Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 204 | 02/16/2004 | 10014248 | Water leak at doors and/or floor. *nm | 04/29/2005 | |
| 06012004 | 06/01/2004 | 10014213 | Rodent damage to knock sensor subharness. *sc | 04/29/2005 | |
| STRUCTURE - BODY | |||||
| 704 | 07/16/2004 | 10014107 | Paint code location. *sc | 04/28/2005 | |
| 704 | 07/16/2004 | 10014108 | A thumping sound from the rear of the passenger's compartment when accelerating or braking can be caused by the back and forth movement of fuel in the fuel tank. *sc | 04/28/2005 | |
| 010802 | 08/01/2002 | 638124 | Owners may complain of a ticking or clicking coming from either side of the dashboard when going over small bumps. *tt | 12/10/2002 | |
| 107 | 07/16/2002 | 637662 | Information on servicing ticking, clicking noise at the dash. *tt | 12/03/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 406 | 04/16/2006 | 10019974 | Left power sliding door inop, beeps 3x. *tt | 05/17/2006 | |
| 01012004 | 01/01/2004 | 10009079 | Power sliding door comes off its track. honda. servicenews. *tt | 09/09/2004 | |
| 1202 | 12/16/2002 | 10002581 | Power sliding door service bulletin index. *tt | 09/05/2003 | |
| 010103 | 01/01/2003 | 10001800 | Power sliding door service bulletin index. *tt *jb | 07/18/2003 | |
| 020103 | 02/01/2003 | 10001809 | Front door howls in strong crosswind. *tt *jb | 07/18/2003 | |
| 00091 | 10/29/2002 | 00091 | 10000259 | Manual sliding door is difficult to open. *tt | 02/20/2003 |
| 010302 | 03/01/2002 | 631010 | Information on power door lock operation. *tt | 04/30/2002 | |
| 202 | 02/16/2002 | 629957 | Information to resolve power door locks that won't unlock doors. *tt | 04/10/2002 | |
| 010102 | 01/01/2002 | 629305 | Information on power door locks that may lock by themselves or may cycle twice to unlock and then lock themselves. *tt | 04/01/2002 | |
| 011101 | 11/01/2001 | 627523 | Subject regarding sliding door creak or rattle noise. *slc | 02/11/2002 | |
| 191001 | 10/19/2001 | 626681 | Information regarding noise from sliding doors. *yh | 12/17/2001 | |
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||||
| 02056 | 12/09/2003 | 02056 | 10008523 | Weak tailgate struts. *tt | 08/04/2004 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 7847 | 03/09/2000 | 633658 | Subject regarding creak noise at driver or passenger floor. *tt | 09/23/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/07/2009 | 100000 | 1 | |
| Driver side passenger electric sliding door will not completely close without forcing it from the outside with a heavy nudge. *tr | |||
| 04/28/2009 | 96000 | 1 | |
| The sliding doors of our honda odyssey minivan don't (always) open when they are unlocked. they stick. this prevents passengers from getting out of the van in a timely manner in an emergency. in particular it prevents rescue workers from freeing anyone trapped inside in an accident. *tr | |||
| 03/30/2009 | 97000 | 1 | |
| Drivers side passenger door would not close, it would come very close to closing and then would retreat backwards as if something was in its way, though nothing was. i was able to manually close the door. the same day this occurred, my husband checked the car and tried taking out the fuses to see if we could reset the doors memory'. the door would then close, no door light was lit on the dash, nor was there a beeping noise which indicates door is open. the door did appear slightly ajar though. my husband drove the car down the road, thankfully this time without my kids in the car, and the drivers side passenger door opened by itself on 3 occasions before returning home, only a couple of miles. we have an appt in the morning at a honda dealer to fix the problem. after doing some research on line, other people report the same thing happening to their honda odyssey minivan as well. *tr | |||
| 08/10/2007 | 75000 | 1 | |
| The manual sliding doors for the rear seats of our 2002 honda odyssey stopped closing securely so we had to take the car to the dealer for repair. the red lights on the panel and the inability to close the door tightly cause parents driving children quite a bit of anxiety. internet chat rooms indicate that this is a common problem with this model. *tr | |||
| 04/01/2002 | 1 | 03/05/2002 | |
| When i first got my 2002 honda odyssey, brand new, we noticed that there was unusual static electric shock. everytime me or my wife touch the vehicle after driving, we get shocked! when i brought the van in for a recall, i mentioned this problem to the service manager. after the recall was done, i asked about the static shock. he told me that it is normal. normal? he won't give me a remedy. this is one complaint. lately, i have noticed that my rear alloy rims have weird scratches. but they are not from driving and scraping onto something. it seems that the rims have veins emanating from the center out! my van only has 33,000 miles on it. i have been observing other odysseys, some older than mine, and they don't have the wear that my rims have. i also don't hear them complaining about static shocks either. i only wished that dealers are as fervent when they are trying to sell vehicles as when their former customers have a complaint/s. *nm | |||
