Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD | |||||
| 06-084 | 02/05/2008 | 10024564 | Warranty extension: 2003-04 element windshield. csc was received. *nj | 04/24/2008 | |
| 04012004 | 04/01/2004 | 10009029 | What caused that windshield crack. honda. servicenews. april 2004. *tt | 09/08/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/09/2010 | 22300 | ||
| Tl- the contact owns a 2004 honda element. the contact stated the front passenger window fell and will not go back up. the motor in the window is moving, but the window is not. the dealer stated that this part is not under warranty or recall. the contact is concerned because the vehicle is left open by the window being down. the failure mileage and current mileages was 22300.rl | |||
| 04/12/2010 | 80000 | ||
| I own a 2004 honda element i have replaced the windshield 4 times due to the windshield getting hit by a stone or pebble it cracks so easily. i have owned many vehicles in my 35 years of driving but have never had a vehicle that this happens to so frequently. i reported it to the two different glass replacement companies i used checking to see if the glass was defective. of course they use company oem required glass. | |||
| 06/24/2008 | 52000 | 1 | |
| While on the interstate coming from myrtle beach the windscreen was cracked on the element i purchased about 3 weeks before the trip. i did not see a rock hit , i assumed that is what happened until i started reading the forum on the element owners club about similar situations that has happened to other element owners. the fix was $330 out of pocket to replace the windscreen. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/09/2004 | 30000 | 1 | |
| Heater core is defective. needs to be replaced @ $1100. did not notice trouble until weather turned cold so it probably started well before my 36000/36 months warranty ran out,plus we had a mild winter in md in 2006/07. vehicle had 39,377 when taken into dealer. mostly, i cannot believe the heater core would wear out so soon. it was most likely defective from the factory. i always noticed very little heat from the floor vents when vehicle was purchased but thought it was just a design issue, not a mechanical issue. the service manager @ another dealer was shocked it need replacement so soon. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 03/12/2008 | 50000 | 1 | |
| Windshield has cracked 3 times while driving down to road. insurance has replaced the windshield. *tr | |||
| 04/27/2008 | 47000 | 1 | |
| I own a 2004 honda element. a little over a month ago my windshield cracked. the crack started under my wiper blade and spread up very quickly. i had the windshield replaced, not knowing that this was a known common problem on 03-04 honda elements. last night i went out to my car and noticed another crack in my windshield, with the crack occurring while the car was not in motion. this is the second time in two months i have to replace the windshield, though this time i will do it through a honda dealer as a class action lawsuit has caused them to cover all windshields up to 60,000 miles on the car. which leads me to the cause for my complaint. honda is covering a known design flaw up to 60,000 miles, but not after. my car is currently at 48k miles, leaving me with 12k miles of coverage. once i reach 60k miles i will have to pay for the costs out of pocket, and with the replacement being $250-300 each time, that is not something i can afford. now i must trade in my car, a car known to have a faulty design by honda, for far less than a 05 model would be worth with similar mileage. honda put a band aid on a gaping financial wound for a consumer. their shady business practice will cause me further financial loss, hence the reason for this complaint. *tr | |||
| 03/28/2008 | 5 | 01/02/2005 | |
| Multiple windshield replacements. *tr | |||
| 07/10/2005 | 37000 | 1 | 01/10/2005 |
| Walked out to vehicle in the afternoon, noticed windshield was cracked. crack grew over the next few hours to about 9. started in lower part of windshield (near vin marker)went vertical for about 3 then ran horizontal for 6. *tr | |||
| 01/01/2006 | 30000 | 3 | 05/22/2004 |
| Cracked windshield on the passenger side, broken driver's side visor and a horn that has one broken pitch, leaving the pitch very low, almost not noticeable. it has been that way for a year, but did not find this site until now. too expensive to repair. *jb | |||
| 10/20/2004 | 4 | ||
| My windshield has cracked about 4 times-we have given up-brought it to 2 honda dealers-acted as if they knew nothing about the problems. *tr | |||
| 05/02/2007 | 1 | ||
| Went into shopping mall , came out and found windshield cracked in lower left corner on driver's side. i had received a recall letter from honda concerning windshield cracking resulting from little or no impact. a few months earlier i took it to dealer. they said it was from an unknown impact, and was my responsibility. i showed them the letter and asked them to definelittle or no impact which was in the letter - they declined and said they wouldn't fix it. *ak | |||
| 05/12/2007 | 11790 | 1 | 06/29/2004 |
| 2004 honda element windshield cracking in front of driver. *ak | |||
| 02/28/2007 | 1 | 01/10/2004 | |
| Windshield cracked while in the garage overnight! *nm | |||
| 09/28/2006 | 23000 | 1 | 08/14/2004 |
| My front windshield chipped for no apparent reason. the honda dealer acknowledged that 2003 and 2004 honda elements are prone to this problem but claimed he has no authority to make the repair. i have now found this to be a widespread problem. honda even sent a service bulletin to its dealers (03-028 dated may 6, 2003) detailing how to correct the uneven windshield flange surface causing the windshields to crack. the uneven windshield flange surface and upright angle of the windshield cause stresses in the windshield that make it unnecessarily likely to chip or crack. this design flaw is honda's responsibility and should have been corrected. *nm | |||
