Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-08-055 | 08/01/2008 | 10026825 | Honda: sliding door does not open all the way even though window is closed. the window regulator is not contacting the lever army properly, making the sliding door control unit think the window is open. *pe | 12/22/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/21/2011 | 26000 | ||
| While traveling on the highway, a rock hit my a/c condenser. a replacement condenser costs $700-1,000. please ask honda to invent some sort of condenser guard to protect it from road debris. my father had same problem with his 2006 honda odyssey. | |||
| 03/03/2009 | 60000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact stated that when she went to open the trunk she hit her head on the trunk lid because it would not open all the way. the failure has gotten worse and now the trunk lid has to be held up by hand. the dealer stated that it is not a recall item and the vehicle is under warranty. the mechanic stated the failure sounded like the stalls needed to be replaced for approximately $200.00 at the owners expense. the failure and current mileage is approximately 60,000. rd | |||
| 12/28/2007 | 1350 | 1 | 08/30/2007 |
| Honda odyssey 2007 exl: brake pedal is soft requiring pressing almost to the bottom to stop the car. dealer did replace master cylinder but no difference, the same scary feeling especially on a highway. couple times i even manage to press brake and accelerator pedals at the same time while trying to stop a car. the first time it happened (it was in canada and road was slippery) i had to use parking brake to stop a car. *tr | |||
| STRUCTURE - BODY | |||
| 12/03/2012 | 72000 | ||
| Both my power sliding doors are starting to fail. there seem to be nurmerous complaints about rear power door issues on the odysseys. our driver side rear power door does not lock or unlock properly unless done manually and it will not open with the remote or the button on the dashboard. the passenger side doors makes a loud popping noise when it opens and also make a noise after its closed as if the door hadn't latched properly. have not had any broken or fallen doors yet. this seems to be an endemic issue rather than a few problems here and there. this is also an issue with safety more than anything else hence requiring immediate attention from honda what will happen if i have to rush my three small children out of the car in an emergency and am not able to open either doors or as it has happened to other parents my dooor falls while driving?????? this is a part of the car that should not fail after any year of service and sensible use, however is happenign to new as well as older models. and why are we continuously being stuck with the bill (upwards of $500.00) for honda's failure to produce quality doors and door assemblies for one of the most critical part of a car. i would like to know from you government what are you doing about this. we do not need another toyota situation, where we had to see people pershing before you guys did anything about it!!!!!! | |||
| 05/01/2012 | 75000 | 1 | |
| Left side (driver side) power door stopped working. door can't be opened either under power or manually. *tr | |||
| 05/01/2012 | 75000 | ||
| Left side (driver side) power door stopped working. door can't be opened either under power or manually. | |||
| 04/14/2010 | 45000 | 1 | |
| After 3.5 years after i bought my 2007 honda odyssey, i noticed that the paint on the roof and on the top of the front fenders started peeling off. i brought it to the dealer and they said they can't do anything because my warranty had expired. i told them that i have their extended warranty and showed them a copy of honda service bulletin # 08-031 that describes the paint peeling problem and how to fix it. in the service bulletin, honda will fix the paint problem and warranty the paint for 7 years. they refused to do anything. i contacted honda customer service and they said that they will not fix the paint to primer adhesion issue. without a solid paint covering on the van, it will rust prematurely and lose value very fast. this paint to primer issue is widespread among many honda vehicles and model years and colors yet the service bulletin only mentions paint peeling on dark blue 2003-2005 odysseys built at the alabama plant with vins starting with 5fn . my odyssey is a 2007 with light blue paint, was built at the same alabama plant and my vin starts with 5fn . i have the same paint issue and the pictures of peeling paint in the service bulletin are exactly like my problem and in exactly the same spots. clearly the paint problem is more widespread than honda is willing to admit. please bring this issue in behalf of many honda owners to honda's attention and i hope they will do the right thing and fix our cars and fix the potential paint peeling problems of new cars. *tr | |||
| 04/14/2010 | 45000 | ||
