Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/02/2007 | 37343 | 1 | 07/21/2003 |
| I want to share a very disturbing, dangerous, aggravating and disgusting experience i have just recently had with a brand new dunlop elite 3 tire i purchased from honda of chattanooga, tennessee, on september 8, 2007 (invoice # 042179). september 8, 2007 new dunlop elite 3 tires, front and rear. after about a week i noticed the front tire seemed to be showing signs of wear. september 29th i noticed a section of the tire was coming apart. october 2, 2007 i took it back to honda of chattanooga, tennessee, the dunlop tire distributor. i only had 1,000 miles on it. there was no way the tire should be showing signs of wear like i was experiencing. when i arrived at honda of chattanooga, tennessee, the serviceman and the parts manager looked at the tire and said the tire was definitely defective and wrote up a ticket (# 14411) and wrote on it front tire has failed after 1000 miles, is going to be replacement work at no charge to the customer, - replace front tire.) they told me they didn't have any more to work on and it would be changed that morning. when i called right before lunch they changed their story completely and said they asked a customer what it looked like to them and they said it looked like the tire had been cut with a knife and they couldn't replace it until they heard from dunlop tire and expected to hear from them that day. i called the owner of the dealership and told him i felt he should stand behind the tire because it was only 3 weeks old and he sold me a defective tire. he said i should go ahead and pay for another tire and wait to hear from dunlop tire. i told him if dunlop didn't stand behind the tire i sure didn't want to purchase another one and i didn?t want that dealership to install it. then i got to thinking - i was at work with no way home and an unsafe tire on my bike? so i called the owner up and said i would pay for another tire. the tire was unsafe to drive with and i feel it was defective from the start. *jb | |||