Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 205 | 02/16/2005 | 10015293 | Timesert 11mm head bolt thread repair kit. *tt | 07/13/2005 | |
| 06012004 | 06/01/2004 | 10014187 | Balancer shaft buzz or rattle is normal. *sc | 04/28/2005 | |
| 704 | 07/16/2004 | 10014099 | Growling water pump and/or drive belt noise. 2002-2003 honda civic si *sc | 04/28/2005 | |
| 06012004 | 06/01/2004 | 10014186 | Growl when accelerating? check the left motor mount. *sc | 04/28/2005 | |
| 07012004 | 07/01/2004 | 10014017 | Poor a/c cooling during hard acceleration. *eh | 04/27/2005 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 11012003 | 11/01/2003 | 10009278 | Heater blower motor gets hot or blows a fuse. honda. servicenews. *tt | 09/21/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 04077 | 12/17/2004 | 04077 | 10017043 | Customer assurance program: engine oil filter. original not yet received. *tt | 10/21/2005 |
| 05162005 | 05/16/2005 | 10016295 | Engine-cranks won't start, immobilizer light flashes. *sc | 09/06/2005 | |
| 1203 | 12/16/2003 | 10014201 | Updating replacement ecm/pcm software. *nm | 04/29/2005 | |
| 604 | 06/16/2004 | 10014143 | Diagnostic trouble code p1457, evaporative leak, possible tid 2d. *nm | 04/28/2005 | |
| 04005 | 07/30/2005 | 04005 | 10011102 | Noise when turning left. *tt | 12/29/2004 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 05052 | 11/02/2005 | 05052 | 10017772 | Malfunction indicator lamp (mil) comes on with diagnostic trouble code (dtc) p1077. *tt | 11/29/2005 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 060105 | 06/16/2005 | 10018160 | Snapping, cracking noise after shutting engine off. *jb | 12/16/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA04027 | HONDA (AMERICAN HONDA MOTOR CO.) | 09/09/2004 | 01/19/2005 | UNDERHOOD FIRES | ||
| In documents provided during ea04-027, honda identified a mechanism which causes the rubber seal (gasket) of the original equipment (oe) oil filter to adhere to the engine block of the subject vehicles.if an adhered seal remains when the oe filter is removed and a new filter is installed, a double gasket condition results.a subsequent rupture of the extraneous seal can result in oil contacting nearby exhaust system surfaces and a fire may occur.throughout its discussions with odi, honda has maintained that it is the servicing technician | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2011 | 70000 | 1 | |
| The air conditioner dash board of my 2004 honda crv stopped working one day, with no signs of problems before, the air was on and tried to turn it off and controls didn't work couldn't lower the level of air either, tried to moved the switch back and forward until finally stopped, but the problem continue for months until the point of not been able to turn it off; i have to turn off the engine so my a/c will turn off. engine light turned on one day and went off in a day or two then happened again like a month later turned on and then off in a couple of days , the problem continued for about 6 months was hard to get diagnose since by the time i was able to take it to check light got off, it got to a point when engine light permanantly stayed on- i took my car to get that checked and gave a very generic code that not specifying the problem. *tr | |||
| 07/06/2012 | 75000 | 1 | |
| Air conditioning quit in high temperature 100 degree..$1200 dollars to fix somewhat..shop aid shards of metal sent into system...had to continue trip without air conditioning with an elderly person because seattle honda unable to fix. parts had to come from portland... if whole system replaced over $2300.. *tr | |||
| 10/19/2006 | 24000 | 1 | |
| This is not so much a safety issue as a financial one. it seems that bits or metal go through the compressor. ac was repaired by (bailey) dealership under/at 24,000 mil. now at 76 k, ac went out again. dealer (momentum) wanted $4,010. to repair but honda offered to pay 1/2 leaving my share to be $2,005. too much. i had compressor, etc replaced elsewhere for much less and was told there was no oil in the compressor. i would like this info. sent to the honda manufacture. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 02/20/2010 | 105713 | ||
| On february 20, while driving on the new york state thruway our car shimmied and then the engine light came on. simultaneously, my wife heard a sound coming from the engine. we quickly pulled onto the exit (just south of buffalo) into an automobile repair shop that was right off the exit ramp. when we pulled into the repair shop, the car stalled. a quick diagnosis by the repair shop concluded that the issue was not repairable that day as the shop was closing in 15 minutes. on monday, the repair shop reported that the spark plug in cylinder 2 had blown out. to attempt a fix, they inserted a heli-coil and plug but were still unable to get the pressure above 40 p.s.i on the cylinder. a deeper diagnosis indicated scouring/scarring on the cylinder 2 bore as well as the cylinder head caused by the spark plug debris. i was told the only cost effective fix for this was to get a replacement engine. to get another opinion, i contacted a local honda dealer in the buffalo area (ray laks) and they confirmed over the phone that scarring on the cylinder sleeve would require a replacement engine. the plugs that were on the car were the oem factory installed. i had planned on replacing these at 110,000 miles per the honda maintenance schedule. my car had 105,713 miles when the failure occurred. i am the original and only owner of this automobile. the fix was to replace the entire engine. the failure of this oem component at highway speeds could have resulted in serious injury or death. | |||
| 06/15/2010 | 62800 | ||
| 2004 honda crv air conditioner - was driving down the interstate and heard whistle, followed immediately by what sounded like popcorn popping. i took the car into the dealership and said that my compressor had exploded and that i need to replace the compressor, condenser, clutch and coil (when the compressor explodes, it send metal shards through the system)t for a cost of $2100. i have looked into this issue on the internet and have found that this is very common for this vehicle to contact honda usa customer service. when i called them, they said that it was unfortunate, but it is no longer under warranty as my mileage is approx 63k miles, and that i needed to speak to the dealership to see what they could do. currently, there is one site collecting data to form a class action lawsuit and numerous sites with countless accounts of the exact same issue - the compressor exploding usually between 40k-70k miles on model years 2002-2005, with multiple individuals having to have their units multiple times. | |||
| 05/02/2009 | 62000 | 1 | |
| The a/c compressor in my 2004 cr-v blew up and stopped working on may 2, 2009. a local honda dealership replaced the part on may 5, 2009. the vehicle only had 62k miles on it. the dealership said there were issues with earlier models of the cr-v, but that honda had changed the type of compressor in the 2004 models. however, there are a lot of blogs on the internet devoted to a/c compressor issues with the cr-vs, including the 2004 models. although the dealership wrote off part of the replacement cost as warranty coverage (only after i filed a complaint with honda), i feel that there should be a recall of compressors in 2004 model cr-vs and any repairs paid for by customers refunded. *tr | |||
| 06/10/2009 | 70000 | 1 | |
| Air compressor in a 2004 honda cr-v blew, shooting metal shards all over the place. this is a known problem, yet honda has not issued a recall. *tr | |||
| 04/25/2009 | 85000 | 1 | |
| On april 25th, 2009, the a/c compressor in my 2004 honda cr-v ex imploded, sending metal shavings throughout the system and requiring a complete replacement of the system at a cost of $3500. there were no noticeable events prior to the seizing of the compressor. other than this was the first warm day of the season (@85 degrees). the dealer is refusing to pay for the repair, despite the frequency of similar reports across the internet. we have done all factory scheduled at the dealer and have taken very good care of the car. *tr | |||
| 12/01/2008 | 77000 | 2 | |
| Tl*the contact owns a 2004 honda cr-v. while attempting to turn the vehicle into the driveway at approximately 5 mph, it shut off without warning. the failure previously occurred while driving 40 mph. the dealer was unable to diagnose the cause of the failure and no parts were replaced. the failure mileage was 77,000 and current mileage was 78,894. updated 3/16/09 *cn updated 03/18/09.*jb | |||
| 06/18/2008 | 54000 | 1 | |
