Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
0406501/07/20050406510014935Homelink unit does not learn the garage door opener code. *tt05/12/2005
1101200411/01/200410013653Dvd res works with old- and new-style headphones. honda servicenews. *tt04/25/2005
EQUIPMENT - ELECTRICAL
0408001/21/20050408010014936Audio unit diagnosis. original not yet received. *tt05/12/2005
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
0201200502/01/200510015285Replacing lost or damaged navigation system dvds. *tt07/13/2005
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
120512/16/200510018874Res display black, sound plays from speakers. *tt01/19/2006
0901200509/01/200510018469Poor radio reception or static on rough roads. *nm12/27/2005
06010506/16/200510018196Audio/dvd player headphones inoperable. *jb12/16/2005
120412/16/200410018087Xm receiver replacement. *tt12/15/2005
80508/16/200510016785Audio/dvd player headphones inoperable - dealer visit request. *tt10/07/2005
0201200502/01/200510015286Xm radio gets only channels 0, 1, and 247. *tt07/13/2005
20502/16/200510015299Warranty audio ordering system. 2005 honda odyssey and ridgeline. *tt07/13/2005
0101200501/01/200510014738Registering replacement xm receivers. *eh05/09/2005
0116200501/16/200510014752Xm radio only recieves channels 0,1 & 247. *eh05/09/2005
1116200411/16/200410014523No dvd sound from headphone. *eh05/04/2005
1016200410/16/200410014482Which models have oem xm radio. *eh05/03/2005
1016200410/16/200410014481Dvd rear entertainment system headphones. *eh05/03/2005
1016200410/16/200410014480Xm radio error messages. *eh05/03/2005
1101200411/01/200410013658Xm satellite radio messaging at a glance. honda servicenews. *tt04/25/2005
1101200411/01/200410013657Which models have factory-installed xm satelitte radio? *tt04/25/2005
EQUIPMENT - OTHER - LABELS
08-04005/31/200810025523Load carrying capacity reduced label for all honda vehicles. *pe08/15/2008
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
0501200505/01/200510016294Driver's position & custom settings don't work. *sc09/06/2005
1116200411/16/200410014510Transferring maintenance minder oil life information. *eh05/04/2005
1116200411/16/200410014516Pax tire hotline telephone number correction. *eh05/04/2005
0916200409/16/200410013833Sending hds snapshot. *eh04/26/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
03/29/201185400
 Tl-the contact owns a 2005 honda odyssey. while driving approximately 55-65 mph a rock struck the air conditioner condenser and no warnings lights illuminated on the dashboard. the contact stated later the air conditioner started blowing hot air instead of cold air. the vehicle was taken to the dealer for the failure. the dealer advised him that the air conditioner condenser was punctured and needs replacing. the vehicle had not been repaired. the contact stated he filed a complaint with the manufacturer. the failure mileage was 85,400 and the current mileage was 85,445.
01/08/201194896
 Had to replace a front motor mount in my 2005 honda odyssey. my mechanic indicated that he contacted a honda dealer and they were out of the part because there were several odyssey's with the same problem. i didn't know how many complaints needed to be launched before a recall notice would be considered. i wanted my vehicle noted since i did not go to a honda dealer.
10/20/201057000
 Rear lift gate struts fail without notice. at this point, the rear lift gate is extremely heavy and dangerous to ones safety. this is the second time this issue has occured on this vechile. honda keeps replacing the sturts with the same part number that continues to fail. same repair was completed on this vechile eightteen months ago. i requested a better stronger or beefier replacement strut,but since my vechile is under extended warranty they keep replacing with the same part number. i have four small kids and if it were to fail with one of them standing under the lift gate it could be a very dangerous situation.
