Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||||||||||||
| 11V395000 | HONDA (AMERICAN HONDA MOTOR CO.) | from 08/04/2006 to 09/30/2009 | V (Vehicle) | 1512107 | 08/27/2011 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 08/04/2011 | 08/04/2011 | |||||||
| Defect Summary | Honda is recalling certain model year 2005-2010 accord, 2007-2010 cr-v, and 2005-2008 element passenger cars manufactured from july 1, 2004, through september 3, 2010. the outer race of the secondary shaft bearing may be broken during certain driving styles. a broken outer race may cause abnormal noise, the malfunction indicator light to turn on, and allow contact between the transmission idle gear and an electronic sensor housing within the transmission. | |||||||||||||||
| Consequence Summary | This could result in a short circuit causing the engine to stall. additionally, broken pieces of the outer race or ball bearing from the secondary shaft may become lodged in the parking pawl resulting in the vehicle rolling after the driver has placed the gear selector in the park position. engine stall and unexpected vehicle movement increases the risk of a crash or personal injury to persons within the path of a rolling vehicle. | |||||||||||||||
| Corrective Summary | Honda will notify owners and dealers will update the automatic transmission control module software free of charge. the safety recall began on august 27, 2011. owners may contact honda automobile customer service at 1-800-999-1009. | |||||||||||||||
| Notes | Honda's recall campaign number is r89.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/04/2012 | 5600 | ||
| Tl- the contact owns a 2010 honda cr-v. the contact was driving 15 mph when the vehicle stalled without warning. the vehicle was taken to the dealer where the dealer advised the contact that the vin failed to qualify for repairs under nhtsa campaign id number:11v395000 (power train:automatic transmission:control module -tcm,pcm). the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 5,600 and the current mileage was 5,624. kmj | |||
| 04/04/2012 | 5600 | ||
| Tl- the contact owns a 2010 honda cr-v. the contact was driving 15 mph when the vehicle proceeded to stall with out warning. the vehicle was taken to the dealer. the dealer confirmed vin failed to qualify for recall under nhtsa campaign id number:11v395000 (power train:automatic transmission:control module (tcm,pcm). the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 5,600 and the current mileage was 5,624. rds | |||
| 06/01/2010 | |||
| Acceleration is still sluggish after updates. problem with engine is not fixed as it is probably a poor design. updates made the situation better. it ran best after the updates. first had problems before it was a year old. | |||
| 08/01/2011 | |||
| Transmission constantly hesitates to downshift when more power is required, even if i press accelerator all of way to the floor. many time it places me in dangerous situation, particularly while merging on the highway. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/10/2011 | 1465 | ||
| Tl- the contact owns a 2010 honda cr-v. the contact started the ignition, and shifted into park with the brake pedal engaged, suddenly the vehicle surged forward. the intermittent failure occurred whenever shifting into the park position. the vehicle was taken to an authorized dealer six times for the identical failure. the vehicle was not repaired. the technician stated the failure was common and the vehicle operated normally. the contact stated there was a recall related to the defect under nhtsa campaign id number 11v395000 (power train: automatic transmission: control module (tcm, pcm); however, the vin was not included. the manufacturer was made aware of the problem. the approximate failure mileage was 1,465. rvk | |||
| 02/10/2011 | 1465 | ||
| Tl-the contact owns a 2010 honda crv. the contact started the ignition, and shifted into park with the brake pedal engaged, suddenly the vehicle surged forward. the intermittent failure occurred whenever shifting into the park position. the vehicle was taken to an authorized dealer on six different times for the identical failure. the vehicle was not repaired. the technician informed the failure was common and the vehicle operated normally. the contact stated there was a recall related to the defect under nhtsa campaign id number 11v395000 (power train: automatic transmission: control module (tcm, pcm). the vin was not included in the recall. the manufacturer was made aware of the problem. the approximate failure mileage was 1,465. js | |||
| 08/31/2010 | 8 | ||
| 2010 honda crv bought new. we have a driveline vibration noticed the day we took it home. we have 5 repair orders for the same problem with no resolution. 1 of the repair orders was done by an independent garage who noted the vibration and what he thought needed to be done but no repair was made. we are working with a lemon law attorney but dont feel like we are on the right track. i am a auto technician and not much of what i said was done. honda is now trying to walk away from us. the lawyer siad she filed a claim with honda 2 times and it was denied. i dont understand that since the massachusetts lemon law, m.g.l. ch 90 | |||
| 03/06/2010 | 2000 | ||
| The 2010 cr-v has very sluggish acceleration from low speed and from a dead stop. we have a driveway that slopes down, and we have to floor the gas pedal to go up the drive way and even then it goes at a snail's pace. it is difficult to turn into traffic with out having to floor the gas pedal and even then, it can still be inconsistently sluggish (you never know how fast you start going or if you will start going). we have been in a number of near miss situations before we realized that since we can't judge whether the car will actually respond to the gas pedal, there can't be any cross traffic if we are going to pull out. i have contacted the dealer who acknowledges that there is a problem and that one of their service engineers has the cr-v and found the same thing, however, nothing is being done to mitigate the problem. is is going to take traffic accidents and deaths before honda does something about this issue? | |||
