Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 05012004 | 05/01/2004 | 10013953 | Audio unit and navigation system anti-theft codes available on interactive network. *nm | 04/27/2005 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 404 | 04/16/2004 | 10009048 | Audio, anti-theft codes. honda. tech line summary. *tt | 09/08/2004 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 04012004 | 04/01/2004 | 10009031 | Wind noise from the roof rack. honda. servicenews. april 2004. *tt | 09/08/2004 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 08-040 | 05/31/2008 | 10025523 | Load carrying capacity reduced label for all honda vehicles. *pe | 08/15/2008 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 09162004 | 09/16/2004 | 10013833 | Sending hds snapshot. *eh | 04/26/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/01/2010 | 125000 | ||
| Air condition compressor seized at 125k--this is the second one--new part is on order | |||
| 09/24/2010 | 159954 | ||
| My 2004 honda cr-v's air conditioning stopped working on the afternoon of 9/24/10. the air blowing out seemed to be warm. i made an appointment at a local service station to inspect the a/c for the following morning, 9/25/10. the mechanic removed the lower panel a/c compressor and showed me a hole that was caused by the a/c compressor exploding outward. there were a few metal shard pieces left in the plastic panel that covers that area of the vehicle. the mechanic said that he had heard of this happening but had never seen it. according to the mechanic, his parts supplier said that they hear of this often. both believe there is a manufacturing issue with the compressors. due to the way that the a/c system in the honda is set up, the entire thing needed to be replaced. fortunately my mechanic was generous with his costs and labor charges. it cost $1313.52 to fix. i checked online for a recall and called honda america. there is no current recall but i found an online discussion thread with better than 900 comments of folks who all had similar issues with their honda cr-v a/c compressors. ihttp://www.topix.com/forum/autos/honda-cr-v/tu0okfjgv9v3f3fgl/p49 it appears that the dealerships are charging around $3000 to fix this issue. i should mention that i had purchased an extended warranty but my car has 160,000 miles on it. this issue seems to occur at various mileages. in some cases, the metal shards that blow off of the compressor can either slice into the tires or make a hole in the oil pan. i guess i was lucky it didn't do more damage. | |||
| 09/24/2010 | 130000 | ||
| While driving, car began making loud whining noise. then a loud bang, and some big piece of metal fell off the car onto the road. air conditioner stopped blowing cold. took it to dealer and was told the part that fell off was the a/c compressor clutch assembly. entire system must be replaced at great cost. we have not yet repaired the problem. | |||
| 09/24/2010 | 159954 | ||
| My 2004 honda cr-v's air conditioning stopped working on the afternoon of 9/24/10. the air blowing out seemed to be warm. i made an appointment at a local service station to inspect the a/c for the following morning, 9/25/10. the mechanic removed the lower panel a/c compressor and showed me a hole that was caused by the a/c compressor exploding outward. there were a few metal shard pieces left in the plastic panel that covers that area of the vehicle. the mechanic said that he had heard of this happening but had never seen it. according to the mechanic, his parts supplier said that they hear of this often. both believe there is a manufacturing issue with the compressors. due to the way that the a/c system in the honda is set up, the entire thing needed to be replaced. fortunately my mechanic was generous with his costs and labor charges. it cost $1313.52 to fix. i checked online for a recall and called honda america. there is no current recall but i found an online discussion thread with better than 900 comments of folks who all had similar issues with their honda cr-v a/c compressors. ihttp://www.topix.com/forum/autos/honda-cr-v/tu0okfjgv9v3f3fgl/p49 it appears that the dealerships are charging around $3000 to fix this issue. i should mention that i had purchased an extended warranty but my car has 160,000 miles on it. this issue seems to occur at various mileages. in some cases, the metal shards that blow off of the compressor can either slice into the tires or make a hole in the oil pan. i guess i was lucky it didn't do more damage. | |||
| 09/24/2010 | 130000 | ||
| While driving, car began making loud whining noise. then a loud bang, and some big piece of metal fell off the car onto the road. air conditioner stopped blowing cold. took it to dealer and was told the part that fell off was the a/c compressor clutch assembly. entire system must be replaced at great cost. we have not yet repaired the problem. | |||
| 07/21/2010 | |||
