Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRHONDA (AMERICAN HONDA MOTOR CO.)12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - GLASS, SIDE/REAR
EA11004HONDA (AMERICAN HONDA MOTOR CO.)04/11/2011Driver's Master Power Window Switch
 The office of defects investigation (odi) opened this investigation as pe10-047 based on three vehicle owner's questionnaire reports alleging smoke and fire occurred inside the driver's door.the complainants reported that the master power window switch and, in some cases its wiring harness, had sustained heat related damage and required replacement.since opening the investigation, odi has received two additional reports.the reports provided by honda in response to odi's information request appear consistent with odi's vehicle owner's questionnaire reports. based on the information provided by honda in response to the pe10-047 and its ongoing analysis odi is opening this engineering analysis to further study the issue.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
EA11004HONDA (AMERICAN HONDA MOTOR CO.)04/11/2011Driver's Master Power Window Switch
 The office of defects investigation (odi) opened this investigation as pe10-047 based on three vehicle owner's questionnaire reports alleging smoke and fire occurred inside the driver's door.the complainants reported that the master power window switch and, in some cases its wiring harness, had sustained heat related damage and required replacement.since opening the investigation, odi has received two additional reports.the reports provided by honda in response to odi's information request appear consistent with odi's vehicle owner's questionnaire reports. based on the information provided by honda in response to the pe10-047 and its ongoing analysis odi is opening this engineering analysis to further study the issue.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/08/201032000
 2006 honda crv. have replaced drivers side sunvisor 4 times, waiting on number 5. after anywhere from 2 months to 1 year the sunvisor will not stay up in place. creeps back down instantly and cannot see out of windshield even with visor pushed all the way towards windshield. offers no use, and when trying to use it obstructs view and is very dangerous. if visors are required, then this one is a failure. have noted others on the honda crv owners club forum with same problem. have asked that they also file with nhtsa. to be clear, when stored away in normal position it stays in place, when trying to pull it down and push towards windshield when sun is in face, it pushes to windshield then instantly flops back down to position where it obscures the view out the windshield. replacements work fine for short period of time. they have warrantied 3 times, and i have had to buy twice as it was just over 1 year before i took it in. i have and old part that was replaced when i had to purchase out of warranty. the kept the other parts, but have no explanation for fix.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
11/25/2008290001
 Regarding 2006 honda crv. problem - drivers side window auto function not working properly. problem began prior to the vehicle reaching 30,000 miles. window stops going up as if it hit an obstruction. sometimes will not go down at all. dealer wouldn't identify the problem for another 10,000 miles, but it was determined that the window regulator had too much play in it. honda also supposedly issued a bulletin to its dealers regarding problems resulting from water and debris getting into the window mechanisms. *tr