Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/28/2011119000
 Driver's seat turns into a rocker and reclined backwards towards the second row while in mid traffic. dealer says that the seat tray is broken and costs to the owner is $2500 to replace it. seems like a manufacturer defect and a safety issue since incident was not provoked and seats looks new. i noticed drivers seats in models post 2004 are designed differently, a one-piece unit instead of a tray+seat. believe manufacturer is aware of this issue prompting redesign of subsequent models. car is unsafe to drive with the driver's seat rocking and reclining. all other seats seem to be fine.
09/13/20091250001
 The weld for the drivers seat failed in my 2004 honda odyssey with 125,000 miles. no warning. my wife asked if it was safe to drive and the shop foreman at the honda dealer said it was safe for a while. is a broken weld on a seat a major safety violation or at the least dangerous for my wife and daughters? *tr
11/28/20034690011/28/2003
 Tl*the contact owns a 2004 honda odyssey. sporadically, while driving various speeds, the heated seat becomes so hot that it burns the contact's skin. there are no warning indicators before or after the failure. the vehicle has not been taken to the dealer. the failure mileage was 46,900 and current mileage is 47,000. updated 1/8/09 *cn updated 01/14/09. *jb
09/26/200516690105/09/2004
 I am guessing that when i went to the car wash about a week ago, they lifted up the captains chairs, in the 2nd row, in my honda odyssey to clean. i didn't know that they had done this and checked my 2 year olds car seat to make sure it was secure but not the seat itself and drove away. today i was driving on the freeway and had to slam on my brakes when my daughter, car seat, and captain chair flew into the back of my drivers seat. the captains chair was not secure. my daughter was just fine with a few cuts and bruises. i spoke to all of my friends to warn them about this and not a one would have thought of that as being and issue. you cannot see easily that the seat is not securely attached and because i had not touched the seat myself i didn't have any idea that they would be any issue. i know now that i should always check that but seeing as how none of my friends even thought about that either, i thought i should make people aware. it shocks me that so many safety features have been implemented but not on something as important as this. please help me. *nm
SEATS - FRONT ASSEMBLY - POWER ADJUST
11/30/200408/30/2004
 The driver's seat has bad joints that let it rock from front to back. we have had the subwoofer installed under the seat by the dealership and they have checked the seat and have said this normal for the seat to do this. *jb
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
11/28/20034690011/28/2003
 Tl*the contact owns a 2004 honda odyssey. sporadically, while driving various speeds, the heated seat becomes so hot that it burns the contact's skin. there are no warning indicators before or after the failure. the vehicle has not been taken to the dealer. the failure mileage was 46,900 and current mileage is 47,000. updated 1/8/09 *cn updated 01/14/09. *jb
SEATS - MID/REAR ASSEMBLY
08/04/2005109/27/2004
 Dt: 2004 honda odyssey. the second row seat dislodged from the vehicle and tipped forward with consumer's daughter in a child safety seat. this happened when the consumer had to make a sudden stop. this seat had been in this spot for months. the dealership stated it was not latched correctly and they secured it. the dealership showed consumer how to do this. she tried to latch the seat and could not get it in. she then took the vehicle back to the dealership, and the service department agreed that it would not go in. then they looked at another vehicle and found the same problem. the seat had to be dropped down very hard into place to make it latch; this was not indicated in the owner's manual. the dealership originally stated could visualize that itwas latched, but upon further inspection, there was no way to tell.*ak
08/30/20041
 While consumer was entering inside of the vehicle placing the child on the second row seat the seat snapped backwards and hit the child. this caused the child to hit the floor of the vehicle. no injuries reported. consumer took vehicle to the dealer for inspection, and mechanic claimed that the vehicle was operating as designed. mechanic informed consumer that the seat spring lever was too forceful and needed to be replaced. *ak