Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/15/20121501
 I just bought a 2012 honda odyssey. at night you can not see very well with the headlights. it leaves bad visualization of the road. it is like a black curtain over your windshield in dark country roads. i almost went into a ravine. thank goodness i was going slow. i do not take this route much. but when going into very dark areas. it is a complete black out. i took it back to my dealer in mentor, ohio. at classic and the service man was very rude. and looked at me like i was out of my mind. i am a night nurse. drive my kids around for functions. this really scares me. i see there are several other complaints. this is suppose to be a family vehicle. a safe vehicle. i see now why they need a good crash rating. it could happen cause of these headlights. please help! *tr
08/15/2012150
 I just bought a 2012 honda odyssey. at night you can not see very well with the headlights. it leaves bad visualization of the road. it is like a black curtain over your windshield in dark country roads. i almost went into a ravine. thank goodness i was going slow. i do not take this route much. but when going into very dark areas. it is a complete black out. i took it back to my dealer in mentor, ohio. at classic and the service man was very rude. and looked at me like i was out of my mind. i am a night nurse. drive my kids around for functions. this really scares me. i see there are several other complaints. this is suppose to be a family vehicle. a safe vehicle. i see now why they need a good crash rating. it could happen cause of these headlights. please help!
11/03/2011100
 Brand new vehicle, new model year, could be one of first. headlights are as bright as the sun. any bump or incline puts headlights into oncoming driver eyes. majority flash me that my high beams are on. they are not. honda says all perfect. i cannot look into light - it is sun-like. my headlights come up into oncoming eyes constantly - honda says aimed perfectly. i assert that this is simply highly dangerous; honda will do nothing for me. all is perfect, they say. even if i don't cause someone else's accident, the quantity of people flashing me appears to be evidence of spreading anger, because i can do nothing. my sun-like lights 'flash' them again and again. pity the poor driver in front of me, in my lane. my bulbs are halogen, not the 'high intensity discharge' type.
10/06/2011380
 Tl- the contact owns a 2012 honda odyssey. the contact stated the headlights do not project far enough for him to see while driving at night. the vehicle was taken to the dealer who adjusted the headlights but the contact stated it did not make a difference. the dealer also informed him that was caused by the design of the vehicle and offered no other assistance. the manufacturer stated they would give him a return call within the next two days. the failure mileage was 380. rvk
10/06/2011380
 Tl-the contact owns a 2012 honda odyssey. the contact stated the headlights does not project far enough for him to see while driving at night. the vehicle was taken to the dealer who adjusted the headlights but the contact stated it did not make a difference. the dealer also informed him that was the design of the vehicle and offered no other assistance. the manufacturer was notified who stated they will give him a return call within the next two days. the failure mileage was 380. mw