Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012
ELECTRICAL SYSTEM - BATTERY
SB-12-04809/05/201210045879Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe09/19/2012
SB-12-04809/21/2012SB-12-048-A10045879Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe updated09/19/2012
SB-12-04810/05/2012SB-12-048-B10045879Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe updated09/19/2012
ELECTRICAL SYSTEM - STARTER ASSEMBLY
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/28/201140000
 Honda insight hybrid - unpredictable acceleration combined with locking of the brakes caused the car to move forward at an accelerated rate with no control, twice in a short time span. first incident was dec.2011, second in jan. 2012. this did not happen in previous 1 1/2 yrs. i owned the car. i had an accident the first time going very slowly up a hill at 10:am with clear roads. the light was red and i braked to slow down and when crawling, slightly released the brake to roll forward, but the car accelerated 6 feet from a small truck in front of me.i felt like i was being pushed from behind. i pumped but the brakes were locked. car went forward very slow uphill. i tapped the truck. my damage was a small chip in my plastic plate cover. his fender fell down. we reported the accident and will impact my insurance. i then decided to get snow tires. second time was in front of a college, in rush hour traffic, slowing down for a red light. there were kids, cars all around etc., everyone slowing down, coming to a stop. there was snow and ice on the road. i had new snow tires, i braked, the car slowed down, i released the brake a little, instead of maintaining the slower speed, the car accelerated. i braked again quickly, but i was on ice and the brakes locked. i slid as if being pushed. i turned into a small snow bank just in front of the sidewalk and the car stopped. i took it to the dealer who checked for 3 wks. they said no problems. suggested the floor mats? several other 2010 insight owners had similar problems all who said the dealership could find nothing wrong. if it was the floor mats it would have been happening all the time! i asked the dealership to buy the insight back from me. i took a $10,000. loss. i am so relieved it's worth it. note: i'm in canada so i had to put your address in order for my complaint to go through. all car problems in na sb together.
07/08/201118800
 Tl-the contact owns a 2010 honda insight. the contact stated that the vehicle would hesitate when the accelerator pedal was depressed. after hesitating, the vehicle would jerk forward. the contact also stated that while driving, the tacometer would display erratic readings as low as 1,000 and as high as 6,500. as a result, the vehicle would accelerate and decelerate uncontrollably. the vehicle was towed to an authorized dealer, where they were unable to duplicate the failure. the contact also stated that the vehicle was experiencing an electrical failure because it would routinely need to be jump started. the battery and cables were replaced on several occasions, but the failure continued. the failure mileage was 18,800 and the current mileage was 19,000. sm.
07/08/201118800
 Tl- the contact owns a 2010 honda insight. the contact stated the vehicle hesitates when the accelerator pedal is pressed. the contact stated the vehicle will then jerk forward. the contact stated that when driving the vehicle the rpm
11/15/20104000
 Tl- the contact owns a 2010 honda insight hybrid. while driving approximately 25 mph there was a very high volume electric static noise. the contact stated it hurt his ears and gave him an instant headache and suddenly felt very tired while driving . the vehicle was taken to the dealer but the failure could not be diagnosed. the manufacturer was contacted and stated there was nothing mechanically wrong with the vehicle so they could not assist. the vin was unavailable. the approximate failure mileage was 4,000. ds
04/20/20101200
 When i purchased my vehicle, i advised the dealership that the car seemed to not want to assist as i was going up hills. i have taken it to the dealership, been able to duplicate the issues, but the dealership nor honda see's anything wrong with the car. they state that their engineers see nothing wrong with the car not assisting someone as they are going uphill, at a steady grade. i have filed complaints with honda, but again got no where. the car now is randomly not assisting at times, when the indicator in the ima system states that the battery has half a charge.
02/03/201023001
 Car is 2010 honda insight. car has small engine that needs assistance from electric motor. electric motor helps the car during acceleration and climbing. the car should not charge the battery on climbs. as a result of this, extra load is added on the engine during climbs. with a 1300cc engine going up a grade, this could be very dangerous as you don't have enough power to climb at a certain rate other cars are capable of. if you visit insightcentral.net there are alot of complaints about this. honda needs to re-program the cars not to force charge during climbs. i understand that if the battery was very low or drained that force charging on climbs are a necessary evil. but my battery was 75% full!!! *tr