Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
10/01/2003109/11/2002
 I have a 2002 honda goldwing. it has a recall for a over heating problem and a frame breaking problem. i do not at all feel safe on this motorcycle or would i if someone were to weld on an aluminum frame. this frame breakage is more than just something that will leave you standing beside the road. honda needs to be made to replace these bikes, not modify them. my frame is not broken but is under recall and i do not feel safe with or with out the fix. *la
09/20/200210050102/28/2002
 Motorcycle overheat, dealer repair on several occasion consumer states the problem is recurring. regional manufacturer has been notified, the manufacturer has not attempted to fix the problem, coolant spews on tires causing slick and dangerous driving conditions. nlm *nlm *dt
07/20/2002307/01/2002
 Driver, passenger, and general motoring public safety is compromised with the honda gl1800 model motorcycle. engine temperature rises to an unsafe condition as indicated on the manufacturers temperature gauge when vehicle is driven at city speeds of less than approx. 30 mph, or when detained in stop and go congestion traffic with the same speed example. the condition severly distracts and impedes the safe operation of the vehicle and effects not only the driver and passenger but other motorist as well, when the motorcycle operator is trying to relocate themselves into a place that would allow engine temp. to return to normal ie: ( find a place to park, out of traffic, to allow the foward designed air flow of fans to return coolant temp to normal after time, or speed up enough to facilitate additional air flow thru radiators to allow engine temps to return to normal. ) either situation can and does place people in a dangerous unsafe situation. should the repeatable and predictable low mph high engine temp. reach the point of coolant overflow, either by not being able to relocate the machine to allow cooling as stated above, or go unnoticed by normal driving distractions, the drain tube is located in such a manner as to allow coolant to be expelled in the proximity of the rear tire, thus causing an additional unsafe condition whereby traction would be compromised. this model machine is safety compromised with its inability to properly deal with engine temperatures under normal everyday low speed, and or stop and go driving conditions at speeds below 30 mph. the potential situation(s) whereby someone is going to be injured or killed by trying to avoid or remedy high engine temperatures and or loss of traction due to engine coolant overflow at the speeds i have spoken about severly compromise the safe operation of these models.*ak
07/30/20021
 On the day that i bought my motorcycle i rode home through the mixmaster in dallas, tx at a time when, due to an accident, traffic was stop and go for many miles. i soon noticed my temperature guage rising to the hot point on the indicator. i pulled over and let the motorcycle cool down and waited for traffic to clear to procede home. i have not puut myself in the same or similar situation as yet although i could find myself there at any time. the over heating of the engine is a problem that honda will not address in a recall to repair the problem.*ak
04/03/200210/01/2001
 Coolant temperature gauge has pegged to hot 2 times, 1st. time 1993degrees on freeway in very slow moving traffic, 2nd. time 78 degrees going 5mph.. *ak
08/24/2002208/01/2002
 When riding my goldwing between 5 and 15 miles an hour, the temperature guage quickly goes to full red and pins there until i stop or go faster. niether option is a safe one in todays traffic. if i were to boil over, the fluid will pour out in front of my rear tire causing an accident. this problem is wide spread and honda has done nothing to fix it in the three years they have been making this goldwing.*ak
07/08/2002207/01/2002
 Temperature gauge reaches red line when motor cycle is driven at 15 mph for 5-10 mins of driving. *ak
06/22/2002202/01/2002
 When operating motorcycle in heavy traffic or other slow operating condtions, between 10-18 miles per hour, the temperature will immediately rise into the red zone causing sever overheating conditions. the overflow tank will then deposit antifreeze on the ground, ahead of the rear tire. on a motorcycle this can be a deadly condition. honda denies problem exists and advises riders to either ignore gauge or do not ride under those conditions. this is completly unacceptable and the honda motorcycle company should recall and repaior this dangerous condition.*ak
05/25/20021005/01/2002
