Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12V486000Honda (American Honda Motor Co.)from 09/05/2003 to 09/09/2004V (Vehicle)268655ODIHonda (American Honda Motor Co.)10/05/201210/05/2012
Defect SummaryHonda is recalling certain model year 2002-2006 cr-v passenger vehicles, manufactured from february 19, 2002, through july 28, 2006. the driver-side power window switch may fail or melt.
Consequence SummaryIf the switch fails, it could overheat, smoke, and cause a fire. a switch failure, and a fire, could occur even if the vehicle is not in use. as a precaution, owners are advised to park outside until the recall repair has been performed.
Corrective SummaryHonda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. the safety recall is expected to begin on, or about, november 2, 2012. owners may contact honda at 1-800-999-1009.
NotesHonda's campaign recall number is s61. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
0302512/17/20040302510004693Front door glass comes out of the run channel. *tt12/31/2003
VISIBILITY - WINDSHIELD
03240305/13/200405030410002089Request for digital photos of windshield cracks. *tt08/13/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
10/22/200648000106/20/2004
 While driving in warm and very wet weather i heard a loud pop and the air conditioner on the 2004 cr-v stopped blowing cold air. in order to see through the fogged windows we had to run the widow defogger on high, blowing hot air for the remaining 3 hours of our road trip. we were miserable, to say the least. upon returning to houston i took the car to a mechanic ,who elevated it and showed me the air compressor. the housing of the compressor is shattered. it looks like a hard-boiled egg shell after being cracked. this is a faulty part, which i'm told will cost $700 for just the compressor. the mechanic told me that when he contacted a dealer, the service manager told him they had sold 5 from that dealer alone that month! in october! the car was only 2 years old. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
11/01/20121
 2004 honda cr-v. consumer writes in regards to a potential failure of the power window master switch. *smd the consumer stated he received a recall notice regarding the power windows. he immediately contact the dealer and made an appointment. the consumer stated his vehicle was at the dealer for 9.5 hours, and when he received the vehicle back, it was after dark, so he didn't notice until the next morning, that the power window master switch unit was loose, not sealed properly and was elevated out of its normal housing by 3.8 inch. it was not sealed within the door as securely as before the recall was performed. the consumer returned to the dealer, but the switch still appeared improperly sealed and bulged up from the door housing. the service manager stated the recall required that the power master switch box be stuffed with insulation and then the power master switch unit needed to be forced back into the box to prevent waster from leaking inside. he also stated that the reason for the recall was because water could cause the wires of the power master switch unit to short-circuit potentially causing a fire and he further stated the power master switch unit would not fit as it did before the recall. the consumer stated stuffing the power master switch unit housing with insulation and forcing it back into position so that it was not sealed as securely as it was before the recall was not safe. the switch unit is now more prone to water exposure, short-circuit an fire. the consumer stated honda should have replaced the entire power master switch insulated in its box as a single waterproof-sealed unit.
09/01/20121
 Master power window switch on driver's door started to burn and i could see smoke coming out of the switch. the result was a melted switch. i have a japan made 2004 honda cr-v with vin # starting with jhlrdxxxxxxxxxxxx. by looking at the statement from american honda, my vin is not affected by the recall regarding the potential of fire at the master power window switch. what can i do? this is what happened to my car but it's not included by the recall. *tr
1
 The driver and passenger side front windows go all the way up when using the controls to raise the window. the dealer indicated to the consumer that this is the way the vehicle was designed. please provide further details.
VISIBILITY - SUN ROOF ASSEMBLY
01/13/200519000611/20/2003
 Beginning approximately one year from date of purchase, my moon roof began to rattle when driving, both opened and closed. i took it to my honda dealership and they replaced a bolt. approximately 4 months later, it had worked itself out again but the dealership did not have the time to address it on that visit. i took it back 2 weeks later and they replaced the entire moon roof mechanism. three months later, i returned with the same rattle and they tightened the bolt and said nothing else could be done, that i would have to deal with it. i lodged a complaint with the honda corporation and they told me to take it to a different honda dealership, lie to them and tell them this was the first time it was going to be addressed and see what they thought. i did not lie to them, but they heard the rattle. they said it seemed to be a recurring problem with this honda model and that i could apply oil to help with the rattle, otherwise i would just have to deal with it for the duration of the car. the oil has not helped. *nm
03/24/200520000102/03/2004
 While driving down the interstate at 75 miles an hour, the moon roof on my 2004 honda crv shattered. it looks as if the moon roof was lifted from the car and has a concave shape.
VISIBILITY - WINDSHIELD
12/16/2003600111/11/2003
 2004 honda cr-v windshield stress fracture y cr-v was 6 weeks old with 600 miles on it when i discovered a stress fracture in the front windshield glass beginning at the pillar and working horizontally. ealer agreed to fix under warranty. dealer personnel and the auto glass repair technicians report seeing this problem on cr-vs and elements. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
09/12/200430109/09/2004
 I just bought my honda crv on 09/09/04, in third day i found that the washer container or bottle leak the liquid in the drainer neck, because the connection of the neck and the bottle has no washer rubber to stop the liquid from leaking. i call for repair but excuse for waiting the parts, it seems this is unreasonable.*ak
VISIBILITY/WIPER
02/28/2013127000
 Tl- the contact owns a 2004 honda cr-v. the contact stated that the front passenger's side window could not be closed. in addition, a burning odor was emitted from the window area. the vehicle was taken to the dealer for diagnosis and the contact inquired of a recall under nhtsa campaign number: 12v486000 (electrical system , visibility). the contact was advised that the vin was not included in the recall campaign and that the window switch would need to be replaced. the vehicle was not repaired. the failure and current mileage was 127,000. kmj
02/28/2013127000
 Tl- the contact owns a 2004 honda cr-v. the contact stated that she attempted to roll up the front passenger side window but the window failed to go up. at that time she smelled something burning. the contact was informed of a recall for nhtsa campaign number: 12v486000 (electrical system , visibility). the vehicle was taken to a dealer for diagnosis and the contact was informed the vin was not included in the recall and the switch would need to be replaced. the vehicle had not been repaired. the failure and current mileage was 127,000. dt