| Airconditioner quit working. thought was just low freon-was shrapnal in my vehicle from the unit disinterating. was told lucky i didn't drive any further or the shrapnel would have gotten into the engine, seized it up, possibly crashing in the processs. this is something that honda knows is happening. it cost me about $1600.00 to repair, someone is going to continue to drive after losing the airconditioning because they can't afford to fix it and someone is going to get hurt from it crashing. | |||
| 08/23/2010 | 66000 | ||
| Tl- the contact owns a 2004 honda cr-v. while traveling 65 mph the contact noticed that the vehicle had began to vibrate and that the air conditioner had suddenly stopped working. the vehicle was taken to the dealership where the contact was informed that air conditioner needed to be replaced. there were no prior warnings and the vehicle has not been repaired. the current and failure mileages were 66000. bml | |||
| 07/28/2010 | 69000 | ||
| The airconditioner clutch froze and nearly stopped engine. now we have no air conditioning or window defrosting. | |||
| 07/18/2008 | 41000 | 1 | |
| Air conditioner compressor implode - loud bang and no air conditioning. *tr | |||
| 06/21/2007 | 49888 | 1 | |
| Driving and heard loud noise, a/c quit cooling, took to honda dealership and was dx as needing a new compressor clutch coil, dealer paid part of the cost. *tr | |||
| 07/23/2008 | 44000 | ||
| Tl*the contact owns a 2004 honda cr-v. while driving 50 mph, the contact noticed a squeaking sound coming from the engine. the vehicle was taken to the dealer and the contact was informed that the air conditioner compressor failed. she did not notice any differences prior to the failure. the vehicle has not been serviced for the failure. the current and failure mileages were 44,000. | |||
| 07/03/2008 | 58000 | 1 | |
| In short, the air conditioning compressor on my 2004 honda cr-v blew apart at 70 mph and 58,000 miles sending metal pieces flying and bounce back from the pavement hitting all along the entire length of the underside of my cr-v. to add to my frustration, the cr-v was given a 60,000 mile service in the amount of $955.76 at 56,050 miles to guard against something like this happening. at the 60, 000 mile service along with all the regular service, the complete cooling system was cleaned and flushed with state of the art equipment removing old contaminated coolant, replacing with new coolant, adding a water pump, lubricant, corrosion control and a system sealer . at 58,000 miles the air compressor blowing up, i was 900 miles from home transporting two elderly relatives in 110 degree heat in july in oklahoma. by the time we reached the next available city, we were all wind-burned from the intense heat despite the fact that we were driving with the windows partially down and at a much slower speed. in the end and since the flying parts of the compressor had gone everywhere, i parted with $1,805.20 at 58,154 miles for the replacement of the air compressor, clutch, coil, condenser and, of course, the cost for evacuation and recharging of the a/c system again. this does seem to be a problem for honda since whoever is supplying compressors for their air conditioning system is not meeting safety standards. it is apparent from my experience, the compressor bearing(s) frozen causing the compressor to jam and the housing to overheat and blow apart. these flying parts can go anywhere causing more property damage and additional cost beyond just replacing the compressor ($542.78 plus labor); and when these compressor parts are spread across heavily traveled highways, they could cause a tire blow-outs contributing to a serious accident. *tr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/17/2011 | 1 | 03/03/2011 | |
| 2004 honda cr-v. consumer states problem with a/c unit blowing warm air.*tgw the consumer was informed the air compressor was bad. *jb | |||
| 12/01/2010 | 5 | ||
| Letter from congresswoman giffords on behalf of constituent regarding problems with her honda 2004 crv (attachments not imaged) *tgw the consumer experienced problems with the air condition unit freezing, the engine blew spark plugs into the cylinder head, the propeller protection shaft was installed incorrectly, the vehicle would accelerate at times and the hood release latch failed while the consumer was driving. *jb | |||
| 10/29/2009 | 72000 | ||
| Tl*the contact owns a 2004 honda cr-v. while driving 35 mph she noticed a loud popping sound followed by a clanking sound in the engine. moments later, the contact noticed that the vehicle began to wander to the right. the vehicle was towed to the dealer and the mechanic stated that the air conditioner compressor froze and blew out the casing. the contact previously noticed that the vehicle began driving in a sluggish manner. the current and failure mileages were 72000. | |||
| 08/06/2009 | 130000 | ||
| Tl*the contact owns a 2004 honda cr-v. when attempting to turn on the air conditioner, the air began to turn hot. there were no warning indicators illuminated prior to the failure. the dealer stated that the air conditioner compressor failed. the contact was not provided with a repair estimate. he was informed that when the air conditioner compressor fails, it sends metal particles throughout the entire air conditioning system. as a result, any area that the particles affect will have to be replaced. the manufacturer stated that no compensation would be provided due to the excessive mileage on the vehicle. the vehicle has not been repaired. the current and failure mileages were 130,000. | |||
