Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 05012004 | 05/01/2004 | 10013953 | Audio unit and navigation system anti-theft codes available on interactive network. *nm | 04/27/2005 | |
| EQUIPMENT - ELECTRICAL | |||||
| 1102 | 11/16/2002 | 10013805 | Odometer accuracy. honda tech line summary. *tt | 04/26/2005 | |
| 303 | 03/16/2003 | 10001841 | Key-in beeper, headlight chime and dome light inoperative. *tt | 07/22/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 090103 | 09/01/2003 | 10005081 | Rattle or buzz accelerating with air conditioning on. honda servicenews. *tt | 01/29/2004 | |
| 903 | 09/16/2003 | 10005023 | Unequal dash vent air conditioner temperature. tech line summary. *tt | 01/26/2004 | |
| 303 | 03/16/2003 | 10001836 | Air conditioner indicator not on in defrost mode. *tt | 07/22/2003 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 404 | 04/16/2004 | 10009048 | Audio, anti-theft codes. honda. tech line summary. *tt | 09/08/2004 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 04012004 | 04/01/2004 | 10009031 | Wind noise from the roof rack. honda. servicenews. april 2004. *tt | 09/08/2004 | |
| 903 | 09/16/2003 | 10005028 | Roof rack load capacity. tech line summary. *tt | 01/26/2004 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 08-040 | 05/31/2008 | 10025523 | Load carrying capacity reduced label for all honda vehicles. *pe | 08/15/2008 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 09162004 | 09/16/2004 | 10013833 | Sending hds snapshot. *eh | 04/26/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 03/03/2010 | 92000 | ||
| There is two problems with my 2003 honda cr-v. when car has sat overnight or when the air conditioner was on full and the car was off when we went to start the car it sounded like the main starter had been corroded not allowing the car to start it's not the battery nor the alternator and whats keeping the starter from starting the car only has 92,000 miles. the bigger safety issue is that the tilt steering is not locking allowing it to stay loose while driving, this is a big issue when in motion and cannot find a solution. my two requests are why is the starter going bad so early and why wont the tilt lock into place? | |||
| 02/05/2009 | 108000 | 1 | |
| In 2003 , we bought a new honda crv. the vehicle has performed wonderfully. we took it in for its 110,000 mile service and we were told the air conditioner was inoperable. the pump was seized. we asked if this was common and the service manager said that it's a higher incidence than honda likes. i went online and was appalled at the number of identical complaints. i heard a growling noise in october (the last time we used the ac) which was the ac pump seizing up. this is epidemic according to the online forums (i searched 'honda ac problems' and was overwhelmed) and needs to be addressed. the dealership quoted $3000+- to fix it. *tr | |||
| 07/15/2008 | 149500 | 1 | |
| A/c compressor implode on my honda cr-v (2003) ex model. will cost outrageous amount to fix and have read at least 800 complaints about similar issues at edmunds and other on-line car talk blogs and chat rooms. honda should fix this problem for its loyal customers. *tr | |||
| EQUIPMENT ADAPTIVE | |||
| 10/13/2011 | 62500 | ||
| The air conditioner stopped working. i took it to a repair shop and they found a hole in the bottom of the compressor. they will have to replace the compressor, flush the system, repalce the dryer and then charge the system. the vehicle only had 62500 miles on it and the compressor should last alot longer than that. it will cost $756.24 to repair the system and that is if these are the only parts that need to be replaced. i am asking for the reimbursment to reapair the air conditioner. | |||
| EQUIPMENT - AIR CONDITIONER | |||
| 09/28/2012 | 66000 | 1 | |
| On my 2003 honda at around 66,000 miles the air conditioning quit working. although i hardly use a/c since i only have a short drive to work. i took the vehicle into a honda dealer. it was reported that the a/c blew up and was contaminated throughout the system. i had to replace everything including lines. although they claim this happens, im concerned since the a/c was rarely used. clearly a defect in the a/c. ive owned other vehicles with only having to do regular maintenace on the a/c with no problems. this repair costed 2,611.70. i had an extended warrenty which did not help much either. i have been told or read other problems with the a/c in hondas. *tr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 10/15/2008 | 60000 | 1 | |
| 2003 model honda crv entire a/c system failed at 60,000 miles, honda america refused to cover the repair cost. *tr | |||
| 06/26/2008 | 93000 | 1 | |