08/17/2009750001
 Hole in condenser. appears this is a known defect with honda odyssey 2005 model, but no recall. will cost $900.00 to repair. defroster does not work properly unless repaired. dangerous to drive in rainy/icy weather. *tr
05/25/2007485001
 I have 2005 honda odyssey with res. both the wireless and the wired headphones do not work at all. the only thing you hear is a hissing sound. *tr
03/14/2008110/30/2004
 On honda odyssey 2005 model year (potentially other model years too), the flawed placement of air conditioning condenser in the front without any protection cause condenser to fail upon impact from road debris flying into it. when condenser fails and leaks, light smoke is observed. this is a potential fire hazard, not to mention up to $1000 cost incurred to replace the condenser and fix the ac system. honda needs to fix this design flaw for its customers by either shield the condenser or move it to a location less susceptible to road debris impact. there is no justification for exposing this vital part... *tr
07/28/20053000805/21/2005
 Multiple issues and incidents. overall significant cooling system design flaws combined with tow package install mistakes leave the cooling lines un-secure and unprotected. 2 ac line punctures, 5 power steering grinding repair attempts to no avail. *nm
04/01/20051
 2005 honda odyssey has problems with the back up sensor system.*mr the consumer stated the manufacture uses a small high frequency speaker at the tailgate. the consumer stated it doesn't serve a purpose for those with a frequency hearing loss or if the consumer inadvertently turns it off. *jb
EQUIPMENT ADAPTIVE
07/12/2012194000
 Motor surges while drive down highway.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/20/2009370001
 This is to file a formal complaint and request honda. i purchased a 2005 honda odyssey counting on its quality and reliability and unfortunately have been disappointed. the air conditioner stopped working after only 3 years and i had to replace the condenser just at 37,000 miles. better yet i was told by honda dealership that it would not have been covered by warranty anyway because it was caused by
06/10/200826000105/01/2005
 Tl*the contact owns a 2005 honda odyssey. while driving approximately 30 mph on normal road conditions, the air conditioning system was activated. warm air immediately circulated throughout the air vents in the vehicle. the vehicle was taken to an authorized dealer for diagnostic testing and they found a puncture in the condenser unit. the technician stated that the failure resulted from rocks in damaged roads. the vehicle has not been repaired. the failure mileage was 26,000 and current mileage is 38,000. updated 06/23/09. *lj the passengers side blows cold air and the drivers side blows warm air. updated 06/23/09.*jb
06/01/2008500001
 A/c unit (driver side). condenser had small hole (probably from rock on road). required replacement. damage would appear to be related to design weakness--locating equipment in vulnerable spot (front--exposed to common road hazard, e.g., rocks). repair cost was $750. dealer agreed to provide free part which saved 50% of this cost--i'm sure this was to appease a long time customer, but this would only be possible because of the evidence, such as on this site, which demonstrated the frequency of this problem. *tr
03/15/2008570001
 Front grill is designed in a manner that objects can fly through and cause damage to interior parts. a/c condenser was damaged - appearance of a rock shot puncture. *tr
07/05/2007550001
 A leak in air conditioning system allegedly caused by rock from the highway. the condenser was replaced at a cost of $720. *tr
09/04/2007400001
 2005 honda odyssey has wide opening where condenser sits - allowing rocks to damage it. i have had to replace the condenser twice in a 6 month period because of this rock problem. $750.00 to fix. american honda will not admit there is a design flaw nor will they cover the costs. driving through the desert in 100 degree weather with 3 young children and no a/c is ridiculous. *tr
03/14/2008110/30/2004
 On honda odyssey 2005 model year (potentially other model years too), the flawed placement of air conditioning condenser in the front without any protection cause condenser to fail upon impact from road debris flying into it. when condenser fails and leaks, light smoke is observed. this is a potential fire hazard, not to mention up to $1000 cost incurred to replace the condenser and fix the ac system. honda needs to fix this design flaw for its customers by either shield the condenser or move it to a location less susceptible to road debris impact. there is no justification for exposing this vital part... *tr
06/20/200711500105/24/2005
 I am the original owner of the 2005 honda odyssey with about 15 k miles. in june we noticed loss of the ac system. upon a visit to local honda dealer i was told that a rock/road debris punctured the ac condenser and the repair estimate runs about $ 700.00. in a process of calling 5 other local honda dealers trying to get a better pricing, i learned that my case is not that rare as it may sound. i was told that on average they replace about 2-3 ac condensers a month. then i checked the internet and found much more odyssey's owner with identical stories. my issue is that 2005-2007 odyssey has a design flaw - too big opening under the bumper that allows any road debris to penetrate ac condenser and/or radiator. i am firm believer that honda acknowledges that problem because 2008 odyssey has a very nice, factory installed screen mesh under the bumper without any significant body upgrades for that year model. i called the regional honda customer service center but they denied any responsibility. *tr