 Temperature gauge rises whenever motorcycle is driven at slow speeds, regardless of outside temp. driving in 1st or 2nd gear through a neighborhood or a county park causes temp gauge to rise toward red danger mark. driving through mountains, steep uphills with no place to pull over, temp gauge rises to red mark. owner's manual says to pull over if temp gauge rises to red mark. this is not always possible without possible injury if there is no place to pull over without stopping traffic or falling off edge of road if there is no shoulder. coolant can spill out from overheating, causing rear tire to skid or slip, causing injury of rider or passenger.*ak
07/08/2002302/01/2002
 Temperature guage went to the red zone while in stop and go traffic. i was forced to pull into a very unsafe construction site to stop and let the engine cool down. c9ne. *ak
05/26/2002203/01/2002
 This motorcycle pegs the temperature gauge in the red whenever it is in slow moving traffic. it has overflowed coolant on one occasion. this is very scary and unsafe due to the coolant overflow being in front of the rear tire. honda of america refuses to admit this is a problem and will not repair it. i have read many many reports of the same problem with other owners of the same vehicle. it seems to be an inherent problem with this model supose it will take someone having an accident before honda will take notice. i hope not.*ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM
07/07/2002109/28/2001
 Motorcycle temperature climbed into the red/ fluid leak. mr. while riding the motorcycle, the consumer noticed the temperature gauge had raised, the consumer was able to pull over and discovered 1/2 of fluid coming from the top of the radiator, after 10 minutes the motorcycle was restarted and the temperature gauge went down. *jb
04/05/20021504/01/2002
 Have had an overheating problem science day 1. have not been able to get a response from honda or dealer bought from. this is a very dangerous situation with a motorcycle! dt
07/03/200205/01/2002
 Overheats when traveling @ 10 - 20 miles per hour, in hot weather. dt
07/15/2002103/01/2002
 No summary.
03/14/2002712/01/2001
 This motorcycle has a constant and continual history of overheating. i have taken it to honda dealers and they all say there is awareness of the overheating problem but honda has elected to do nothing to correct the problem. i was told by my local honda dealer, pelham powersports, to continue to ride the motorcycle and don't be concerned with the problem. i feel it is a big problem and honda should do something to correct the problem or refund my purchase money. dt
08/09/2002207/01/2002
 Time motorcycle overheated at slow speed in bumper to bumper traffic. it overheated another time in bumper to bumper traffic and i was forced to split lanes and accelerate to drop the temperature. dt
10/10/20012507/01/2001
 Numerous times the engine has overheated at 15 mph. it is sometimes very dangerous when you can't get out of heavy traffic to prevent overheating. if you can't get out of heavy traffic the temperature continues to climb until it dumps coolant on the ground, which of course is very dangerous on a motorcycle. i have had this problem since i purchased the unit in july of 2001. i have had it repeat the overheating several times a day up to several weeks in a row. it is time they do something to make the motorcycle safer to ride. any help you can provide will be greatly appreciated by myself and many other owners who are faced with this same problem. thank you. dt
705/01/2002
 Red line overheating has contacted honda and the dealer with no help from either. dt
07/16/200212/01/2001
 Temperature gauge moves into red zone when driving slowly in stop and go traffic. dealer says honda says ignore the gauge, its not overheating until your coolant boils over. problem is overflowing coolant will spill out directly in the path of the rear tire causing lose of traction and control. mr
05/29/2002505/01/2002
 All these motorcycles overheat at slow speed. someone will have an accident due to rear tire slipping on spilled coolant. mr
406/01/2002
 This motorcyle will rapidly show overheating to the redline when exposed to standard urban traffic situations such as 10-15 mph city traffic. have as yet to have coolant overflow, but coolant over flow tank is loacted in front of rar wheel which could cause injury if coolant leak went onto pavement on front of rear tire. just wanted to get my name on the list of people who have had this specific pronblem with this model; so maybe honda will get it together and let us owners know of and enact a solution to this potentially dangerous problem. many have reparted dealers and honda denying a problem even exists, so i hope to shoew that this condition is not an isolated few machines in a large produstion run. thanks, john. *ak
07/20/2002307/01/2002