| After 3.5 years after i bought my 2007 honda odyssey, i noticed that the paint on the roof and on the top of the front fenders started peeling off. i brought it to the dealer and they said they can't do anything because my warranty had expired. i told them that i have their extended warranty and showed them a copy of honda service bulletin # 08-031 that describes the paint peeling problem and how to fix it. in the service bulletin, honda will fix the paint problem and warranty the paint for 7 years. they refused to do anything. i contacted honda customer service and they said that they will not fix the paint to primer adhesion issue. without a solid paint covering on the van, it will rust prematurely and lose value very fast. this paint to primer issue is widespread among many honda vehicles and model years and colors yet the service bulletin only mentions paint peeling on dark blue 2003-2005 odysseys built at the alabama plant with vins starting with 5fn . my odyssey is a 2007 with light blue paint, was built at the same alabama plant and my vin starts with 5fn . i have the same paint issue and the pictures of peeling paint in the service bulletin are exactly like my problem and in exactly the same spots. clearly the paint problem is more widespread than honda is willing to admit. please bring this issue in behalf of many honda owners to honda's attention and i hope they will do the right thing and fix our cars and fix the potential paint peeling problems of new cars. | |||
| 03/15/2010 | 50000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact stated that the passenger side sliding door opened while the vehicle was in motion. the contact stated that they have had problems getting both sliding doors to lock properly before the passenger door opened while they were driving. the vehicle was taken to the dealer where the dealer replaced both roller assemblies. the contact stated that the passenger door had not popped open but that both doors were still hard to lock. the failure mileage was 50,000 and the current mileage was 130,000. kmj | |||
| 03/15/2010 | 50000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact stated that the passenger side sliding door opened while the vehicle was in motion. the contact stated that they have had problems getting both sliding doors to lock properly before the passenger door opened while they were driving. the vehicle was taken to the dealer and the dealer replaced both roller assemblies. the contact stated the passenger door has not pooped open, but that both doors are still hard to get to lock. the failure mileage was 50,000 and the current mileage was 130,000.rl | |||
| 07/13/2012 | 57003 | 1 | |
| My wife had mentioned she had been experiencing some problems with the hatch on her honda. yesterday she said it was slow to open; today she said it would not open at all. i went out to look at the hatch and try to determine if she had a blown fuse, etc. i pushed the button on the remote and the tailgate opened, contrary to what she had told me. it seemed to open slower than normal. i went to see if anything was attached to the hatch that would slow down its opening. it was raining, so i stepped under the hatch. without warning it came down on me. the interior of the hatch hit me on the head, knocked me forward then hit me in the back of my legs, causing pain to both my shins and calves where i was struck by the hatch and rear bumper. i already have some issues with a stained neck due to military related service. when the hatch hit me on the head i felt a sudden jolt of pain in my arm and shoulder, like a huge electric shock. now my neck is very sore/stiff. i have had many other cars with rear hatches. the hatch struts would slowly lose their effectiveness, and would give you some sort of warning that they were going to be in need of repair. these hatches would become less effective in the winter, during cold weather. this is not the case with our odyssey. it happened suddenly; one day it was fine, the next day it was smacking me in the head. something is wrong with the design of these things. i'm going to contact honda of america and let them know that they have a serious safety flaw in that these things could suddenly fail so rapidly. i'm a strong, healthy man. i work as firefighter in a big city, so this kind of trauma is not a huge deal to me. i shudder to think what would have happened if a smaller person was struck by this hatch. *tr | |||
| 07/13/2012 | 57003 | ||