| 02/10/2006 | 50000 | 4 | 09/17/2004 |
| Stress crack(s) in windshield . honda replaced one, refused to do more. now on 4th windshield. second element has picked up 4 cracks in 6 months. *jb | |||
| 06/20/2006 | 39500 | 1 | 09/15/2004 |
| My windshield has started to crack, very similar to problems that have been reported on this website about earlier model year honda elements. the crack started at the bottom of the front of the driver's side dash about 12 inches from the left side of the left edge. there are no, repeat no chips or dings that may have contributed to this event. it is very clear that honda is having similar problems on the additional model year elements. those problems were reported that the welded seams along where the windshield rests on the frame had high spots that were causing the stress cracks. currently, the crack is about 12 inches long, but grows a little more every week. sure, i could have my insurance company replace it, and i pay the deductible, but this is a documented problem that honda has been having and i expect honda to fix it, especially since according to the state on maryland, cracked windshields are a safety concern, so i expect this agency to forward this complaint to honda. *jb | |||
| 05/01/2006 | 1 | ||
| 2004 honda element windshield cracked while sitting in parking lot behind my home. vehicle was not being driven at the time the crack occurred. crack begins at top of the windshield on the driver's side and curves toward the outside of the car. *jb | |||
| 01/10/2005 | 3 | 04/28/2004 | |
| 2004 honda element. cracked windshield x3 fixes.....cracked again by no fault of rocks. *jb | |||
| 03/11/2006 | 10000 | 2 | 10/30/2004 |
| 2004 honda element : 2nd windshield replacement in 6 months . the cracks always start in the black area from below the windshield wiper blades. *jb honda denies any known problem with the design of the windshield frame . honda replaced first winshield approx. 6 months ago . the 2nd replacement honda refused to cover/warranty. i have a signed statement from the window technichian that came out and replaced my 2nd windshield stating; the crack in my winshield was caused by stress and that the bottom corners of the pinchweld on both sides are broke away from the welds and are loose . my insurance policy covered the 2nd replacement however, i feel honda should have. after researching my vehicle today on line, i have learned that there is a pending class action lawsuit against american honda and an alarming number sites with honda element owners or leasers sharing my same concerns . i want honda in writting, assure me that this defect in design or, the way they will attempt to fix it will not cause injury to me or my passengers or loss of life to myself or my passengers in the event of a vehicle accident . i would also like them to waranty the windshield for the life of the vehicle . | |||
| 02/16/2006 | 26850 | 1 | |
| A stress crack appeared in the windshield of my 2004 honda element. crack began from below the plastic molding and below the left windshield wiper. there was no impact point from a rock or other object. dealer attempted to blame it on a small chip in the area of the crack--chip was 1/2 mm in diameter and 1/4 of a mm in depth. i have numerous small chips like this and none have caused a crack. the dealer at first claimed the crack was caused by the small chip. after i pointed out other chips and also talked about the 2003 service bulletin and current lawsuit, the manager called the honda rep. the honda rep said they would replace it as a one time good will gesture--thus, relieving themselves of any liability. *jb | |||
| 07/04/2005 | 1 | ||
| Honda needs to admit fault on their windshields and recall their elements. my windshield cracked and dealer will not make good on their defects. *jb | |||
| 02/07/2006 | 1 | 05/18/2004 | |
| Bought a new 2004 honda element in may 2004 and have had to replace windshield due to crack once plus repaired two stone chips. paid for the replacement windshield out of own pocket as dealer would not replace after examining with pen. once again received another cracked windshield yesterday after being hit by a rock on the highway on the way home. *jb | |||
| 01/01/2006 | 4 | ||
| I have a 2004 honda element, i had to replace the windshield within the first 6 months of ownership...fortunately the dealer considered it a stress crack & replaced the windshield at no cost to me. within a few months, i noticed another crack, i have chosen not to repair it as it was in a non-critical area. it has now been about 1 year & there are now 3 cracks in the new windshield...clearly this is a design flaw. i have owned several other vehicles & have never had to replace windshields like this?. *jb | |||
| 11/05/2004 | 3000 | 6 | 08/05/2004 |
| Honda element windshield cracked spontaneously within a few months of purchase from the bottom edge of the windshield up. came out one morning and there was the crack. no rock impact as the dealer alleged! they jammed a sharp pen into the crack, and said, look, this was caused by a rock, & refused to repair it. criminal, if you ask me! many other element owners have reported this same problem to me. also, the windshield was prone to attracting rock & pebble off the roads, a separate issue from that common cracking problem. it's a dangerous flaw that honda needs to address and repair. a recall is in order!*ak | |||