 Driver, passenger, and general motoring public safety is compromised with the honda gl1800 model motorcycle. engine temperature rises to an unsafe condition as indicated on the manufacturers temperature gauge when vehicle is driven at city speeds of less than approx. 30 mph, or when detained in stop and go congestion traffic with the same speed example. the condition severly distracts and impedes the safe operation of the vehicle and effects not only the driver and passenger but other motorist as well, when the motorcycle operator is trying to relocate themselves into a place that would allow engine temp. to return to normal ie: ( find a place to park, out of traffic, to allow the foward designed air flow of fans to return coolant temp to normal after time, or speed up enough to facilitate additional air flow thru radiators to allow engine temps to return to normal. ) either situation can and does place people in a dangerous unsafe situation. should the repeatable and predictable low mph high engine temp. reach the point of coolant overflow, either by not being able to relocate the machine to allow cooling as stated above, or go unnoticed by normal driving distractions, the drain tube is located in such a manner as to allow coolant to be expelled in the proximity of the rear tire, thus causing an additional unsafe condition whereby traction would be compromised. this model machine is safety compromised with its inability to properly deal with engine temperatures under normal everyday low speed, and or stop and go driving conditions at speeds below 30 mph. the potential situation(s) whereby someone is going to be injured or killed by trying to avoid or remedy high engine temperatures and or loss of traction due to engine coolant overflow at the speeds i have spoken about severly compromise the safe operation of these models.*ak
06/01/2002611/01/2001
 Motorcycle temperature gauge consistently indicates overheating at speeds between 15 & 25 mph, regardless of outside air temp. has not spilled coolant yet that i am aware of, but it is difficult to be certain.*ak
07/11/2002310/01/2001
 The traffic conditions warranted speeds under 20 mph max, with little stopped time. motorcycle indicated overheated condition but did not spill coolant. engine is entirely made of aluminum and will eventually fail if constantly subjected to overheated conditions. this is due to a defect in the design of the coolant system. the cooling fans cannot overcome ducted air when the bike is run between 10-35 mph for continual periods.*ak
809/01/2002
 Overheating condition can be repeated at will. cooling fans blow into wind not allowing engine to be cooled properly at speeds between 10 & 20 mph.*ak
09/07/2002306/01/2002
 Vehicle gets very hot when traveling at speeds of 10-15 mph. higher speeds alleviate problem. boil over of coolant could cause safety hazard if coolant contacts rear wheel.*ak
06/08/2002605/01/2002
 My 2002 gold wing will over-heat at low speeds. the service manager at wild west honda said you must ride over 30 mph !!! sometimes that is not possible. there seems to be a problem with the cooling system design, from honda? thank you, jeff gulledge. *ak
07/30/20021
 On the day that i bought my motorcycle i rode home through the mixmaster in dallas, tx at a time when, due to an accident, traffic was stop and go for many miles. i soon noticed my temperature guage rising to the hot point on the indicator. i pulled over and let the motorcycle cool down and waited for traffic to clear to procede home. i have not puut myself in the same or similar situation as yet although i could find myself there at any time. the over heating of the engine is a problem that honda will not address in a recall to repair the problem.*ak
07/04/2002408/01/2001
 This overheat problem will occur any time my speeds are at 10 to 15mph, such as stuck in slow traffic, regardless of the ambiant air temperature. the temp. gauge will rise into the red zone very quickly. i have pulled over to let it cool off or when traffic allows, i can get back up to speed and it will cool off.*ak
09/14/2002112/01/2001
 Overheated first time into red, no coolant loss because i was able to pull to side of road and allow engine to cool; overheated second time with coolant loss, not able to safely pull off side of road to allow engine to cool; engine temp gage has climbed to almost red zone numerous other times while cruising neighborhoods looking at real estate or while being caught in slow moving traffic. only dumped coolant one time when not able to safely pull to side of road to allow engine to cool down, otherwise, it would have lost coolant several more times.*ak
04/03/200210/01/2001
 Coolant temperature gauge has pegged to hot 2 times, 1st. time 1993degrees on freeway in very slow moving traffic, 2nd. time 78 degrees going 5mph.. *ak