| My wife had mentioned she had been experiencing some problems with the hatch on her honda. yesterday she said it was slow to open; today she said it would not open at all. i went out to look at the hatch and try to determine if she had a blown fuse, etc. i pushed the button on the remote and the tailgate opened, contrary to what she had told me. it seemed to open slower than normal. i went to see if anything was attached to the hatch that would slow down its opening. it was raining, so i stepped under the hatch. without warning it came down on me. the interior of the hatch hit me on the head, knocked me forward then hit me in the back of my legs, causing pain to both my shins and calves where i was struck by the hatch and rear bumper. i already have some issues with a stained neck due to military related service. when the hatch hit me on the head i felt a sudden jolt of pain in my arm and shoulder, like a huge electric shock. now my neck is very sore/stiff. i have had many other cars with rear hatches. the hatch struts would slowly lose their effectiveness, and would give you some sort of warning that they were going to be in need of repair. these hatches would become less effective in the winter, during cold weather. this is not the case with our odyssey. it happened suddenly; one day it was fine, the next day it was smacking me in the head. something is wrong with the design of these things. i'm going to contact honda of america and let them know that they have a serious safety flaw in that these things could suddenly fail so rapidly. i'm a strong, healthy man. i work as firefighter in a big city, so this kind of trauma is not a huge deal to me. i shudder to think what would have happened if a smaller person was struck by this hatch. | |||
| 06/19/2012 | 106000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact attempted to open the rear lift gate and noticed that it had become extremely heavy and would not remain open. the contact referenced nhtsa campaign id number: 12v062000 (structure: body: hatchback/liftgate: support device) but the recall only covered the 2008-2009 honda odyssey vehicles and not the 2007 models. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 106,000. kmj | |||
| 06/11/2012 | 35000 | ||
| The rear tailgate struts on my honda odyssey van failed once i opened it. the heavy tailgate began to close on me while i was under it and had i not noticed it coming down it would have crushed me. i'm elderly and struggled with the weight of the tailgate as i caught it. the passenger-side strut completely failed, leaking some kind of fluid out of it and the driver-side strut is also leaking. these leaks and failures were sudden as i had recently washed the van a day before and did not find any leaks when i cleaned the tailgate. | |||
| 06/19/2012 | 106000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact attempted to open the rear lift gate and noticed that it had become extremely heavy and would not remain open. the contact referenced nhtsa campaign id number: 12v062000 (structure: body: hatchback/liftgate: support device) but the recall only covered the 2008-2009 honda odyssey vehicles and not the 2007 models. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 106,000. kmj | |||
| 06/11/2012 | 35000 | ||
| The rear tailgate struts on my honda odyssey van failed once i opened it. the heavy tailgate began to close on me while i was under it and had i not noticed it coming down it would have crushed me. i'm elderly and struggled with the weight of the tailgate as i caught it. the passenger-side strut completely failed, leaking some kind of fluid out of it and the driver-side strut is also leaking. these leaks and failures were sudden as i had recently washed the van a day before and did not find any leaks when i cleaned the tailgate. | |||
| 06/19/2012 | 106000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact attempted to open the rear lift gate and noticed that it had become extremely heavy and would not remain open. the contact referenced nhtsa campaign id number: 12v062000 (structure: body: hatchback/liftgate: support device) but the recall only covered the 2008-2009 honda odyssey vehicles and not the 2007 models. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 106,000. kmj | |||
| 06/11/2012 | 35000 | ||
| The rear tailgate struts on my honda odyssey van failed once i opened it. the heavy tailgate began to close on me while i was under it and had i not noticed it coming down it would have crushed me. i'm elderly and struggled with the weight of the tailgate as i caught it. the passenger-side strut completely failed, leaking some kind of fluid out of it and the driver-side strut is also leaking. these leaks and failures were sudden as i had recently washed the van a day before and did not find any leaks when i cleaned the tailgate. | |||
| 06/19/2012 | 106000 | ||
| Tl- the contact owns a 2007 honda odyssey. while parked the contact attempted to open the rear lift gate and noticed it was extremely heavy and would not stay open. there was a recall under nhtsa campaign id number: 12v062000 (structure:body:hatchback/liftgate:support device) that may be related to the failure. the recall only covers 2008-2009 honda odyssey vehicles and not 2007 models. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 106,000. da | |||