| 12/31/2005 | 12200 | 1 | 04/04/2004 |
| I was driving south on highway 395 in califronia coming back from mammoth mountain in my 04 honda element when i heard a loud crack from my windshield and discovered an l shape crack from the passenger side, there was not a car in front of me. after i got home the crack grew 4 inches upward. went to two different dealers both told me it is cause by a rock hit. i called honda customer service, they will not repair it under warranty since it was cause by a rock, i did a search on google, this seem to be a common problem for honda element. i finally have the windshield replace, old windshield was destroyed by the repair shop. *jb | |||
| 12/10/2005 | 7 | 03/06/2004 | |
| I own a 2004 honda element ex. in approximately december 2004, the windshield suffered three linear cracks within a two week period of time. i did not observe or hear any road debris struck the windshield or cause these cracks. one crack emanated from the lower corner on the passenger side, one from approximately mid-point on a-pillar on the passenger side, and one from the lower driver's side corner. a service manager reviewed the cracks and determined that two of the cracks were caused by road debris because of a minute pit in each of the two cracks. he did not observe a pit in the third crack and replaced the windshield under warranty. in approximately december 2005 the windshield suffered four cracks within a three week period of time. the cracks occurred at separate times and at different locations. three of the four cracks were starburst cracks and have not spread. one of the starburst cracks occurred on the driver's side and i observed what appeared to be small stone cause the crack. i heard the subsequent two starburst cracks occur on the passenger side. the fourth crack is a linear crack emanating from the upper corner on the driver's side. it increases in size by approximately 1/4 inch overnight, as it is longer each morning when i get in the car. the crack has traveled into the driver's line of vision. there is a honda tsb for 2003 honda elements noting possible stress fractures in the windshield due to manufacturing defect. i am not aware of a similar notice for 2004 model year, nor am i aware of any recall notice for any model year. i am concerned that there a defect in the mounting surface of the windshield that may result in such stress fractures. i am also concerned that quality of glass used for the windshield not sufficient for road use. the inherent risk caused by this apparent defect warrants investigation and/or remedy. *jb | |||
| 12/24/2005 | 21100 | 1 | 10/01/2004 |
| Cracked windshield on lower passenger side of vehicle. not caused by flying debris. according to other honda element owners online, this is a common occurrence and is happening in the same general location on windshield. a stress fracture seems to be the common conclusion as to the cause. *jb | |||
| 12/01/2005 | 28000 | 2 | 04/17/2004 |
| Honda element defective windshield has stress cracks at both ends. honda has refused to admit there is a problem with the windshield design or installation. both cracks happened while vehicle was parked in a garage, there is no road damage from rocks or other impacts related to the cracks. the vehicle is now unsafe to drive until the windshield is replaced. *nm | |||
| 11/28/2005 | 1 | ||
| Windshield developed a crack starting from below the right wiper blade and goes up 4 inches and then toward the right pillar 12 inches no visible hit mark crack just appeared. *jb | |||
| 01/15/2005 | 5000 | 1 | 11/01/2004 |
| Dt: the contact stated the front windshield has cracked on the lower quarter of the passenger's side. the dealership stated something hit the windshield, and will not assist in the repair. the contact stated there was no evidence anything hit the windshield. the vehicle has not been repaired at this time. *ak updated 12/27/05. *jb | |||
| 09/29/2005 | 13000 | 1 | 04/01/2004 |
| Pulled out of a parking lot onto a major street. when pulling out it is across a very uneven spot in the road putting the vehicle in a bind. at this time the windshield popped and cracked in the lower right hand corner. *jb windshield is now broken and needs to be replaced. unsafe for highway usage. dealership flatly said it was not their problem and sent me on my way. | |||
| 07/16/2005 | 1 | 07/14/2004 | |
| Windshield cracked started from below passenger side wiper and spreading toward middle and upward. just as everyone else. *ca *jb | |||
| 07/23/2005 | 22111 | 1 | 05/24/2004 |
| I was waiting to cross over the bay bridge and a crack surfaced out of nowhere from the lower driver side of the windshield. it was extremely hot that day, temperature in excess of 90f. | |||
| 07/07/2005 | 2 | 07/15/2004 | |
| I have had two window glass issues with my honda element. (1) in dec04 while driving 30 miles to work, 5 windsheld cracks appeared. all started at edges of glass and moved inward. they were located at the bottom and side edges. (2) in july05 i left work to discover that my right rear window had exploded. police officer reported that this was not a criminal act, but more likely an error with glass installation. i reported the later incident to honda and they refuse to repair/replace under my warrenty. and will not take any responablity for this faulty glass. | |||
| 04/30/2005 | 20000 | 3 | 04/29/2004 |