| Please visit this link as it shows hundreds of complaints about the same issue: http://www.topix.com/forum/autos/honda-cr-v/tu0okfjgv9v3f3fgl/p16#lastpost. honda is selling a faulty air compressor and they are charging thousands of dollars to fix it. a loud bang occurs, which throws metal fragments that mechanics say could seize the engine, then the air conditioner blows hot air. some of these compressors have gone three and four times per vehicle. american honda does not offer to recall the part; instead, they only pay some of the charges to repair the problem if the customer tells them they know about this faulty part. everyone is being charged different prices for the same problem, and most of these break downs are happening on practically-new vehicles! please visit that link and look at some of the complaints. someone has to help about this. thanks much. *tr | |||
| 06/18/2008 | 54000 | 1 | |
| The honda cr-v truck has an air conditioning compressor that is a safety hazard and they refuse to do a recall on it, even though mechanics repeatedly say that the metal fragments it throws after it breaks can cause an engine to seize. there are hundreds of complaints about this at this link. http://www.topix.com/forum/autos/honda-cr-v/tu0okfjgv9v3f3fgl/p16#lastpost. there are many posts before this page; i sent the link to the last post. there was no accident in my case, but they're going to wait until someone gets killed, then they'll do the recall out of fear. honda will not do a recall on this, but they are refunding money only if customers tell them they know about this problem. otherwise, they charge $800-$2500 for this faulty part of theirs. it is criminal! thanks, if you can help. *tr | |||
| 03/15/2008 | 72239 | 1 | |
| 2004 cr-v experienced grinding noise with ac unit the clutch assembly froze all occurred within two days. repair was completed that required the entire ac system, compressor, evaporater and condenser were replaced. all occurred at 72,000 miles. total cost of repair at non-dealer location using all new parts $1,059 dollars. first honda i've ever owned that needed a costly repair. then again this on is assembled in england not usa of japan. *tr | |||
| 06/15/2008 | 74346 | 1 | |
| Check engine light came on. brought the car to the dealer. was told the oxygen sensor needed to be replaced (sensor #1) at a cost of $498. *tr | |||
| 12/11/2007 | 1 | 06/02/2004 | |
| Loud rattling noise from engine upon starting the vehicle; had cr-v towed to lia honda in enfield, ct; lia said either engine fire or misfired spark plug - couldn't tell for sure, but that it shouldn't have happened and that i did nothing to cause it; machine shop is investigating to determine if cylinder head, which was melted, can be repaired, or if replacement is needed; checking for additional engine damage; investigation by lia is underway - so unsure how this will end. *tr | |||
| 12/10/2006 | 29847 | 4 | 10/24/2003 |
| About 2 weeks ago my honda cr-v 2004 stalled in a car wash and wouldn't start. after about 20 minutes i was able to get it started. since then my cr-v has had trouble starting. i've also noticed my heater not working as effectively and just recently the car started to over heat. i took it to the mechanic immediately. after a day they said i had gotten water in my gas tank and a water bubble in my coolant system. they flushed everything out, dried it and replaced my coolant. so far my car seems to be running smoothly again. *nm | |||
| 06/15/2005 | 18500 | 2 | 05/14/2005 |
| Dt: the caller said while driving vehicle stalls. it happens at any speed and without warning. after struggling to get it off the road it will start back up. this has happened twice. dealer said they couldn't duplicate the problem ,there was nothing they could do. manufacturer said they will have someone look into it and be a go between the caller and the dealer.*ak | |||
| 04/22/2004 | 3000 | 12/22/2003 | |
| My honda crv-ex 2004 went on fire on the highway. total loss. insurrance covered some of the personal lost items and some of the car rental cost. honda refuses to cover the difference (just doesn't answer). i called, faxed and mailed my itemized request. thank you for your help and understanding, victor prutu | |||
| 03/24/2005 | 4955 | 1 | 10/08/2004 |
| While the vehicle was positioned at the stop sign consumer noticed black smoke coming from under the hood, and smelled something burning. passing by driver came to get the consumer out of the vehicle. consumer turned the vehicle off and stepped out of the vehicle. within a 2-3 minutes the fire went out on its own. vehicle was towed to the dealer, who informed consumer that the fire was due to oil leaking from the oil filter seal onto the manifold. *ak *bf *nm | |||
| 12/18/2003 | 30 | 1 | |
| The consumer was driving on the freeway going approximately 60 mph and suddenly the dashboard illuminated in red and smoke was coming from the engine compartment. the consumer pulled over and called for assistance. the consumer was informed by the fire fighter that there were nuts and bolts missing from the engine. owner later called the dealer and was told to have the vehicle towed to the dealer. the consumer was informed that there would be a few changes made to the engine and the vehicle would be there for a couple of days. provide further details. *jb | |||
| 09/28/2004 | 0 | 1 | 09/28/2004 |
| This is a general complaint about the 2003-04 engine fires in the honda cr-v. there needs to be a recall on these vehicles asap. i am a brand new owner of a 04 cr-v and i feel very unsafe in this vehicle. what could be more dangerous then a fire. please act promptly. *jb see 10099806 also. *dsy | |||
| 11/10/2004 | 1 | ||
| Vehicle stalled intermittently. consumer took vehicle to the dealer for inspection, and mechanic informed consumer that the problem could not be duplicated. consumer advised the mechanic that oil changes could cause a fire. *ak see 10100386 also. *dsy | |||
| 10/24/2004 | 1 | ||
| While driving oil leaked from the vehicle all over the highway. had vehicle towed to the dealership. they replaced the gasket on the vehicle. *ak | |||
| 09/06/2004 | 6000 | 1 | 10/01/2003 |
| While driving the engine started leaking oil from the area around the oil filter. the oil leaked onto the hot engine which resulted in smoke. *nm *sc *jb | |||
| 09/01/2004 | 4000 | 10/31/2003 | |
| The vehicle leaked oil onto the engine manifold. *nm the consumer noticed a pool of oil under the vehicle. in taking the vehicle in to get serviced the mechanic found that when getting the previous oil change the technician never removed the old oil filter gasket and placed a new gasket over the old one. when the engine got hot the oil leaked between the two gaskets. *tc see odi 10092496 also. *dsy | |||
| 09/08/2004 | 4500 | 1 | 05/30/2004 |
| At 4500 miles, i brought my car in to get the oil changed. after i had driven home from getting my oil changed, i noticed a burning smell, and i found oil leaking from my car. at first it was leaking about 20 drops a min, and then the next day, it was only leaking 15 drops a minute. i took my car back and had it inspected the next day, but they couldn't find any reason why my car was leaking oil.*ak | |||
| 06/27/2004 | 1 | 06/27/2004 | |
| I recently bought a new 2004 honda crv on june 27, 2004. about a month after i bought it i was informed not only of this website but of the fires that everyone is complaining about after they get their oil changed. i can't believe that a large corporation like honda is allowed to get away with this. or how a safety recall has not been issued yet. why is it we have to wait for someone to get killed before something is done? soon i will have to have my oil changed and that is terrifying to me. how about the next time and the next time i have to have to have my oil changed? is this something that can happen whenever the oil is changed throughtout the life of my car? do i just pray i get a service technician that knows what to do? as the nhtsa you need to take a closer look at this. *ak | |||
| 09/06/2004 | 1 | 06/26/2004 | |
