Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/15/201219000
 Tl- the contact owns a 2011 honda cr-v. the contact stated that while driving approximately 50 mph, the steering wheel began vibrating excessively. the traction also diminished when the contact was driving over a wet surface. the vehicle was taken to an independent mechanic and the dealer for diagnosis. the mechanic stated that the tires had worn unevenly due to a vehicle failure. the dealer was unable to diagnose the failure. the technician suggested replacing the tires. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 19,000. kmj
03/15/20113001
 With 28,000 miles now on our 2011 crv that we bought new all 4 tires were worn out with 13,550 miles on them,and had always had a very slight front end bump. after replacing all 4 tires the bump was so bad we went straight back to the tire dealer and tire pressure and balance was rechecked and was fine the tires are firestone. at 100 miles on the tires we went back and had the tires rechecked and rotated with no improvement in the bump. the honda dealership could only say the original tires were a very soft compound as the new ones are a better tire and does not ride as soft. this dealership has since changed owners and there is no record of them checking the car. he crv exl now has 25000 miles and tires are wearing great but still have the bump. *tr
03/15/2011300
 With 28,000 miles now on our 2011 crv that we bought new all 4 tires were worn out with 13,550 miles on them,and had always had a very slight front end bump.after replacing all 4 tires the bump was so bad we went straight back to the tire dealer and tire pressure and balance was rechecked and was fine the tires are firestone.at 100 miles on the tires we went back and had the tires rechecked and rotated with no improvement in the bump.the honda dealership could only say the original tires were a very soft compound as the new ones are a better tire and does not ride as soft.this dealership has since changed owners and there is no record of them checking the car.the crv exl now has 25000 miles and tires are wearing great but still have the bump.
02/15/20112266
 After making a right turn the car pulls to the right, honda calls this memory steering but in bad weather the front has a loss of traction. vibration starting around 60mph. tires were change, front end aligned but the vibration still remains. feels like a shaft problems. a complaint is file with the bbb.