| I've had 3 cracked windshields in my honda element now. the first was at approximatly 11,000 miles, the second was at approximatly 17,000 miles, and now the third cracked windshield was at approximatly 20,000 miles. the first two were fixed under some sort of one time gaurantee. the 3rd crack, i'm debating whether to sell the car or just drive with the cracked windshield until i can no longer see out of it. why fix it if it is just going to keep on cracking!?! eventually honda will refuse to fix it for free! | |||
| 05/25/2005 | 1 | 09/01/2004 | |
| Dt: consumer states there are two cracks that have formed on the windshield of his vehicle. the cracks started out approximately 1-1 1/2 inches, now they are approximately 8 inches. the two cracks seem to be going in the direction where they will meet. *tt | |||
| 05/15/2005 | 16000 | 1 | 08/08/2004 |
| Windshield cracked due to stress at the bottom edge on 2004 honda element. dealership and honda usa do not acknowledge the problem and refuse to repair it. crack does not originate from a rock impact but honda usa policy is to rule all cracks as resulting from rock impact. | |||
| 04/23/2005 | 9500 | 1 | 12/15/2004 |
| About a month ago, i noticed a crack in the windshield of my honda element. the crack in the windshield is about 4 weeks old; it had started overnight - it wasn't there when i parked it, but was there the next morning. i thought that i would just have to deal with a small crack, but decided to do some research on problems with the honda element and found several incidences of a crack in the window starting in the same place. i even found a honda service bulletin (tsb 03-028) that addressed this exact problem. i purchased my 04 honda element in mid-december of 2004, and at the time of the crack the car had less than 10,000 miles. i have read that if there was an impact point that caused the crack, that impact points always have a star crack pattern around them. mine has no crack pattern except the larger crack that moved upward and then towards the middle of my windshield - no star shape. i have also read about the surface of the windshield being uneven and that a high spot applies uneven pressure to the glass causing a stress crack. further, that a stress crack is identified by a horizontal cracks originating in the lower corners of the and radiating toward the middle of the windshield. this is exactly my problem. i repeat, the pit was smaller than the size of a grain of salt and located directly under the wiper blade. i was told that it was under warranty, and was turned away when i tried to have my window repaired. this situation is not unique to my honda element. there are many other element owners that have encountered the same problem with the windshield cracking under the windshield wiper on the passenger side of the car. honda has systematically ?found? that these cracks were caused by rocks, although admitting in a service bulletin to its dealers that this is a symptom of honda elements, and that it is probably caused by the windshield flange surface being uneven. *jb | |||
| 04/16/2005 | 16000 | 1 | |
| While parked in a secured parking lot windshield cracked overnight. the crack was in the lower right hand corner. owner contacted the dealer, and was advised to buy another. owner later contacted the manufacturer, and was informed that the manufacturer refused to fix the cracked windshield which is under warranty. manufacturer believed that road debris was the cause of the crack. this was not the case.*ak | |||
| 01/01/1901 | 1 | ||
| Consumer concerned about windshield problem on honda element 2004. *bf based on complaints by other element owners the consumer is concerned that the windshield may shatter inward while driving. a service bulletin has been issued for this problem (sb 03-028). *nm | |||
| 01/20/2005 | 11000 | 1 | |
| Consumer's vehicle was having the same problem as stated in technical servic ebulletin 100929. a long crack in the middle of the front windshield appeared. dealership was notified, but did not resolve the problem.*ak | |||
| 02/09/2005 | 20000 | 1 | 10/15/2004 |
| Windshield cracked after no apparent impact. it was a cold morning/afternoon. car was garaged at home and at work. the crack was noticed upon returning to the vehicle after work. crack started 12-14 inches from lower edge of passenger side. extended from beneath window seal vertically for 5-6 inches and turned abruptly toward passenger side edge for 6-8 inches. dealer identified it as a stress related crack with no apparent impact point. replaced under warranty. *jb | |||
| 03/10/2005 | 1 | ||
| A crack started on the lower passenger side of the windshield just like other elements.*ak | |||
| 09/05/2004 | 16000 | 1 | 01/03/2004 |
| 2004 honda element - driving on the highway (no gravel) in light-sunday traffic and heard a pop. next day, noticed a crack emerging from the bottom, passenger side of the windshield that arced about a foot across the windshield within two days. joe marina honda said it was an impact issue and refused to repair.*ak | |||
| 03/05/2005 | 8000 | 3 | 10/13/2004 |
| 2004 honda element, after about 2 months of ownership a crack in window started from lower right corner. dealer claimed a small pebble must have struck it and refused to replace it. had insurance replace it.*ak next day a second pebble strikes windshield and a star crack forms non my new winshield. two weeks later and i hear a noise and another crack starts at the top of the windshield and grows about 12 inches in an hour. how many windshields will i need in a year? | |||
| 02/15/2005 | 22500 | 1 | 02/28/2004 |
| I own a 2004 honda element. as with thousands of others, i have a stress crack in the windshield with no discernible cause. honda refuses to fix the problem. the vehicle was not in accident nor is there a road stone incident. the crack goes from just under the left side windshield wiper, up and to the left to the side of the windshield. it has a vertical component of approx. 6 inches and then a horizontal component of 3 inches. the crack cannot be felt on the inside or outside of the windshield. *jb | |||