| It was just 2-3 weeks after purchasing my 2004 honda suv when the first story came out on the washington post about the crv's bursting into flames. *ak i was told by honda that i could no longer take the car back i would have to try to re-sell it and take the loss myself. here i am getting close to to the 5000 mile, which will be my very first oil change, and i see another follow up story on the washingtron post regarding the same thing. and still nothing being done about it. depending on some emails and letters being sent by honda is not resolving the issue. i am completely afraid of getting my first oil change, especially when i see that other consumers are taking their crv's to the honda dealers and the problem still occurs. what guarantee do i have? how safe am i suppose to feel when the honda dealers still don't do the oil change right? i am in awe that your organization is waiting for a high death toll to finally do something about it. how many deaths will it take for you guys to wake up and tell honda to do a recall? how many lives have to be taken for you to see that this is of high importance? i am scared of even parking my car in the garage after my first oil change. it absolutely ridiculous that you and honda are trying its best to save thousands of dollars and prefer to risk thousands of lives. and yet, the consumer is stuck with the problem and footing the bill if that occurs. i'm surprised i haven't heard of any lawsuits. it's to time to take action. i am completely dissapointed with honda and regret ever purchasing my vehicle from them. they have not come forth for the consumer. i hope the next time i write to you is not because i'm having to complain and write a detailed report of the same thing happening to me. | |||
| 05/14/2004 | 8887 | 1 | 10/13/2003 |
| The oil was changed in our 2004 honda crv and then as my wife was driving there was a massive oil leak causing the car to shut off in the middle of i270 with traffic wizzing by a speeds over 70 mph. my wife was fortunate that the car did not catch fire or that she did not get hit from the rear.*ak | |||
| 08/31/2004 | 1 | 08/19/2004 | |
| As new owner of cr-v after read so many complaint regards the engine fire after oil change, i decide to file a complaint to honda for its irresponsible/ineffective actions to prevent engine fire. it is hard to believe that so many fire cases even up today, yet honda still did not want to recall or take real action to fix the problem. it is very scary to image the worse case - if you got the engine fire in one lane highway in the mountain area, there is no signal for cell phone to call 911 too. it is also dangerous to walk or even stay in that type of highway. owner of cr-v have no peace of mind to drive it after oil change. especially some engine fire occurred two months later after oil change based on complaint case. honda should fix the problem. honda should not just lay the responsibility down to technician. why only cr-v caught fire? not pilot? not suv from other makers? the engine fire cannot be simply explained by the sloppy job of technician performed as it happened/happens at different states in us. nhtsa, please open the investigation again as number of engine fire are increasing across us. please give consumer safe suv as it should be.*ak | |||
| 08/26/2004 | 5500 | 1 | 02/26/2004 |
| I was on my way home from work, less than 2 miles from home. i stopped at a stop light and noticed smoke. i didnt' know it was my car at the time. i drove a half a block and my car filled up with smoke. i immediatly pulled over and a person behind me stopped and told me she saw flames from my car. i had immedialtly turned my car off as soon as i parked it, so i did not see the flames. an additional man drove up and said he had seen the fire also. oil had poured out from under my car. i had just had my first oil change on monday aug 23rd. i have approximatly 5500 miles on the vehicle. it is a 2004 honda crv. my dealership (chezic sayers) had the vehicle towed by campus towing. the tow truck driver told me that that was the third crv that he had towed with fire damage in the last 3 months.(his name was phil) i think there should be a recall if this has happened this many times. i also looked up on the internet and it said that there had been 27 fires linked to oil changes in this vehicle. i find that appalling. i could have been seriously hurt! as of right now, i am not sure of the cause because it was after 5pm by the time the dealership looked at the car. they said they would call me tomorrow. i am assuming someone will call me to find out what the exact problem was and to find out how it was handled.*ak | |||
| 08/20/2004 | 5250 | 1 | 03/05/2004 |
| On aug. 20th i took my '04 cr-v to the honda dealer where i bought the vehicle for its 5,000 mile service, including its first oil change. the next day, after driving it for several miles and stopping to get gas, i noticed a burnt odor. i popped the hood and noticed a small amount of smoke coming up from the back of the engine. i looked under the vehicle and noticed oil dripping from several locations. i returned the cr-v to the dealer. they examined the vehicle and told me that the problem was a double-gasket - the gasket from the factory-installed oil filter had stuck in place when the oil filter was removed, and a new oil filter and gasket was installed over the old gasket, resulting in an oil leak. amid many apologies, the old gasket was removed and the oil change was properly completed. had i been less attentive to the vehicle after the oil change, and had the vehicle been driven at highway speeds, there was a very good possibility that a fire would have resulted. why did nhtsa close their investigation of the cr-v fires? why did honda lay the blame on technicians? and why, after all the publicity the fires received and after honda presumably instructed their technicians to be especially careful with cr-v oil changes, are cr-v owners still at risk of a fire after an oil change? will it take a death before nhtsa and/or honda does something that effectively addresses this problem?*ak | |||
| 08/10/2004 | 5000 | 1 | |
| Consumer filed complaint because she was upset about getting an oil change. she was afraid to drive. dealer will replace the vehicle at consumer's expense. *ak | |||
| 07/29/2004 | 4500 | 1 | 02/16/2004 |
| We purchased the 2004 honda crv in february '04. it had 3500 miles on it when the oil was changed at holler honda in winter park, florida. the following week we drove it to williamsburg, virginia on vacation. while there, with my 81 year old mother-in-law and 2 sisters-in-laws in the car, we experienced what so many others have reported. passing cars honked their horns and screamed at us that our car was on fire. that was on july 29th. we are now back home in orlando and the car is at williamsburg honda in virginia. i am now terrified to drive a honda crv. i don't want the car back. i want my money back so that i can go buy a car that i'll feel safe driving. it has been 8 days and holler honda won't talk to me. they told me to have my insurance company deal with their insurance company. i guess i need to engage my lawyer and the tv stations.*ak | |||
| 08/03/2004 | 5078 | 1 | 05/01/2004 |
| 2004, honda cr-v caught fire after first service. no prior warning. this happened today. honda hade consumer's vehicle, and kept it for next day. sometimes, not sure what outcome will be. saw program on internet msnbc about this problem relating to oil filter failure. *ak | |||
| 03/26/2004 | 1 | ||
| Purchased a 2004 honda cr-v in january, 2004 and with its first oil change on march 26, 2004, because of the double-gasket (not removed), it internally leaked all fluids leaving no oil in pan and causing difficulty in removing the filter.*ak service mgr., mark korallus and a mechanic came to where car had stopped, just a couple of blocks from dealership, with a 5 gallon tank of oil. upon inspection of vehicle, mr. korallus, informed me that it was caused by the double gasket. they then proceeded to clean the mess up with 6 cans of brake fluid. how safe can this be? there's no guarantee that this negligence on honda's part won't cause serious damages to the car in the future. worse yet, injuries. my car immediately lost its new car affect and i truly believe that it's not operating at its optimal performance as honda so highly promotes. i have left serveral phone messages for mr. korallus, but to date, he has chosen to ignore them. | |||
| 07/17/2004 | 9626 | 1 | 06/09/2003 |
| Oil change to 2004 honda crv resulted in the predecessor of a fire. as soon as i started the car, a customer came running out pounding on my window. there was oil spewing out the bottom of the car. i had just read the washington post article regarding recent fires to crv's after oil changes. i showing the article to the technician and he assured me eveerything would be fine. to no avail. this is more than just shoddy mechanics work. too many of these vehicles are having this problem. including me! see odi 10083308, same vin. *dsy | |||
| 07/08/2004 | 7000 | 1 | |
| A thousand miles after the first oil change vehicle caught on fire while driving at 60 mph. the fire was due to poorly installed oil filters. dealer was replacing the vehicle without resistanc. *ak | |||
