Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
08/13/20091
 In 2007, we purchased a 2007 honda crv to tow, four wheels down. we purchased the blue ox aventa lx, bx7445 tow bar class iv (10,000 lb for a 2 inch receiver) and the base plate bx2246 made for the 2007 honda cr-v, we found that the front fascia of the honda had pulled away and upon further inspection, discovered the blue ox base plate had failed. i mean, totally failed, the metal (not the bolts) had ripped, this happened on both sides, where the base plate is attached (bolted) to the frame. the base plate, was now only being held (and also our vehicle) only by the safety cables. *tr
STRUCTURE - BODY
01/25/2013930001
 The front passenger door lock automatically unlocks while the vehicle is moving and can't be relocked. also, the other door locks click for no reason. *tr
01/25/201393000
 The front passenger door lock automatically unlocks while the vehicle is moving and can't be relocked. also, the other door locks click for no reason.
09/07/2011150000
 Tl - the contact owns a 2007 honda cr-v. the contact stated that all of the doors were locked and she was unable to unlock any of the doors whether using the electronic key fob nor manually. the contact mentioned that she was not able to enter the vehicle at all. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 150,000 and the current mileage was 180,000. kmj
09/07/2011150000
 Tl - the contact owns a 2007 honda crv. the contact stated that all of her doors became lock and she was unable to unlock it with the key or manually. the contact mentioned that she was not able to enter the vehicle at all. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 150,000 and the current mileage was 180,000. pm
03/16/2012135000
 Tl* the contact owns a 2007 honda crv. the contact stated that the driver and rear passenger side door locks were inoperable. the contact was having difficulty getting in and out of the vehicle. the vehicle was taken to the dealer who stated that the actuator needed to be replaced because the door locks were automatic. the contact stated that the doors would lock as soon as they were opened. the manufacturer was notified and offered no assistance. the failure mileage was 135,000.
03/16/2012135000
 Tl-the contact owns a 2007 honda crv. the contact stated that the driver and rear passenger side door locks were inoperable. the contact was having difficulty getting in and out of the vehicle. the vehicle was taken to the dealer who stated that the actuator needed to be replaced because the door locks were automatic. the contact stated that the doors would lock as soon as they were opened. the manufacturer was notified and offered no assistance. the failure mileage was 135,000. kmj
03/16/2012135000
 Tl-the contact owns a 2007 honda crv. the contact stated the driver side and the rear passenger door locks was inoperable. the contact stated he was having difficulty getting in and out of the vehicle. the vehicle was taken to the dealer who stated the actuator needed to be replaced because the door locks were automatic. the door would lock as soon as it was open. the dealer stated there was no recall or warranty for this failure and it would cost $300 each for replacing the actuator. the manufacturer was notified and offered no assistance. the failure mileage was 135,000. mw
05/15/201010000
 When checking washer fluid, i noticed the fluid was not visible, so i added the proper fluid. as nothing happened, i looked under car, & the washer solution was running out on the concrete floor, as i poured it into jug. upon further examination, i found pieces of the tubing that had been chewed on, and in some areas, chewed completely through. one of these areas i was able to access via a plastic door, about 12 inches wide, by about 2 inches in height, located under the hood, in the center of the firewall, just below the windshield wipers. i found pieces of tubing in this area, also. looking further, i found insulation that mice had moved from an unknown area, to make their nest. with some difficulty, i finally received a call from a honda rep, in california. after about 25 minutes of discussion, in a peaceful manner, i was not offered any solution to the mice problem, as i was trying to get honda to help me determine where the point of entry was located at, in the car body, that would allow mice to gain entry. as a former auto mechanic, & a sructure aircraft mechanic, i planned to make the repair myself. (the insulation movement could be affecting the a/c & heating systems, also). later, i found both of the wires to the left clearance light had been chewed completely through, wire & all. i later read on a web site, that the wiring insulation was made out of recycled food material, such as the husks from corn, or pods from mature dried beans!! i. i consider the windshield washer problem a safety hazard, for sure. other mfg of asian cars could be using food grade wiring. if the mice can't be stopped, they could totally destroy these newer type cars, looking for shelter, with a built-in food supply. this should be considered a fire hazard, also, in my opinion, due to causing a short-circuit in the wiring systems.