| This is in connection with the air conditioner compressor. head a clicking noise when i pulled into my drive way. opened the hood and noticed that the sound was coming from the compressor section. i turned off the switch to the air conditioner and the clicking noise stopped. i turned it back on and the compressor blew up with white steam. took it to the dealer the following day and was told the compressor was cracked and that i need a new compressor, replaced with the clutch, coil filter to the tune of $1502 plus tax. i went on the internet to check on this issue and found a lot of identical complains dealing with the honda crv 2003 and 2004 series. mine is 2003. although there many other links, the one i noted was topix.com. everyone complained about identical problems and diagnostics and cost. at the monet honda america has decided to share the repair cost with me which i have accepted. but it seems that this is an occurring issue. please let me know if others have filed similar complaints with you. thanks *tr | |||
| 08/08/2007 | 1 | ||
| Air conditioning failure. *jb | |||
| 06/13/2007 | 45829 | 1 | 01/02/2003 |
| Not safety related. air conditioner a(/c) compressor and clutch dryer replaced.2003 honda crv.45000miles this is something that should last a long time. defect in compressor.make in japan keihin ev0333564 hs-110r. *ak | |||
| 05/10/2007 | 1 | 09/10/2003 | |
| 2003 crv - air conditioner started making clanging noise, then smoke came from under hood. turned off air, took it to the dealer. they referred to the problem as the black deathbecause metal shards went everywhere and ruined the whole air conditioning assembly. vehicle was 200 miles away from the end of the honda extended warranty of 100,000 miles. warranty covered completely new air conditioning system. if not for the warranty, dealer said , that the whole assembly alone at their cost would be $3800, not including labor.*ak | |||
| 03/25/2007 | 36000 | 1 | 11/08/2002 |
| Air conditioner went out at 36,000 miles no warning. cost $1500. my extended warranty covered part but not all. shredded metal all through out the air conditioner. had to wait 7 hours for a repair as dealer 50 miles away honda crv 2003. *tr | |||
| 08/26/2006 | 37406 | 1 | 02/15/2006 |
| 2003 honda cr-v air conditioner failure. grinding noise over the course of a few minutes, then complete failure. repair shop said there were small metal parts throughout the system. *nm | |||
| 08/21/2006 | 50000 | 1 | |
| During operation of the vehicle a loud thump was heard then the air conditioner stopped operating. i pulled off the road thinking there was a flat tire. the vehicle was taken to a honda dealer in tampa for inspection where it had been serviced. the problem is that the sealed a/c compressor failed and ingested an internal componet then distributed small parts though the sealed pressurized system thereby causing other a/c system componets to fail. this major failure requires a complete a/c system replacement. the service manager is aware of this failure and stated that honda is aware of it as well. he estimates this occurs to 1 in 25 vehicles. the estimated repair cost is $2600.00 to $2800.00. the vehicle is a 2003 honda cr-v with 50,000 miles. there has been one other documented complaint about this system on this model. honda is reviewing at this time whether they will cover the cost of repair as this is an unusual failure. i am aware that this part was redesigned in 2004. please investigate this because with no a/c system there is no defroster capabilities thereby creating visibility and safety concerns. *jb | |||
| 08/07/2006 | 2 | ||
| Air conditioning failed twice in honda cr-v. at 37,000 miles, and again at 56,000 miles. *nm | |||
| 07/27/2006 | 49122 | 1 | 09/05/2004 |
| Dear reviewer of my complaint please take a look at the is website to better get a understanding of where i am going with this. http://townhall-talk.edmunds.com/direct/view/.f0d3fb5/0. i own a 95 accord with 130k and never had to get the compressor fixed....my wife's 2003 honda cr-v 49,000 miles just went...honda told me $1400.00+tax. i have a 1 year old daughter. you know how the weather gets here on the east cost in the summer? also i drive my 80 year old grandmother to the market and places she needs to go. what about when the windows fog up in the winter. how can you drive if you can't see. i could see if this was my 95 accord a/c that went. i found that website of hundreds of complaints of 02, 03 and 04 honda cr-v owners that the same thing happened to them. some with on 20k miles. this should be a recall for a bad compessor . maybe because people don't see it as a safety issue. i can drive without a/c and live, but when you need to transport a baby or 80 yr old grandmother in 100 degree weather even hotter in the car with the windows down. maybe it's the fact that they can put a crappy compressor in the car and have people come back and pay anywhere up to $2000.00 if there warranty expired. then they tell