Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
10/01/201045000
 I believe my 2003 honda crv has a defective ignition switch interlock. the key can be removed when the car is off and the gear is not in park. as a result my crv has rolled down my driveway 3 different times, plowing into the hillside across the street, and recently nearly ran over my wife. on 10/07/10 i took my car to our local honda dealer who said there was no recall for this problem on my car. honda acknowledged and i believe corrected key interlock failure problems on pre-2003 models and should be required to correct post-2003 crv defective ignition switch interlocks.
05/13/2008
 Tl*the contact owns a 2003 honda crv. the contact stated that the locks on each door, excluding the front passenger side door, had failed and they could only be opened from the inside of the vehicle. the vehicle had not been inspected or repaired at the time of the complaint. the failure mileage was unknown. the current mileage was 139,663.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
09/01/20041
 Concerns regarding fires following oil changes in 2003 crv.*mr the passenger seat belt jammed and the drivers door lock failed. *jb
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
07/29/20031445005/28/2003
 On 7/29/03 at about 7:45 am my grandson opened the hood of my new honda crv in order to get a jump start to start his car. i closed the hood, heard a snap, gently tested the hood for closure and moved on. at about 10:00 am i started to burlington and after about 10 miles, while on the interstate doing 60 mph, the hood flew open and banged against the windshield. thanks to scant traffic and about a 2 inch slot below the hood, i was able to pull safely to the side of the road. i was able to force the hood (reshape) enough to get it closed and drive on. at about 11:30 returned to the dealer (shearer honda in rutland vt) where the head mechanic and service manager determined that the hood latches worked correctly. they noted creasing of the coating on the hood support rod at about where it might have been creased had it mistakingly been inserted into the safety latch (the safetey latch has a u shaped area not unlike the support rod rod holder on my previous chevie s-10 pickup). i was told that since it was not a warranty problem i should contact my insurance company and file a claim. however, since it seemed to me to be a safety matter, one where i could easily have been killed, i decided to call honda customer relations. the honda spokesperson said since she dealership had determined the latches were ok and because it was apparently due to misuse on my part there was nothing they could do and i should contact my insurance agent. apparently they have not had complaints re this problem, which doesn't suprise me if others with this problem were also told it was their fault and take it to your insurance company. the reality is that it is a poor, confusing design. simply increasing the size of the support rod at the point where it would compromise the safety latch would prevent inadvertant errors. the owner's manual briefly mentions the support rod, but no mention of this potential problem. i consider this a serious safety problem.