| 02/23/2005 | 5000 | 1 | 11/08/2004 |
| I am an owner of a 2004 honda element. like many other element owners, i've just had my first cracked windshield, 3 months after purchase. i've also had my first experience trying to get honda to admit that there is a problem with the windshield in this vehicle. there is no impact mark, but a crack running from under the rubber seal , up and across the windshield on the drivers side. the service manager was very sure that an impact must have caused this, even though he could not find a specific mark using the imfamous pen test. i've read numerous other complaints on this site and others about this issue. when is the nhtsa going to force honda to admit they have a design problem?!? *nm | |||
| 02/24/2005 | 4800 | 1 | |
| I have a 2004 honda element. it has less than 5000 miles on it. the windshield is cracked but nothing ever hit the windshield. the crack starts under the passenger side wiper goes up about 6-8 inches and then spreads toward the driver's side about 12 inches. this is a defect and honda should step up and take care of it. this is a safety hazard as this crack was not there last night when i parked my car, but was there this morning when i got back in my car. *nm | |||
| 12/14/2004 | 2 | ||
| Cracked windshield. same complaint as everyone else. the vehicle was stationary in the garage and the windshield cracked from the seam half way up on the passenger side. the dealer insisted this was not a flaw of the vehicle and was due to a rock hitting the seam though there is absolutely no evidence of this. in the meantime, the left side has done the exact same thing. the windshield is on back order for over a month. after seeing all of the listings here i can see why there aren't any left. this is clearly a significant issue for many owners. spoke to honda customer service again today and they still deny this is a design flaw and claimed they've not heard of this being a common problem. very disappointing. this is my 4th honda and as a result of all the problems with this vehicle (this is minor in comparison) i won't be buying another honda again and will be getting rid of this one. *nm | |||
| 02/21/2005 | 1 | ||
| The windshield is experiencing major cracks without any cause, which can at anytime break. manufacturer has been contacted by consumer. *nm | |||
| 02/16/2005 | 7495 | 1 | 09/04/2003 |
| I own a 2004 honda element. it was subject a cracked windshield due to the fact that honda has a design flaw with its windshield installation. there are stress points which cause cracks in the bottom corners of the glass. this seems to be a common occurrence for the element as honda has released a service report for its dealers, but has not issued a recall.*ak | |||
| 02/15/2005 | 2 | 08/14/2004 | |
| 2nd occurrence of windshield crack. 1st event on 12-05-04. occurred while vehicle parked-vertical crack from under trim below driver side wiper; tee'd at 6 and went side to side horizontally. dealer refused to even look at crack. windshield replaced on 12-10-04. 2nd occurrence on 02-15-05 while vehicle parked in garage. vertical crack from under trim below driver side wiper for 3 then tee'd and went from side to side horizontally. contacted dealer by phone - again total lack of interest. both events showed pinhead sized pit just below wiper. jb | |||
| 02/15/2005 | 2 | ||
| The windshield cracked twice, driver drove to the dealer on the last incident, and mechanic determined that the cause of the problem could not be determined at this time. *ak | |||
| 02/03/2005 | 15500 | 1 | 02/15/2004 |
| 2004 honda element. we have owned the car less than 1 year and already there are 2 impact cracks and one in-explicable crack which comes from the lower passenger side of the windshield and curves up about 12 inches. dealership states that there is an impact on the crack running from lower passenger side (said that ran a razor over crack which tells them there is an impact). am writing a letter to honda and copying nhtsa.*ak | |||
| 11/01/2004 | 1 | ||
| Honda element 2004 windshield cracked. checked out hondaelementscrack.com to find others with same problem. claimed was fixed on the 2004, but 3 other cars in the service bay with similar cracks while awaiting mine to be serviced. all 2004 elements. they claimed indication of impact, but happened while garaged. appeared perfectly consistent with stress fracture tsb from 2003. they agreed to pay for 1/2 and i was quoted 250 at the dealer for replacement. when they realized honda agreed to pay 1/2, they insisted now we must use the honda windshield to raise the price to 500 to drop it back to the original 250. what a joke. although they insisted they must use honda windshields for safety reasons, they couldn't explain why not a single honda dealership in the country will deliver the labor. its subbed out to god only knows who and i'm sure liability for future failures or injury during an accident is passed along as well. they did indicate if they changed tsb to include 2004, i would get my money back, but i presume i'd also have to pay 250 somehow else to get the 250 back and still have a fractured windshield. *jb | |||
| 01/18/2005 | 1 | 10/30/2004 | |
| 2004 honda element with cracked windshield........nothing hit the windshield, just started to crack. *jb | |||
| 11/04/2004 | 12000 | 3 | 07/02/2004 |
| On two separate occasions the front windshield cracked for no known reason. the dealer replaced it on the first occasion. now it has crack again. the dealer has been notified. *jb | |||
