Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/05/2008 | 1 | ||
| An occupant position detection system indicator light was on most time. first time it turned on was aug 2005, then i took my vehicle to a dealer, they turned it off. after that, it's again and again, and again, until the last time that was june 2009, they turn it off again, and a service adviser said may be a sensor or control unit defective. but they did not taken care of it. so, what should i do with this problem? please, give me an advice. thank you so much. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/19/2005 | 40000 | ||
| Tl* the contact owns a 2004 honda element. the contact stated the air bag light was constantly illuminated. the vehicle was taken several times to the dealer who ran a diagnostic test but was unable to repair the failure. the manufacturer was notified who offered no assistance. the failure mileage was 40,000 and the current mileage was 144,000. | |||
| 06/05/2008 | 1 | ||
| An occupant position detection system indicator light was on most time. first time it turned on was aug 2005, then i took my vehicle to a dealer, they turned it off. after that, it's again and again, and again, until the last time that was june 2009, they turn it off again, and a service adviser said may be a sensor or control unit defective. but they did not taken care of it. so, what should i do with this problem? please, give me an advice. thank you so much. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/19/2005 | 40000 | ||
| Tl-the contact owns a 2004 honda element. the contact stated the air bag light was constantly illuminated. the vehicle was taken several times to the dealer who ran a diagnostic test but was unable to repair the failure. the manufacturer was notified who offered no assistance. the failure mileage was 40,000 and the current mileage was 144,000. kmj | |||
| 06/05/2008 | |||
| An occupant position detection system indicator light was on most time. first time it turned on was aug 2005, then i took my vehicle to a dealer, they turned it off. after that, it's again and again, and again, until the last time that was june 2009, they turn it off again, and a service adviser said may be a sensor or control unit defective. but they did not taken care of it. so, what should i do with this problem? please, give me an advice. thank you so much. truly respect yours thompson huynh | |||
| 07/19/2005 | 40000 | ||
| Tl-the contact owns a 2004 honda element. the contact stated the air bag light was constantly illuminated. the vehicle was taken several times to the dealer who ran a diagnostic test but was unable to repair the failure. the manufacturer was notified who offered no assistance. the failure mileage was 40,000 and the current mileage was 144,000. kmj | |||
| 06/05/2008 | |||
| An occupant position detection system indicator light was on most time. first time it turned on was aug 2005, then i took my vehicle to a dealer, they turned it off. after that, it's again and again, and again, until the last time that was june 2009, they turn it off again, and a service adviser said may be a sensor or control unit defective. but they did not taken care of it. so, what should i do with this problem? please, give me an advice. thank you so much. truly respect yours thompson huynh | |||
| 07/19/2005 | 40000 | ||
| Tl-the contact owns a 2004 honda element. the contact stated the air bag light constantly illuminates. the vehicle was taken several times to the dealer who ran a diagnostic test and as the light turns off and he retrieve the vehicle from the dealer the light come back on. the dealer cannot repair the failure. the manufacturer was notified who offered no assistance. the failure mileage was 40,000 and the current mileage was 144,000. mw | |||
| 10/22/2011 | 75000 | ||
| The front passenger side air bag deployed without a collision. driver was making a slow u-turn exit from a parked location and accidentally drove one tire over a curb. the air bag deployed when the tire rolled off the curb. dealer service personnel initially confirmed a no-impact deployment, then changed diagnosis after being contacted by honda america. | |||
| 07/01/2011 | 123000 | ||
| Tl- the contact owns a 2004 honda element. the contact was involved in a crash in which the vehicle was destroyed and the air bags did not deploy. the contact was injured and was knocked unconscious during the crash. a police report was filed. the manufacturer and dealer were both contacted in regards to the failure. the failure and current mileages were 123,000. kmj | |||
| 07/01/2011 | 123000 | ||
| Tl- the contact owns a 2004 honda element. the contact was involved in a crash in which the vehicle was destroyed and the air bags did not deploy. the contact was injured and was knocked unconscious suring the crash. a police report was filed. the manufacturer and dealer were both contacted in regards to the failure. the failure and current mileages were 123,000. kmj | |||
