Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
05/01/2012150000
 Tl* the contact owns a 2004 honda cr-v. the contact stated that the power door locks would activate independently and without her using the key. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure mileage was approximately 150,000. the current mileage was unknown.
03/16/2004111/01/2003
 Our client, wilson sanchez, was driving his 2004 cr-v mpv when it slid on ice and rolled onto its roof. the removable picnic table, a standard accessory in that model vehicle, fell out of its retained position in the rear cargo area and struck mr. sanchez on the left side of his head behind his ear. he received serious injuries. the table design does not secure it in place in a rollover.*ak
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
12/06/20030112/06/2003
 Door locks on 2004 honda crv do not function as manual states. when inserting key into driver's side door, turning key clockwise, and holding, all the doors do not unlock as stated in the manual. instead, only the driver door opens. same problem exists on passenger side of car. honda claims manual entry is a typo and car is designed to function that way. *ak
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
12/01/20105
 Letter from congresswoman giffords on behalf of constituent regarding problems with her honda 2004 crv (attachments not imaged) *tgw the consumer experienced problems with the air condition unit freezing, the engine blew spark plugs into the cylinder head, the propeller protection shaft was installed incorrectly, the vehicle would accelerate at times and the hood release latch failed while the consumer was driving. *jb
09/17/2007103/15/2004
 My daughter was driving down route 95 in philadelphia when the hood on her honda cr-v opened and smashed the windshield and roof. this occurred on a monday morning. she had jumped the battery on the previous saturday night and closed the hood. she drove that night with no problems and drove all day sunday with no problems. *tr
01/07/200518542102/25/2004
 Incident #2 1. on january 7, 2005, on us hwy. 441, i stopped the crv to refuel, opened the (replacement) hood, added oil, closed the hood and resumed my trip. 2. within 2-3 miles at a speed of 60 mph, the car hood suddenly flew up and crashed into the windshield completely obscuring my view. because it was daylight and traffic was light, i was able to move the car off the highway without incident. a police officer stopped to inquire, but there was no need to file a report. 3. undrivable, the crv was towed to a body shop, where they discovered that the hood prop rod was inserted into the hood latch, preventing the hood from latching, thus causing the accident. damage to the vehicle included the hood, roof and windshield, all replaced by the body shop at my expense. here are the issues: a. the design of the 2004 crv hood prop rod is defective. it is very easy to mistakenly insert it into the hood latch, which is located less than an inch from the rod. i tried the same maneuver on our 2004 honda accord, but the prop rod is located far enough away from the latch not to touch it at all. b. honda has made its reputation as a manufacturer of safe vehicles. that is why i own two. however, the honda crv does not have a warning system to indicate if the hood is unlatched. in this case, though both the hood latch and safety catch were unlatched, i was not made aware of it and was placed in a situation that jeopardized my life. this situation could easily be remedied by redesigning the rod and installing a warning light in the dash similar to those indicating unlatched trunks and doors. *jb