Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 10/07/2012 | 5000 | 1 | |
| The honda hands free system is very dangerous. you say a voice command, then squint at the dash screen to see what it says. it may take 20 commands and 20 times you have to read the screen to get to the person you want to call. it requires me to take my eyes off the road 20 times. it is much worse than holding the phone. with a clip-on the visor hands free adaptor, all i had to do was say the name, and it would call. i have written honda about this but they haven't responded. there should be some kind of inspection or approval for these hands-free devices. *tr | |||
| 10/07/2012 | 5000 | ||
| The honda hands free system is very dangerious. you say a voice command, then squint at the dash screen to see what it says. it may take 20 commands and 20 times you have to read the screen to get to the person you want to call. it requires me to take my eyes off the road 20 times. it is much worse than holding the phone. with a clip-on the visor hands free adaptor, all i had to do was say the name, and it would call. i have written honda about this but they haven't responded. there should be some kind of inspection or approval for these hands-free devices. | |||
| 09/22/2012 | |||
| Due to recall letter of interior front door latch and front passenger door latch not properly latched, brought the car to honda of serramonte to have it fixed. after retreiving my car, i tested the door latch while driving, the door can still be opened from the inside. | |||
| 02/17/2012 | |||
| 2012 honda cr-v headrest - when sitting with my back completely against the car seat, the top part of the headrest is pitched forward at such an angle that it forces my head forward regardless of the height of placement. in order to correctly align my head with my spine while driving, i have to sit forward. this is not a feasible position. i am 5'10 tall and i already suffer from cervical spine problems without this headrest creating more!!! i did not realize the situation with the headrest until i'd had the vehicle for about a week. i called the honda customer service number 1-800-999-1009 on march 2, 2012 at approximately 12:50 pm e.s.t. to complain. their representative told me she would make a note of my complaint and pass it on to the design team. she stated that nothing could be done at this time to fix it. the only solution i could find was to turn the headrest around and attach a cushion to it in case of an accident. these headrests may have been designed to fit current safety measures, but one side does not fit all!! | |||