Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 07/23/2005 | 37546 | 5 | 08/28/1999 |
| Beginning in 2000, when the car was less than one year old, we have experienced major equipment failures. first, the egr valve malfunctioned; it was eventually repaired at honda's expense. next, one of the motors for the side power doors failed. that cost approximately $800 to repair. then, the transmission failed, and honda eventually covered the full costs under an extended warranty. for at least four years, we were plagued with an erratic check engine light, and sometimes the computer code was inadequate to direct a repair. in 2003 the radiator rotted out, and the replacement/repair cost us $800. in 2004 the catalytic convertor failed, and that replacement/repair cost us $1400. on july 22, 2005, the rear a/c vents failed to cool, and i called for an appointment at our local dealer to have that checked and repaired. the repair was scheduled for july 25, 2005. when i was driving the car on july 23 with the a/c turned on (the front vents continued to cool), the engine died while i was driving at a speed of 45 mph on a local highway. i managed to pull off into a nearby parking lot, and i was able to restart the car after turning off the a/c. it is now at the dealer's shop, and the labor costs alone to determine the cause of the a/c failure will cost more than $350. after inspecting the system for more than three hours july 25, the dealer's mechanic still could not locate the source of the problem. needless to say, i hate this car! i have had many more problems than i ever expected, and the responses from american honda and from the local dealer have been disappointing. neither establishment knows how to relate successfully to customers. this car has been a real lemon, and i am struggling with my decision about what to buy to replace it. although honda has a good reputation, i have not found this car to be reliable. in fact, it is a major source of stress in my life, causing me to gnash my teeth when i am driving it, for i have no confidence in it at all. | |||
| 07/07/2005 | 91000 | 11/01/2004 | |
| Dt: consumer states she received a recall letter; the engine light came on in may. . so she took it a dealer; they had done a transmission fluid check before this. 3 weeks later on may 16, the engine light came one and they ( the dealership) told her there was a recall on the vehicle and they would order the parts. it would be ready by 6-24-04. on the 24th, they called and said they had broken an axle and would have to order the parts overnight and it would be ready on 6-25 at 2pm. she called at 1:30 and they said they hadn't received the parts yet. at 3:40 she called again and they said it was ready. they drove to get the car. after that the maintenance light came on. when they turned the car off it would not turn back on again. her husband checked the car and all of the transmission fluid was leaking out. they called the dealership and talked to randy; he gave them a rental to go back home. they (the dealership) drove to her home (an hour away) on monday 6-27 and dropped off her car and got their rental. they told her the srs light was on because the battery was weak. they replaced the battery. the srs light was still on; they called the dealership and made an appt. to bring the car back. they are upset because the srs light was not on before. the clock on the car will not turn on. the automatic lock system will not work. the alarm system doesn't work. consumer did not have a recall number. *nm | |||
| 04/01/2002 | |||
| Engine check light kept coming on intermittently, vehicle taken to dealer, and they informed consumer that transmission needed to be replaced. feel free to provide any further infromation.*ak | |||
| 03/14/2002 | 4 | 11/01/1998 | |
| Engine check light came on 5 times over 4 months. the last time transmission had to be replaced.*ak | |||
| 12/18/2001 | 3 | 04/01/1999 | |
| Engine check light turns on repeatedly. honda service says failure code indicates new transmission needed, although we do not detect transmission problems just yet. internet search has turned up a lot of others mentioning similar transmission problem with 1999 honda odyssey, and i dont want to wait until there is an accident before reporting my transmission problem. based on the number of others owners with same problem, hopefully honda will do the right thing and repair/fix this problem. *ak | |||
| 11/01/2001 | 2 | 02/01/1999 | |
| Engine check light came on at about 72,000 miles. took the car in to leigth honda and they told me to replace the solenoid. i paid $400 and it was replaced . about 1,000 miles later the engine check light came back on. this time took it to auto park honda in cary, nc. it had a torque converter failure code and transmission was replaced with a new transmission. i have had the repaired van back for two weeks and the engine check light has come back on again. we are waiting for auto park's response. i have been rea many, many complaints about the exact same problem at the autofan.com web site.*ak | |||
| 11/13/2000 | 1 | 04/01/1999 | |
| I bought a 1999 honda odyssey in april, 1999. it now has about 13,000 miles. on 11/13/2000, my wife was driving when she started to smell smoke. within a mile, all engine indicator lights illuminated, the engine quit, and smoke started coming out of the engine compartment. she got out of the van; within a few minutes, the engine was engulfed in flames. the fire department came to extinguish the fire; they say the fire was caused by an electrical short and that there is $18,000 in damage. my insurance company has investigated; they say there is $19,000 in damage -- a total loss. my questions: 1. what's the likely cause of the fire -- a honda design or manufacturing defect, or a dealer installation error? (i had the local dealer install a honda cassette deck in november, 1999; i had to take the van back for repairs a few days later when i noticed that certain electrical accessories no longer worked correctly and my battery went dead.) 2. what leverage do i have to get special treatment (e.g., a good deal on a new van, temporary transportation) from honda and the dealer? (my wife is 6 months pregnant, she had our 20-month-old daughter in the van with her; they are fine, but a bystander had to help them get out of the van -- they could have been seriously injured in this incident.) i have contacted the dealer, who has contacted honda. neither wants to provide temporary transportation (my insurance doesn't cover it); the best they've offered is to expedite delivery of a replacement (at least 2-3 more weeks). at this point, i don't know if they'll charge me msrp or give me a discount. *ak | |||
| 11/13/2000 | 1 | 04/01/1999 | |
| I bought a 1999 honda odyssey in april, 1999. it now has about 13,000 miles. on 11/13/2000, my wife was driving when she started to smell smoke. within a mile, all engine indicator lights illuminated, the engine quit, and smoke started coming out of the engine compartment. she got out of the van; within a few minutes, the engine was engulfed in flames. the fire department came to extinguish the fire; they say the fire was caused by an electrical short and that there is $18,000 in damage. my insurance company has investigated; they say there is $19,000 in damage -- a total loss. my questions: 1. what's the likely cause of the fire -- a honda design or manufacturing defect, or a dealer installation error? (i had the local dealer install a honda cassette deck in november, 1999; i had to take the van back for repairs a few days later when i noticed that certain electrical accessories no longer worked correctly and my battery went dead.) 2. what leverage do i have to get special treatment (e.g., a good deal on a new van, temporary transportation) from honda and the dealer? (my wife is 6 months pregnant, she had our 20-month-old daughter in the van with her; they are fine, but a bystander had to help them get out of the van -- they could have been seriously injured in this incident.) i have contacted the dealer, who has contacted honda. neither wants to provide temporary transportation (my insurance doesn't cover it); the best they've offered is to expedite delivery of a replacement (at least 2-3 more weeks). at this point, i don't know if they'll charge me msrp or give me a discount. *ak | |||
| 07/04/2000 | 0 | ||
| While going up a mountain engine check light came and consumer kept driving. vehicle would not go foward, it kept going backards. consumer feels this is very unsafe, especially for their kids.*ak | |||
| 10/01/1999 | |||
| While driving the engine check light intermittently comes on . vehicle was purachased three days prior to this problem. *ak | |||
| 1 | 03/19/1999 | ||
| Consumer has been experiencing very strong shocks as a result of static electricity. | |||