Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||||||||||||
| 11V395000 | HONDA (AMERICAN HONDA MOTOR CO.) | from 08/04/2006 to 09/30/2009 | V (Vehicle) | 1512107 | 08/27/2011 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 08/04/2011 | 08/04/2011 | |||||||
| Defect Summary | Honda is recalling certain model year 2005-2010 accord, 2007-2010 cr-v, and 2005-2008 element passenger cars manufactured from july 1, 2004, through september 3, 2010. the outer race of the secondary shaft bearing may be broken during certain driving styles. a broken outer race may cause abnormal noise, the malfunction indicator light to turn on, and allow contact between the transmission idle gear and an electronic sensor housing within the transmission. | |||||||||||||||
| Consequence Summary | This could result in a short circuit causing the engine to stall. additionally, broken pieces of the outer race or ball bearing from the secondary shaft may become lodged in the parking pawl resulting in the vehicle rolling after the driver has placed the gear selector in the park position. engine stall and unexpected vehicle movement increases the risk of a crash or personal injury to persons within the path of a rolling vehicle. | |||||||||||||||
| Corrective Summary | Honda will notify owners and dealers will update the automatic transmission control module software free of charge. the safety recall began on august 27, 2011. owners may contact honda automobile customer service at 1-800-999-1009. | |||||||||||||||
| Notes | Honda's recall campaign number is r89.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| SB-08-089 | 07/15/2011 | 10039364 | Honda: the malfunciton light is on with a stored trouble code. there is a problem with software. *rm | 07/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/01/2012 | 67000 | ||
| Tl-the contact owns a 2007 honda cr-v. the contact stated that she was able to remove the key from the ignition without the transmission being in park. as the contact exited the vehicle, it rolled away. the contact immediately placed the vehicle into park but the vehicle continued to roll and did not stop until it crashed into some barn wood. the vehicle was not inspected by a dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 67,000. the current mileage was approximately 69,000. mah | |||
| 10/01/2012 | 67000 | ||
| Tl-the contact owns a 2007 honda cr-v. the contact stated that she was able to remove her key out of the ignition without being in park. as the contact was exiting the vehicle, it started to roll and she immediately placed the vehicle into park. as she did that, the vehicle continued to roll and did not stop until it crashed into some barn wood. the vehicle was not inspected by a dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 67,000. the current mileage was approximately 69,000. tb | |||
| 07/24/2012 | 104005 | 1 | |
| My car is whining and making noise when i turn the vehicle. *tr | |||
| 07/24/2012 | 104005 | ||
| My car is whining and making noise when i turn the vehicle | |||
| 11/01/2010 | 20000 | ||
| Loud noise from rear end differential when making slow sharp turns. | |||
| 11/07/2011 | 70000 | ||
| Tl* the contact owns a 2007 honda cr-v. the contact stated that the vehicle stalled while decelerating to make a right turn. it took several attempts to restart the vehicle, but after ten minutes it finally restarted. all of the warning lights illuminated after the vehicle was restarted, but the check engine light continued to illuminate constantly. the vehicle was towed to an authorized dealer, who was running a diagnostic test and informed the contact that the vehicle was not included in the recall associated with nhtsa campaign id number 11v395000 ( power train: automatic transmission: control module (tcm, pcm)). the manufacturer was notified and confirmed that the vehicle was not included in the recall. the failure mileage was 70,000. the vin was unavailable. | |||
| 11/07/2011 | 70000 | ||
| Tl-the contact owns a 2007 honda cr-v. the contact stated that the vehicle stalled while decelerating to make a right turn. it took several attempts to restart the vehicle, but after ten minutes it finally restarted. all of the warning lights illuminated after the vehicle was restarted, but the check engine light continued to illuminate constantly. the vehicle was towed to an authorized dealer, who was running a diagnostic test and informed the contact that the vehicle was not included in the recall associated with nhtsa campaign id number 11v395000 ( power train: automatic transmission: control module (tcm, pcm)). the manufacturer was notified and confirmed that the vehicle was not included in the recall. the failure mileage was 70,000. the vin was unavailable. sm. | |||
| 11/07/2011 | 70000 | ||
| Tl-the contact owns a 2007 honda crv. the contact stated while slowing down to make a right hand turn the vehicle stalls. it took several tries to restart the vehicle but after ten minutes it finally restarted. all the warning lights illuminated after the vehicle was restarted but the check engine light stayed on. the vehicle was towed to the dealer who was running a diagnostic test and informed her the vehicle was not included in the recall. the nhtsa campaign id number: 11v395000 component: power train: automatic transmission: control module (tcm, pcm). the dealer has not informed the contact the nature of the recall. the manufacturer was notified who stated the vehicle was not included in the recall. the vin was unknown. the failure mileage was 70,000. mw | |||
