Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - REARVIEW MIRRORS/DEVICES
07/04/2002104/08/2002
 While driving the vehicle, it will heavily vibrate due to the fact that the tires are badly worn. size#13070r18, 63h dot#707exdera. dealer notified. *ak the consumer had first noticed a vibration in the handlebars early july 2002. the consumer stated that the vibration worsened when traveling at high speeds and on curves, the mirrors started to vibrate as well. the consumer also stated that everyone he had talked with that had an 1800 goldwing, has experienced front tire problems with cupping and extensive wear patterns, until they change the bridgestone tires that honda supplied. consumer had the front tire replaced with a much more reliable brand and wishes for honda to refund him for the replacement and the cost of labor. *scc
VISIBILITY - WINDSHIELD
08/14/200652000309/28/2001
 Tl*the contact owns a 2002 honda goldwing gl 1800. while driving at various speeds, the windshield does not adjust and locks in an upward position. the failure reduces the contacts visibility. the dealer repaired the body adjuster, cam b adjuster, cam a adjuster, cir-clip, and the holder adjuster; however, the failure recurred a year later. he took the vehicle back to the dealer and they stated that the cam b and cam a adjusters failed again and they disabled the center lock. the contact filed a formal complaint with the manufacturer. the engine size, number of cylinders, and powertrain were unknown. the failure mileage was 52,000 and current mileage was 62,000. updated 02-19-08 *bf the consumer stated the windshield is designed to adjust up and down a few inches. the adjustment procedures to lower: move the windshield up to the upper mark, lower it all the way, then raise to the desired position. the consumer stated the failure occurred when windshield moved to the upper mark and locked in that position. the first failure occurred at about 53,000 and the second was 61,000. updated 02/19/08 *tr
06/01/2002
 Windshield has a rainbow effect, it's very difficult to see through. dealer replaced windshield, and new one was of the same design. honda stated all windshields were designed this way.*ak