| 07/12/2004 | 1 | 06/27/2004 | |
| I can not believe that honda will not recall there 2003-2004 crv to prevent a fire or loss of life happening to someone. nor can i believe that your organization will allow this practice to go on. i have recently purchased my car, hoping for a piece of mind, yet i am constantly worried that i or my 2 year old son will not be able to get out in time. that is a pretty high price to pay. *la | |||
| 06/22/2004 | 3200 | 1 | |
| Having just had the first oil change performed on my 2004 honda cr-v, i was only a few blocks away from the dealership which performed the oil change (hanover honda in hanover, pa) when smoke started pouring out from under the hood and through the air conditioning vents. i managed to get the vehicle off the street and the ignition switched off within seconds of the low oil warning light coming on. i was told by the assistant service manager that it appeared the oil filter was defective. after hearing reports in the news (on july 9, 2004) of other cr-v owner who experienced fires in their vehicles that seemed to originate with the oil filter, i wanted to file this report with nhtsa.*ak | |||
| 06/14/2004 | 5400 | 1 | 02/08/2004 |
| My 2004 honda crv ignited and burst into flames. this occurred the same day as the first oil change. mileage was 5,400.*ak | |||
| 06/14/2004 | 115 | 05/29/2004 | |
| On may 29, 2004, i purchased a honda cr-v, 2004, vehicle from casey honda in newport news. it is a four-wheel drive vehicle with automatic transmission. i had the vehicle for only two weeks and i only drove it 109 miles. the odometer right now shows 117 miles. on june 13, i was driving the vehicle in newport news, va when suddenly the engine stopped in the middle of the road, in front of the stop traffic light. there was a burning smell coming out of the hood and the check engine light came on. when i turn on the engine the tachometer show 1000 rpm, then 3000 rpm and then back again to 2000 rpm. thus the tachometer shows an unstable running engine when the transmission is on the neutral or parking position. i was able to start the engine after a few minutes and get home which was fortunately only a mile away. on june 14, 2004 i contacted the casey honda dealership and they sent their representative to tow away the vehicle. the odometer showed 117 miles. the same day the dealership serviceman, mr. kevin, called me and told that the vehicle is not drivable and that they have to keep the vehicle for about a week until the parts will arrive and they will try to fix it. he told me that the causes of the problem are some defective parts that they need to replace. | |||
| 05/14/2004 | 1000 | 1 | |
| While driving at 45 mph vehicle stalled. this caused a loss of steering and brakes. vehicle was taken to the dealership, and mechanic determined to replace the oil pump. *ak | |||
| 02/09/2004 | 200 | 2 | 02/03/2004 |
| When driving vehicle stalled. consumer contacted the dealership on two separate occasions, but the problem still occurs. *ak dealer refused to tell consumer the specific defect on vehicle. *la | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/18/2011 | 113000 | ||
| The air conditioner and all components stopped working suddenly - i have around 110,000 miles on the crv. the dealer says the whole system needs to be relplaced due to metal and contamination in the lines, cost is around $2200.00. i see this is a common problem with crv's. why is there no recall? i think we should get it replaced for free. | |||
| 08/01/2010 | 80000 | ||
| 2004 honda cr-v a/c compressor failed @ 80,000 miles, dealer and honda are aware of the many complaints and failures, but will not stand behind the know problem. the dealer wants $2400 and said that the a/c problem will reoccur again. | |||
| 05/10/2010 | 48000 | ||
| Airconditioner stopped working after hearing a bang and hiss. | |||
| 04/08/2011 | 47000 | ||
| My a/c compressor exploded at around 47,000 miles sending shards of metal throughout the entire cooling/heating system. i was told it would cost about $3000 to repair. that is not a case of normal wear and tear. the part is faulty. it exploded. honda says it's not their fault, sometimes parts wear out. | |||
| 05/10/2010 | 48000 | ||
| Airconditioner stopped working after hearing a bang and hiss. | |||
| 04/08/2011 | 47000 | ||
| My a/c compressor exploded at around 47,000 miles sending shards of metal throughout the entire cooling/heating system. i was told it would cost about $3000 to repair. that is not a case of normal wear and tear. the part is faulty. it exploded. honda says it's not their fault, sometimes parts wear out. | |||
| 05/10/2010 | 48000 | ||
| Airconditioner stopped working after hearing a bang and hiss. | |||
| 04/08/2011 | 47000 | ||
| My a/c compressor exploded at around 47,000 miles sending shards of metal throughout the entire cooling/heating system. i was told it would cost about $3000 to repair. that is not a case of normal wear and tear. the part is faulty. it exploded. honda says it's not their fault, sometimes parts wear out. | |||
| 07/01/2010 | 125000 | ||
| Air condition compressor seized at 125k--this is the second one--new part is on order | |||
| 09/20/2007 | 75265 | ||
| A/c unit started to make loud noises and would not cool. | |||
| 12/22/2010 | 100100 | ||
| Air compressor failure at 100,000 miles on 12/22/10 after the total a/c unit was replaced on 9/24/07 including expansion valve, condensor, evaporator, cooling fan, and compressor at 75.265 miles. this is my second a/c unit that died. | |||
| 09/20/2007 | 75265 | ||
| A/c unit started to make loud noises and would not cool. | |||
| 12/22/2010 | 100100 | ||
| Air compressor failure at 100,000 miles on 12/22/10 after the total a/c unit was replaced on 9/24/07 including expansion valve, condensor, evaporator, cooling fan, and compressor at 75.265 miles. this is my second a/c unit that died. | |||
| 09/20/2007 | 75265 | ||
| A/c unit started to make loud noises and would not cool. | |||
| 12/22/2010 | 100100 | ||
| Air compressor failure at 100,000 miles on 12/22/10 after the total a/c unit was replaced on 9/24/07 including expansion valve, condensor, evaporator, cooling fan, and compressor at 75.265 miles. this is my second a/c unit that died. | |||
| 08/15/2010 | 80000 | ||
| Air conditioning unit broke | |||
| 07/17/2010 | 60000 | ||
| Tl-the contact owns a 2004 honda crv. the contact stated that while driving approximately 70 mph the air conditioner compressor exploded. the vehicle was unable to be driven and was towed to a independent mechanic who informed her that the compressor had failed. the vehicle was repaired prior to the second failure. the vehicle has not been repaired. the failure mileage was approximately 60,000. tb | |||
| 09/07/2010 | 82919 | ||
| We purchased the vehicle as a honda certified vehicle in oct 2007, with 47250 miles. on sept 7, 2010, while driving on the freeway, my 19 year old daughter (who drives the vehicle at college) heard a loud bang and the then the air conditioner began blowing just hot air. upon hearing the circumstances, i told my daughter to drive the vehicle home from college. we took the vehicle to our independent auto repair shop where he diagnose the problem as a blown a/c compressor. we had the repairs completed in one day at cost of $757.00 and my daughter was back at college the next day. the old part is available if needed but the mechanic will only hold it for one week. | |||
| 08/14/2010 | 135000 | ||
| On my 2004 honda crv that i have meticulously cared for, started hearing clunking noises, then the a/c was not working. the airport honda dealer (knoxville, tn) said i needed to replace 2 fans for $460 (using non-honda parts) and i had to get a rental car for 3 days for another $131. someone told me that a/c problems are common on crvs. my car is way past warranty. but i thought hondas were such good cars. i think if this is a common problem, then they should fix the problem for low or no cost. | |||
| 06/07/2010 | 93000 | ||
| Air conditioning compressor failure on 2004 honda cr-v ex. dealership reported that if the compressor is run it can grenade and cause damage to the entire air conditioning system and other systems. | |||
| 06/08/2010 | 98000 | ||
| 2004 cr v / ac broken for second time, first time i used my extencion waranty in 2007, honda west, las vegas replace complete sistem, now i have the same problem no ac and no waranty, i think is a bad design for the number of claims. | |||
| 10/01/2009 | 84000 | 1 | |