09/11/2002210/01/2001
 Hwy 101, ambiant temp. 95*, traffic congestion 15 mph for 11 minutes, over heated, same situation half hour later. needed to pull of hwy to cool. not much room. no fluid overflow. can be life threating situations due to overheating. *ak
08/15/2002208/01/2002
 Motorcycle overheats at low speeds consistently. *ak
303/01/2002
 Engine overheats in stop and go traffic averaging 15 mph. this can be hazardous as the driver must monitor traffic and temperature guage simultaneously. if coolant spills over, the rear tire may slip on the coolant causing a crash. coolant was at the appropriate level each time the bike overheated. nlm
05/12/2002405/01/2002
 Cooling system not designed properly. *ak
07/08/2002207/01/2002
 Temperature gauge reaches red line when motor cycle is driven at 15 mph for 5-10 mins of driving. *ak
05/03/2002803/01/2002
 Motorcycle overheats when driven at mph range of 10 to 30 mph. above 30 mph starts to cool down. contacted dealer and was told they all do that. honda won't dicuss. requires pulling out of traffic to let cool down. this problem is repeatalbe.*ak
07/26/2002306/01/2002
 Came upon road construction where traffic was stop and go with in about three to four minutes the temperature gauge had moved into the red zone the second time the gauge was completely pegged. this was on 7/26/02 with about 1870 miles on the motorcycle. this just happened again on 8/24/02 and again it was in slow moving constructoin area thi is the third time now that it has over heated. the motorcycle only has 3871 miles on it. thank you in advance for looking into this issue that honda has with the 2002 goldwing.
08/25/2002808/01/2002
 Constant overheating of the 2002honda goldwing gl1800 if you travel under a certain speed .*ak
06/22/2002202/01/2002
 When operating motorcycle in heavy traffic or other slow operating condtions, between 10-18 miles per hour, the temperature will immediately rise into the red zone causing sever overheating conditions. the overflow tank will then deposit antifreeze on the ground, ahead of the rear tire. on a motorcycle this can be a deadly condition. honda denies problem exists and advises riders to either ignore gauge or do not ride under those conditions. this is completly unacceptable and the honda motorcycle company should recall and repaior this dangerous condition.*ak
08/17/2002308/01/2002
 Overheating of engine in heavy stop and go traffic conditions. *ak
08/05/2001307/01/2001
 My apologies for not reporting sooner. after the incident within a few hundred miles of buying the motorcycle new, cooling system overheating has happened numerous times. the first was most dangerour in that i was going up mt washington on a very narrow road. near the top i finally exceeded temperature redline in spite of using all recommended procedures. the manual said to stop and let fans cool. on a 12' wide road with no barrier to going over, this was difficult. i kept having to do this. finally had to turn around on dirt portion trying to balance m/c while doing u-turn at walking speed-forward, back, forward, until turned around. nearly lost balance several times in front of cars anxious to pass. in boston commuter traffic, it happens whenever congested with speeds 15-20 mph for more than a few minutes. very nerve-racking to be watching guage head for red and maneuver toward breakdown lane side as it gets to redline to preserve warranty in midst of angry traffic. otherwise, manual says we void warranty by mistreating. report to dealer resulted in mfr saying not designed for those traffic conditions. dealer said cooling system checked out perfectly. continues to happen regularly in hot and heavy traffic. if overheating is only when coolant comes out (according to mfr), then slippery coolant dumps straight to rear tire. can't afford to test traction! *ak
07/08/2002302/01/2002
 Temperature guage went to the red zone while in stop and go traffic. i was forced to pull into a very unsafe construction site to stop and let the engine cool down. c9ne. *ak
07/28/2002407/01/2002
 Nearly all 2001, 2002 & 2003 goldwing 1800 motorcycles has serious overheating problem when driven 10-20 mph. must be pulled over to cool. i was traveling i90 through chicago, engine overheated 2x's. due to construction work, no place to pull over. potentially life threatening. honda has not addressed problem, despite numerious complaints by owners. now starting 3rd year of sales. it is only a matter of time before accident happens. *ak
08/12/2002205/01/2002
 Vehicle overheats at low speeds forcing operator to pull over at unsafe locations. *ak
06/10/2002405/01/2002