| 06/22/2005 | 50000 | 4 | 04/14/2003 |
| High heat conditions causes the rear plastic caps of the luggage rack to weaken and blow off at highway speed. 2nd time the caps have blown off. hazard for vehicle's behind. *nm | |||
| STRUCTURE - BODY | |||
| 05/26/2012 | 113000 | ||
| Driver side sliding door would not close entirely. driving with my granddaughter in her car seat and the door opened. pulled over and i tried to close door but did not entirely close. locked with manual button but still opened. i scheduled with dealership after weekend to check it out and was told needed latch assembly kit. they didn't state why a new latch was needed but had replaced and total labor and part cost $303.00!! noticed several complaints of doors opening/ not closing properly on this make. | |||
| 12/13/2011 | 119437 | ||
| Tl-the contact owns a 2002 honda odyssey. the contact stated that the automatic sliding door closed while a passenger's hand was in the door path. the contact had to use excessive force to reopen the door to remove the passenger's finger. the passenger sustained bruising to the finger. the dealer was contacted and informed the contact to notify the manufacturer of the failure. the manufacturer did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not diagnosed or repaired. the current and the failure mileages were 119,437. kmj | |||
| 12/13/2011 | 119437 | ||
| Tl-the contact owns a 2002 honda odyssey. the contact stated the automatic door closed on a passengers finger while entering the vehicle. the contact had to use excessive force to reopen the door to remove the passengers finger from the door. the passenger sustained bruising to the finger. the dealer informed the contact to notify the manufacturer of the failure. the manufacturer offered no assistance since the vehicle was no longer under warranty. the vehicle had not been diagnosed or repaired. the current and the failure mileages were 119,437. bw | |||
| 09/05/2004 | 24000 | 1 | 02/25/2002 |
| I own a 2002 honda odyssey van. my partner's mother was getting into the back seat of the van last week, and grabbed hold of the overhead handle to help her up (she's 79 years old), and as she stepped into the van, the handle broke off the ceiling, causing her to fall backwards onto her back, roll backwards and hit her head on the asphalt. fortunately (miraculously), she did not sustain any injury (except being a little sore the next day). this woman is not a large woman...she is only 4'10 and does not weigh all that much. my concern is the potential for injury that the breaking of this part could pose. i am a safety professional (ehs manager for manufacturing), and am quite atuned to hazard awareness. there is nothing in the owner's manual or inside the vehicle that tells you not to use this handle to help yourself into the van. it appears to be there for that purpose. it is made of plastic on the outside, and evidently (now that i can see where it broke) it is plastic all the way to the mounting screws. i wanted to report this potentially dangerous hazard, so that something can be done either in the design, or in the warning system. this could have resulted in a very serious injury (broken hip or other bones, or even a head injury). my honda dealer simply ordered a new part to be installed. i can guarantee that if there were an injury involved, this incident would have resulted in a lawsuit. i would appreciate a response to let me know what you can do about this problem. thank you for allowing me to submit this complaint. carol topitzer milford, ct. *ak | |||
| 06/14/2003 | 1 | 11/16/2001 | |
| 2002, honda, odyssey exhibits whistling noise around the windshield at varying combinations of car speed, wind speed and wind intensity. *ak larry hopkins honda was not able to duplicate. larry hopkins honda recommended that i call the honda customer service number and see if they could assist with a recommended solution. i called the honda customer service number 1-800-999-1009 and spoke to tony yun. case# no12003-06-2600848. mr. yun says that i must take the car to a dealer and be able to replicate the noise before anything can be done to fix the car. since the noise can only be replicated under certain wind and speed conditions, i asked that he search the honda data base for other customers with similar problems and see if there is a recommended solution. mr. yun told me that honda doesn't work this way that every case is handled separately and that there could be no action until the noise was replicated. i need help to press this case with honda. i believe that they must have a file of similar incidents since i found the same problem posted on honda newsgroups. i don't believe it is fair or realistic to have to wait for a combination of the right driving conditions, my availability and their service adviser availability before honda addresses this problem. | |||
| 10/01/2002 | |||
| While traveling on the highway if there is a sudden stop the cup holder which containg beverage will spill out. the dealership is aware of the problem. mr | |||
