Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/01/2003 | 35000 | ||
| Tl* the contact owns a 2002 honda odyssey. the contact stated that both the driver and passenger side sliding doors were inoperable and would not open. the vehicle was taken to the dealer where lubricant was applied to the rubber door seals. the failure persisted and as the contact attempted to open the sliding door, the exterior door handle fractured. and the contact had to abruptly kick the interior door panel until the door was opened. the failure continued to recur sporadically and was not further repaired. the approximate failure mileage was 35,000. | |||
| 06/01/2003 | 35000 | ||
| Tl- the contact owns a 2002 honda odyssey. the contact stated while parked the sliding doors of both the drivers side and passengers side would not open. the contact stated the exterior handle of the passengers side broke while attempting to open the door. the contact stated he kicked the door from the inside in order to open it. the failure occurred on different occasions and happens intermittently. the vehicle was taken to the dealer prior to the handle braking. the technicians stated lubricant was applied to the rubber seal of the doors. the failure continued to occur and was not repaired. the approximate failure mileage was 35,000. ds | |||
| 02/22/2009 | 1 | ||
| 2002 honda odyssey passenger power sliding door won't close changed fuses had it into shop can't seem to fix i'l be driving along and the door just opens thank god my kids are grown up. *tr | |||
| 08/07/2009 | 100000 | 1 | |
| Driver side passenger electric sliding door will not completely close without forcing it from the outside with a heavy nudge. *tr | |||
| 05/20/2009 | 82000 | 1 | |
| Passenger sliding door on 2002 honda odyssey sticks to the point where the handle on the outside has broken off when trying to open it. this is the second time this has happened. the door has stuck on and off over the years and the handle has been broken off once previously. the handle cost me $247 to replace at the dealer the first time, where i was told i needed to lubricate the seals on a regular basis to prevent this from happening again. it was their opinion that the seals just worked too well. the only way in and out of the door without the handle is to kick the door with both feet from the inside to get it open again. *tr | |||
| 04/28/2009 | 96000 | 1 | |
| The sliding doors of our honda odyssey minivan don't (always) open when they are unlocked. they stick. this prevents passengers from getting out of the van in a timely manner in an emergency. in particular it prevents rescue workers from freeing anyone trapped inside in an accident. *tr | |||
| 03/30/2009 | 97000 | 1 | |
| Drivers side passenger door would not close, it would come very close to closing and then would retreat backwards as if something was in its way, though nothing was. i was able to manually close the door. the same day this occurred, my husband checked the car and tried taking out the fuses to see if we could reset the doors memory'. the door would then close, no door light was lit on the dash, nor was there a beeping noise which indicates door is open. the door did appear slightly ajar though. my husband drove the car down the road, thankfully this time without my kids in the car, and the drivers side passenger door opened by itself on 3 occasions before returning home, only a couple of miles. we have an appt in the morning at a honda dealer to fix the problem. after doing some research on line, other people report the same thing happening to their honda odyssey minivan as well. *tr | |||
| 10/14/2007 | 75000 | 1 | |
| Honda odyssey 2002 passenger door jam. door does not close properly; this is a safety hazard as i take 3 small children in a car where door is not fully secured. have to drive car with alarm sound. taken car to dealer many times & they are unable to fix problem and refuse to acknowledge that this is a major problem with many of the odyssey mini-vans. *tr | |||
| 09/02/2008 | 87000 | 1 | |
| Driver side passenger rear sliding door will not latch completely. when the car is moving the door disengages and causes the buzzer to sound. because the door does not latch or close completely the door cannot be locked. the car must be driven with the door not completely latched which is a safety issue as there are small children in the car. *tr | |||
| 08/25/2008 | 77000 | 1 | |
