Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/18/2013 | 45000 | ||
| Tailgate (trunk's hatchback) door doesn't stay open and keeps closing back. | |||
| 11/17/2012 | 38900 | ||
| We own a 2009 honda odyssey that recently experienced failed gas struts in the hatch. as a result, my wife was struck in the head injuring her. honda agreed to repair even though it is out of the 36k miles warranty. there is a recall for the 2009 odyssey for the exact same failure mode, but only for the motorized hatch. (ours is not motorized). i would like you to look into the possibility of having honda increase the scope of the recall to include non-motorized hatches. the dealer took possession of the gas struts from the hatch as they indicated honda of america demanded the parts for their own research. i was not able to hold onto them. besides the obvious injury my wife incurred, my young toddler twins were also at risk if they happened to be near the hatch and it collapsed. | |||
| 11/02/2012 | 75000 | ||
| Gas struts in rear hatch failed. hatch came down quickly and without warning. injury was minor abrasion to index finger that did not require medical attention. believed to be related to honda recall #s22, nhtsa campaign #12v062000. inquired about recall campaign to local honda dealer. honda dealer responded that the campaign does not cover the model in question. campaign should be expanded. | |||
| 06/30/2012 | 70000 | ||
| While opening my tailgate on my honda odyssey van yesterday at around 6:00 p.m. it fell down on my head. what would cause that to happen? i did not do anything to try and fix it. the dealership was closed. | |||
| 01/06/2012 | 45724 | ||
| Rear back hatch suspension shocks leak and lose pressure. per honda dealership could be a on going problem and needs replaced every couple of years. per the honda dealership, they have seen this happen in vehicles that are a year old. | |||
| 12/31/2011 | 59899 | ||
| The rear powered tailgate has malfunctioned. the struts do not hold the door open and when you open the hatch with the powere button it fully opens then jerks two times then closes. if you open the hatch manually the struts do not hold the door at all and it slams shut. | |||
| 10/05/2011 | 50000 | ||
| The power back hatch on my 2009 honda odyssey ex l slams shut and will not hold. the power back hatch opens all the way up, tries to stay up but slams back down. while loading the vehicle with luggage the hatch slammed down on my back knocking me to the ground. the strut failed without warning. | |||
| 10/12/2011 | 41500 | ||
| My wife tried to open the (powered) liftgate via the handle. the liftgate would not open this way. when she tried the remote, it opened it apx 90 percent of the way. when it reached the apx 90 percent mark, it seemed that the motor opening it jammed and the gate came down quite quickly, falling unexpectedly on my wife's back. i researched this problem and saw that there is an open investigation on this same matter (nhtsa campaign id number: pe11034). | |||
| 10/05/2011 | 50000 | ||
| The power back hatch on my 2009 honda odyssey ex l slams shut and will not hold. the power back hatch opens all the way up, tries to stay up but slams back down. while loading the vehicle with luggage the hatch slammed down on my back knocking me to the ground. the strut failed without warning. | |||
| 10/12/2011 | 41500 | ||
| My wife tried to open the (powered) liftgate via the handle. the liftgate would not open this way. when she tried the remote, it opened it apx 90 percent of the way. when it reached the apx 90 percent mark, it seemed that the motor opening it jammed and the gate came down quite quickly, falling unexpectedly on my wife's back. i researched this problem and saw that there is an open investigation on this same matter (nhtsa campaign id number: pe11034). | |||
| 09/03/2011 | 81788 | ||
| While the rear door (hatch) was open and i was unloading the vehicle, with no warning, the hatch slammed down. i opened the hatch again, and it will no longer stay open on it's on. | |||
| 07/10/2011 | 41197 | ||
| The rear power liftgate was opened without manual assist. it reached the top and stayed up for a few seconds, then closed unexpectedly falling onto the head and sholders. the problem kept getting worse. the rear lift gate if manually opened would fall after a few seconds. | |||
| 01/01/2009 | 8000 | ||
| Engine ping, detonation, preingition issues | |||
| 06/16/2010 | 10120 | ||
| 2009 honda odyssey. rear hatch door in back will slam shut without any warning or being closed. no wind or external force caused it to slam shut very fast. thank goodness there was no one under the hatch door when it happened. also, rear hatch door sometimes will not stay up without being propped up to avoid from closing. | |||
| 01/16/2010 | 7000 | ||
| My vehicle is honda odysee 2009 i purchase this unit u=in triangle dealers in p.r. and my unit have a difficult in the front with the punta de eje y tiene que reemplazarla my husband paid for security bumper to bumper and he sevice is bad i waiting up january and this piece no arrive because triangle talk me and said american honda worked order of november 2009 and my unit continue with defect i need help because is very iconvenient that this unit is new. i callng and this call to dealer always is negative please chek this unit | |||
| 03/15/2010 | 18000 | ||
| Rear window in 2009 honda odyssey shattered with no explanation. minivan was parked in garage. temperatures were about 40 degrees. had driven the vehicle about an hour earlier in very light traffic with no incidences. | |||