| While driving to portland, or. from wa heard a loud squeal from the front of the engine. turns out the a/c compressor is burned out at 84k miles. honda said it was my problem and not a safety concern. the one serpentine belt drives the water pump, power steering pump, alternator and the a/c compressor at the bottom of the engine. the portland dealer would not advise me to drive it at all. if the belt burns off do to the a/c compressor seizure the power steering pump would stop possibly causing a serious accident. *tr | |||
| 09/08/2009 | 95168 | 1 | |
| After 5 years of problem free driving, my crv started making a loud rattling sound after driving for about 10 minutes. i tried turning the blower fan off , then air conditioner off and realized it was the ac making the noise. i left the ac off from then on and took the car to the closest dealer the very next day. they told me the compressor had seized and that metal particles had been forced throughout the entire ac system. the repairs for this were quoted at $2650. i then saw on the internet where there were 678 posts of the same problem in different year crv's and that honda had reimbursed a few of them. i feel like this must be a very prevalent problem with crv's and there should be some sort of reimbursement, because a car without ac is pretty much worthless. *tr | |||
| 07/22/2009 | 81500 | 1 | |
| 2004 honda crv air conditioning system suddenly stop working. *tr | |||
| 06/23/2009 | 36635 | 1 | |
| Defective coolant systems. *tr | |||
| 05/18/2009 | 51000 | 1 | |
| I own a 2004 honda cr-v. it has just 51,000 miles on it. air conditioner compressor started making rattling sound . i understand if it breaks apart as it normally does, it sometimes can stop the motor if you were going slow enough. if you were on snow, it could skid the tires or the belt could break or maybe slip. the serpentine belt is very strong so there are times when this very well could be a safety issue. *tr | |||
| 04/25/2009 | 55000 | 1 | |
| Heard a very load noise under the car and metal debris flew all over the road while driving at 65mph, then the air conditioning stopped working on my honda crv ex (2004 model/50,000 mi). i was very concerned with my 5 month old baby in the backseat and had to slow down on the highway to see if something was wrong with the tire. i brought the car to the honda dealer where we purchased the car and have taken it to service since we bought it. they quoted that the compressor had a hole and the metal pieces that shattered went through the entire a/c system requiring a complete replacement of the entire system (cost of $3500). when we complained that the cost was so high and poor quality for a car that was only a few years old, they replied that's not our problem and you should have bought the extended warranty. after doing more research online, we discovered that thousands of honda owners have had the same problem raising safety concerns and the need for honda to take action. this is clearly a manufacturing or design defect that should be addressed by honda. *tr | |||
| 03/09/2009 | 59100 | 1 | |
| Air conditioning compressor failed in my 2004 honda crv. dealership wants $1900 plus tax to replace system. there seem to be thousands of complaints about this issue in online forums. the failure causes the entire air conditioning system to have to be replaced. this is everything except the knobs. the dealership stated that the compressor was too small and that this one reason for failure. the dealership stated that the 2003 and 2004 crvs have major problems with air compressors. honda usa is only willing to reduce the replacement cost from $3039 plus tax to $2537 plus tax. the dealership was willing to reduce it down to $1900. *tr | |||
| 11/15/2008 | 100000 | 1 | |
| Have a 2004 crv. compressor locked up and broke off clutch from compressor. the compressor imploded damaging the overall ac unit. the hole system has to be replaced. i contacted honda dealer in daytona. estimated repair charges will be $3,000.00. i surprise since there has been so many complaints on your web site why the nhtsa has not force honda into a recall . *tr | |||
| 07/26/2008 | 71500 | 1 | |
| A buzzing noise suddenly started in the engine compartment while driving and the air conditioner stopped cooling. took the car to honda and problem was diagnosed as a failed a/c compressor which contaminated the entire system. estimated cost of repair was $3600+. car had been driven 71,000+ miles. honda rep agreed to pay 50% of the repair costs as part of their goodwill warranty . since this is occurring on so many 2001 - 2004 cr-v's, there should be 100% coverage on repairs if not a recall. this edmunds link indicates the extent of the problem: http://townhall-talk.edmunds.com/direct/view/.f0d3fb5/808!keywords=allin%3amsgtext%20honda%20crv#808 not being a safety issue, they will probably not recall. being so wide-spread, there should be more consistency in honda's response (all owners that encounter this issue should get 100% coverage of repair costs). this is a common complaint. *tr | |||
| 07/15/2008 | 58000 | 1 | |
| Driving on local highway with my wife, two year old and three year old in the back when loud rattling noise was heard, followed by air conditioner compressor blowing out, causing heavy metallic pieces to go rolling down the highway at high speeds. thankfully, no other cars were in the immediate area. whole a/c unit needed to be replaced due to exploding parts and, after much complaining , was only given partial credit to cover costs. honda knows about problem and knows all a/c compressors made with during certain years will fail but is handling on a case by case basis and is not upfront in telling consumer about problem. please check site listed below to note how common this problem is. http://www.topix.com/forum/autos/honda-cr-v/tu0okfjgv9v3f3fgl. *tr | |||
| 08/13/2008 | 68540 | 1 | |
| Air compressor exploded on 2004 honda cr-v. car bought new. 68,500 miles. taken to dealership last year a/c problems. problem not uncommon with cr-v. honda response inconsistent. some customers reimbursed 100%,some 0%. my car to be repaired thursday(if parts in). cost to me $1400 +.recall needed. *tr | |||
| 07/03/2007 | 60000 | 1 | |
| Air conditioner began to rattle, then ruptured and fell off while driving down highway, sending debris out on the road in the path of oncoming traffic. *tr | |||
| 07/22/2008 | 41000 | ||
| Tl*the contact owns a 2004 honda cr-v. while driving approximately 30 mph, the contact heard a loud revving noise that did not stop until the engine was turned off. the following day, the contact activated the air conditioner and heard a loud rattling noise coming from the front end of the vehicle. the air conditioning system eventually failed. prior to the failure, the contact did not notice any warning lights illuminated on the instrument control panel. he took the vehicle to the dealer and they stated that the clutch on the air compressor failed. the repair would cost $1,500. the contact is in the process of having the vehicle repaired. he called the manufacturer and is waiting for a response. the failure and current mileages were 41,000. | |||
| 07/12/2008 | 56000 | 1 | |
| Driving on highway and a/c quit working....compressor had to be replaced quoted $1400 to replace...honda what is going on with all these??? *tr | |||
| 07/20/2008 | 44521 | 1 | |
| While driving in my honda crv 2004 with the a/c running, i notice that the air was not getting cool. about 2 minutes later, i heard a buzzing and thumping sound. i shut the air conditioner down and took my car in for service the next day. i was told the compressor and clutch were going bad and it would be $1500 to get it fixed. after some research online i found that this is not an uncommon problem. i hope honda is looking into this issue. i know it's not life threatening but it's certainly expensive to have fixed. *tr | |||
| 06/10/2008 | 50930 | 1 | |
| A/c compressor failed. clutch broke off from compressor. *tr | |||
| 07/12/2008 | 30800 | 1 | |
| 2004 honda crv. began driving in 98 degree weather, heard loud clatter in engine, a/c began running warm air, car stalled. took it to honda dealership and was told that the a/c compressor blew up and it sent shards of metal throughout my entire a/c system. i was told that the entire system needed to be replaced. the repair cost would be $3500. *tr | |||
| 06/23/2008 | 51730 | 1 | |
| A/c compressor shelled/failed & sent metal shavings through-out system. system contaminated, 3k to replace whole system. in my opinion, honda admits liability w/ goodwill warranty & agreed to pay 75% to fix a/c. a/c compressor defective car only has 50k mi. i want full compensation. *tr | |||
| 08/26/2007 | 60992 | 1 | 02/21/2004 |