10/14/200761000104/01/2005
 Tl*the contact owns a 2005 honda odyssey. the contact stated that there is a wide opening on the lower grill of the vehicle. a rock entered the grill and created a hole in the air conditioner condenser, which caused a leak. he took the vehicle to the dealer and they replaced the air conditioner condenser. the contact researched the failure and found numerous complaints for this same failure. the failure and current mileages were 61,000. updated 12-12-07. *kb
10/08/200737400210/26/2004
 I have twice had my air conditioning condenser go out on my 2005 honda odyssey, once when it was 2 months old and now again as it is three years old (37,000 miles). the dealer says it is from rocks hitting the condenser unit. i feel this is a widespread problem (see http://www.topix.net/forum/autos/honda-odyssey/tjbopfur3svarkhcj), but honda thus far is not addressing it as a recall problem. they are making people pay to have them repaired. they covered my first one because the van was only two months old, but the second one is not covered. *jb
10/03/200750000105/10/2005
 Small rock damaged ac condenser. this clearly is the design flaw of the vehicle. there is no protective grill for the fragile ac condenser. it's cost $600 to replace the condenser. *tr
10/06/20071
 Today i am told by local honda dealers service shop that my ac condenser needs to be replaced due to road debris (probably a rock) and the cost will be over $900. i have a 2005 honda odyssey with less than 30,000 miles. of course this happened when we were out of town and drove home in 95+ degree temperatures. i have seen hundreds of complaints online about the very same complaint. apparently it is a design flaw that honda is well aware of. now i am faced with paying it all out of pocket or using my insurance with its $500 deductible after having been told that our coverage could very well go up in the future because of it (yet insurance company could not say how much or when). i am between a rock and a hard place... much like the poorly designed honda ac condenser. *jb
09/10/2007107/03/2005
 Dealership telling me that my ac isn't working due to a rock hitting the condenser, & that it wasn't covered under warranty. i did some research on line and have came across dozens & dozens of people that are having the same issue. this is a manufacturer default and they are trying to make us pay the price. *tr
04/01/200720400105/14/2005
 I incurred $700 of expense when the air conditioning compressor on my car was punctured by a stone. the compressor is placed in front of an open grill just a few inches above ground level, where it is often damaged by rocks coming up from the road. honda has had hundreds of such damages, but refuses to take responsibility for the design flaw, even though they have corrected it in 2008 models. *tr
07/16/200732709105/18/2005
 On 07/16/07 my wife drove about 65 miles to a dr. appointment. when she stopped smoke came from under the hood. she called me and i drove the 65 miles to check the van. the air conditioner was not working so i took the van to the dealer thinking a warranty repair. they told me a object hit the air conditioner coil in front of the radiator and this was not covered under warranty. it cost me $720.35. they advised me to order a aftermarket billite grill from e bay and this will keep this from happening again. i did and this cost me $104.00. i did a search in the internet and found this is happening to a lot of people in all areas of the country. seems there is poor designing for this area of the van allowing objects to damage the vehicle's parts. please investigate this problem. *tr
06/01/2007150001
 Honda odyssey 2005, air conditioner (a/)c condenser just had no visible hole. the dealer claimed only a little pebble could cause a leak. a/c stopped working as all the fluid leake d out, causing lot of environmental damage as a/c was filled with toxic chemicals. it was costing $100, which was a design flaw from honda. all over people were complaining but honda was just riding their high name and making people suffer. http://www.google.com/search?hl=en&rlz=1b2gggl_en___us207&q=honda+odyssey+2005+ac+not+working&btng=search. http://www.topix.net/forum/autos/honda-odyssey/tjbopfur3svarkhcj/p3. *ak
07/04/200731000107/04/2005
 Air conditioning (a/c) problem was diagnosed as having a hole in the a/c condenser which honda dealer stated was caused by road debris which was not covered by the warranty. after researching further the obvious cause of this was an engineering design flaw .- the a/c condenser was completely exposed to all the elements of the road with no grille/protection in front of it. honda should recall these vehicles and install a grille in front of the condenser to protect it, and reimburse those of us who have paid to have condensers replaced due to their error. this design flaw also left the radiator exposed which was a safety hazard. note, the 2008 odyssey appeared to have a grille for protection.*ak
06/15/200747000205/15/2005
 Air conditioning system failed due to condenser unit poorly designed. unit was not protected and kept getting holes in it. as per dealer, widespread problem with honda on this vehicle. 2005 honda odyssey. *ak
05/15/2007110/01/2004
 Air conditioner (a/c ) condenser punctured by rock. design is poor allowing condenser to be easily punctured by debris. *ak
04/10/200785000211/15/2004
 For the second time in the last 16 months a design flaw allowed a rock to damage the air conditioner condenser on the 2005 honda odessey. this repair is $1000 and not covered under warranty.