 Engine consistently overheats,dropping fluids. fluid overflow is directly in front of rear tire, and coolant loss could cause loss of traction and loss of control of cycle. honda has not repaired and says it is not a problem i have talked via internet to hundread of people with same complaint and honda refuses to fix. dealer told me not to both him anymore. motorcycle has overheated 4 times and lost coolant 4 times in 2k miles. honda says it is not overheated until coolant is lost ( right in front of rear tire).*ak
08/09/2002202/01/2002
 No summary listed for above vehicle. *ak
06/22/2002309/01/2001
 Engine overheats, leaving vehicle disabled in traffic (i.e. construction zone) and driver exposed to significant risk of injury from passing traffic.*ak
06/20/20021006/01/2002
 Overheating at low speeds. *ak
07/20/2002203/01/2002
 No summary listed for above motorcycle. *ak
06/01/2002
 Overheats above redline when operating at low speeds in traffic. *ak
07/23/2002307/01/2002
 Engine overheats when driven at constant speeds below 18mph.*ak
07/03/20021007/01/2002
 Engine overheats when travelling at low speed -- about 10- 15 mph. i have taken the bike to the dealer three times as well as called honda and they cannot fix it. when motorcycle is overheated, you have to stop or run the risk of ruining the engine. since this occurs in traffic conditions, it is very dangerous to stop, sometimes impossible. if you don't stop and the engine seizes, that will be even a greater danger. i have been told that it is not really overheating but merely a gauge problem. however, the motorcycle clearly is running very hot which causes other problems such as surging, difficulties shifting, difficulties in accelerating, etc. it is my understanding that this problem has existed in the 2001 models as well.*ak
05/15/20022004/01/2002
 Motorcycle runs hot when traveling at speeds between 12 to 15 mph.*ak
07/01/2002407/17/2002
 Motorcycle overheats when driven at speeds below 15-25mph. consumer complained to manufacturer, who advised consumer that they were aware of issue. consumer concerned about driving in slow moving traffic. *ak consumer speculates due to the design of the two sided-mounted radiators, there is little or no airflow or air conduction across the radiator causing it to overheat. dealership advised to check the level of radiator antifreeze but could not do anything because there are no service bulletins issued regarding this condition. *tt
05/26/2002203/01/2002
 This motorcycle pegs the temperature gauge in the red whenever it is in slow moving traffic. it has overflowed coolant on one occasion. this is very scary and unsafe due to the coolant overflow being in front of the rear tire. honda of america refuses to admit this is a problem and will not repair it. i have read many many reports of the same problem with other owners of the same vehicle. it seems to be an inherent problem with this model supose it will take someone having an accident before honda will take notice. i hope not.*ak
05/24/200211/01/2001
 I have an over heating problem with my gold wing motorcycle. dealer has done all he can do to resolve the problem. he has been great. bike will give a indication of overheating by the temperature dial going into the red or hot zone. has been reported to honda as the dealer says he can do nothing more for me. i have lost coolant fluid on 2 occasions. response to me from honda is that the bike will do that and to drive it and not worry about it unless there has been fluid loss. it occurs when driving at 10-15 mph in slow moving traffic. once speed goes up to 30 mph or so, gauge will slowly come down. have also been told by honda that when it occurs that i should pull over and let bike cool down. many other 01-02 gold wings have this problem and the other oners are given the same answers that i got. if there is coolant lost it goes down overflow tube directly in front of rear wheel and is a safety hazard. also in many places you cannot just pull over and stop due to lack of shoulders and traffic conditions. this is a known problem among gold wing owners. honda refuses to admit there is a design problem. fans blow air out front of bike until speeds reach 15 mph than fans turn off. if you are driving at 15 mph in slow moving traffic and there is a 15 mph tailwind there is no air flow and bike overheats. if you are on a hill and due to traffic are forced to remain in 1st gear, bike will overheat in about 5 minutes can be duplicated on any 01-02 honda goldwing.*ak
02/12/2002311/01/2001
 At speeds between 15-25mph over a constant 5 to 10 minutes period (traffic situations) results in the overheating condition (the guage reads in the red zone). i am concerned because if the an overheat condition results in the bike discharging anti-freeze, it is discharged in front of the rear tire which could cause reduced road traction. this condition is causing riders to pull to the side of the road in sometimes dangerous situtations. honda response is to ignore the gauge and ride on even though the owners manual says otherwise.*ak
