Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/16/2012187441
 The car was traveling at a very slow speed (<10 mph) in a parking lot with the driver attempting to maneuver the car into a parking space. the driver was applying no pressure on the gas pedal; the car was in deceleration. when the driver stepped on the brake pedal to stop, the engine accelerated and the car lurched forward unexpectedly. as a result, the car went over the parking barrier into the base of a parking light causing significant front end damage to the car ($6,000). the driver has experienced a few other situations where the car acted in a similar manner. we believe this unexpected acceleration issue poses a serious safety hazard. we are working with the local honda service department to isolate and fix the problem. *tr
10/16/201218744
 The car was traveling at a very slow speed (<10 mph) in a parking lot with the driver attempting to maneuver the car into a parking space. the driver was applying no pressure on the gas pedal; the car was in deceleration. when the driver stepped on the brake pedal to stop, the engine accelerated and the car lurched forward unexpectedly. as a result, the car went over the parking barrier into the base of a parking light causing significant front end damage to the car ($6,000). the driver has experienced a few other situations where the car acted in a similar manner. we believe this unexpected acceleration issue poses a serious safety hazard. we are working with the local honda service department to isolate and fix the problem.
07/02/201225000
 Tl-the contact owns a 2010 honda insight. the contact stated that while driving into a parking space, the vehicle jerked forward and experienced sudden accleration. the vehicle crashed into a building and the air bag did not deploy. no one was injured and the front of the vehicle was damaged. the police were not notified. the insurance company was notified. the manufacturer was notified and stated that they would need to inspect the black box for further information. the failure mileage was 25,000. sm.
07/11/2012794931
 While parking the 2010 honda insight in my garage, i have to veer to the right and then back the car to get into the garage. as i was veering to the right and close to the house the insight suddenly accelerated, and when i put the brakes they did not respond ,instead they locked and the vehicle continued to accelerate it hit the side of the house, part of the air conditioner pipe on the brick wall, hit shrubs and a plastic fence & the 4x4 poles buried in the ground bent and were sheered/ the impact deployed the air bag which hit me in the face and the leg causing an abrasion. *tr
07/02/201225000
 Tl-the contact owns a 2010 honda insight. the contact stated that while driving into a parking space, the vehicle jerked forward and experienced sudden accleration. the vehicle crashed into a building and the air bag did not deploy. no one was injured and the front of the vehicle was damaged. the police were not notified. the insurance company was notified. the manufacturer was notified and stated that they would need to inspect the black box for further information. the failure mileage was 25,000. sm.
07/11/2012794931
 While parking the 2010 honda insight in my garage, i have to veer to the right and then back the car to get into the garage. as i was veering to the right and close to the house the insight suddenly accelerated, and when i put the brakes they did not respond ,instead they locked and the vehicle continued to accelerate it hit the side of the house, part of the air conditioner pipe on the brick wall, hit shrubs and a plastic fence & the 4x4 poles buried in the ground bent and were sheered/ the impact deployed the air bag which hit me in the face and the leg causing an abrasion. *tr
07/02/201225000
 Tl-the contact owns a 2010 honda insight. the contact stated while pulling into a parking space the vehicle jerked forward and had sudden accleration. the vehicle crashed into a building and the air bag did not deploy. no one was injured and the front of the vehicle was damaged. the police was not notified. the insurance company was notified. the manufacturer was notified who stated they will need to inspect the black box for further information. the failure mileage was 25,000. mw
07/11/201279493
 While parking the 2010 honda insight in my garage, i have to veer to the right and then back the car to get into the garage. as i was veeing to the right and close to the house the insight suddenly accelerated, and when i put the brakes they did not respond ,instead they locked and the vehicle continued to accelerate it hit the side of the house, part of the air conditioner pipe on the brick wall, hit shrubs and a plastic fence & the 4x4 poles buried in the ground bent amd were sheered/ the impact deployed the air bag which hit me in the face and the leg causing an abrasion.
12/28/201140000
 Honda insight hybrid - unpredictable acceleration combined with locking of the brakes caused the car to move forward at an accelerated rate with no control, twice in a short time span. first incident was dec.2011, second in jan. 2012. this did not happen in previous 1 1/2 yrs. i owned the car. i had an accident the first time going very slowly up a hill at 10:am with clear roads. the light was red and i braked to slow down and when crawling, slightly released the brake to roll forward, but the car accelerated 6 feet from a small truck in front of me.i felt like i was being pushed from behind. i pumped but the brakes were locked. car went forward very slow uphill. i tapped the truck. my damage was a small chip in my plastic plate cover. his fender fell down. we reported the accident and will impact my insurance. i then decided to get snow tires. second time was in front of a college, in rush hour traffic, slowing down for a red light. there were kids, cars all around etc., everyone slowing down, coming to a stop. there was snow and ice on the road. i had new snow tires, i braked, the car slowed down, i released the brake a little, instead of maintaining the slower speed, the car accelerated. i braked again quickly, but i was on ice and the brakes locked. i slid as if being pushed. i turned into a small snow bank just in front of the sidewalk and the car stopped. i took it to the dealer who checked for 3 wks. they said no problems. suggested the floor mats? several other 2010 insight owners had similar problems all who said the dealership could find nothing wrong. if it was the floor mats it would have been happening all the time! i asked the dealership to buy the insight back from me. i took a $10,000. loss. i am so relieved it's worth it. note: i'm in canada so i had to put your address in order for my complaint to go through. all car problems in na sb together.