Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
10/12/200574850308/08/2000
 I have a 2000 honda odyssey. two weeks ago, my sliding door sensor went off for no reason. the doors were closed but when the vehicle was placed into drive the alarm in the car would sound as if one of the doors was open. i checked the doors and after a couple of times of opening and closing them, the alarm did not sound. i was due to have the car serviced for its 75,000 mile service so i waited to bring it into the dealership. when i brought the vehicle in for it's routine service, as i do for each scheduled maintenance, i was told that the door switch was the problem and that it would cost $1,100 to fix. i explained that the vehicle was under an extended warranty that i purchased at the time i bought the vehicle. honda in turn told me that they had called the warranty company (apparently the warranty was not a honda extended warranty. although, this is what rosenthal had portrayed it as) about the repair and that it was not covered. they told me that i could call the warranty company to complain if i felt so inclined to do. i called the warranty company and they said that the warranty had expired because of the mileage. the vehicle is just over 75,063 miles. they did not care that the warranty had expired. my question is how can this be a non-recall issue if a number of people have had the same problem. this situation is the exact reason why i purchased honda's extended warranty. i believe that honda is responsible for the repair. if i had know the doors on this vehicle would cost that much to fix i would have never purchased that van. *jb
07/05/2005740002
 Problem with 2000 honda odyssey motor mounts. vehicle with 70000 miles. front and right motor mounts needed replacing. service department indicates a very freqeunt occurance with honda accords and odysseys pointing to a design defect from the manufacturer. repair expensive to owner. failure causes significant vibration of engine and eventual progression of failure to other more expensive parts. to fix, parts were replaced.
05/31/200593000111/01/2000
 Consumer dissatisfaction with honda concerning notification of recalls to the new owner of the 2000 honda odyssey.***no answer required***. *mr (computers and control systems/egr port clogging) the consumer felt that honda should carry out it's responsibilities and perform the recall repair at no cost to him. *sc the dealer informed the consumer that the recall work had to be performed by 80,000, however the consumers vehicle had over 93,000 miles. *jb
11/15/20030
 Power sliding doors opens by itself. dealer replaced latches. problems still existed. called and spoke with manufacturer's representative about problem and i asked for an extended warranty on doors. no response. called dealer to fix problem. dealer will not do repairs unless they see that doors are opens by itself. also, sometimes power doors will not close fully in. sometimes power doors buzzer will comes on occasionally. it's annoying. i think the defective doors are unsafe especially for children. i need a life time warranty on door problems. also fan blower is noisy at medium to high speed. dealer fix once.problem arises again. 80-85% of the time the front brakes are grinding. new pads, same problem.
08/17/200210/01/2001
 Transmission started to clunk right after i purchased the vehicle (12/01) and the engine check light came on repeatedly starting in march 02. *ak
09/07/2001307/01/2000
 The check engine light comes on every time the gas tank gets below 1/2 tank. the dealer staes that they or honda can not determine why this is happening. they are changing parts, but can't figure out why the light keeps coming on.
04/25/2001
 Driver's side floor mat will roll up underneath accelerator pedal and will interfere with driver's feet. consumer was worried that this could possibly interfere with application of brake pedal. please provide any additional information/attachments.*ak
03/05/20010
 When trying to open sliding door with remote control it will not open. sometimes could open on its own while driving. *ak
07/31/2000102/01/2000
 Dash lights fail to illuminate dash panel
01/24/2000111/23/1999
 Keyless remote failed to open or to lock the vehicle. yh
03/22/2000601/01/2000
 Engine check light stayed on 6 times. 6 times to dealer. corrected by replacement of gasoline filler neck. honda field engineer called in 3/22/00 to check repairs.