02/01/2002
 Motorcycle overheats at certain times, relfection of all gl1800 goldwings. *ak
10/12/2001409/01/2001
 Engine overheats and honda will do nothing to fix, claim is normal. *ak
10/21/2001408/01/2001
 This problem shows up each time i find myself in stop-and-go traffic. basically, whenever i am moving between 15-25 mph for a sustained period, motorcycle's temperature guage rises to the redline indicating an overtemp problem ,and causing me to pull over and let it cool or, if possible, speed up over 30mph to cause airflow to bring the temperature down. when i reported the problem to my dealer, their response was that honda told them that they designed the bike for touring, not stop and go traffic.*ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
07/13/200480001
 The motorcycle overheats in stop and go traffic. consumer has to pull of the road and turn the motorcycle off to let the engine cool off. dealership indicated the switch that turns the fans on are not working properly, they are faulty, and don't come on when they are suppose to because of a factory defect.*ak
07/15/20022006/01/2002
 Defective-designed radiator fans run against incoming airflow, cause overheating.*ak
09/18/200109/01/2001
 These new generation honda gl1800 goldwings (2001-2002) appear to have a congenital design defect in the engine cooling system. the engine has two side mounted fans that are controlled to come on when the bike is travelling at 15mph or slower because the rush of ambient air is too slow to cool the engine by itself at those slow speeds. the problem exists when the bike is traveling between approximately 16 mph and 25 mph. the speeds in between the point where the fans are controlled to kick in (15mph or below) and the point where the ambient air is flowing over the engine fast enough to cool it without the assistance from the fans. (25mph) after about 10-15 minutes of driving in these conditions such as one regularly finds in heavy slow moving traffic, the temperature gauge starts to rapidly climb into the red danger zone. boilover can occur depending upon whether one immediately pulls the bike to the side of the road to let it cool,(which can be very dangerous on urban expressways) or find a way to get on to another road somehow where speed can be increased to cool it down. the cooling system does an adequate job in all other circumstances i've encountered so far...outside of what occurs from being in these conditions that require an ongoing speed of between 16-25 mph. to this point, honda seems content to dismiss the issue as not being a problem. they need to thermostatically trigger when the fans come on, based on temperature not speed of travel, just like the design they had on previous generations of goldwing motorcycles. they worked just great.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
07/07/2002205/01/2002
 Engine temp gauge has shown overheating on 6 or 7 occasions. coolant loss on 3 occasions all times over heating occured speeds were less than 25 mph. dt
07/16/2002306/01/2002
 I feel this engine over heated for no reason it was only 80 deg. dt
11/01/2001
 At speeds of 5-20 in slow traffic or slow mountain roads it over heats, loses fluid reported to honda not sure whether honda wrote down information since they claim it is not over heating. with a closed system i should not have to refill with antifreeze solution, since buy the motorcycle i've had to fill it twice. the first 1 pint and two weeks ago 1/2 pint. the first time was last on a light ride it over heated on me, i was with a group driving slow to see lights, i don't know how long it was in the red before i noticed it. dt
08/26/20011
 While in motion, the vehicle over heated to the point of red lining on the temperature gauge. the engine was very hot. consumer reported the problem to fairway cycle and was informed there was a problem with the temperature gauge. the head mechanic told consumer there is no problem with the gauge. the vehicle was never checked for over heating. it was said since the vehicle did not spill coolant it wasn't overheating. consumer requests a fix for the vehicle by honda. *jg
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
1
 Various problems with 2002 honda goldwing motorcycle.*mr consumer's wife burned the leg on the exhaust due to a poor location of the exhaust. she sustained 2nd degree burns. they decided to sell the bike for safety reasons. other problems include: wobbly handlebar, the repeated cupping of the front tire, overheating, and the breaking of swing arm frames without notice. *ph