| The air conditioner compressor implode and seized. large metal particles circulated throughout the system. the repair required replacement of the compressor, condenser and receival dryer assembly. the lines needed to flushed out which resulted in very costly repair of over $1200.00. *tr | |||
| 08/26/2007 | 60992 | 1 | 02/21/2004 |
| Air conditioner compressor imploded and seized. large metal particles circulated throughout system. repair required replacement of compressor, condenser and receiver dryer assembly. this resulted in $1207.43 in damages on a 3 year old car. *tr | |||
| 08/10/2007 | 111900 | 1 | 03/24/2004 |
| My family and i were coming back from vacation from florida, when all of a sudden there was a loud noise and sounded like something fell out of my car. as we were driving we noticed that the air wasn't cooling like it should be. so for the next 2 hours we had to drive without any air in 100 degree heat. i took it in the next day to get it looked at and they said the whole air compressor completely fell apart and fell out of the car and ruined the air conditioner so that the whole thing would have to be replaced. about $2500 to replace, so i called american honda corp and had to haggle with them for over a week so that i would have to only pay $600. *tr | |||
| 08/09/2007 | 48255 | 1 | 10/23/2003 |
| Air conditioner failure. compressor seized and entire ac system has been contaminated. needs replacement of ac compressor, all lines, evaporator, expansion valve and condenser. approximate cost $2800.00. mileage on auto 48,264. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/01/2010 | 5 | ||
| Letter from congresswoman giffords on behalf of constituent regarding problems with her honda 2004 crv (attachments not imaged) *tgw the consumer experienced problems with the air condition unit freezing, the engine blew spark plugs into the cylinder head, the propeller protection shaft was installed incorrectly, the vehicle would accelerate at times and the hood release latch failed while the consumer was driving. *jb | |||
| 09/19/2008 | 70000 | 1 | |
| Driving down the highway, there was a loud pop that you could feel throughout the vehicle. it sound like a gun had been fired at close range. the engine died immediately and the car was difficult to keep under control because of the loss of power steering and brakes. the car would not restart until the defroster was turned off. if the heater, a/c, or defroster was turned back on the vehicle would immediately stall again. the dealership found the a/c compressor suffered catastrophic failure and littered the entire air conditioning system with metal debris. we were quoted a repair cost of $3500. our extended warranty covered the compressor (although aftermarket) but were stuck with the bill for the high pressure lines and other small parts that still totaled nearly $1000. a search of the problem proves this is extremely common for this generation of cr-v, with thousands of complaints in online forums, chats, message boards, enthusiast clubs, and even dot nhtsa complaints. there are no similar complaints on other honda a/c compressors that are this widespread. the fact that this particular compressors part number is not used on other honda vehicle indicates that there is: a) problem with the design, b) a problem with the manufacturing process, c) a problem with the initial install or maintenance of the compressor, or d) some combination of the previous stated possibilities. these systems are failing at high rates for such low mileages, they last much longer on other vehicles (even other hondas). in addition to the problem there is also the fact that many owners get varying responses from the dealerships and from honda corporate as to how the situation is handled. some owners are covered 100% by a good faith warranty as the representative acknowledges the problem is common. some owners, such as me, are on our own or have to rely on a limited extended warranty that covers the failure but not the parts that the failure took out with it. please help us! *tr | |||
| 06/01/2007 | 65000 | 1 | |
| Heard a pop sound while driving. a/c stopped working, warm air, heater only. after being checked by midas, a replacement cost of the compressor/condenser (same part) was quoted for over $2,000. i have been without ac since (happened in 2007). honda quote is over $2,000 as well. *tr | |||
| 04/21/2004 | 5000 | 1 | 02/25/2004 |
| 1. in april, 2004, i took my new 2004 honda crv to a honda dealership for its 5,000 mile scheduled service. 2. the engine caught fire about ten minutes after leaving. i pulled off the road and almost immediately an off duty fire fighter pulled over and rendered help. thus, the only major damage was to the manifold, electrical harness, hood assembly and windshield. 3. the dealer accepted responsibility for the faulty oil change (they showed me the double o-ring that caused the incident) and paid for repair and related expenses. i would like to commend tampa hondaland for their integrity, concern and professionalism. 4. i received an official notification of the defect today from honda and am glad to see the system works. *jb | |||
| 12/01/2004 | 1 | ||
| The consumer would like to know what is honda doing about the vehicle fires in 2003-04 honda crv's. *bf *sc *jb | |||
| 10/29/2004 | 7981 | 1 | 07/20/2004 |
| After my first oil change of my 2004 honda cr-v i noticed the oil light come on while driving the cr-v home,because i had asked the asst. service manager about the oil change fires and he said that was no longer a problem, i thought there was something else wrong with my cr-v. about a block away from the dealership i noticed a white smoke coming out of the dashboard vents, i quickly pulled the vehicle into the checkered flag service entrance and exited the vehicle. calling the asst. service manager over to show him the vehicle smoke was commons out of the engine compartment. the complete underside of the vehicle was covered in oil. i asked to watch as the service technicians put it on the lift (after they had replaced 4 quarts of oil in the engine). the service tech. then showed me the double oil ring gaskets on the oil filter. i asked how this could happen? i had researched this vehicle and the only negative remarks i could find were about the first oil change. i had purposely not had my children in the vehicle for this reason. i don't know how many failsafes a system needs, but this vehicle needs way to many. to add further insult i received an alert from honda requesting that i give the service tech a notice to return the old oil gasket to the customer, does honda even track that this already happened to me? *nm | |||
| 01/17/2005 | 5200 | 08/13/2004 | |
| Notice of 2004 honda cr-v with oil leaks catching on fire after first oil change. with letter of warning in hand from honda, i took my cr-v to my honda dealership for its first oil change. i asked to see the gasket and the service tech showed it to me. i drove the car home and when i left for work the next morning there was a large (size of a sheet of paper) spill of oil on the garage floor. the car was purchased in aug 04 and the oil change happened in jan 17, 05. there was no previous oil leakage before the oil change. i called the dealer and they said it was a typical leak after the change and to bring it in. the car is still leaking oil on jan 19. my appointment to fix the oil leak is after 5pm on jan 19. *nm | |||
| 07/11/2004 | 1 | 03/09/2004 | |
| Concern regarding safety of vehicle after oil change. significant oil leaked, recurred problem. *bf the consumer read and article which indicated that after the first and subsequent oil changes some cr-v's have caught on fire. the consumer explained this article to the technician when the vehicle was taken for it's first oil change. after each of the vehicle's three oil changes a puddle was observed in the consumer's garage. the consumer is concerned that the vehicle may catch on fire. *nm | |||
| 11/27/2004 | 9500 | 1 | |
| Significant oil leak after first (10,000 mile) service at dealership. i was aware from media reports of the danger of engine fire following first oil change. so i took the car to the dealership thinking that if anyone could handle this issue safely and properly, they should. i specifically asked the service manager if they were aware of the known safety issues relating to the 2004 honda cr-v. they said they aware. still, after the oil change, i had a significant oil leak (about a quart in 24 hours and 10 miles of driving). *ak | |||
| 09/20/2004 | 14522 | 1 | 02/29/2004 |