| STRUCTURE - BODY - DOOR | |||
| 06/01/2003 | 35000 | ||
| Tl* the contact owns a 2002 honda odyssey. the contact stated that both the driver and passenger side sliding doors were inoperable and would not open. the vehicle was taken to the dealer where lubricant was applied to the rubber door seals. the failure persisted and as the contact attempted to open the sliding door, the exterior door handle fractured. and the contact had to abruptly kick the interior door panel until the door was opened. the failure continued to recur sporadically and was not further repaired. the approximate failure mileage was 35,000. | |||
| 08/25/2008 | 77000 | 1 | |
| 2002 honda odyssey ex - left (driver's side) sliding door opened while i was driving with 4 children in the car. at the time i was making a right turn at a slow speed, fortunately they were all buckled in, but they were none the less terrified by the event. my son, who was closest to the door, is refusing to ride in a car. the car is at the honda dealer in keene, where they say that i need to replace the two sliding door hinges for around $500. i have contacted american honda, and they say that there is no tsb for the 2002 honda odyssey sliding doors (they acknowledge that there is one for the 1999-01 models). i have seen several complaints of the sliding doors opening while driving on 2002 honda odyssey's on websites such as carcomplaints.com and carsurvey.org. this was a frightening event and there needs to be, at the very least, a tsb in regards to this defective door. thank you for your help. *tr | |||
| 04/06/2008 | 59564 | 1 | 02/20/2002 |
| The power sliding door on our van failed causing the door to whip open while traveling on the interstate with our children in the seats next to the suddenly open door (our dog was also in the vehicle and could have stepped out onto the road at 65mpg)! we had zero warning that there was a problem or that anything was wrong. pulling into a service station they were unable to correct the problem nor could honda or its dealers via phone. we were forced to drive home with the door taped from the outside and traveling at low speeds so the door would not open on the highway once again. what really makes the situation difficult is finding out via the internet that this is a very common problem with fixes posted on numerous pages. why there is not a recall when something this dangerous could happen and is this common is why i am writing. i am afraid to drive the 35 miles to the dealership!!! the problem is still not fixed because i am afraid to take the van on the highway. i don't remember the exact day or month we purchased the van but we did purchase the vehicle new. the internet fix did not cure the problem but we did try and it looked like it worked for others. we did not use aaa to tow the vehicle since we were at a service station and they called around for us to try and get a solution. a minor problem is understandable but when a door suddenly opens at interstate speeds i believe there should be a recall or at the very least an investigation. please respond so we know something is being done to prevent this from happening to anyone else and before someone or something gets seriously injured. if our dog fell out onto a busy interstate i couldn't even imagine the chaos that would ensue much less the heartache of the children (thank god for childseats!!!!!!!!!!!!!) *tr | |||
| 05/09/2002 | 20000 | 2 | 05/01/2002 |
| Tl*the contact owns a 2002 honda odyssey. when appyling pressure to the brake pedal, the contact heard and felt a loud grinding noise. the dealer changed the brake shoes, but the problem still persists. the vehicle was inspected by two additional professional technicains and they advised her that nothing was wrong with the brake system. on two occasions, the sliding door would spontaneously open, allowing her children to exit the vehicle while in motion. the dealer could not duplicate the failure; however, they greased the rollers on the sliding door, which remedied the failure. several months later, the vehicle was rear ended directly in the center of the vehicle by another vehicle traveling 35 mph. none of the air bags deployed. there were no warning lights prior to the crash. the dealer was not notified. the cotnact took her vehicle to the dealer for nhtsa campaign id number 04v176000 (power train: automatic transmission). because there was no discoloration in the transmission fluid, the dealer informed her that the vehicle could not be repaired until it showed signs of failure. the contact called the dealer when she began experiencing failures shifting gears, and they advised her that they would not repair the vehicle under the free remdey outlined in the recall. the dealer refused to provide an explanation. the contact is in the process of having the vehicle repaired. the failure mileage was 20,000 and current mileaege was 80,000. *updated 10/20/08 *bf updated 10/21/08. *jb | |||
| 02/03/2008 | 41000 | 4 | 10/20/2001 |