| 04/14/2011 | |||
| Tl-the contact owns a 2007 honda cr-v. the contact stated that she attempted to enter the vehicle but the doors would not unlock. the doors eventually unlocked after repeated attempts. the contact also stated that the vehicle would intermittently experience a failure in which it would not shift out of park unless allowed to rest for a long period of time. the vehicle was taken to an independent repair shop and the battery was replaced. the failures continued to occur. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown. the vin was unavailable. kmj | |||
| 09/27/2010 | 28000 | ||
| This is a 2007 honda crv_ex-l. there was no accident involved. this complaint is in regards to the differential problem with the crv. this vehicle has only 28,000 miles on it but is 3 1/2 years old. started have a noise problem when turning at slow speeds. brought into dealer and they told us the differential lubricant needed to be replaced at a cost of $125. dealer would not stand behind the problem even though car had extended warranty, because it was past 36 month. service rep said there was a service advisory posted internally for this problem that said the lubricant needed to be changed every 15,000 to 20,000 miles, even thought the manual say 60,000. no notification was sent to owners of this advisory. had to pay to have it fixed, but do not know if there was internal damage and service rep did not know. | |||
| 09/03/2010 | 45000 | ||
| I have a 2007 crv, 45000 miles on it, and i experienced a moaning or groaning comes from the rear differential when making a sharp or tight turn at low speeds. | |||
| 06/27/2010 | 40000 | ||
| We are a two car ownership family and one of the vehicle is a 2007 honda crv and around 40,000 miles the car began vibrating at speeds between 38 to 43 mph. contacted my honda dealer, lee honda, and they are vehement in stating that there is no issue with crv and the vibration maybe due to differential fluid needing flushing. also dealer stated it may be due to front-end alignment. new tires were installed, front-end alignment done and what was an infrequent occurence is not an everyday occurence. honda dealer is still adamant it maybe differential fluid needing flushing. my personal mechanic has found the bulletin that references the need to flush the differential, possibly twice. why are they simply not upfront with their problem and address the issue. after several unsatisfied conversation with the dealship,i am having my mechanic do the work on 9/1/2010 and leave the honda dealer chatting about it's not a honda issue to himself. what poor customer relationship honda advertises the dealership by not being honest about it's problem. it will be my last honda. i am currently seeking to trade our other vehicle and it will not be honda. when the vehicle was less then 6 months, we reported problems with the differential. the dealer replaced the differential per honda's recommendation. apparently there was a bulletin about the 2007 differential problem and it wasn't until our third visit to dealer that the problem was diagnosed as honda bulletin, not a recall. could these two issues be related? | |||
| 12/20/2008 | 20000 | 1 | 09/14/2007 |
| Tl*the contact owns a 2007 honda cr-v. while driving less than 40 mph, the contact encountered an ice storm and the road conditions became very slippery. he felt the vehicle power surge and pull itself from one direction to the other. there was a shift in power from wheel to wheel. the vehicle had all-wheel drive and the contact could feel it attempting to activate. however, the vehicle was pulled all over the highway. the dealer stated that nothing could be done because the vehicle was an all-wheel drive. the failure and current mileages were 20,000 updated 02/05/09 *bf. updated 02/09/09. *jb | |||
| 09/01/2007 | 1 | ||
| 2007 honda crvs are making a whistling noise during normal acceleration. honda dealers are not fixing the problem!!! could be dangerous. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/27/2010 | 28000 | ||
| This is a 2007 honda crv_ex-l. there was no accident involved. this complaint is in regards to the differential problem with the crv. this vehicle has only 28,000 miles on it but is 3 1/2 years old. started have a noise problem when turning at slow speeds. brought into dealer and they told us the differential lubricant needed to be replaced at a cost of $125. dealer would not stand behind the problem even though car had extended warranty, because it was past 36 month. service rep said there was a service advisory posted internally for this problem that said the lubricant needed to be changed every 15,000 to 20,000 miles, even thought the manual say 60,000. no notification was sent to owners of this advisory. had to pay to have it fixed, but do not know if there was internal damage and service rep did not know. | |||
| 08/12/2007 | 0 | 02/05/2007 | |
