Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
2000105/01/2003
 Problems with tire equipment on 2002 honda goldwing.*mr the consumer added a cb radio and antenna at a cost of $800.00 dollars and another seat for $900.00. this was to accommodate the consumer's height of 6'5, since the motorcycle is for maximum height of 5'10. midway through their first trip, the consumer noticed the front tire had begun to wear unevenly and developed a cupped pattern on the edge of the tire. after the trip, consumer pointed this out to the mechanic. he stated this was a normal pattern. at 7,400 miles, consumer replaced the front tire. motorcycle couldn't be safely ridden due to cupping. upon communicating with other goldwing owners via internet, consumer was advised to replace the tire with metzler tire and add a superbrace forkbrace (a reinforcing member of the front end). problem disappeared as a result. later, consumer learned the bike would overheat when driven slowly for 10-15 min. and honda was aware of the failure. bike was taken in and modified under honda's product improvement campaign. the heads were flow tested, computer module was installed and wire harness was replaced. consumer noted it would overheat just not as quickly. next, consumer learned of cracking in the lower cross member of the frame and honda had given new motorcycles with apologies. *ph
07/04/2002104/08/2002
 While driving the vehicle, it will heavily vibrate due to the fact that the tires are badly worn. size#13070r18, 63h dot#707exdera. dealer notified. *ak the consumer had first noticed a vibration in the handlebars early july 2002. the consumer stated that the vibration worsened when traveling at high speeds and on curves, the mirrors started to vibrate as well. the consumer also stated that everyone he had talked with that had an 1800 goldwing, has experienced front tire problems with cupping and extensive wear patterns, until they change the bridgestone tires that honda supplied. consumer had the front tire replaced with a much more reliable brand and wishes for honda to refund him for the replacement and the cost of labor. *scc
06/15/2002
 Front and rear tires are prematurely wearing out. uneven wear on both tires., causing vibration. please provide any further information.*ak
06/20/2002103/15/2002
 Front of motorcycle tire was cupping and the tread is separating from tire. dealership is aware of problem.*ak*jb