Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
01/11/20101
 We had rarely used our third seat, when i noticed that the third seat, passenger-side seat belt had a rip in it. it came unthreaded straight across the belt. at first i thought it was our dog; however a large breed dog could not have chewed straight across the seatbelt and there were no other dog teeth marks on the belt. but, i repaired it thinking that it was my dog and the dog was banned from the car. however, we have continued to have the same problem with this belt. with the seatbelt rarely being used, once a new seatbelt is installed, it begins to fray and becomes unthreaded straight across the belt and then comes completely apart. sometimes the fraying has been above the cover and exposed, but on several occasions the fraying began in the part of the seatbelt that is covered and inaccessible to anyone. i have had at least 5 new seatbelts and this has happened to each one. in one case, a new seatbelt was installed and without ever being used, this still occurred. once the new seatbelt was installed, i checked the seatbelt daily, and 7 days after the new one was installed, it began to fray again and then it completely separately. the dealership continues to blame the user, although these seatbelts were never or rarely used. this went on for over two years. i have not had a working seatbelt in that seat for over one year. now, this past week, a seatbelt that is used daily had the same problem. there is fraying across the seatbelt and it has become unusable. we can't even pull the seatbelt because the frayed area gets caught in the top shoulder mechanism. *tr
01/11/2010
 We had rarely used our third seat, when i noticed that the third seat, passenger-side seat belt had a rip in it. it came unthreaded straight across the belt. at first i thought it was our dog; however a large breed dog could not have chewed straight across the seatbelt and there were no other dog teeth marks on the belt. but, i repaired it thinking that it was my dog and the dog was banned from the car. however, we have continued to have the same problem with this belt. with the seatbelt rarely being used, once a new seatbelt is installed, it begins to fray and becomes unthreaded straight across the belt and then comes completely apart. sometimes the fraying has been above the cover and exposed, but on several occasions the fraying began in the part of the seatbelt that is covered and inaccessible to anyone. i have had at least 5 new seatbelts and this has happened to each one. in one case, a new seatbelt was installed and without ever being used, this still occurred. once the new seatbelt was installed, i checked the seatbelt daily, and 7 days after the new one was installed, it began to fray again and then it completely separately. the dealership continues to blame the user, although these seatbelts were never or rarely used. this went on for over two years. i have not had a working seatbelt in that seat for over one year. now, this past week, a seatbelt that is used daily had the same problem. there is fraying across the seatbelt and it has become unusable. we can't even pull the seatbelt because the frayed area gets caught in the top shoulder mechanism.
10/02/201166000
 Tl* the contact owns a 2007 honda odyssey. the contact stated that while driving 30 mph, she crashed into another vehicle and the driver seat belt failed. the air bags deployed and the contact struck her face on the steering wheel. the contact was transported to the hospital for treatment. a police report was filed. the vehicle was towed and the insurance company was to be contacted. the manufacturer was not notified of the failure. the failure mileage was 66,000.
10/02/201166000
 Tl-the contact owns a 2007 honda odyssey. the contact stated that while driving 30 mph, she crashed into another vehicle and the driver seat belt failed. the air bags deployed and the contact struck her face on the steering wheel. the contact was transported to the hospital for treatment. a police report was filed. the vehicle was towed and the insurance company was to be contacted. the manufacturer was not notified of the failure. the failure mileage was 66,000. kmj
08/19/201052014
 Seat belt malfunction, 2007 honda odyssey, far back passenger seat seat belt locked up around child in a twisted manner slowly crushing the passenger. seat belt could not be loosened. child and parent tried to retract seat belt by raising child only resulting in tighter seatbelt and the suspension of child in seatbelt. visual - child head is at head rest level and waist of child about 6-7 inches from from top of seatbelt retraction unit. child is in a back arch trying to keep legs touching seat to relive pressure from strap. solution - parent was unable to get seatbelt to release and efforts resulted in tighter seatbelt. parent had to utilize pocket knife to cut the seat belt strap. side note - internet search shows others running into same problem.
04/17/200936000
 Honda odessy 2007 driver seat blet stopped working, dealer at first wanted to send me home without seat belt, after i refused to drive the car , they gave me a rent a car for repairs. also break system not working properly , multiple previous mentions to the dealer that breaks are soft, they told me it was not any thing bad and nothing they can do also steering pump problems went bad at 34000 ,miles and they said it wil cost 700 dollars to fix , steering very hard and not safe, unable to steer quickly and avoid objects on the road
06/16/201050450
 Tl - the contact owns a 2007 honda odyssey; he stated that on june 16, his grandchild was in her booster seat and seat belt and as he tried to unlatch it , the seat belt tightened causing him to cut it which was causing suffocation. the dealer or the manufacturer were not contacted. the failure and current mileage was 50,450..
05/11/201060000
 Tl* the contact owns a 2007 honda odyssey. the contact noticed that the seat belt webbing on the rear driver
07/03/2009334001
 The seatbelt mount on the rear passenger side captains chair (seating row #2 of 3 rows available) came loose during travel on my 2007 honda odyssey. this bolt is mounts to the frame. *tr
04/11/20098900
 Tl*the contact owns a 2007 honda odyssey. while driving approximately 65 mph on normal road conditions, an occupant was secured in a seat belt and located in the third row of the vehicle. the seat belt retractor failed to operate and the occupant was unable to disengage the seat belt. the seat belt webbing was cut to release the occupant. the seat belt has not been repaired. the manufacturer was notified. the failure mileage was 8,900 and current mileage was 9,500.
SEAT BELTS - REAR
04/28/2007105/25/2000
 Tl* the contact owns a 2007 honda odyssey. after parking the vehicle the contact could not release the 7 year old child from the seat belt. the contact restarted the vehicle in an attempt to release the seat belt. the seat belt was cut in order to release the child. the child was bruised around the waist area. the failure mileage is unknown , and the current mileage was 76,200. *ak