| 09/01/2010 | 1200 | ||
| Extremely sluggish acceleration from low speeds and from a stop. it is awful to try to merge with traffic on entrances of interstates and highways and just crossing streets that require decent acceleration. this is a hazzard to me and those coming on the main roads as well as vehicles following my entrance into traffic. we have connected honda customer service and the dealer. both have acknowledged there is a problem, but as of now have no corrections. we were told that the car is performing as designed. are they waiting until there are deaths associated with the performance of the 2010 crv like toyota did? | |||
| 03/06/2010 | 2000 | ||
| The 2010 cr-v has very sluggish acceleration from low speed and from a dead stop. we have a driveway that slopes down, and we have to floor the gas pedal to go up the drive way and even then it goes at a snail's pace. it is difficult to turn into traffic with out having to floor the gas pedal and even then, it can still be inconsistently sluggish (you never know how fast you start going or if you will start going). we have been in a number of near miss situations before we realized that since we can't judge whether the car will actually respond to the gas pedal, there can't be any cross traffic if we are going to pull out. i have contacted the dealer who acknowledges that there is a problem and that one of their service engineers has the cr-v and found the same thing, however, nothing is being done to mitigate the problem. is is going to take traffic accidents and deaths before honda does something about this issue? | |||
| 09/01/2010 | 1200 | ||
| Extremely sluggish acceleration from low speeds and from a stop. it is awful to try to merge with traffic on entrances of interstates and highways and just crossing streets that require decent acceleration. this is a hazzard to me and those coming on the main roads as well as vehicles following my entrance into traffic. we have connected honda customer service and the dealer. both have acknowledged there is a problem, but as of now have no corrections. we were told that the car is performing as designed. are they waiting until there are deaths associated with the performance of the 2010 crv like toyota did? | |||
| 03/06/2010 | 2000 | ||
| The 2010 cr-v has very sluggish acceleration from low speed and from a dead stop. we have a driveway that slopes down, and we have to floor the gas pedal to go up the drive way and even then it goes at a snail's pace. it is difficult to turn into traffic with out having to floor the gas pedal and even then, it can still be inconsistently sluggish (you never know how fast you start going or if you will start going). we have been in a number of near miss situations before we realized that since we can't judge whether the car will actually respond to the gas pedal, there can't be any cross traffic if we are going to pull out. i have contacted the dealer who acknowledges that there is a problem and that one of their service engineers has the cr-v and found the same thing, however, nothing is being done to mitigate the problem. is is going to take traffic accidents and deaths before honda does something about this issue? | |||
| 09/01/2010 | 1200 | ||
| Extremely sluggish acceleration from low speeds and from a stop. it is awful to try to merge with traffic on entrances of interstates and highways and just crossing streets that require decent acceleration. this is a hazzard to me and those coming on the main roads as well as vehicles following my entrance into traffic. we have connected honda customer service and the dealer. both have acknowledged there is a problem, but as of now have no corrections. we were told that the car is performing as designed. are they waiting until there are deaths associated with the performance of the 2010 crv like toyota did? | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 08/28/2011 | 1 | ||
| 2010 honda crv. consumer states unintended acceleration *tgw the consumer stated as he/she slowed down with his/her foot on the brake to park, the vehicle continued in motion. before the consumer realized what was happening, she/he had already hit a fence, which ripped the bumper from the vehicle. the consumer received a recall notice and believed the recall was the reason he/she experienced the failure. *jb | |||
| POWER TRAIN - DRIVELINE | |||
| 03/31/2011 | 320 | ||
| I bought crv ex 2w in april, 2010. i noticed a driveline vibration either from transmission or engine when i drive on downhill highway and underpowered in 40-50 mph. it seemed that 5th gear refused to downshifted. i reported it in few days, but the dealer told me that nothing was wrong. i continued to have the same problem; i took it to another dealer twice. one time the dealer mechanic noticed that something was not right, but later they told me that nothing was found wrong. i saw service bulletin to upgrade engine software, so i took it to the dealer in march 2011. they said that they did not know of the bulletin. i showed the copy of the bulletin issued on nov 2010. they acknowledged it, and upgraded the software. it improved a little bit of the underpower problem, but did not fix the drive line vibration in driving on downhill highway. a few times, i was afraid that the engine would fall apart from the car. the worst time of it is when i drive it first in the morning though i warm up the engine enough. | |||
| 08/31/2010 | 8 | ||
| 2010 honda crv bought new. we have a driveline vibration noticed the day we took it home. we have 5 repair orders for the same problem with no resolution. 1 of the repair orders was done by an independent garage who noted the vibration and what he thought needed to be done but no repair was made. we are working with a lemon law attorney but dont feel like we are on the right track. i am a auto technician and not much of what i said was done. honda is now trying to walk away from us. the lawyer siad she filed a claim with honda 2 times and it was denied. i dont understand that since the massachusetts lemon law, m.g.l. ch 90 | |||