| 05/12/2004 | 1 | 02/23/2004 | |
| The windshield cracked under the driver side wiper while driving on freeway. i heard no impact. the dealer said rock hit it. *jb | |||
| 10/03/2004 | 3 | 05/08/2004 | |
| While driving 10 mph consumer noticed that the windshield was cracked. this caused poor visibility. vehicle was taken to the dealer for inspection, and mechanic replaced the windshield twice. however, the problem recurred. *ak the consumer stated that both cracks where in her line of vision. *tc | |||
| 11/15/2004 | 350 | 2 | 09/24/2004 |
| I never heard anything actually hit my windshield. i did hear the crack, which begins at the bottom of the passenger side under the wiper. the crack moves upwards about 4 inches and over towards the driver side another 5-6 inches. i have opened a case with american honda customer service trying to have it replaced under warranty since i understand this is a recurring problem with elements.*ak | |||
| 12/03/2004 | 6058 | 1 | 08/10/2004 |
| Windshield cracked below driver's side wiper with no impact noted.*ak | |||
| 11/30/2004 | 4924 | 1 | 08/27/2004 |
| Honda element windshield failure-crack. *ak | |||
| 11/24/2004 | 400 | 1 | 08/21/2004 |
| Defective windshield in honda element. i had the honda element less than two weeks and developed my first chip in the windshield. i have now had it for 3 months and have already received another crack in the windshield. i am not the only honda element owner with this problem. i have owned my other cars for 8 and 11 years and have never had a problem like this with them. i really do believe this is a safety issue that honda needs to address. *ak | |||
| 11/19/2004 | 6005 | 3 | |
| Bought 2004 honda element ex in feb 2004. since then have had 2 stone chips and now have a crack along the lower passenger side edge of the windshield. the car only has 6,000 miles on it. i've had cars that have lasted 100,000 miles with less damage.*ak | |||
| 10/27/2004 | 11153 | 1 | 05/06/2004 |
| The other day i was leaving from work, and upon entering my honda element i noticed a 4-6 crack on the passengers side of the windshield, stretching from just below the wiper blade to approximately 4 up the pillar. upon noticing this i immediately took my car to the dealership where i had purchased the element. the service manager came out and did the pen test and the pen test found a small pit along the crack. the service manager explained to me that this pit was caused from possibly a rock that hit the windshield just on the edge of the weather striping. with this answer seeming a little strange to me i decided to investigate further. in searching the internet i found a large number of people complaining about the same problem. even my coworker had the same problem but he didn't think twice about the honda element, trusting that the service manager was correct he turned it into his insurance. i also came across a class action suit that was filed august. 04, 2004 against honda sitting the same problems. on top of this finding i also noticed that may 6th, 2003 (only several months after the element was on the market for the public) honda issued a service bulletin sitting the same problem in only a select few of the elements. i feel that honda should be backing there product whether it be a design flaw, weak glass, or a rock that damaged my windshield due to un unseen amount of stress. *ak | |||
| 09/10/2004 | 2500 | 07/21/2004 | |
| First day of our vacation, we made our first stop for gas. i went in to bathroom while my husband filed tank. when we got back in car, we noticed 5 crack coming up from under trim strip,left of center near wiper attachment. nothing had impacted windshield during 2hr drive from home to this point. the car was parked under a canapy & my husband or i were with car the entire time it was at the station. during the rest of our 5,000 mile trip, the crack spread slowly. we took it to the dealer we purchased it from. they say it was caused by impact of rock or bug. we searched internet & found a service bulletin from honda sent out in 2003 for on how to fix windshields in 03 models as they were having problems w/stress cracks in same place ours cracked. we informed our dealer of this-still no word on repair/repacement of ours. | |||
| 10/19/2004 | 10265 | 0 | |
| Cracked windshield | |||
| 10/10/2004 | 04/15/2004 | ||
| Cracked windshield. no apparent impact occured. | |||
| 10/12/2004 | 4000 | 4 | 01/18/2004 |
| Driving on the road and again my windshield cracked. this will be my fourth windshield in 12k miles. obvious a design flaw since i have been driving for over 30 years and during that time only one windshield needed to be replace. honda states that the windshield is upright and cannot deflect road hazzard like a car can i gues i need to replace a windshield every 3k miles or not drive it on the highways. this is a dangerous situation and honda needs to take respsibilty for thier design flaw.*ak | |||
| 09/17/2004 | 1 | ||
| Windshield damage. honda case number #n012004092702375 (complain filed 9/12/04). driving on the highway when my windshield got a ding bottom left then immediately the glass cracked about 12 inches. honda 2004 element with less than 3,700 miles. *ak | |||
| 09/09/2004 | 8200 | 1 | 03/01/2004 |
| I was driving on the parkway with no one in front of me, heard a pop and a 5 crack appeared on my windshield(drivers side). the crack has grown an additional 3-4 inches in the past week. there is no evidence of road or rock debris having hit it. *jb the dealership refused warranty coverage although a service bulletin was issued for this problem. *nm *tc | |||