| Tl*the contact owns a 2007 honda crv. while driving 55 mph she heard a tapping sound coming from the rear of the vehicle. she also noticed transmission fluid leaking. the vehicle would surge out of control when the brakes were applied. the dealer stated that the vehicle had not been welded properly. the dealer stated that they would need to take the vehicle to the body shop and replace the transmission. the current mileage was 3,158 and no failure mileage. | |||
| 08/13/2007 | 4 | 02/05/2007 | |
| To begin, i recently purchased directly from manly honda, in marin county, ca, earlier this jan/feb of 2007 a brand-new 2007 honda cr-v exl, $28k. a first-time car buyer, i had paid in full using my hard-earned money what i believed to be a reliable, dependable and trouble-free car. alas, i began noticing some irregularities with the car soon thereafter. to name but a few, they are as follows: 1) a tapping sound in the back of my car; 2) a wet spot noted on the floor of my garage under the hood area; 3) intermittent inability to start the car whereby the battery light would come on; and 4) inability to accelerate, but sudden surge thereafter when driving. i brought my vehicle in to be serviced on monday, august 13, 2007. later that afternoon i received a call from sf honda, the service dealer, to advise that: 1) the tapping sound in the back of my car is due to a welding defect. having jacked up the car and removed all the back panels to the vehicle, they had determined that the defective weld or welds were located further within the vehicle and my car would need to be sent to an auto body shop to be further stripped apart to determine the number of defective welds in question. 2) a powder test performed on my engine had determined that it was a transmission leak and the entire transmission would need to be replaced. 3) they had yet to determine why my car would fail to start and the battery light appear; and 4) the sudden surging of my vehicle once i had stepped on the accelerator was due to the defective leak in the transmission. upon hearing this, i was flabbergasted. who would have thought that a brand-new car, a honda which is noted for its reliability, would encounter such problems? and at 3,158 miles? and simultaneously? what does this say about honda's quality assurance and manufacturing standards? *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 09/03/2010 | 45000 | ||
| I have a 2007 crv, 45000 miles on it, and i experienced a moaning or groaning comes from the rear differential when making a sharp or tight turn at low speeds. | |||
| 06/27/2010 | 40000 | ||
| We are a two car ownership family and one of the vehicle is a 2007 honda crv and around 40,000 miles the car began vibrating at speeds between 38 to 43 mph. contacted my honda dealer, lee honda, and they are vehement in stating that there is no issue with crv and the vibration maybe due to differential fluid needing flushing. also dealer stated it may be due to front-end alignment. new tires were installed, front-end alignment done and what was an infrequent occurence is not an everyday occurence. honda dealer is still adamant it maybe differential fluid needing flushing. my personal mechanic has found the bulletin that references the need to flush the differential, possibly twice. why are they simply not upfront with their problem and address the issue. after several unsatisfied conversation with the dealship,i am having my mechanic do the work on 9/1/2010 and leave the honda dealer chatting about it's not a honda issue to himself. what poor customer relationship honda advertises the dealership by not being honest about it's problem. it will be my last honda. i am currently seeking to trade our other vehicle and it will not be honda. when the vehicle was less then 6 months, we reported problems with the differential. the dealer replaced the differential per honda's recommendation. apparently there was a bulletin about the 2007 differential problem and it wasn't until our third visit to dealer that the problem was diagnosed as honda bulletin, not a recall. could these two issues be related? | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 12/06/2008 | 20000 | 1 | |
| 2007 honda crv turned out to be very bad on snow and/or ice covered roads. rear end feels like it wants to kick out to the right. took it to be serviced and was told the rear differential fluid needed to be drained and the clutches burnished. drove better after that, 6 weeks later car making noise like a bearing was going out. was told that my rear tires were cupped due to not having rotated them. car had 20,000 miles on it. since tires were already ruined, i waited to take it in again till 30,000 miles. now the front tires were bald in the center and rear tires still cupped. they drained the rear differential fluid again and again burnished the clutches as well as performed the 30k suggested maintenance. 4k miles later, while driving on bad roads, the rear end once again feels like it wants to slide off the road to the right. feels like it needs a couple hundred pounds of extra weight in the rear. oh, forgot to mention, have had the tires replaced and today had it aligned. i have had 2 other honda's (accords). very pleased, but absolutely can't stand this car. i don't feel safe driving it. *tr | |||