| On july 22, i had an oil change performed on my 2004 honda cr-v at the texaco xpress lube in norway, maine. everything was fine until sunday, september 19, when i noticed an oil leak on the garage floor. (it may have been leaking prior to this date, but i usually park outside on the gravel, and the oil spill might not have been apparent.) i checked the oil level, and it was still reading full. the next day, on september 20, i was driving to work that morning and had to make a stop halfway there. i noticed at this time that the car smelled a little strange. no indicator lights were on, so i assumed the car was safe to drive. as such, i continued my trip down to westbrook, maine, planning to drive directly to the honda dealership to have it checked out. when i exited the turnpike and slowed the car, all of a sudden smoke and steam came pouring out from under the hood and flooded the interior of the car through all the vents. i immediately stopped and called aaa, who towed the vehicle to the honda dealership (maine mall motors in south portland, maine). after inspecting the car, they told me the oil filter was not put on correctly during the last oil change and had worked loose, ultimately resulting in burning the entire wiring harness. the technician told me he was amazed the car didnt go up in flamesthats how badly it was burned. my car ended up being in the shop for three days. the damage done to my car totaled $782.71. in addition, i had to rent a car for three days, which totaled $115.50. *jb | |||
| 10/15/2004 | 1 | 05/31/2004 | |
| Oil leak in 2004 honda cr-v. i have brought vehicle to dealer 3 times. first, the dealer changed the oil filter and gasket. second time, said nothing was leaking. third time they found aleak in the engine block. it is still being repaired. i am afraid to drive because of reported fires caused by oil leaks in this model.*ak | |||
| 03/04/2004 | 1 | 10/31/2003 | |
| The consumer's vehicle leaked oil onto the engine manifold. *nm the vehicle was taken to another dealer where it was determined that during a previous oil change the technician failed to remove the original rubber gasket before installing the new one. *nm see odi 10095399 also. *dsy | |||
| 10/05/2004 | 10080 | 1 | |
| Complaint received via e-mail.while driving, a passing driver alerted me to the fact that my car was on fire. by the time i pulled to the side of the road, the front undercarriage of my car was in flames. i jerked my son out of the burning car and ran away from it. as i ran away, i saw flames coming out the sides and top of the hood. the entire car was eventually engulfed in flames. we barely escaped with our lives. *jb | |||
| 08/21/2004 | 8000 | 1 | |
| While driving, smoke appeared from under the hood. the consumer pulled over and had the vehicle towed. the consumer was informed that the problem was pertaining to a oil filter leak. please provide more information. *jb | |||
| 10/06/2004 | 1 | 04/01/2004 | |
| I have a 2004 honda cr-v. after 300 mile trip oil was found leaking from engine compartment. oil drain plug was loose (about halfway out) and ~ 2 quarts of oil had sprayed over undercarriage of vehicle during preceding highway travel. prior oil change was performed by honda dealership in danvers ma (honda north). i thought this information may have applicability to the ongoing investigation into honda cr-v engine compartment fires. thanks. *nm | |||
| 10/02/2004 | 10000 | 1 | 10/20/2003 |
| 2004 honda crv developed an oil leak after the 1st oil change. dealer said it was probably related to the sticky gasket issue (nhtsa investigation) after 2nd oil change it is still leaking and took it to another honda dealer today who said it was leaking from the vtec solenoid which was replaced. they also said they cleaned under the vehicle but it was still covered with the leak detection powder. seems to be leaking still. there was an even larger puddle under the vehicle after i drove it home. its back at kirkland honda now. *ak | |||
| 06/11/2004 | 5000 | 1 | 01/12/2004 |
| Purchased 2004 honda cr-v january 2004 from continental honda in anchorage alaska. we took it in for its first oil change (5,000 miles) on june 16th. after driving the 15 miles home, the engine started billowing smoke, and spuing oil (the trail of oil can still be seen on the street). the dealer had it towed to dealership, they explained it as a faulty oil gasket, and offered a free oil change. after driving for a few weeks, i noticed a clacking sound coming from the engine. i had the techintians check it out during the second oil change on august 16. after two weeks of looking for the problem, they deduced there was some scoring inside the pistons and that they had to replace the shortblock. they told me that this was a fluke (a first time incident) and that the engine will be sent to honda usa for further inspection. i finally got the call yesterday (september 9) that the car was ready to be picked up. in all fairness, the employees at the dealership were very professional and courteous.*ak | |||
| 06/18/2004 | 1 | ||
| While driving 50 mph, the consumer noticed smoke coming from the rear. the consumer was able to maintain control of the vehicle and pulled over. the vehicle caught on fire and the fire department extinguished the fire. the vehicle was towed to the dealer for inspection. the insurance company informed the consumer that the double gasket caused the vehicle to catch on fire. please provide further details. *jb | |||
| 09/07/2004 | 2 | 03/29/2004 | |
| While driving, the vehicle caught fire. the driver was able to pull over. the fire department and police was called. no injuries. the driver called the tow company, and the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the oil filter started the fire inside of the engine compartment. *jb the vehicle was first taken in for maintenance on 8/17/04 and was picked up on 8/19/04, the vehicle was driven for 20 minutes, then the fire occurred. *sc | |||
| 07/15/2004 | 1 | ||
| Knowing that there is a potential hazard in getting the oil changed in my 2004 honda cr-v, i have been researching a solution. in that process, i have been told by several auto service places that they will not service my car due to the liabilities involved. they told me that other vehicles do not catch on fire when a gasket is left on or some oil leaks out, so something was changed in the cr-v engine that is allowing the oil to now reach the manifold. i will not feel safe when the time comes to deal with this. honda must take ownership of this problem. *jb | |||
| 08/18/2004 | 05/20/2004 | ||
| Having seen the news reports on television and in my local newspaper about the fires resulting after the first oil change on 03-04 honda cr-vs i was more than apprehensive about my first oil change. i called my dealer to make an appointment and mentioned the fire problem. the dealer was unaware of any such problem. now i'm even more concerned! how can this be? isn't honda doing anything about this potential life-threatening issue? | |||
| 08/09/2004 | 6619 | 1 | |
| After having the oil changed, the vehicle caught fire. *jb | |||
| 07/28/2004 | 400 | 1 | 05/27/2004 |
| Vehicle was stalling and skipping at times on long trips especially when the weather was hot. *ak the vehicle was taken to a local honda dealer but they found no computer codes to specify the problem. they then claimed that the gas tank had water in it and charged the consumer $560. within an hour of leaving the dealer the vehicle stalled again. the vehicle was taken back tot he dealer but they were unable to determine the cause of the stalling. the vehicle on has 6000 miles. *nm | |||
| 07/09/2004 | 9236 | 1 | |
| While the vehicle was parked, the consumer noticed that oil was leaking from the vehicle. please provide more information. *jb see odi 10081292, same vin. *dsy | |||
| 06/16/2004 | 8000 | 1 | 11/02/2003 |
| (1) vehicle (2004 honda cr-v, vin#shsrd68474u20079) was brought into brahman honda (local dealership in miami) for its first oil change on april 12th, 2004. continued normal usage of vehicle until engine caught on fire on june 16th, 2004 at 8pm.*ak (2) vehicle was being driven in normal traffic conditions along major street. as the vehicle we being driven, it began emitting large amounts of smoke from engine compartment. driver was able to disengage the vehicle at a major intersection. fire department came to extinguish the fire and move the disabled vehicle off the road. evidence of significant oil leak can be found. evidence of oil leakage can be found inside and underneath the vehicle. (3) vehicle has been brought into brahman honda. pending inspection by insurance company and honda mechanics. | |||
| 05/15/2004 | 1 | 01/31/2004 | |