| 2002 honda odyssey ex - left (driver's side) sliding door opened while i was driving with 4 children in the car. at the time i was making a right turn at a slow speed, fortunately they were all buckled in, but they were none the less terrified by the event. my son, who was closest to the door, is refusing to ride in a car. the car is at the honda dealer in keene, where they say that i need to replace the two sliding door hinges for around $500. i have contacted american honda, and they say that there is no tsb for the 2002 honda odyssey sliding doors (they acknowledge that there is one for the 1999-01 models). i have seen several complaints of the sliding doors opening while driving on 2002 honda odyssey's on websites such as carcomplaints.com and carsurvey.org. this was a frightening event and there needs to be, at the very least, a tsb in regards to this defective door. thank you for your help. *tr | |||
| 07/26/2005 | 47000 | 1 | |
| Transmission went on the way home from vacation at 44,000. broke down on ny thruway - very dangerous and very inconvenient. $2900 to replace transmission. transmission went on the way to vacation at 87,000. broke down on exit 2 of nj turnpike. very dangerous and very inconvenient. had to leave car and rent one to continue on our vacation. will get fixed this weekend - $3300. honda odysseys are notorious for this, and depending on where you break down, this can be very dangerous. we have 2 kids under 10, and this has happened twice with them in the car on highways with cars running at an average of 75 mph. honda is really taking chances with peoples' lives turning out faulty product. it's a crime. *tr | |||
| 06/21/2007 | 77800 | 1 | |
| On 6/21/08 and 6/23/08 the right rear power door on my honda odyssey van came open while driving. their were two children in car seats in this row. the van was brought in to the dealer on 6/27/8. at first we were informed that in order for this to happen three components would have to fail simultaneously and that it was basically impossible. they have been in touch with american honda motors and were told that it is impossible and they never had any reported case of it. they have faxed the dealer a questionnaire and the dealer will be trying to diagnose from that. we are very concerned for the safety of the children. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/01/2003 | 35000 | ||
| Tl* the contact owns a 2002 honda odyssey. the contact stated that both the driver and passenger side sliding doors were inoperable and would not open. the vehicle was taken to the dealer where lubricant was applied to the rubber door seals. the failure persisted and as the contact attempted to open the sliding door, the exterior door handle fractured. and the contact had to abruptly kick the interior door panel until the door was opened. the failure continued to recur sporadically and was not further repaired. the approximate failure mileage was 35,000. | |||
| 04/06/2008 | 59564 | 1 | 02/20/2002 |
| The power sliding door on our van failed causing the door to whip open while traveling on the interstate with our children in the seats next to the suddenly open door (our dog was also in the vehicle and could have stepped out onto the road at 65mpg)! we had zero warning that there was a problem or that anything was wrong. pulling into a service station they were unable to correct the problem nor could honda or its dealers via phone. we were forced to drive home with the door taped from the outside and traveling at low speeds so the door would not open on the highway once again. what really makes the situation difficult is finding out via the internet that this is a very common problem with fixes posted on numerous pages. why there is not a recall when something this dangerous could happen and is this common is why i am writing. i am afraid to drive the 35 miles to the dealership!!! the problem is still not fixed because i am afraid to take the van on the highway. i don't remember the exact day or month we purchased the van but we did purchase the vehicle new. the internet fix did not cure the problem but we did try and it looked like it worked for others. we did not use aaa to tow the vehicle since we were at a service station and they called around for us to try and get a solution. a minor problem is understandable but when a door suddenly opens at interstate speeds i believe there should be a recall or at the very least an investigation. please respond so we know something is being done to prevent this from happening to anyone else and before someone or something gets seriously injured. if our dog fell out onto a busy interstate i couldn't even imagine the chaos that would ensue much less the heartache of the children (thank god for childseats!!!!!!!!!!!!!) *tr | |||
| 09/19/2007 | 107000 | 1 | 04/01/2004 |
| My two year old son's thumb was broken in the automatic power side door of my 2002 honda odyssey. the door is suppose to have a safety device that makes the doors stop if bumped. it failed and the door closed till latch connected and snapped my son's thumb below the first joint. my wife had to open the door to release the thumb. he was taken to chkd in norflok va and the finger was placed in a cast due to a clean break of the bone. *tr | |||