| 08/25/2004 | 1 | ||
| Crack in windshield begins under driver's side windshield wiper grows upward and the flares off in direction of passenger wiper. no impact, crack appears while car is parked. car 3 weeks old with 1100 miles. after much discussion with service department, windshield replaced but said it would be a one time only replacemment basis as a good will gesture. | |||
| 09/04/2004 | 6200 | 1 | 04/15/2004 |
| The windshield on my element cracked as i was driving down the street. as there were few cars on the road and none in front of me for perhaps a 1/4 mile, i am confident that there was no road debris or anything else which hit the windshield. over the course of the next 30 minutes i watched as the crack expanded an additional 3 inches, totalling about 7 inches. this is troubling since there are reports of this being a problem with honda elements and honda denies that there is a problem.*ak | |||
| 02/07/2004 | 1 | ||
| Service manager discredited consumer's claim that technical service bulletin or warranty to correct crack on the windshield. (nar) *la *cb | |||
| 02/21/2004 | 9000 | 1 | 10/12/2003 |
| Very small stone hit the windshield of my 2003 honda element, and the windshield cracked.*ak | |||
| 07/27/2004 | 10000 | 1 | 02/01/2004 |
| Today, i found an 8 inch crack on my windshield of my 2004 honda element. i don't recall anything hitting my windshield recently and there is no star or chipping on the windshield, indicating an impact. i have another car that had windshield damage, but that was due to a bolt that came flying at the car. the crack seems to start on the edge (under the rubber seal) about 6 inches above the bottom and extends up in a j shape. i believe this is due to the defective windshield problem i have read about. *ak | |||
| 06/08/2004 | 200 | 1 | 05/31/2004 |
| Recurring cracks and chips in windshield of honda element... had windshield replaced after 1 week of owning vehicle... multi-chips in windshield again... many element owners have reported the same... there is even a website called elementcracks.com where owners have reported the same problems. *la | |||
| 05/19/2004 | 1 | 03/18/2004 | |
| Parked the car in the garage and there was no issue. i got in the car the next morning to find a 2 crack in the windshield starting at the top with no sign of impact. crack has since grown to almost the entire windshield height with no extreme changes in temperature or light (i have been out of the country for the last few weeks and the car has been in my garage. *ak | |||
| 07/07/2004 | 4290 | 1 | |
| Honda element 2004 - had for about 3 weeks, crack developed under windshield wiper, driver side. started from bottom, came up about 3 inches, miniscule starburst, then another ten or so inches. honda dealer refused to repair under warranty or goodwill claim. *la | |||
| 07/01/2004 | 18000 | 2 | 10/01/2003 |
| Windshield cracked (in 2 separate places!?!) with no apparent rock chip or damage. i have owned the car less than 6 months when this happens. apparently a defect that many others have complained about. no cooperation from the dealership i purchased at. won't make my next car a honda because of thier failure to acknowledge the problem.*ak | |||
| 04/06/2004 | 12500 | 1 | 01/28/2004 |
| Crack in windshield that starts at corner, passenger side, and continues at 45 degree angle (approx) 16. no identifiable impact point. obvious stress failure due to windshield or mounting flange defect. have not yet contacted purchaseing dealer. car is 3 months old with 12,000 miles. *ak | |||
| 05/11/2004 | 1400 | 1 | 04/05/2004 |
| My windshield cracked on the lower passenger side area around the wiper. nothing hit the windshield and it appears to be a pressure crack. we only have around 1400 miles on the element. it is the 2004 model. *ak | |||
| 05/08/2004 | 1 | 04/02/2004 | |
| The windshield of a 2004 honda element i've had for about a month developed a crack while parked in the driveway. the crack appears to have started at the base of the windshield. it goes up and then curves out toward the left side of the car (facing forward outside the car). *la | |||
| 03/14/2004 | 1 | ||
| Very small grain of salt like ping in windshield. proceeded to crack from just under the drivers windshield wiperand across. i had a new windshield put in and now less then 1 month later i now have a new small crack.*ak | |||
| 04/21/2004 | 6031 | 1 | 02/13/2004 |
| Crack in windshield originating at lower driver's side. small pit observed in blackened area of windshield - about 2 above bottom of windshield. crack developed while vehicle was parked. no impact noted that would cause small pit area, crack is 5 in length.*ak | |||
| 04/15/2004 | 3000 | 1 | |
| Idrove the my new honda element home and watched the windshield crack as it sat in my driveway. there is no impact point. i believe it is due to a mfrs. defect in the windshield channel. a spur perhaps.*ak | |||
| 03/25/2004 | 500 | 1 | 03/23/2004 |
| Windshield cracked on the lower driver's side close to where the windshield wiper is connected. crack started from under the plastic cover and grew to a length of over a foot within a week. car was sitting in a garage at the time crack occurred. dealer refused to replace under warranty claiming road debris caused the crack.*ak | |||
| 02/04/2004 | 2000 | 3 | 01/19/2004 |
| The front windshield had to be replaced 3 times because of stress cracks. the crack are on the pillar on the driver side. the cause of the stress crack is undetermined. *mr *la | |||
| 03/24/2004 | 1 | 01/29/2004 | |
| Woke up this morning and found crack just like many others before me under the passenger side wiper creeping up and then to the left. *jb | |||
