Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/25/200716000101/31/2005
 2002 honda gl1800 motorcycle. the rear suspension adjustment motor does not engage until the number on the indicator display reaches 7 or 8. this means that there is no suspension lift until that point, (7 or 8), is reached. honda maintains the unit is working properly. if it were working properly the bike should begin rising when the display reads 1. i have read that there have been many complaints of this defect, but honda will not repair the item, i suspect because it is a costly repair, and obviously widespread. aiken motorcycle sales & service will not repair, saying that the suspension mechanism is within honda specs. *jb
10/29/200634918107/17/2006
 Front wheel wobble when reducing speed between 55 and 20 mph. induced also by the use of cruise control when it decreases speed. near loss of control when it happens unexpected. much worse on rough surfaces. dealer unable to repair under warrenty because factory will not pay as a authorized fix ???? *nm
01/03/2003100
 Since new i have complained about a wobbling when braking my gold wing. the various dealerships have stated time and again that the problem was not evident. on january 3, 2003 i was riding my 2002 gl1800a at highway speed when i lightly applied my rear brake pedal to check my speed and the bike wobbled violently causing me to crash and subsequently cause almost $10,000 damage to my bike, as well as personal injury. the bike was fixed only to have the problem resurface several times. honda has stated they have no clue as to how to repair the motorcycle.*ak
07/06/20033000112/01/2001
 Low speed wobble, defective steering head bearing, excessive front tire wear, un-steady braking. *ak
SUSPENSION - FRONT
7000107/01/2002
 The front of the motorcycle vibrated severely when driving speeds of 30-40 mph. ts *jb
SUSPENSION - FRONT - WHEEL BEARING
01/01/19011
 2002 honda gl1800 goldwing front end wobbles at 35 to 40 mph. *mr header/tapered rolling bearings had to be replaced. now motorcycle is fine. manufacturer was contacted but did not offer any assistance. *tt