| Yesterday (2/1/08), odometers read approximately 41,000. passenger side sliding door refuses to latch close. after open and closing several times, finally a hard push after the last close, the door latches close. this happened 3 times the whole day. today, this happened again, while my wife was driving with two small child's. the door won't latch & car won't lock a call to honda customer service, got the answer there's no recall on the 2002 odyssey regarding the sliding door. when ask if 2008 model has all the bugs fixed, answer was what can american honda do for you. you should bring the vehicle to dealer for check up. i answer there's nothing you can do, thanks. *tr | |||
| 12/20/2007 | 50000 | 100 | 09/10/2002 |
| When the temperature is below 30 degrees both of the passenger sliding doors on the 2002 honda odyssey freeze and will not open. when i have to drive my children to school each cold morning, they need to climb in through the front doors and proceed to the middle and last seats in the van. i have even installed a remote starter, so i can have the car running trying to heat up the inside for 20 minutes or so. this running of the car still does not help the situation. when the children exit the vehicle, they must exit in the reverse manner when we get to school. i feel this is extremely dangerous in the event that we all need to exit the vehicle quickly for an emergency. this situation of the doors freezing has been going on since we purchased the vehicle new. the first time it happened in december of 2002, i mentioned this to the dealer, however, all they did was add some silicone spray to the sides of he doors and the seals/gaskets around the doors. i park outside every day in the elements of the winter months in chicago and when the car was at the dealer, of course, it was indoors, and they could not re-create the freezing door situation. in checking with carstats.com, it appears that other vehicles have the same problem in cold weather. something should be done before someone does get injured. right now it has just been a major inconvenience to me and my children as this happens every time the weather is below freezing (with or without freezing rain). no here is it december 2007, five years later, and i now own the vehicle and the problem still exists. of course there is no more warranty, and i refuse to have to pay for something like this. i had a 1994 voyager and this never happened to that van. i am just really frustrated at this door freezing situation every winter since we have owned this vehicle. *tr | |||
| 03/21/2004 | 10 | 54 | 08/08/2002 |
| The automatic sliding doors continually and sporadically: 1 won't open manually or using the key, trapping person inside 2. will not close all the way using either method, causing a moving hazard 3. does not sense when something is obstructing the pathway (ex: my hand) so does not stop, causing an injury hazard 4. opens by itself when the car is parked, causing potential weather damage or theft oportunity. *ak | |||
| 10/14/2004 | 57000 | 4 | 02/14/2002 |
| Vehicle came to abrupt stop while traveling at a speed around 40mph, in some instances, it downshifted and won't accelerate at the same rate of speed that almost cause an accident (transmission was causing the vehicle to act like that). 2nd, sliding door on both side of the vehicle won't open in so many occassion, winter or summer. *ak | |||
| 09/04/2003 | 13000 | 1 | 08/24/2003 |
| The sliding door failed to open at times, which indicated a serious safety hazard. occupants of the vehicle were unable to open the door from inside or with the automatic button. as result a two year old child's hand became stuck in the door. *ak *jb | |||
| 04/08/2002 | 800 | 6 | 02/28/2002 |
| Driver and passenger side rear doors stick. *nlm | |||
| 05/01/2003 | 3000 | 20 | 03/22/2002 |
| Passenger side auto-sliding door opens and closes itself on occasion; has not yet happened while driving, as having door locked seems to prevent it from opening on its own. usually closes itself while i am leaning in putting my child in the car seat, and pushes me against the door frame until the sensor makes it open again. *nlm | |||
| 04/01/2002 | 100 | 30 | 04/01/2002 |
| Sliding doors will not open at times. serious safety hazard especially when you may need to get children out of the car. occupants of the car cannot open the doors fromt he inside at times. the doors stick shut and will not open. went to the dealer over six times and was told each time that it was normal and they would lube the track. this does not fix the problem and this is not normal. i need this fixed before there is an accident and someone is seriously injured. | |||
| 12/15/2002 | 17000 | 1 | 02/01/2002 |
| The passenger's sliding door closed up on child's finge, the button was pushed by accident. *ak the door was suppose to have a sensor to open automatically if something or someone was in its path. *ph *jb | |||
| 11/01/2002 | 10 | ||