| 03/24/2004 | 1 | ||
| Windshield cracked below passenger side wiper. just as everyone else. *nm | |||
| 03/07/2004 | 600 | 1 | 02/14/2004 |
| Crack appeared from base of windshield overnight, with no apparent impact. has grown to 15 and is an obstruction to vision. car less than one month old, dealer has stated cracks from little or no impact are frequent and can be expected with the element, and would not replace under warranty. *nm | |||
| 03/17/2004 | 250 | 1 | 03/07/2004 |
| 2004 honda element 4wd, a/t factory new vehicle developed a 10 crack in windshield originating from the passenger side lower left corner of vehicle. no impact to windshield. vehicle was entering a driveway when the crack was heard (approx 5 mph) vehicle has only 250 miles contacted dealer, they are willing to replace under honda warranty. but asked me to sign a waiver because all of the glass received from honda has a 1.5 scratch in the center portion of the windshield above the rearview mirror i refused to sign such an agreement. contacted honda customer support center 1.800.999.1009 in ca. zone manager assigned to my case. i feel very unsafe in this vehicle now!! i hope that no one is injured or hurt because of this ongoing (since 2003 model year) defect in the windshield frame/flange. dealer should have notified customers before purchase! *nm | |||
| 02/21/2004 | 1500 | 1 | 01/22/2004 |
| Crack in windshield beginning at the driver's a pillar of one month old element spontaneously appeared while car was parked and eventually snaked across driver's field of view to a length of approximately 18 inches over the next two weeks, while waiting for warranty vs. private insurance resolution and replacement. a second crack spontaneously appeared, again overnight, rising vertically from beneath the driver's windshield wiper and gradually growing to snake off to the right, running parallel to the original crack. *jb | |||
| 02/06/2004 | 600 | 2 | 01/13/2004 |
| Crack appeared in my windshield of my 2004 element less then a month after taking delivery. on drivers side under windshield wipers. came up from dashboard. had been driving in the snow on snow covered road. windshield replaced. new crack appeared march 9th 2004 while parked in parking lot at mall. day was cold. crack on windshield on drivers side coming out half way up the pillar on side. waiting on dealer to replace.*ak | |||
| 03/10/2004 | 1 | ||
| Consumer had problem with the front windshield on cold weather it cracked. dealer replaced the front windshield about one month ago. once again the windshield cracked, but a this time dealer refused to replace the windshield.*ak | |||
| 02/06/2004 | 500 | 3 | 01/22/2004 |
| Structural defect with windshield. 17 day old element developed 16 inch crack in windshield overnight. started at gap in molding under wipers, continued up for 3 and then 13 towards driver side a-pillar. sales dealer said may have been caused by pebble and would have to pay out of pocket, ie, no warranty or goodwill. after complaint letter to dealer, service manager told me they might be able to replace it as goodwill one time only. went to glass experts who found bubble and burr/structural defect around windshield causing stress fracture. had them replace with honda glass. second windshield had hundreds of pits in glass. third honda windshield now installed. scared to have family drive in car due to soft honda windshields, as windshield is integral structural component in airbag deployment and rollover. i don't want to be the first plaintiff in a class action lawsuit ala ford/firestone. please help us element owners. *jb | |||
| 03/03/2004 | 1500 | 1 | 01/19/2004 |
| Cracked '04 element windshield from no apparent cause. *ak | |||
| 02/10/2004 | 300 | 1 | 02/03/2004 |
| Rattles coming from the right side of the windshield/dashboard when hitting small pot holes. creaking noises coming the right rear side of the vehicle at any speed. slight rattles coming from the left passenger door behind the driver seat. seatbelts do not retract completely. they're often get caught between doors causing pain and body damages. *ak | |||
| 02/16/2004 | 1 | ||
| Defect in winshield after 500 miles (cracked). *ak | |||
| 02/13/2004 | 1245 | 1 | 01/07/2004 |
| Windshield on 2004 honda element spontaneously cracked. started below drivers side wiper blade and headed straight up. no rock or sand pits. the honda element owner club website has hundreds of people who are having this problem with mixed responses from honda and their dealers. even if covered by warranty what do we do when it expires? drive around with cracks all over our windshields? dealer said there are no tsbs on this but owners club website has them. dealer did say on phone that if a stress fracture they will replace but warned if there is any sign of a rock they won't and that it is obvious if it is a rock. no sign of any pit at all. if you read the owner's club website you see much discussion on what is a very obvious problem that honda has that thye aren't really dealing with very openly. thanks.*ak | |||
| 02/10/2004 | 500 | 1 | 02/01/2004 |
| The front windshield developed a crack in the driver's side corner near the bottom. *ak the crack occurred spontaneously without an impact from an object. *sc | |||
| 01/23/2002 | 450 | 1 | 01/11/2004 |
| 04 honda element ex with side airbags and 5 speed manual transmission. windshield cracked overnight while parked in our driveway. vehicle is less than 2 weeks old with only 450 miles on the odometer when it occurred. *la | |||
| 01/26/2004 | 1 | ||
| Crack started growing from lower left corner of windshield. is now about 12 and growing. no impacted marked visible. *la | |||