Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
12V501000Honda (American Honda Motor Co.)from 08/30/2012 to 08/31/2012V (Vehicle)26411/14/2012MFRHonda (American Honda Motor Co.)10/16/201210/18/2012567
Defect SummaryHonda is recalling certain model year 2012 cr-v, equipped with the lx trim level and manufactured from august 30, 2012, to august 31, 2012. these vehicles fail to comply with the requirements of 49 cfr part 567, certification. the incorrect values for gross vehicle weight rating, gross axle weight rating front and rear, tire size, and rim size were specified on the safety certification label.
Consequence SummaryA misprinted label could lead to improper vehicle loading. improper loading could result in a tire failure, increasing the risk of a crash.
Corrective SummaryHonda will notify owners, and dealers will apply the corrective label free of charge. the safety recall began on november 14, 2012. owners may contact honda at 1-800-999-1009.
NotesHonda's recall campaign number is s62.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
10/07/201250001
 The honda hands free system is very dangerous. you say a voice command, then squint at the dash screen to see what it says. it may take 20 commands and 20 times you have to read the screen to get to the person you want to call. it requires me to take my eyes off the road 20 times. it is much worse than holding the phone. with a clip-on the visor hands free adaptor, all i had to do was say the name, and it would call. i have written honda about this but they haven't responded. there should be some kind of inspection or approval for these hands-free devices. *tr
10/07/20125000
 The honda hands free system is very dangerious. you say a voice command, then squint at the dash screen to see what it says. it may take 20 commands and 20 times you have to read the screen to get to the person you want to call. it requires me to take my eyes off the road 20 times. it is much worse than holding the phone. with a clip-on the visor hands free adaptor, all i had to do was say the name, and it would call. i have written honda about this but they haven't responded. there should be some kind of inspection or approval for these hands-free devices.
09/22/2012
 Due to recall letter of interior front door latch and front passenger door latch not properly latched, brought the car to honda of serramonte to have it fixed. after retreiving my car, i tested the door latch while driving, the door can still be opened from the inside.
02/17/2012
 2012 honda cr-v headrest - when sitting with my back completely against the car seat, the top part of the headrest is pitched forward at such an angle that it forces my head forward regardless of the height of placement. in order to correctly align my head with my spine while driving, i have to sit forward. this is not a feasible position. i am 5'10 tall and i already suffer from cervical spine problems without this headrest creating more!!! i did not realize the situation with the headrest until i'd had the vehicle for about a week. i called the honda customer service number 1-800-999-1009 on march 2, 2012 at approximately 12:50 pm e.s.t. to complain. their representative told me she would make a note of my complaint and pass it on to the design team. she stated that nothing could be done at this time to fix it. the only solution i could find was to turn the headrest around and attach a cushion to it in case of an accident. these headrests may have been designed to fit current safety measures, but one side does not fit all!!