Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/14/20131
 Driving home at about 20-25 mph. came to stop sign then as i stepped on gas to go found the gas pedal very hard to press on van felt heavy. tcs light came on and check engine light. the van would not speed up more than 10 mph!!!!!! *tr
01/14/2013
 Drving home at about 20-25 mph. came to stop sign then as i stepped on gas to go found the gas pedal very hard to press on van felt heavy. tcs light came on and check engine light. the van would not speed up more than 10 mph!!!!!!
07/06/2011135200
 We purchased four new firestone tires in july 2010. this is a second car for our family and is not utilized much (<8,000 miles per year). in may of 2011, the right rear tire suffered tread separation as we were travelling on the interstate at 70 miles per hour. we had three children in the car at the time (one of which is disabled) and suffered damage to the vehicle. the tire was replaced and firestone national center did nothing and offered nothing in terms of help. they didn't even want the tire model number for any database. they didn't even ask if we were ok. then in july of 2011, coming home from vacation with the kids in the vehicle, unbelievably the left rear tire suffered tread separation while travelling at 70 mph. we went off the road and again had damage to the vehicle (at least now the back end of the car is symmetrical with the damage). this time, firestone opened a claim and asked for both of the tires back however, they have yet to send us the claim forms. again, no concern on the safety of the family. the tires we purchased new were fr 380 p225/60 r16 97s tires with a manufacture date of 4908 and 4608.
04/01/2002103/05/2002
 When i first got my 2002 honda odyssey, brand new, we noticed that there was unusual static electric shock. everytime me or my wife touch the vehicle after driving, we get shocked! when i brought the van in for a recall, i mentioned this problem to the service manager. after the recall was done, i asked about the static shock. he told me that it is normal. normal? he won't give me a remedy. this is one complaint. lately, i have noticed that my rear alloy rims have weird scratches. but they are not from driving and scraping onto something. it seems that the rims have veins emanating from the center out! my van only has 33,000 miles on it. i have been observing other odysseys, some older than mine, and they don't have the wear that my rims have. i also don't hear them complaining about static shocks either. i only wished that dealers are as fervent when they are trying to sell vehicles as when their former customers have a complaint/s. *nm
01/03/200645000112/29/2005
 I have this rumble and vibration. i have had the van to the dealer many times and they say they have checked everything. i have also had the vehicle re-aligned, all new tires and re-balanced several times. at approx 60 mph the rumble begins as if the tire is out of balance and is severe enough that you can see the tops of the middle row seats vibrate. i am very concerned that the rumble will eventually put stress and extreme wear or the powertrain, wheels and tires. *nm
WHEELS - LUGS/NUTS/BOLTS
05/01/20064
 We purchased a 2002 odyssey used and the alloy tires in our climate expand and contract loosening off the wheel lugs slowly including the locking lug causing one tire to fall right off and other to come loose. when we went for new tires the dealer had seen two other cases of the same thing happening to this year of car with these alloy rims. i have seen other honda's with loose lugs that people had no idea. the dealer (non-honda) told me that after 50 kms after the tires were changed that they wheels would have to be retourqued, and sure enough there were a couple loose after that time. we now check from time to time but after the second torquing they were not too bad. the dealer said one of his customers had seen a safety notification on this but i could not find it. check your bolts!!!!!!!!!! often they are loose enough to move by hand. *nm
WHEELS - RIM
01/25/2003190001
 The vehicles rim leaked air from the tire . *nlm