Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/10/201335000
 Our 2010 honday odyssey has rolled backward while the transmission was in park twice. the first time we thought it was a fluke as it rolled 'only' about 18 inches. the second time the van was again in park, and the keys were out of the ignition, a few hours later a neighbor came to inform us that the van had rolled into the street/alley which is approximately 7 feet from the original parking spot. the van is parked in an almost flat location, the incline of the driveway is standard rain run-off grade so less than 2% approximately.
11/05/201219191
 Traveling on the highway, one rock hit the windshield of my 2010, honda odyssey. the star crack was about the size of a penny. i contacted my insurance company who sent out safelite to repair the windshield. safelite inspected and said the windshield could be repaired and then determined that the windshield would need to be replaced. the car is less than 3 years old, has less than 20k miles, was struck by 1, small rock and the windshield needs to be replaced. this is my third honda, all of them have been struck by rocks, none of the others experienced any damage.
08/30/201227300
 In the end of august the power windows stopped working in our odyssey. when i dropped the car off at the dealer to fix the windows, the alarm system did not recognize the keys and went off every time the dealer tried to open the door. i brought in my wife's set of keys to see if that would resolve the issue but it did not. the car no longer recognizes either key or key fob and triggers the alarm whenever i unlock and open the doors. additionally, the unlock button on the key fob somehow caused my windows to go down so they are stuck down and no buttons, door locks, windows, power sliding doors, or rear tailgate lift work. honda does not know what the problem is and has been resistant to help fix the ca despite it still being under warranty.
03/31/2010500
 This is an on-going safety issue and possible equipment defect involving the check rod mechanism on the front doors of the vehicle. the check rods do not provide adequate resistance to keep the door open. when the vehicle is parked and the front door is in the fully opened position, the door is prone to swing shut. this occurs in a variety of situations: on a level surface, if the door is pushed open, the door will sometimes swing back on the occupant; the fully opened door will also swing shut when the vehicle is on even a slight incline or is blown by a gust of wind. the check rods do not provide adequate resistance to keep the door in the open position when fully extended. these are very heavy doors and could cause serious injury. my wife and i have both experienced numerous instances in which the door has started swinging shut in each of these situations. i discussed this concern with the service manager at my local honda dealership and i reported this problem to american honda (case # n012011-11-0401650). i compared the front door check rod mechanism in the 2012 honda odyssey on the dealer
04/29/201125500
 I bought this car from courtsey palm habor honda in 2010. at 25000 miles this car died out completely on me.not a single thing working including lights on dashboard. car was towed to nalley honda, brunswick ga and while it was fixed i was infm that the car had bad fuse. the same was reported to american honda prior to towing.american honda has not taken this matter seriously saying if this happens again please call us back again.what if this happens while am on road with my family. prior to this car i had another 2010 honda odyssey which had same issues and with pressure i had to ask courtsey palm habor honda to replace me with new one which they did.this is something serious which american hondadidnt believe to address and just walked away. previous vin i had was 5fnrl3h73ab061881. who is going to be responsible if the same thing happens after the mfg warranty is over from american honda. i have addressed the issue to the dealer i bought from but they too have responsed well to the issue and left me saying nalley honda will take care of the issues
08/12/201138000
 The car was moving @45 mph. sunny dry conditions temp 80 degrees. sunroof is closed, cover is open, the sunroof explodes. no other windows are open. glass falls inside cabin. dealer notified and agrees to replace. a request has been made to escalate this issue with honda and nhtsa due to safety concerns with rear passengers being hit with flying glass debris. the same issue has been discovered with other honda models and model years namely 2010 crosstour, and 2005 odyssey. it appears this issue can be inaccurately filed under comprehensive insurance policies whereby owners and dealers suspect an object strike as the cause. this is not the case.
01/11/20117300
 2010 honda odyssey with 7,300 miles and the clear coat is failing, from what thedealer call external causes not covered under warranty.