Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/01/20113
 2005 honda cr-v. consumer states grinding noise and tire wall deterioration *tgw the consumer stated when the tire wall deteriorated it pulled apart wedging between the axle rod and tire and was beginning to shred the tire. a month later, she noticed the plastic tire wall on the driver's side had also started to disintegrate and was breaking down in a similar fashion. in early july, while driving, the plastic front piece on the grill on the front of the vehicle came loose and starting flapping up and down. *jb
07/21/200612500112/02/2004
 Dt*: the contact stated the front passenger tire exploded while driving 60 mph. the dealership has been informed. the tires were maintained correctly. there were no problems with the steering prior to the incident. there were no noises heard prior to the incident. there were no lights illuminated on the dash to indicate any problems with the tire.
08/10/20056000112/30/2004
 In august 2005 my wife had a blowout in our 6 month old honda crv with 6,000 miles on it. she was traveling at 10 mph in her employers parking lot when the left front tire blew leaving her with a broken neck, concussion and a facial laceration. all parts are available and nothing was done to correct the problem. *nm
08/10/20056975112/31/2004
 With only 6900 miles on our 2005 crv one of the bridgestone dueler h/t 684 front tires blew while my wife was driving at approximately 10 mph in her employers parking lot. the tire pressure had just been checked two days before the blowout. the air bags did not deploy. my wife sustained a broken neck, concussion, head trauma and a facial laceration which required a plastic surgeon. jb
TIRES - SIDEWALL
10/07/200725000107/21/2007
 Driving on freeway and pulled off to eat. when i pulled into tie restaurant the car handled funny so i checked the tires when i got out but they seemed ok. i came out from eating and the rear passenger tire was totally flat. on inspection the sidewall was blown out about 2-3 inches in a jagged pattern. later looking at the tire at home there appeared to be another crack in the tire. i called bridgestone to replace the tire after my bridgestone dealer stated there was a problem with the tire and it was discontinued. they stated there was no problem with the tire. also they stated that this tire was not the tire that came with the honda cr-v originally. they were not even able to find the tire in their system. i find this curious. *jb
05/09/200634152304/01/2005
 Tl* - the bridgestone dueler tire exploded. the contact was driving 72 mph . the weather conditions were dry. the contact has the damaged tire. the 2005 honda crv had approximately 34,000 miles on it. the contact did not strike a road hazard. there were no warning signs or indicator lights. the vehicle started to swerve, and the tire exploded. the contact managed to pull the vehicle over to the side of the road. the original 4 tires o exploded except one which remained on the vehicle. the contact has had the other two tires replaced with the same bridgestone dueler tire. *ak updated 01/30/07. *jb the consumer wrote in to say her last name and address had changed. updated 09/06/07. *jb
07/05/20051050106/05/2005
 Daughter driving 2005 honda cr-v with about 1050 miles at about 70 mph on expressway. right rear tire suddenly lost pressure causing abrupt vehicle deceleration. tire is a bridgestone dueler h/t 684, oem. although she got off road immediately, the outside sidewall of the tire was completely separated around the perimeter, with some areas looking almost like a clean knife cut. tire pressure had been checked that morning. the rim was undamaged, and the inside wall of the tire had no damage. no nails were found in the tire, and both beads were still seated on the rim. lucky it was the rear tire.
TIRES - TREAD/BELT
01/08/200815730107/07/2005
 We purchased a 2005 honda crv in july of 2005, which came with bridgestone dueler h/t 684 215/65r16 98t tires. dealership has inspected the car every yr. since then. at inspection in sept. of 2007, there were 13,180 miles on the 2 year old vehicle with the original tires. no problem indicated by serviceman with tires at that time. over christmas of 2007, 3 mos. later, my daughter and her husband sat in the back seat of the vehicle, and noticed a loud noise from the area of the tires. next day husband took car to dealership to be checked out. instead, dealer set appt. for tues. jan. 8, 2007. in between those 2 times, vehicle had an oil change at jiffy lube. the serviceman at the jif. lube stated front tires were worn and needed immediate replacement--interesting since all other dealership oil changes performed mentioned no tire wear. at the appt. on jan.8, 2008 [valley honda, 4221 william penn highway, monroeville, pa 15146--ph:412-373-3000] a mechanic inspected the tires on vehicle, which now had 15,730 miles on them, the mechanic informed me the steel belts inside of the back tires were broken! he asked about the use of the vehicle for various purposes to which i responded no on all accounts. in addition, if we had hit a hole hard enough to break the steel belts in both of the back tires, one would think the car would be out of alignment, which it is not. no explanation from the dealership as to why the front tires were so badly worn and no explanation as to why the wear on the front tires was never noticed by their servicemen. the dealership stated there is no warranty on those tires but, offered to sell us 4 brand new yamaha tires at $89.41 + $13.50 for installation per tire, plus tax, plus a fee to dispose of the old tires. so far these tires have not failed, but we are scared to death to drive the vehicle on the parkway, turnpike, freeway, or any high speed road for fear of a tire failure that might cause an accident & injury. *tr