Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/15/2003 | 1 | ||
| Structure problem. consumer will provide further information.*ak | |||
| STRUCTURE - BODY | |||
| 02/21/2012 | 72000 | ||
| Tl* the contact owns a 2002 honda goldwing motorcycle. the contact noticed that there was a huge crack on the left side of the vehicle under the passenger side foot rest. the contact was concerned that if driving over a road bump, the crack would proceed to spread and cause a severe failure. the vehicle was taken to the dealer where they inspected the vehicle and stated that the sub-frame needed to be replaced. the failure and the current mileage was 72,000. | |||
| 02/21/2012 | 72000 | ||
| Tl-the contact owns a 2002 honda goldwing motorcycle. the contact noticed that there was a huge crack on the left side of the vehicle under the passenger side foot rest. the contact was concerned that if driving over a road bump, the crack would proceed to spread and cause a severe failure. the vehicle was taken to the dealer where they inspected the vehicle and stated that the sub-frame needed to be replaced. the failure and the current mileage was 72,000. kmj | |||
| 02/21/2012 | 72000 | ||
| Tl-the contact owns a 2002 honda goldwing motorcycle. the contact noticed that there was a huge crack on the left side underneath the passengers foot rest. the crack holds the structure of the bike, if going over a bump the crack will proceed to crack and cause the bike to break. the vehicle was taken to the dealer where they inspected and stated that the sub frame needed to be replaced. the contact does not feel safe driving the vehicle .the failure and the current mileage was 72,000. cv | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/25/2008 | 249200 | 1 | |
| Cracked motorcycle frame on 2002 gl1800a : location of crack: directly under saddle consequences: motorcycle unsafe to ride. *tr | |||
| 08/01/2005 | 1 | ||
| Safety recall regarding the frame weld and brake valve on the 2002 honda gold wing motorcycle. *mr the welded area could break without warning, resulting in lower crossmember separation and the rear suspension to collapse. recall notice received however no repairs performed. *tt | |||
| 01/01/1901 | 1 | ||
| Recall campaign - safety recall notice pertaining to frame weld.***no answer required***. *mr a second consumer letter was received 04/12/2005.*mr the consumer was informed by the dealer that since the vehicle was not longer under warranty the frame weld recall repairs would not be free of charge. nm *jb (11/16/05) the welded area could break without warning resulting in lower cross member separation and rear suspension collapse which could cause an accident. recall campaign # 05v027000. *sc | |||
| 01/01/1901 | 1 | ||
| Honda gold wing gl1800 nhtsa frame recall.*mr (nar) *cb | |||
| 2000 | 1 | 05/01/2003 | |
| Problems with tire equipment on 2002 honda goldwing.*mr the consumer added a cb radio and antenna at a cost of $800.00 dollars and another seat for $900.00. this was to accommodate the consumer's height of 6'5, since the motorcycle is for maximum height of 5'10. midway through their first trip, the consumer noticed the front tire had begun to wear unevenly and developed a cupped pattern on the edge of the tire. after the trip, consumer pointed this out to the mechanic. he stated this was a normal pattern. at 7,400 miles, consumer replaced the front tire. motorcycle couldn't be safely ridden due to cupping. upon communicating with other goldwing owners via internet, consumer was advised to replace the tire with metzler tire and add a superbrace forkbrace (a reinforcing member of the front end). problem disappeared as a result. later, consumer learned the bike would overheat when driven slowly for 10-15 min. and honda was aware of the failure. bike was taken in and modified under honda's product improvement campaign. the heads were flow tested, computer module was installed and wire harness was replaced. consumer noted it would overheat just not as quickly. next, consumer learned of cracking in the lower cross member of the frame and honda had given new motorcycles with apologies. *ph | |||
| 10/01/2003 | 1 | 09/11/2002 | |
| I have a 2002 honda goldwing. it has a recall for a over heating problem and a frame breaking problem. i do not at all feel safe on this motorcycle or would i if someone were to weld on an aluminum frame. this frame breakage is more than just something that will leave you standing beside the road. honda needs to be made to replace these bikes, not modify them. my frame is not broken but is under recall and i do not feel safe with or with out the fix. *la | |||
| 11/03/2003 | 1 | ||
| Nhtsa recall 02 v 340 000/bank angle sensor on motorcycle: consumer stated dealer was unable to honor the recall due to numerous cracks on the motorcycle frame. *ak | |||
| 06/17/2003 | 1 | ||
| While riding, vehicle's frame is began to crack. dealer notified. please provide additional information. *ph *ts | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 1 | |||
| Recall on motorcycle's frame welding procedure. the welding procedure was reversed after the manufacturer determined it represented a risk to motorcycle owners. *la when the vehicle was inspected for the repair, the welder discovered that there was existing crack damage to the frame. *sc *jb | |||
| 1 | |||
| Letter regarding pe-03-039; honda gold wing motorcycle; frame cracks. *mr *scc *jb | |||