Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
01130301/13/200310000985Front damper noise. *tt04/09/2003
01060301/06/200310000977Inspection of alabama-produced vehicles with complaints of steering wheel being off center. *tt04/09/2003
STEERING - COLUMN
01010301/01/200310001789Install the shift lock release slot cover correctly. *tt *jb07/18/2003
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
27080108/24/2001623737Information on the accessory towing package. *et10/30/2001
STEERING - HYDRAULIC POWER ASSIST - PUMP
110211/16/200210013782Power steering belt tension adjustment. honda tech line summary. *tt04/26/2005
STEERING - HYDRAULIC POWER ASSIST SYSTEM
11010211/01/200210005867Power steering pulley belt failure after service bulletin 02-055. *tt03/18/2004
04010304/01/200310003135Information on whether to replace the reservoir on a noisy power steering pump. *tt10/09/2003
30303/16/200310001834Power steering pump noise due to obstructed power steering reservoir filter. *tt07/22/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/28/2011124000
 Failed on interstate @ 50mph.
10/04/200511000
 About 20+ times, while driving and then applying the brakes at low speed, all of the dashboard/instruments panel lights flashes on briefly, then turns off. the honda dealer could not fix this problem because they could not reproduce this intermittent problem. then on 10/14/2011, the same thing occurred again but in addition to all of the dashboard/instruments panel lights flashing, the steering wheel locked up where it could not be turned and almost caused an accident (almost ran over a pedestrian). luckily the brakes still worked. after turning off the engine, pulling out the key, and then restarting it, the problem went away. many owners have reported the same problem on the honda odyssey owner's forum at: http://www.odyclub.com/forums/9-problems-concerns/1365-2002-dashboard-lights-flash.html this is a known honda problem where they issued a technical service bulletin (tsb) #03-902, which can be seen at: http://www.tegger.com/hondafaq/tsb/odyssey/x03-902e.pdf this tsb shows that replacing the alternator fixes this problem. my wife does not want to drive it anymore because she fears that this vehicle is unsafe to drive.
11/27/2009102000
 I was on 128 n in mass. at 5:15pm in heavy traffic on the 2nd lane from the right near exit 35. a sedan on the right-hand lane came too close to my 2002 honda odyssey and i swerved slightly to avoid it, while still staying on my lane. after that, the wheel would not straighten and the car started weaving. i signalled and went over to the break down lane and tried to stop the car, but it went totally out of control, rolled over on the passenger side and came to a stop after hitting the guardrail. thankfully, my two passengers and i were unhurt, but the van was totalled. the cars behind me had seen the van weaving and slowed down and it was a miracle that the odyssey did not hit any other car. we spoke to our local honda dealership who could give no satisfactory explanation about the car's sudden failure. the van had 102,000 miles on it at the time of the failure, had recently passed inspection, had new tires and had an up-to-date service record. while we were fortunate to be physically unharmed, the shock and trauma stayed for a long time and i can only bring myself to talk about it after many months. i was very disappointed with the lack of response from our dealership in burlington, ma, where i had regularly taken the car since it was bought in 2002.
09/10/2008105000105/01/2008
 Tl*the contact owns a 2002 honda odyssey. the independent dealer stated that the vehicle was in very good condition at the time of purchase. the contact stated that the vehicle began pulling to the left. the tires were replaced and an alignment was performed. she also observed a massive oil leak coming from the vehicle. the dealer stated that nothing could be done because she was outside of the 30-day used car warranty. an independent mechanic discovered that the vehicle was involved in a previous crash, in which the crankshaft was sealed as well as the origin of the massive oil leak. the mechanic found that the sealant previously used on the crankshaft and the tires were beginning to loosen. the vin was unknown. the failure and current mileages were less than 105,000. updated 12/15/08 *cn the vehicle needed a new crank seal, water pump and timing belt. updated 12/16/08. *jb
08/10/2002708/10/2002
 Problems with radio volume button, indicator light, and vehicle pulls to the left.*mr vehicle pulled to the left when the consumer test drove it on 08/10/2002. dealer assured her it would be repaired. after about one week of driving the vehicle, it continued to pull to the left unless she held the steering wheel to the right and forced it to go straight 08/20/2002. on 09/24/2002 vehicle was taken to the dealership for problems with the door and srs light coming on and off while driving. on 10/24/2002 consumer drove the vehicle to the dealership again. they stated the problem was fixed. on 12/18/2002 the consumer insisted that the technician test drive the vehicle to experience the defect. technician did experience it and stated it needed to be fixed. the next day they informed the consumer an alignment was done to fix the pulling to the left. as far as the srs light, there were no repairs at that time. consumer would be contacted to make an appointment for repairs. on 04/10/2003, consumer returned for routine maintenance and a total fix for the pulling to the left. consumer wanted a replacement vehicle. *ph
STEERING - COLUMN
09/21/2009140000
 Tl*the contact owns a 2002 honda odyssey. while driving he experienced gear failure, which caused the steering column to lock. the manufacturer was notified in reference to recall #04v176000 (power train:automatic transmission); however, he was advised that since the recall was already performed, they would not assume any responsibility for repairs. an authorized technician concluded that the transmission was never replaced. the failure has not been remedied. the failure and current mileages were 140,000.
01/06/2003
 While driving the vehicle at any speed vehicle will pull to left, due to a faulty power steering. dealer has inspected several time and could no duplicate or correct the problem. ph
STEERING - WHEEL AND HANDLE BAR
02/26/2011169000
 Front pass side (right) coil spring broke suddenly about 3 inches from the top while traveling down road our near home. the coil popped out of the strut upper mount and rubbed on inner fender. replacement coils were fitted on 3-5-2011 to both sides when it was discovered the right side coil was previously broken at the bottom flat wound coil. the left side front coil was also previously broken at the top most coil,for an unknown amount of time . the sharp ended piece was trapped under the remaining spring piece.