| Took new 2004 honda cr-v into dealer (bob barbour honda of greenville, nc) for first oil change on saturday, may 15 2002. on sunday, while driving across town to church with my wife and two young children, i noticed a large amount of smoke. i pulled out of traffic and a man at a nearby business came running out yelling that my car was on fire. we exited the vehicle, unbuckled the children from the saftey seats and got away from the car. the fire dept was called to extenguish the fire. police officer also arrived on the scene. as it is a sunday, i have not been in contact with the dealer yet to determine how they intend to correct the situation. this is a very dangerous situation. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 01/01/2005 | 0 | 08/15/2004 | |
| I am reporting poor gas milage during cold months. i purchased this car in august 2004 and with my driving found that i got 25 miles on the highway and 20 miles per gallon with mixed highway and local streets (50-50 mix). when cold weather arrived with temperatures in the 30s and 40s, i noticed that my milage was very poor. the highway remained the same. the mixed driving was barely 14 miles per gallon. i took the car back twice to the dealer and was told that there is nothing wrong. at the second visit i spoke with the service manager of honda and was told my driving style and/or using the heating had this effect on the milage. my driving style is not in question - it has not changed. that leaves the heater. i find this very hard to believe. i use the ac in the summer and my mixed driving milage was at 20. | |||
| 08/01/2004 | 26735 | 2 | 04/30/2003 |
| 2003 honda crv slips out of correct timing frequently resulting in unreliable engine performance and a loud tapping noise coming from the engine when running. this defect in the engine has been brought to the attention of the piedmont honda dealership service department on 2 separate service visits (9/13/2003, 4/30/2004). the piedmont honda dealership refused to correct the defect and stated checked vehicle and compared to a new vehicle. sound is not abnormal and is characteristic of vehicle. performs as designed piedmont hondas refusal has directly resulted in the engine stalling out on one occasion (8/16/2004) and refusing to start on 2 other occasions (7/28/2004, 8/1/2004). both times that the vehicle refused to start the owner was stranded at the least opportune time.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 01/19/2010 | 50000 | ||
| The check engine light lights up intermittently. dealer changed gas cap twise but problem will not go away. | |||
| 04/04/2005 | 1 | 10/18/2004 | |
| I'm a 2004 honda crv ex owner and purchased the vehicle on 10/18/2004. i noticed a burning smell from the exhaust after driving the vehicle. i receiveda pamphlet when at purchase stating a smell will be evident for the first few hundred miles. however, it was the first thousand miles. current mileage apr. 8009 miles. i still smell it occasionally. not knowing about all the previous damage from other owners, from the doubling the gasket. i think it might be that. maybe oil leakage or something. haven't brought it in for a check on that however. but i will asap. i have already got my first oil change(04apr05) at the dealership where i purchased vehile, and have not had any problems from anything catching fire. also didn't bring up the smell, but i should have. still do smell a burning scent from the exhaust after driving the car. also, my 5th door(trunk) i noticed a thuping sound when opened all the way and brought it up during oil change and dealership fixed problem with no questions asked. they over charge me though($103.92). don't go to poway honda in california. actually writing to consumer reports as well. also have to say this is a great website and will reccommend to others. thank you. *ak | |||
| 07/29/2004 | 2038 | 1 | 01/13/2004 |
| Our 2004 honda cr-v was taken to the dealer for its first oil change after 6 months of ownership and 2,038 miles driven. after driving a few miles toward home the oil began draining rapidly from the car and smoke was billowing from underneath the car. my wife, following in another car, signaled me to pull over. i did and immediately shut the engine off. the remaining oil drained out and the smoke and heat subsided. we believe a fire would have resulted if i had driven much farther.*ak when dropping off the car, i made a special point to remind the dealer this model had reported fire problems associated with oil changes. the dealer examined the car after the incident and admitted the filter had not been properly installed. despite the reminder, any steps taken by honda to remedy the situation, and service by a large honda dealer, this dangerous situation still resulted. we believe both honda and nhtsa are remiss in not ordering a recall of this vehicle for some modification to prevent such oil leaks from falling onto the catalytic converter or other parts hot enough to cause combustion. we did not drive the cr-v again and traded for a safer vehicle. the dealer indicated he would resell the cr-v. will it take burning injuries or death before you take action?*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 11/24/2004 | 15000 | 1 | 12/15/2003 |
| On 11/24/04 i was driving on a major interstate when my engine and battery lights suddenly came on. i felt as if my breaks were not going to work. i pulled off at the nearest exit trying to get to a safe place to assess the situation. as i got off the exit, smoke began to billow into the car from the vents. a man approached me from behind and informed me my car was on fire. i didn't realize it until that moment. apparently, it had been shooting flames out from the front wheel wells. my car had about 15,000 miles on it at the time. my oil change was four months earlier with no signs of any oil leaks prior to the fire. the fumes caused me to have an asthma attack, even after the fire was out and the car was towed to a honda body shop. because of the holiday, the insurance company will not look at the car until 11/29 or 30. i have no idea if it will be totaled or not. i'm concerned about residual effects from the fire affecting my respiratory problems. further, i' m concerned about getting another 2004 vehicle that may present with the same problem. or, even a 2005, if the problem will exist in that as well.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 04/12/2004 | 3386 | 1 | 10/30/2003 |
| Durning the first oil change , the original oil filter gasket stuck to the engine block. this created a double gasket . the next morning while driving to work this gasket failed , spraying oil under persure all over the hot exhaust pipe and very hot catalytic converter. the oil bursted into flames. the fire ball went into the engine compartment. i turned off the ignition, and this stopped the oil that was feeding the fire. the fire quickly burned itself out. had i not been in a driving situation where i could quickly pull over and get out of the crv , this could have been a total disaster. there is now evidence of a fire inside my brand new engine compartment. to correct the problem i had a different brand , other then honda,oil filter put on.*ak | |||
| 07/07/2004 | 9700 | 1 | 01/09/2004 |
| The oil filter was changed on the first oil change for a new vehicle when the filre was change one of the gaskets stuck to the engine,the double banded gasket burst and oil was released onto the exhaust, causing a fire.*ak a new oil filter was installed after the extra gasket was removed. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 10/20/2004 | |||
| In morning daylight, 50 degree temperature in columbus ohio, i was astonished to see a honda crv traveling at 65 mph beside me on the freeway with it's exhaust system glowing so brightly, i first mistook it for an orange neon lighting system. the first thing that came to mind was this poor guy's car is going to catch on fire. imagine my surprise when i did a search on the internet and found that honda crvs are being investigated by the nhtsa for mysterious fires. ttp://motortrend.com/features/news/112_news18/. the reason why honda suvs catch on fire is because of incredibly high exhaust gas temperatures that cause in the manifold collector and exhaust pipe of the vehicle to glow cherry red at highway speeds. something in the engine management system is amiss causing either incredibly lean mixtures that raise exhaust gas temperatures, or overly retarded timing that is letting excess fuel burn in exhaust system instead of the engine. either way, it is a disasterous problem based on what i saw. please feel free to contact me if you would like any additional information on what i witnessed.*ak btw: i called the direct trouble reporting number for nhtsa, and was told i could not file any report on safety issues unless i could supply a vin number... pretty lame.*ak | |||