Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
03/05/2008470001
 3-5-08, in morning, when i got into my element, i noticed two long cracks in the windshield, starting at the lower right- and left-hand corners, traveling upwards at an angle, toward the center, approx 15 inches long, each. i called the honda dealer, and they said i should check my warranty. i did. windshield damage not covered. i called honda motor company. they tried to tell me it was not a design defect (as i believed). after telling them i knew of many reports to the nhtsa, they finally agreed to replace the windshield, as ...a one-time goodwill gesture. (i bit my tongue, as i knew that the phone rep knew it was, in fact, a design flaw.) *tr
12/21/2008275001
 Windshield cracked after using defroster. honda dealer in albany, ny said it was cracked due to a tiny nick in the glass resulting from a stone. *tr
VISIBILITY - WINDSHIELD
03/07/200615000110/09/2005
 Tl*the contact owns a 2005 honda element. while driving 65 mph,the contact observed a crack in the front windshield 7 or 8 months after the vehicle was purchased. the vehicle was purchased in 10/2005. the current mileage was 35,000 ,and the failure mileage was 15,000. the windshield has not been repaired. *ak
11/17/20059000103/03/2005
 Windshield cracked without an impact by flying object. *jb
05/07/2006108/10/2005
 My 2005 honda element windshield just cracked. nothing hit it, the windshield just cracked. it now has two significant cracks from the edge of the windshield across. *jb
09/14/20052000307/18/2005
 Windshield has cracked 3 times over a 6 month period. *nm
11/16/2005350111/03/2005
 I have owned my honda element for two weeks now....first time on the freeway going around 65-70 miles per hour. at a substantial following distance recieved one chip and one large ding/crack in my windshield from oncoming debris--all within the space of one half hour. researched internet only to find that among other complaints there is a class action lawsuit pending right now about this very design flaw in the honda element--many suggest it can be fixed by honda simply reinforcing the glass and flattening the flanges around the windshield to prevent the inordinate amount of dings and cracking. i contacted my dealer and they said it was my problem--but ive done more research only to find that honda has sent tsb's out to many dealers advising them to fix this problem for the 2003-2004 models. my dealer tells me they can't help me. *nm
10/08/20052500108/20/2005
 Windshield on my 2 month old honda element has a crack and we do not think it was hit by a rock. *nm
07/08/200525001
 Windsheild on 2005 element has 14 in crack