12/24/200937000
 Vehicle began resetting door locks whenever vehicle accelerated through 7 or 8 mph from stop. after awhile, driver side front and back doors would not lock automatically and intermittently the driver door could not be manually locked (heavy resistance when trying to flip latch). on a less frequent basis, the passenger side rear door would not auto or manually lock. for last several months the door lock solenoids fire like a machine gun whenever the doors are manually or automatically locked. some times they all lock, other times one or more of the doors won't. tolerated for many months as dealer wouldn't fix under warranty even though only 1000 miles and a few days past 12mo/36k coverage and didn't want to pay dealer estimated fix at up to 800 dollars. now starting to pick up grandchildren for after school care and need to fix. seems this problem has enough complaints to warrant recall?
04/14/2011
 Tl-the contact owns a 2007 honda cr-v. the contact stated that she attempted to enter the vehicle but the doors would not unlock. the doors eventually unlocked after repeated attempts. the contact also stated that the vehicle would intermittently experience a failure in which it would not shift out of park unless allowed to rest for a long period of time. the vehicle was taken to an independent repair shop and the battery was replaced. the failures continued to occur. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown. the vin was unavailable. kmj
STRUCTURE - BODY - DOOR
12/19/2012840001
 I was at the cabin finishing up some chores. went to put some tools in the back seat of the honda crv and the door would not open. the same thing happened to the back hatch. the door could not be opened with out great difficulty from the inside and not at all from the outside. the hatch could be opened also only from the inside after crawling over the seats and only after removing the latch panel and manually flipping the latch. after i got home i researched the problem and the internet is full of such problems. i understand that some models of crv 2006 and older had a recall. of course mine is a 2007. problems with the latch and actuator are a significant safety issue as if there was an accident or fire both of these egresses out of the vehicle would not be available either by the occupants or rescue personnel. the cost to get this repaired is significant leaving the potential for the problem not to be fixed immediately. *tr
07/01/20121
 Passenger side door lock does not function properly. the lock slowly unlocks itself. *tr
STRUCTURE - FRAME AND MEMBERS
08/13/2007402/05/2007
 To begin, i recently purchased directly from manly honda, in marin county, ca, earlier this jan/feb of 2007 a brand-new 2007 honda cr-v exl, $28k. a first-time car buyer, i had paid in full using my hard-earned money what i believed to be a reliable, dependable and trouble-free car. alas, i began noticing some irregularities with the car soon thereafter. to name but a few, they are as follows: 1) a tapping sound in the back of my car; 2) a wet spot noted on the floor of my garage under the hood area; 3) intermittent inability to start the car whereby the battery light would come on; and 4) inability to accelerate, but sudden surge thereafter when driving. i brought my vehicle in to be serviced on monday, august 13, 2007. later that afternoon i received a call from sf honda, the service dealer, to advise that: 1) the tapping sound in the back of my car is due to a welding defect. having jacked up the car and removed all the back panels to the vehicle, they had determined that the defective weld or welds were located further within the vehicle and my car would need to be sent to an auto body shop to be further stripped apart to determine the number of defective welds in question. 2) a powder test performed on my engine had determined that it was a transmission leak and the entire transmission would need to be replaced. 3) they had yet to determine why my car would fail to start and the battery light appear; and 4) the sudden surging of my vehicle once i had stepped on the accelerator was due to the defective leak in the transmission. upon hearing this, i was flabbergasted. who would have thought that a brand-new car, a honda which is noted for its reliability, would encounter such problems? and at 3,158 miles? and simultaneously? what does this say about honda's quality assurance and manufacturing standards? *tr