04/15/200728000107/25/2005
 2005 odyssey car has less than 30,000 miles. a/c stopped working. was told debris went under car and punctured condenser. not covered under warranty. after paying out of pocket for repairs discovered many other similar complaints. exact same problem with exact same explanation by dealership repair worker. if this is a design flaw, it should be repaired but not out of my pocket. it seems very clear honda is aware of the problem. *ak
03/26/200721000203/20/2005
 Air conditioner a/c condenser/compressor punctured, possibly by street debris (rock?). design flaw. not adequately protected. expensive, non-warranted item!*ak
11/07/200630000104/06/2005
 The air conditioner a/c on my 2005 honda odyssey stopped working. i took vehicle to the dealer, who said a rock had hit the condenser and caused a hole. this was not covered by warranty and will cost between $800 and $1000 to fix. honda stated that it was not under warranty because it was caused by an outside influence ie the rock. there was no protection for the condenser as it was located near two big holes for air intake under the licence plate, and the a/c condenserwas not protected by mesh or anything that would prevent rocks from hitting it under normal road conditions. if i could not drive it on the road without worrying about a rock hitting the a/c, then where can i drive it? *ak
07/28/20053000805/21/2005
 Multiple issues and incidents. overall significant cooling system design flaws combined with tow package install mistakes leave the cooling lines un-secure and unprotected. 2 ac line punctures, 5 power steering grinding repair attempts to no avail. *nm
07/21/200613434206/06/2006
 Purchased a 2005 honda odyssey minivan with 11000 miles. the air conditioning became intermittent; then gradually became warmer and warmer until it stopped. went to honda dealer in weymouth, ma. initially they said if a rock or other object may have caused the a leak, it would not be covered under warranty. i initially agreed, however, this is not just my van with a freak problem. on topix.net you will see that many, many others are having a similar problem. nhtsa needs to help the manufacturer recognize that they need to step up and cover the repair which will repeat time and again if no retro fit is made to protect the condenser. this is a very expensive repair and consumers are being saddled with costs, on top of owning a new vehicle, that has a warranty. the sad thing is the dealer acted like they don't know that hundreds of others have had a similar problem! please help! *jb
08/08/20061
 1) faulty paint - many chips off hood and bumper 2005 odyssey 2)a/c compressor damaged from a rock - issue is complained about with odyssey and accords - there is no protection to compressor and honda says it can easily happen again - 700.00-repair - many complaints of this issue online. *jb
07/24/2006103/01/2005
 Dt*: the contact stated the condenser to the air conditioner has been damaged due to rocks flying up and hitting the condenser while the vehicle is in motion. the dealer determined this occurs to these types of vehicles on a consistent basis.*ak
07/14/20051
 Honda odyssey air conditioner stopped working one day. took it to the local princeton honda dealer in nj. he said its because of a leak in the condenser and that a stone from the road hit the car and that it is not covered under warranty. i found it hard to believe that a stone would cause this. called honda america customer service, they gave me the same reason. it cost me about $850 to replace the condenser. then i researched and found out that a lot of people have this issue with the honda odyssey. here is a link to the newsgroup --> http://www.topix.net/forum/autos/honda-odyssey/tjbopfur3svarkhcj/p2#lastpost looks like a bad grill design at the least. honda refuses to acknowledge this problem. not sure what to do hence filing this complaint. *nm
01/15/200642000211/15/2004
 Poor design of 2005 honda odyssey. i have had to replace air conditioner twice in 18 months due to flying rock punctures. honda dealership knows of exact repair (chicken wire) but won't do it. hundreds of people on the internet are experiencing same problem. both punctures happened during winter when a/c not used so incident date is approximate. *jb
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
09/11/2005400015
 Hello - i have a 2005 odyssey that might have and others might have potential safety issues. a while back i found a loose bolt in the drivers side sliding door and another bolt that was not tightened at the factory. i am concerned that this represents a serious quality control breakdown. while my problem was addressed, since then i have had numerous other issues and in the process of filing a lemon law complaint as a result of repeated attempts to fix my vehicle. my concern is also that my dealership told me they have found six other vehicles with loose bolts in the car. if someone is in a position to do this, what else would this person potentially have done to this vehicle and others. this makes me wonder if someone at the factory was doing this as a joke or if there are other potential safety issues related to this finding. in addition to this, i have had multiple problems with the dvd/navigation system and the rear camera often stays on while moving forward. this is quite a distraction to the driver. i have been working these issues with honda customer care for the last 5 weeks with no progress. also, this vehicle has been in five times to have this looked at. i continue to have problems with this vehicle. while it was in having the dvd/nav problem looked and the rear view mirror fixed (fell off while driving down the interstate), three additional recalls were found. also, the rear view mirror could not be fixed and the windshield was replaced. had to bring it back in the following day since it was not installed correctly (had wind noise). this issue was fixed. i am now on vacation and the windshield washers stopped working. the problems that continue to mount up on this vehicle make me question its overall safety and road worthiness. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/01/2008550001
 2005 honda odyssey minivan. the dvd system will not play through the headphones any longer. you can listen to the radio and cd's through the head phones but the dvd will not play through them. my husband and i are stuck listening to the kids dvd movie while traveling. very frustrating. the headphone used to work just fine. they are not wireless, so it is not a battery issue. *tr