| 06/11/2012 | 35000 | ||
| The rear tailgate struts on my honda odyssey van failed once i opened it. the heavy tailgate began to close on me while i was under it and had i not noticed it coming down it would have crushed me. i'm elderly and struggled with the weight of the tailgate as i caught it. the passenger-side strut completely failed, leaking some kind of fluid out of it and the driver-side strut is also leaking. these leaks and failures were sudden as i had recently washed the van a day before and did not find any leaks when i cleaned the tailgate. | |||
| 11/25/2010 | 95000 | ||
| Paint on the roof peeling on top. can see metal now and started as bubble. worried about rusting. contacted dealer they are doing nothing. | |||
| 01/04/2011 | 80000 | ||
| Tl - the contact owns a 2007 honda odyssey. the contact stated that the rear hinge door struts fractured, causing the door to slam shut. the contact mentioned that the door impacted her on the top of her head. the vehicle was not taken to the dealer. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 103,000. kmj | |||
| 01/04/2011 | 80000 | ||
| Tl - the contact owns a 2007 honda odyssey. the contact stated that the vehicle rear hinge door struts broke causing the door to slam shut. the contact mentioned that the door impacted her on the top of her head. the vehicle was not taken to the dealer. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 103,000. pm | |||
| 03/30/2012 | |||
| The rear power liftgate cannot stay in open position. power liftgate would open and then slam shut occasionally. struts cannot support weight of rear liftgate. | |||
| 09/04/2011 | 40000 | ||
| Tl* the contact owns a 2007 honda odyssey. the contact stated that the rear passenger side sliding door closed on a child, causing bruises to the childs right hand. the contact stated that the door should have retracted when it sensed an obstruction but it did not. the manufacturer was made aware of the failure and a complaint was filed. the vehicle was not repaired. the approximate failure mileage was 40,000. | |||
| 09/04/2011 | 40000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact stated that the rear passenger side sliding door closed on a child, causing bruises to the child | |||
| 09/04/2011 | 40000 | ||
| Tl- the contact owns a 2007 honda odyssey. while parked was screaming because the passenger side sliding door had closed while she was extending her. the door did not automatically retrack. the child sustained bruises to her right hand. the manufacturer was made aware of the failure and a complaint was filed. the vehicle was not repaired. the approximate failure mileage was 40,000. ds | |||
| 07/23/2011 | 38000 | ||
| Tl-the contact owns a 2007 honda odyssey touring. the contact stated the rear hatch on the vehicle slammed shut after it was open and up in the air. when it slammed it dented the botton of the hatch. the vehicle was taken to the dealer who inspected the vehicle and stated the struts had failed. there was no recall and she would have to pay for the repairs. the manufacturer was contacted and informed her there was no recall and to take the vehicle to the dealer. the vehicle was not repaired. the failure mileage was 38,000...mw | |||
| 06/12/2011 | 43000 | ||
| Tl*the contact owns a 2007 honda odyssey. the contact stated the lift gate strut fractured. the dealer advised the contact that her vin was not included in recall number: 10v055000, structure body hatchback/liftgate. the manufacturer was aware of the failure. the vehicle had not been repaired. the current and failure mileages were 43,000. the vin was unavailable. | |||
| 06/12/2011 | 43000 | ||
| Tl- the contact owns a 2007 honda odyssey. the contact stated that the lift gate strut fractured. the dealer advised the contact that she had not been included in recall number: 10v055000 ( structure:body:hatchback/liftgate). the manufacturer was aware of the failure. the vehicle had not been repaired. the current and failure mileages were 43,000. the vin was unavailable. bw | |||
| 05/09/2010 | 16000 | ||
| Both rear tailgate struts had leaked fluid, causing automatic tailgate to open but then slam shut rather than stay open. service advisor explained that the problem only became evident after both of the struts had failed but, until then, one functioning strut may have been concealing the failure of the other. problem manifested at 16,000 miles, and was less than two weeks out of warranty, but dealership charged me to replace the failed hatch struts. | |||
| 02/01/2010 | 43000 | ||
| Noticed that since feb. 2010, my tailgate unexpectedly shuts closed, it fails to stay open, and at times, it opens only 3/4 the distance up and only for a short moment... nothing has yet been completed to remedy the problem, i just realized through online search that others have the same concern, and a recent recall on 2005 lift gate strut recall was sent out | |||