| 06/05/2011 | 75000 | ||
| Tl- the contact owns a 2004 honda element. while driving 10 mph, the air bags spontaeous deployment. the contact sustained injury, but was not hospitalized. the dealer was notified of the failure, but did not assist the contact. the manufacturer was not contacted; the failure was not repaired. the failure and current mileage was 75,000. the vin was unavailable. nw | |||
| 04/13/2011 | 108000 | ||
| While driving less than 10 mph turning into my driveway, my passangers seat, side air bag deployed. there was no impact, pot hole, etc. to cause deployement. honda of america says the warranty has expired and they will not pay to repair. | |||
| 12/01/2010 | 1 | ||
| 2004 honda element. consumer states the air bag warning light illuminated. *kb when the consumer arrived at the dealership to have a recall performed on the ignition, he was informed by the dealer that they would not accept responsibility for passive restraint systems unless it met the implied warranty prerequisites. the consumer stated he had to pay for a problem in the past, that incorrectly reported a problem that did not exist. the consumer is now wondering will he have to pay for the air bag light problem. *jb | |||
| 10/27/2010 | 64000 | ||
| Tl- the contact owns a 2004 honda element. the contact stated the air bag light stays on. when the contact spoke with the dealer, they were told they could not say if it was a problem with the wiring harness or the seat belts. the manufacturer informed the caller that this was not a recall issue. the contact feels this is a safety issue because in the manual it states that if the air bag light is on then they will not deploy. the failure mileage was 64000 and the current mileage was 65000.rl | |||
| 11/26/2009 | 100000 | 1 | |
| Driving 30 mph on 2-way road. driver coming other way cut me off, i swerved, he hit my left front with his right front. my driver airbag didn't deploy although passenger did. i sustained whiplash and chest trauma as a result. honda 2004 element. *tr | |||
| 02/07/2008 | 64000 | 1 | 10/20/2005 |
| Air bags and cruise control stopped working. air bags is a safety issue and brought to dealer. cable reel assembly in steering column was bad. dealer said i had to pay for new assembly and labor. *tr | |||
| 01/01/1901 | 1 | ||
| 2004 honda element passenger airbag deployed while driving 10 mph. *kb the consumer was told that she probably hit a pot hole. *jb | |||
| AIR BAGS - FRONTAL | |||
| 12/27/2010 | 103476 | ||
| Tl-the contact owns a 2004 honda element. while driving 65 mph he swerved to avoid hitting a deer and the left rear tires struts snapped off causing the vehicle to roll over 250 feet. there was extensive damages all around the vehicle and only the side air bags deploy but the frontal air bags did not deploy. the insurance company towed the vehicle and it was total. he was transported to the hospital with neck, arm and right leg injuries. the police was called and a report was available. the manufacturer was contacted and a claim was file. the failure mileage was 103,476....mw | |||
| 05/01/2009 | 80000 | ||
| 2004 honda element: (i have 2 and both have the following exact problems)1. airbags warning lights indicating problems 2. drivers seat is loose and rocks 3. passenger seat causes extreme discomfort to hip and back on long tips (this is occurs with all passengers, young and older) 3. under carriage brushes failure 4. a/c air compressor failure 5. straps in back seats pulled out and seat cannot be reclined 6. engine decelerates without warning. power cutback during passing makes this very dangerous. 7. drivers seatbelt buckle is difficult to secure (only 1 car with this problem) 8. loud clanking noise when cars are being turned. | |||
| 02/16/2009 | 54005 | 1 | |
| My fiance was involved in a traffic accident the evening of 2/16/09. her 2004 honda element was hit by a vehicle traveling in the opposite direction, impacting her vehicle at the front driver's side. the passenger front airbag deployed, but the driver's airbag did not. *tr | |||
| 06/06/2004 | 25000 | 1 | 03/17/2004 |
| During a 45 mph frontal collision front air bags did not deploy. dealership was notified, but did not resolve the problem. *ak *la | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 02/02/2008 | 1 | ||
