Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/29/20101
 Vibration in steering system of car after installing 4 new bridgestone dueller 684 tires. tires have been balanced 3 times but vibration continues. checked lateral runout on tires and found it to vary from .055 to .070 while radial runout was found to be ..060 to .065. these reading were from 3 tires manufactured in tokyo plant in week 44 of 2009. a 4th tire manfactured in a mexico plant had very low lateral and radial runouts. tire identification data is as follows: bridgestone dueller ht 684 dot emhbcek4409. (3 each) all tires still in use.
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
12/06/2010
 The service department at joyce honda in denville, nj routinely overinflates their customers's tires by at least 5 lbs in winter. they tell me that they do that so that they're not getting lots of calls from customers when their tpms light goes off. i can't see how that practice benefits anyone but them by saving them from having to explain that, if the light is on, you need to check your tire pressure.