| The right or passenger side automatic door has intermittent problems where it will not function properly. it may only open half way and stop, then either close or not at all unless done manually. certain times it opens and does not close at all, or slowly at first and then stops. sometimes it does closes but does not pull itself in towards the car to latch shut. it wont do it for weeks then it may do it once or multiple times a day. once had to go for 2 days with just manual doors as the electric did not respond at all, and then finally it did. its frustrating because it is intermittent, and i knew it was going to happen and should not have bought automatic doors since the odyssey has had this problem ever since it came out. | |||
| 09/29/2002 | |||
| When vehicle is parked over night, the vehicles sliding door will open by itself. when consumer opens sliding door it will only open half way. dealership has been contacted. please provide more details. mr | |||
| Consumer state power door would not properly close electrical. consumer would have to close door manual. dealer has been contacted. please provide further information. mr | |||
| 09/12/2002 | 20 | 09/01/2002 | |
| This is a serious potential safety hazard. i was unable to get to my daughter and get her out of the vehicle because of the sliding side doors sticking. had there been an emergency, who knows what could have happened. honda looked at it and lubed the door. i looked online and found many other consumers with the same complaint. this is very serious and please investigate as this could be a matter of life or death. dt | |||
| 04/28/2002 | 250 | 2 | |
| The passenger side door opens and closes intermittently. the consumer's wife pushed the button for the automatic door to open, but the sliding doors only opened a few inches. when the consumer tried to open the door, the door closed on his fingers. the dealership is aware of the problem. ts scc | |||
| 10/18/2002 | |||
| Consumer states that they are unable to open sliding doors, cause they are stuck shut.and door ajar lights comes on ,indicating that the door is open.consumer afraid that door will just open while driving. mr | |||
| 05/16/2002 | 1 | 03/15/2002 | |
| Consumer states sliding door sticks. dealer lubricated door seals. *tt | |||
| 06/28/2002 | 1 | ||
| While child was standing near sliding door consumer hit keyless entry button by mistake and child was caught in between the vehicle and door. door has no sensors.*scc | |||
| 02/20/2002 | 3 | 09/01/2001 | |
| Door opened overnight and rain soaked interior. door slides open unexpectedly.*ak | |||
| 03/04/2002 | 1 | 02/01/2002 | |
| Slding rear door electrical malfunction - will not stay closed. potential safety hazard with the vehicle. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 03/13/2008 | 1 | ||
| 2002 honda odyssey van - back sliding doors stick... can't open from inside or outside. the back sliding doors have always felt like something is in the groove, never smooth. at times, they are stuck closed or stuck open. my kids often have had to climb to the front or the rear door to get out of the van. in reading about similar stories online, it is imperative that this issue is addressed by honda so that no child is ever stuck in the car trying to get out. panic stricken children or parents might not be able to flee from danger should something occur. *tr | |||
| 07/12/2006 | 55000 | 25 | 10/17/2004 |
| I would like to report a safety issue with the honda odyssey minivan. the metal hinges on the driver and passenger door do a terrible job at keeping the doors open. a slight gust of wind or if the car is on an incline, the doors will slam shut on their own. i broke a watch band and was fortunate not to severely injure my wrist one time. it probably closed on my shins before that. i won't let my children near the front doors when they are open, for fear of severe injury to some body part being slammed into the door. i make a point to have my whole body leaning on the door if it needs to stay open for some purpose now. this is really a safety issue for the whole family. the dealership seemed to recognize the symptom, but said there was no replacement part available to fix the problem. i bet other owners have the same experience. i have never driven another car that i was afraid the front door would slam shut on me - without warning - before this. thank you - mikki bates. *jb | |||
| 09/09/2004 | 1 | ||
| While opening up the door the indicator light flasheed on the dashboard and remained on. passenger's side door handle broke off. consumer took the vehicle to the dealer for inspection. *ak | |||
| 01/20/2001 | 2 | ||
| While driving 35 mph driver's side door opened on its own. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic was not able to duplicate the problem. a few weeks later, consumer noticed that the rear sliding door did not lock properly. once again, vehicle was taken to the dealer for inspection, and mechanic could not duplicate the problem. *ak | |||
| 08/04/2003 | 18466 | 1 | 06/02/2003 |
| The vehicle was parked without prior warning, the daughter went to open the door and cargo strong arms collapsed.*ak *ts | |||
| 08/06/2002 | |||
| When using remote control to close driver's side door , door detached from vehicle. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 05/07/2006 | 1 | ||
| Struts on my hatch for my 2002 odyessy failed. hatch fell and hit me on the head. *nm | |||