you, you should of bought the extended warranty or that you should trade the car in and get a new one. you use the a/c just say 1/2 year. if this was the abs, srs or seat belts, there would be a recall to fix it .but for a bad part of the a/c nothing is done, a/c not a safety problem. from that website above when driving down the road my compressor blew-up and parts where being spread all over the highway!. when windows fog up what are you to do. have a rag next to you at all times to wipe your windows. i called honda and they gave me a case number they know about this problem. just don't want to make it public. why would they be willing to pay for the parts and repair to other owners who called customer relations. *jb | |||
| 07/13/2006 | 66000 | 1 | 11/07/2003 |
| 2003 honda crv a/c compressor blew apart while driving on highway @ 65 mph-a few pieces of it escaped onto the road surface-have been researching and found many similar complaints about the crv compressor failing on 2001-2004 models. please see website town-talk edmunds.com w/same problem. according to reports on that website, honda has been replacing the compressor, for most, free of charge, but some vehicle owners are reporting that the problem is recurring... *nm | |||
| 09/03/2005 | 61124 | 1 | 08/30/2003 |
| I was driving on the freeway and i heard a noise that sounded like something fell off the car. after the noise, the air conditioner was blowing out hot air. i turned the air conditioner off and went straight to the dealer. since it was late in the day,the dealer could not look at the vehicle, but a mechanic told me off the record that the condenser probably fell off the vehicle, and that it will probably be expensive to fix. he said that this was a known problem with this particular make/model/year. i stopped using the air conditioner and returned at a later time to get the problem fixed. and sure enough the dealer wanted almost $3,000- to fix the problem. the problem was fixed, but i had to pay half the cost which i thought was unfair. my car has had all of its scheduled maintenance on time and performed by the dealer, so the car was in excellent condition. why did the condenser fall off the car...and why did i have to pay for it??? obviously, the part or parts are faulty from the manufacturer. *nm | |||
| 04/14/2006 | 47500 | 1 | |
| Without any prior problem or indication of a problem, something dropped off the bottom of my car into the road. at that exact moment, the air conditioner stopped blowing cold air. i took the car to have it repaired only to find out that the a/c compressor had blown (and the clutch had fallen off). i have since found out that this is a very frequent occurrence with second generation honda cr-v's. i am in the process of working with american honda motors as well as my dealership to have it repaired. honda knows of this problem, and the part was redesigned for the 2004 model. this part needs a recall! how many people have to complain before there is a formal recall? *jb | |||
| 04/18/2006 | 66223 | 1 | 10/03/2005 |
| I have a 2003 honda crv with 66,000 original miles. with no warning, the air compressor locked up, sending shards of metal throughout the a. c. system and ruining the whole system. honda corp. of america is checking my good customer status, with no return call thus far. the local dealership has assessed the a.c. to confirm the entire a.c. needs to be replaced for $2100.00. all the parts are in stock to fix the a.c. system, and the dealership admits to fixing this problem many times. internet forums target this very problem, and honda is not admitting faulty equipment.the a.c. has not been replaced, and i don't know if any other damage may occur from the a.c. system failure. *nm | |||
| 07/26/2005 | 58643 | 2 | |
| Consumer vehicle a/c stop working due to a bad compressor. *ts the consumer was not satisfied with the length of time it was taking the sales dealer to rectify the problem, therefore the compressor was replaced by a local mechanic. the day after the repairs were made the compressor began making noise and the consumer could feel power draining. the consumer had to wait two weeks for another compressor. *nm | |||
| 07/17/2005 | 1 | 10/31/2002 | |
| Dt: contact stated the air conditioning quit working this week. the compressor disrupted into the engine. the vehicle is at the service dealer to determine if there was damage to the engine. the service mechanic stated there was shrapnel all over the engine. also, there had been three other incidents where the air condition compressor disrupted. there was no evidence that there was anything wrong within the air conditioner. consumer stated they heard a noise coming from the air conditioner, and then the consumer quit using the air conditioner. consumer has contacted the manufacturer, and they told her to contact nhtsa. *ak | |||