Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
12V338000HONDA (AMERICAN HONDA MOTOR CO.) V (Vehicle)17283708/16/2012MFRHONDA (AMERICAN HONDA MOTOR CO.)07/19/201207/19/2012
Defect SummaryHonda is recalling certain model year 2012 honda cr-v and model year 2013 acura ilx vehicles. if the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. there is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
Consequence SummaryIf the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
Corrective SummaryHonda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. additionally, the interior front door handles in certain honda cr-vs will also be replaced, free of charge. the safety recall is expected to begin on, or about, august 16, 2012. owners may contact honda customer service at 1-800-999-1009.
NotesHonda recall campaign numbers s45/s46/s47.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/22/20121
 Due to recall letter of interior front door latch and front passenger door latch not properly latched, brought the car to honda of serramonte to have it fixed. after retrieving my car, i tested the door latch while driving, the door can still be opened from the inside. *tr
07/03/201243851
 I was driving my 2012 honda crv when the door locks started going crazy then the car alarm started going off then me and my wife tried to get out and the door would not open so i drove the 3 month old crv back to the dealer at sunnyside honda and they were the rudest people on earth i told them what happened and they tried to get me to sing a paper that said i might have to pay cause it might be my fault not were sorry not are you guys ok no just sing i said no ask for the boss he said same thing so i ask for his boss the head boss at the time no sorry no are u ok well he said you had a remote starter put in its an after market its there fault call them i didn't put it in very rude and leaning in turns me so i said honda at the time i bought the crv sad they were out of factory remotes and rec-amended that one it was put on there before i even picked up the car for first time now me and my wife was terrified and all they could do is give us bull not just say wow it a brand new crv sorry it happened well check it out finally after that and a long time latter they agreed to check it out and said after it was check out well we replaced the door actuator but if it happens gain you need to call the remote people no sorry i loved honda but not now i am looking into a law suite. *tr