| 09/29/2007 | 57049 | 1 | |
| A/c blowing hot air - initially i thought there was just a need for freon - firestone diagnosed the a/c compressor went out - i picked the car up without repairing because of the cost. i looked on the internet and found site that suggested i call honda america - i opened up a case (very rude people there) and then took car to local honda dealership on 10/1/07 - they told me the entire system was contaminated and repair would cost me $535.66 and they would take care of the rest. i complained about the cost to honda america (i was a stay at home mom) and they said i should be happy with that cost. difficult pill to swallow when the car was only 3 years old at the time and i was basically paying for their faulty part. *tr | |||
| 08/16/2008 | 65000 | 1 | |
| Tl*the contact owns a 2004 honda cr-v. while driving 45 mph, the contact heard a loud noise. she was unable to determine what side of the vehicle the noise originated. shortly after the noise, the air conditioner in the vehicle stopped working. the following day, the contact took the vehicle to the dealer and was informed that the air compressor and clutch needed to be replaced. the vehicle was repaired and the contact discovered numerous complaints for the same failure as her year, make, and model vehicle. due to the amount of complaints on the vehicle, the contact feels that a recall should have been issued. the failure mileage was 65,000 and current mileage was 67,000. updated 10/14/08. *lj the air conditioner compressor exploded and shot shards of metal throughout the system. updated 10/15/08. 8jb | |||
| 06/15/2008 | 50000 | ||
| Tl*the contact owns a 2004 honda cr-v. while driving at an unknown speed, the air conditioner failed. the mechanic stated that the compressor was blown. the contact has an open case with honda and they stated that this was a common failure with the honda cr-v. the current mileage was 66,000 and failure mileage was 50,000. | |||
| 06/24/2008 | 51000 | 2 | 02/24/2007 |
| Tl*the contact owns a 2004 honda cr-v. the contact heard a loud grinding noise coming from the air conditioning system. the dealer stated that the air compressor caused the clutch assembly to fail, which contaminated the entire air conditioning system. the manufacturer stated that they would assume liability for 75% of the $3,000 repair cost. the contact is in the process of having the vehicle repaired. the failure and current mileages were 51,000. updated 07/29/08 *bf updated 08/05/08. *jb | |||
| 06/28/2007 | 1 | ||
| I was driving along and heard a pop and the air conditioning started making a revving noise and the temperature of the air turned to warm. i turned the air conditioner off and had to drive for the next 7 hours without air conditioning. unfortunately, i don't remember exactly what was wrong but it was luckily still covered under warranty. however, it was told to me that this wasn't a normal thing to happen. *tr | |||
| 09/20/2007 | 43000 | 1 | 06/01/2004 |
| Tl*the contact owns a 2004 honda cr-v. while driving 40 mph, the contact heard a popping noise coming from the engine and then the air conditioner shut off without warning. the mechanic noticed that the compressor was leaking oil and stated that there was a hole on the a/c compressor, which was caused by metal pieces from the air compressor housing wall. as of september 25, 2007, the dealer had not inspected or repaired the vehicle. the current and failure mileages were 43,000. updated 01-14-08. *kb updated 12/12/07. *jb | |||
| 08/02/2007 | 1 | 05/01/2004 | |
| I did not receive a recall for air bags: frontal issued in june 2004. also, the ac compressor went out on my 2004 honda cr-v. i was told by the dealership i bought the car from that they had been having a lot of trouble reported on the ac compressors. they charged me $395 plus tax to replace mine. i feel it should have been replaced free since the car was only 3 years old. *jb | |||
| 08/14/2006 | 71000 | 1 | 07/24/2004 |
| I was driving my 2004 honda cr-v with the air conditioner on, and i heard a pop and then a rattle. then, my air conditioner stopped blowing cold air. as i tested the air conditioner, i could tell that the air conditioner was not kicking in. i scheduled an appointment with honda service, and they told me that the compressor shaft was broken, and that the air compressor, clutch, and coil needed to be replaced. this repair was very costly ($1300) and it was not covered under warranty. i was very disappointed that my air conditioner would fail after only 2 years of use. honda service told me that it looked like normal wear and tear. my complaint lies in the possibility that this part was defective. if not, then this incident could happen again in another 2 years. *jb | |||