| STRUCTURE - BODY - DOOR | |||
| 07/06/2011 | 47000 | 1 | |
| I cut and pasted part of another complaint as this complaint perfectly explains my complaint. the right rear passenger intermittently fails to open or close. this occurs when using the remote, driver buttons, or the door handles (interior & exterior). it appears to jump off the track. we have had it looked at by a honda 5 times. i bought it used from the dealership and it was a certified, pre owned honda. the 4th time i took it in they replaced the replaced the harness and pinch center in may 8, 2012. they said the middle roller was broken as well and that was replaced in february 2012. but i am still having trouble. this morning when i brought it in to look at it, the door made the loud popping sound it sometimes makes after i have tried to open it for a long time without success. the technician saw it but like all of them, he just looked dumbfounded and did not appear to know what to do. i mentioned others have complained about the doors on this site and they did not seem to care. the most aggravating thing is that when i bring it in to the shop to be seen, the door always works for the honda guys so it looks like i am crazy. *tr | |||
| 04/14/2007 | 48000 | ||
| Tl* the contact owns a 2007 honda odyssey. the contact stated he had the left passenger side sliding door open and he noticed it began to close without warrant. he was unable to open the door with the door mechanism and instead attempted to open the door manually. he was able to pull the door open slightly, however the door continued to close and his wrist became jammed in the door. the vehicle had not yet been diagnosed or repaired. the approximate failure mileage was 48,000 and the current mileage was 50,000. updated 05/19/10. *lj | |||
| 03/14/2010 | 105000 | ||
| Tl*the contact owns a 2007 honda odyssey. the contact was driving approximately between 55-65 mph. unexpectedly, both rear interior doors ajared without assistance. the vehicle was driven to the side of the road and the defective doors were closed. the vehicle was taken to an authorized dealer for inspection. the failure was related to the closure motors. the estimated repair cost was $1,000. the vehicle has not been repaired for the malfunction at this time. the failure mileage was 105,000. | |||
| 02/23/2010 | 81000 | 1 | |
| The rear hatch of my 2007 honda odyssey touring van suddenly fell on my 13 year old daughter as she was leaning into the cargo area of the van. the it appears that the struts designed to hold the door opened failed. the door weighs at least 50 pounds. *tr | |||
| 06/02/2009 | 15000 | 1 | |
| The automatic sliding doors of the 2007 honda odyssey ex-l entrapped my 5 year olds left hand at the back of the door. he has swelling, bruising, and abrasions. it does not appear that there is permanent damage. however, the proximity of the seat and seat belt to the rear door jam is conducive for this type of injury. the door should immediately reverse if it encounters any resistance to closing at any part of the door. it currently only stops it's motion if the front part of the door encounters significant force. *tr | |||
| 02/23/2008 | 0 | 08/27/2007 | |
| My 3 year old son's arm and hand became trapped in the left rear automatic electronic sliding door. there is a safety to prevent accidental closure, however there are no safeties in place on the inside of the vehicle to prevent a child's arm and/or hand/fingers from being crushed or trapped. this is a very serious problem! *tr | |||
| 02/16/2008 | 1 | 07/01/2007 | |
| My daughter who is 5 got her hand caught in the sliding door of our 2007 honda odyssey. she got it caught in the rear end of the door and the door did not reopen. she screamed and i ran to that side of the car and opened the door to release her hand from the door. she was in a lot of pain and had visible marks across her hand. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 01/03/2008 | 2500 | 1 | 08/28/2007 |
| After a freezing rain and snow storm, when the rear hatch of a 2007 honda odyssey was opened, the wind deflector attached to the hatch broke off. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 01/01/1901 | 2 | ||
| 2007 honda odyssey has ongoing brake pedal problems. *nj the consumer stated the pedal was soft and it would drop from under her feet. the dealer bled the brake system. the rear hatch did not stay up on its own. the dealer replaced the struts on the hatch. *jb | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 08/06/2012 | 87500 | 1 | |
| Tailgate struts stopped working. tailgate will not stay in upright position. there is a recall on the 2008-2009 models with power tailgate lift (nhtsa action number pe11034) but not on 2007 models with manual lift. *tr | |||
| 07/11/2012 | 100100 | 1 | |
| Truck tailgate holder failed and hit driver on the back. it slammed closed and would not stay open. *tr | |||