was not covered by a recall. they said there was metal pieces in the lines and the entire air conditioning system had to be replaced. it would cost $4000 to have the system replaced. again, i purchased honda replacement parts and had a local shop install the new air conditioning system. this time i paid $3200, which included a discount on the labor rate because they had replaced the compressor before. we were without our crv for over two weeks during the hottest time of the year (temps above 100 f). this was a terrible inconvenience, and a financial burden. many other honda crv owners have had the same problem, so this is clearly a manufacturing defect. i suspect there is, or will be, a class action suit against honda. i haven't found a way to join the suit, but i am looking. something should be done about this problem. *tr | |||
| 11/09/2004 | 58780 | 2 | 05/06/2004 |
| Air conditioner system failure. a safety concern in that this locks up the compressor pulley and possibly the entire engine belt. also, defroster not working properly. replaced by honda.*ak | |||
| 04/01/2006 | 116000 | 1 | |
| Tl* - the contact owns a 2002 honda crv. the air conditioner stopped working. the dealer diagnosed the vehicle as needing a new air conditioning system. the failure mileage was 116,000. the contact stated that because the air conditioner did not work the windows fogged up. the contact has an estimate of repair invoice. the current mileage was 142,000.*ak updated 10/03/08 *bf upated 10/07/08. *jb | |||
| 08/06/2006 | 85946 | 1 | 09/07/2002 |
| I have a 2002 honda crv. while i was driving last week it suddenly began making a loud racket under the hood and the a/c stopped putting out cold air. i turned off the a/c and the noise stopped. i took it to the dealership and they said the compressor, condensor and dryer must be replaced because it had exploded. this cost $1900 to repair. after reading on the internet i saw where several hondas have had this problem. it seems to be a manufacturer defect of some sort. i'm very disappointed that honda has not turned out to be as reliable a vehicle as i expected. *jb | |||
| 09/10/2004 | 74000 | 3 | 05/26/2002 |
| 2002 crv ordered and bought new in 2004 and 2005 replaced whole air conditioning unit first time had to wait as parts were not available. in 2006 have to replace cooling fans as both not working. honda helped with part of cost for first two repairs but this should not happen this car is a lemon. *nm | |||
| 08/02/2006 | 45900 | 1 | 07/15/2002 |
| 2002 honda crv ex 4wd: at 45000 miles the oxygen sensor went out; one week later the entire a/c compressor body had 1 inch long crack and leaked. unbelievable. *nm | |||
| 08/02/2006 | 70900 | 1 | 02/25/2006 |
| While driving down the highway, i heard an odd, continuous noise that made me think that it was my ac. i immediately switched off the ac, but the noise continued briefly and then was followed by a loud bang from the engine compartment and the sound of something breaking loose and flapping around the engine compartment. when i could safely stop, i turned the ac back on. the fan ran but the air was not cold. when i called honda service, the representative told me he knew what the problem was as he had the same thing happened to him. he said the compressor clutch broke and because of the system design, the breakage sent metal shards throughout the ac system, requiring replacement of the entire ac unit except for a couple of hoses. he quoted $2900 for the repair. my vehicle has had the recommended service maintenance and had in fact been serviced just prior to the breakage. as failure seemed premature and the ac design flawed, i searched the internet for similar complaints. i found a discussion topic at edmunds.com devoted solely to this problem (http://townhall-talk.edmunds.com/direct/view/.f0d3fbb.f0d3fb5/0). as honda has offered a courtesy repair to some customers, they are obviously aware of the defective compressor. *nm | |||
| 06/23/2006 | 53786 | 1 | 12/17/2004 |
| There was a loud rattling noise coming from my air conditioner. my husband took a look at it. when he turned the air conditioner on and went around to the front of the car. the ball bearings in my compressor failed and the compressor exploded. shards of metal flew from under the car. from the research i have done there have been a lot of honda crvs doing the same. if anyone was standing near the car at the time of explosion, they could have been hurt. *jb | |||
| 02/21/2005 | 62212 | 1 | 05/28/2002 |
| Heard a clunk type noise in engine area of car. reported this to mechanic and he diagnosed the compressor of the ac had locked up, the shaft had twisted off,& the outer clutch plate was missing . this was a 2002 honda cr-v with 62,212 miles with a repair bill of $1729.83. the car had not been abused or wrecked. *nm | |||
| 09/03/2005 | 80520 | 1 | 12/10/2001 |
| I own a honda crv minivan and recently the compressor in the air conditioning system suddenly failed. the honda dealer said it exploded and contaminated the whole ac system and that the entire system needed to be replaced! a honda employee told me that he has come across this same problem with several crv's ac systems which had failed and that i should talk to honda usa customer service concerning the a/c problem. customer service told me it would cost $2,500 dollars for the new system, and refused to acknowledge that there was a problem with the systems when i suggested this appeared to be a manufacturers' defect. in the end, they gave me a deal and only(!) charged me $1,900 to replace the system, which i paid. i searched the internet and found dozens of a/c failures in the honda crv! i also spoke to a fellow employee who had a failure at 24,000 miles, and noted that among the internet searches many of the similar a/c problems occurred in crvs with very low mileage. one of the websites was edmunds.com | |||
| 09/22/2005 | 42983 | 1 | 06/15/2002 |
| I was driving home in my 2002 honda cr-v ex when i heard a loud noise from my vehicle. a few yards further up the road, i heard a thunk. so i pulled over and looked underneath and in the road, but i didn't see anything. however, when i started driving again, the a/c was not working. the next morning as i was driving to the dealer to have them look at the vehicle, i heard a thud from underneath, looked in my review mirror, and saw a part spinning in the road. i picked up the part and took it to the dealer, where they confirmed it was the clutch from my a/c that just fell off as i was driving down the road. this is not a small part and could easily have caused me to blow a tire, caused engine damage or have caused someone else on the road swerve into danger. luckily, i was not going that fast and there was no one behind me. from the internet, i see that other people have had the same thing happen. parts falling off a vehicle in motion is a safety issue! the a/c failure spewed metal throughout the entire a/c system and it all had to be replaced. a/c is not just a comfort item as it is needed to defog windows. | |||
| 08/14/2005 | 1 | 07/16/2001 | |
| Normal day to day driving....air was cooling....we heard a loud noise from under the hood....no more cool air....air conditioner went completely out on my 2002 honda crv....total cost to repair was 1800.00....there is a known problem with the air conditioners but honda has not issued a recall....according to roebuck honda we did not have an extended warranty, we took the car to a honda certified repairman (who previously worked for roebuck honda) after getting a quote from roebuck honda....we contacted honda america for some type of reembursement since there is a known problem and the car is only 3 yrs old with less than 60,000 miles....we have been given the run around....enough of these complaints get issued maybe honda will do something for their consumers.*jb | |||
| 08/05/2005 | 109000 | 1 | 04/19/2001 |
| The air conditioner in my 2002 honda crv failed completely. i understand that there is a defect in the compressors. the factory has an updated unit. honda has not recalled the air conditioners even though they are aware of this defect. this repair can run up to $3000.00 retail. this is not a clear safety issue unless the compressor failure causes the power steering pump to go. *nm | |||