Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
03260303/26/200310001479Request for photos of leather seat seams splitting, cracking, or discoloration. *tt05/12/2003
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
01030203/01/2002631012Information on customer complaints that the driver's seat heater does not work. *tt04/30/2002
20202/16/2002629956Inoperative driver's seat heater. *tt04/10/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/11/200741923
 The transmission was slipped in 2007. it was brought to accura dealer for checkup and was informed nothing can be reproduced. since then the issue has been on and off. the transmission was slipped again between 2nd and 3rd geared and cel(check engine light) was on nov 17 2011. the vehicle seems stuck in the neutral for few seconds on the highway and it was lucky there are not accident. the vehicle was brought to honda/accura dealer again for diagonoses and no issue was able to be reproduced.. call up american honda service hotline, i was told it was beyond 3years/36000 warranty and nothing can be done.
05/10/2010143000
 Tl* the contact owns a 2002 honda odyssey. while stopped at a stop sign, the contact stated that the driver's seat abnormally moved backward while attempting to reach in the back seat. she attempted to return the seat back to normal position but to no avail. the contact was unable to use her safety belt when driving because the seat was unable to be readjusted. the vehicle was not repaired. the approximate failure mileage was 143,000 and the current mileage was 144,200.
11/17/2003306/18/2002
 Problems with the srs indicator light coming on and remaining on. have had car into dealer 3 times in one month. the srs control unit was replaced during the 1st visit. on the 2nd visit we were passed off and told that we should not put items on the seat. on the 3rd visit we are told that 3 items must be replaced 1) srs control unit 2) opds and 3) passenger seat sensor. when we purchased the car, we purchased an extended warranty. we are now being told that the first item (srs control unit) is covered under warranty but the other 2 items are not. this is unacceptable. the dealer is now saying that they will do us a favor and pay for the parts but we must pay labor.(hundreds of dollars) how can one part in a mechanism be covered but not the other 2. this is a key component in the car. this is a real safety concern. once the indicator comes on, we must take the car immmediately to the dealer or we risk serious injury (or death) if we are in a accident. i do about 3 hours of driving per day so this is not acceptable. we are being told that we cannot put items on the seat like a cell phone. this is ridiculous. who ever heard of not being able to have a cell phone near by. (which by the way there was no cell phone on the seat in any of the incidences) this is clearly a defect with this car that honda needs to address. *nlm
11/24/200218000106/18/2002
 My wife was rear-ended by a 2000 chevrolet hd 3/4 ton truck. the honda's rear crush zone operated as designed. what concerns me is that her driver's front seat was broken during the collision. *la
02/01/2001
 Third row buckets seats are bolted to floor. as a result, consumer's infant was flipped forward. dealer has been contacted. please provide further details. *ak
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
10/01/2001
 Head restraints (hr) do not work as described on pgs 14 & 104 of owners manual. i have a long torso and the fully extended head restraints hit me below the bottom of my skull. from the top of the fully extended hr there is still 10 to the roof. i called the local dealer & honda am about alt. hr's with longer posts. i was told none exist even though i can't comply with the safety instructions of their manual. to me, honda can be suied for faulty eq. if i'm rear ended and received neck/spine injuries. the local dealer parts dept said i'm not the first to ask about the short posts on head restraints. *ak
SEATS - FRONT ASSEMBLY - RECLINER
01/02/20121
 2002 honda odyssey. consumer writes in regards to safety recall campaign related to transmission *tgw the consumer was informed the recall had already been performed at 28,232 miles. however, the consumer has an invoice which showed the recall was not performed at that mileage. the consumer is seeking reimbursement for the transmission replacement. also, the left middle seat recliner handle was replaced. *jb
06/24/20041
 Consumer stated that while her husband was driving driver's side seat broke. she took vehicle to the dealer and had it repaired. but felt this was a safety issue. also, consumer was seeking reimbursement.*ak
05/24/2004190001
 Wife rear ended while parked at red light. other car travelling 40-45 mph when it struck her car. the driver's seat broke on the right side, causing her ribs and soft tissues to be injured. car has not yet been totalled by insurance, it is still being investigated. we wonder if this is a common occurence in these cars, a 2002 honda odyssey.*ak
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
03/27/200657400111/01/2005
 Dt*: the contact stated while driving 60mph, the driver's side seat warmer was enabled for 10 minutes when there was a pinching sensation from the seat cushion area. the seat warmer was turned off. afterwards, the contact sustained minor injuries from the warmth of the seat warmer. there were no visible signs of a fire or damage to the seat. the vehicle was seen by a dealer. the dealer performed a diagnostic test, but was unable to duplicate a problem with the seat warmer.