| On february 2, 2008, my husband and i were driving from milwaukee wi to madison wi which is about 80 miles. there was no snow on the road that morning, roads were clear. all of a sudden we heard what sounded like a gun shot go off. we had no idea what it was and moved out of traffic to the shoulder to pull over. we then noticed that the side airbag that is located in the drivers seat deployed. nothing hit us, we hit nothing. called schlossmans honda city that monday they said they have never heard of this happening. i made an appointment to bring the car . the first thing they said was that i must have hit something. then made another appointment for them to look at it and run some tests on it. again nothing. the sensor triggered the airbag but there is no damage anywhere on my car. this repair is going to cost over $1200 honda refuses to cover this. i have about 30,000 miles on my 2004 element, my warranty is expired. i contacted private auto insurance, i have a $500 deductible . i have contacted honda corporation in california and started a claim because i feel not only should they cover this repair but should check out the other sensors and airbags in my car. what if i get this one fixed and it happens again? we could have gotten into a serious accident or worse. i have researched this on the internet, seems there are several people that have had problems with honda's airbags. they either deploy when they aren't suppose to or don't deploy in serious accidents. i believe this is honda's responsibility to check all airbags in certain models. currently my car is not fixed, i am still working with honda city pete loberg, mgr. who is doing all he can to assist me. i truly believe this is something that requires your assistance to ensure the safety of people in their cars with these airbags. *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/19/2011 | 109000 | ||
| I was driving my 2004 honda element on a gravel road, which i do most days as i live on this road, and the side airbag on the driver's side deployed for no reason, causing me bodily harm with scratching and bruising to my left upper arm. | |||
| 05/27/2011 | 140000 | ||
| I was driving my 2004 honda element to work on the morning of may 27, 2011 when the (drivers side) side curtain air bag deployed. there was no collision or known reason for it to deploy. it startled me badly, nearly causing me to go off the road. at first, i thought it might be a gun shot. i stopped the vehicle, got out and checked for damage, holes. i only noticed the bag hanging from the side of the seat when i went to enter the vehicle again. i had no idea what had happened until i saw that bag. my left upper arm felt as if i had been punched hard. nether my insurance company(safety) nor american honda will cover the damage which was estimated at a bit over $1500. i brought the vehicle to my honda dealer. they could find no codes or other reason for the bag deploy. my insurance company representative stated it couldn't have happened as i reported and inferred i might be trying to defraud the company. all in all, this was a very bad experience. | |||
| 04/13/2011 | 108000 | ||
| Passangers seat, side airbage, deployed while traveling less than 10 mph. i was turning into my driveway and getting ready to park. vehicle was not involved in an accident, did not hit a pot hole, etc. honda states that the vehicle is out of warranty and will not repair. cost of repair estimated at over $2400. | |||
| 06/12/2010 | 70115 | ||
| Drivers side airbag deployed spontaneously while vehicle was parked. the vehicle was never in an accident and incurred no impact whatsoever! honda said srs chip (for airbags) info indicated element was in collision...depite the contrary. our insurance says it was not, and claimed it was defective honda parts. honda technican even told us not to drive too fast over bumpy roads??!! it's a 4x4!! honda refused any responsbility. costs about $1200 to fix. huge safety issue and i will keep pursuing honda for this...they need to address this problem | |||
| 02/21/2009 | 69000 | 1 | |
| Driver's side airbag deployed while driving under normal conditions, no impact, accident or visible sign of damage that would trigger airbag deployment. *tr | |||
| 01/20/2009 | 60000 | 1 | |
| Driver side airbag exploded suddenly for no reason while driving on a freeway. airbag was ripped & deflated in the explosion. *tr | |||
| 06/25/2008 | 80000 | 1 | |
| Unprompted airbag deployment on my 2004 honda element. slammed car door shut when it was parked and off. heard loud pop sound. didn't know what it was. when i restarted the car, the srs light was on. opened front/rear door and saw that the stitching on the driver's seat was all torn and the airbag was semi-exposed. when i took it to the dealer, they said it was my fault. i had done something to cause the srs sensor to be defective. they told me to claim it via insurance. i have since investigated and found many many other people with the same issue-- and having been told the same excuse. seems to me that honda is trying to cover something up. i will be contacting the press if no one responds to this submission asap. *tr | |||
| 02/08/2005 | 1 | ||
| While driving approximately 35 mph driver's side air bag inadvertently deployed. the cause of why this happened is undetermined.*ak | |||