| 08/01/2007 | 1 | 05/17/2002 | |
| 2002 honda odyssey with transmission failure customer states that honda knows about this problem and he wants to reimbursed for repair**nar**cc the consumer stated a tenet spring in the automatic transmission snapped. the consumer stated there was a recall for this vehicle but his vehicle identification number was not included in the recall or extended warranty. the dealer stated driver's rear door doesn't open from the inside. *tr | |||
| 02/03/2007 | 1 | 10/02/2004 | |
| I own a honda odyssey and live in the northeast. the side doors of my minivan become completely frozen shut in winter. if i ever needed to get anyone out of the rear of my car in a hurry during an emergency there is no way to do this. *nm | |||
| 10/15/2005 | 62500 | 1 | 05/21/2002 |
| The child safety locks on the power sliding doors of our honda minivan disable the doors from being opened from the inside; however, when the sliding doors are open, the doors can be closed using the inside door handle, even with the child safety locks engaged. our 3 year old daughter activated the open door from inside, hurting her hand in the interior door handle as the door closed (once the door is in motion, the only way to stop it is using the key fob or the dashboard switch). the child safety locks should disable the interior door handle to both open and close the power sliding doors. *jb | |||
| 02/15/2005 | 2 | ||
| Door opened twice while driving, small children were siting in the car. electronic sliding door does not close completely. often have problems shutting it all the way, have had it repaired to no avail. company seems aware of the probem as the dealer repaired a body ding resulting from manually shutting the door. no injury has occured yet, but it is a dangerous situation. *ak | |||
| 01/18/2005 | 35000 | 1 | |
| Vehicle is experiencing problems with the electrical door locks. when the weather is very cold, the sliding doors will not open. it will make the beeping sounds as if the doors are to open, however, they do not open. owner contacted the manufacturer who suggested that the owner use a hair dryer to help open the doors. provide further details. | |||
| 10/02/2002 | 3000 | 50 | 06/10/2002 |
| My honda odysey van's both slidiing doors sticks on cold weather. unable to open for days. it is important saftey issue, with kids inside the van especially incase of an accident.*ak | |||
| 08/07/2004 | 36152 | 12 | 04/20/2002 |
| The handle of the passenger-side sliding door of our odyssey broke at just over 36,000 miles after repeated attempts to open the door that has been stuck almost every week for over two years. this is a safety problem because at times we have been unable to open the door from the inside or outside to get our children out of the vehicle quickly. my brother owns an odyssey and the door handle also broke on his sticking sliding door. our vehicle was reported to lia honda when it had 4,748 miles on it. they told us to lube the doors continually. it didn't help! every time we brought the vehicle in for service work we reiterated the continuing problem with the sticking door. they continued to state it is a maintenance problem that we must deal with and they would not list it as a warranty visit. nothing they suggested worked, particularly on hot summer days when the weather stripping behaved like glue. the american honda personnel we spoke to on august 18th told us that this is a known problem and that honda would cover it even though the vehicle was off warranty because we were unable to get the lia honda dealership to resolve the sticking problem after numerous visits under warranty. as of today, august 20th, katherine meyers of american honda has totally contradicted what the other honda representative told us and states that the sticking door has nothing to do with the broken handle and is not covered under warranty. i told her this has been a long standing safety issue and she stated that american honda is unaware of that. i see from the nhtsb web site that the following previous complaints are pertinent to this situation: 768792, 8018462, 8021100, 10007658, 10015774, 10023137, & 10038220.*ak | |||
| 04/13/2003 | 4800 | 1 | 09/01/2002 |
| The sliding door opened without warning. *jb. the sliding door failed to open, however the opened due to vibration when driving. the defect was due to the metal door sticking to the rubber seal. *jb | |||
| While trying to open sliding door from outside door become jammed. dealer has been contacted three times, and repaired door, but problem returned. please provide further information.*ak | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 09/26/2003 | 1 | ||
| While consumer was loading groceries the cargo door slammed. this could be a very serious potential hazard. *ak | |||