Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRHONDA (AMERICAN HONDA MOTOR CO.)12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
0302504/01/200310001560Front door glass comes out of the run channel. *tt06/06/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/30/2010126720
 Tl-the contact owns a 2003 honda crv. while driving 55 mph the low beams headlights unexpectedly fail. the low beams did not come back on he had to use the high beams headlights to continue driving. the vehicle was taken to a honda dealer who informed him the low beam terminal on the head lights wiring harness was over heated and it damaged the switch. this was not covered under warranty and there was no recalls. he had to pay for the repairs. the manufacturer was notified and did not offered and assistance. the failure mileage 126,720....mw
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
204/01/2003
 When the auto indicator light goes out on the dashboard power windows and sun roof stop operating. driver has to maneuver the ignition switch or restart the vehicle to get the windows and sun roof to operate. dealer replaced the ignition switch, but the problem still exists. *ak
VISIBILITY - SUN ROOF ASSEMBLY
204/01/2003
 When the auto indicator light goes out on the dashboard power windows and sun roof stop operating. driver has to maneuver the ignition switch or restart the vehicle to get the windows and sun roof to operate. dealer replaced the ignition switch, but the problem still exists. *ak
VISIBILITY - WINDSHIELD
06/03/20034000311/29/2002
 Car was purchased on 11-29-02. windshield replaced on 6-3-03. three months later on 9-23-03, windshiled needed to be repaired. around 4-03, another crack appeared. i contacted the honda corporate office where they sent me to the dealership to have the windshiled checked. their claim was that it was a stone that cracked it. obviously something hit the windshield. however i do not believe that a windshield should receive damage that easily. this is the first car i have ever had where the windshield had to be replaced. at the moment, there are two sealed cracks and eventually the windshield will need to be replaced again. each time this occurs, it cost me $100.00 out of pocket. i am afraid that if i keep claiming on my insurance, my rates will go up. i have family and friends that travel the same roads as i do and their cars windshields don't get damaged. *ak
40001
 Windshield developed a crack that started from the bottom right side. consumer stated no objects made contact with the windshield. the cause of the crack was undetermined by dealership. *ak