Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
SB-12-06409/27/201210046880Honda: after shifting into 2nd, 3rd, or 4th gear, vehicle would surge or judder or would have hesitation. model 2011-2012 odyssey touring/elite. *pe10/31/2012
POWER TRAIN - MANUAL TRANSMISSION
SB-12-06409/27/201210046880Honda: after shifting into 2nd, 3rd, or 4th gear, vehicle would surge or judder or would have hesitation. model 2011-2012 odyssey touring/elite. *pe10/31/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/07/2012200
 When traveling at a low speed and try to acclerate, the vehicle does not respond for 3 to 5 seconds. very dangerous when trying to make a left turn or getting onto highway.
11/05/20121371
 I bought a brand new '12 odyssey exl-nav (5-speed automatic transmission) and from the day i picked it up, i noticed a shuddering when the transmission was at a shift point, especially from 2nd to 3rd and 3rd to 4th. i am submitting this complaint because i see a registered compliant for odyssey touring and touring elite models with 6-speed transmissions but not for the ex or exls with 5-speed transmission [nhtsa reference #10046880;tsb reference #sb-12-064]; however i have the same transmission issue. it has been in the shop at a honda dealer twice now to resolve issue and last time they mentioned there had been a service bulletin issued for this issue and they uploaded a new software control module. however, i still have the issue and am concerned that this is a design-flaw issue that honda may not be able to fix. please expand the nhtsa issue to include the 5-speed transmissions as well and advise if there is anything i can do. also, with the brand new vehicle, the rear brake rotors were warped and pulsed when breaking and had to be resurfaced within a month of delivery. that issue is now resolved. *tr
11/05/2012137
 I bought a brand new '12 odyssey exl-nav (5-speed automatic transmission) and from the day i picked it up, i noticed a shuddering when the transmission was at a shift point, especially from 2nd to 3rd and 3rd to 4th. i am submitting this complaint because i see a registered compliant for odyssey touring and touring elite models with 6-speed transmissions but not for the ex or exls with 5-speed transmission [nhtsa reference #10046880;tsb reference #sb-12-064]; however i have the same transmission issue. it has been in the shop at a honda dealer twice now to resolve issue and last time they mentioned there had been a service bulletin issued for this issue and they uploaded a new software control module. however, i still have the issue and am concerned that this is a design-flaw issue that honda may not be able to fix. please expand the nhtsa issue to include the 5-speed transmissions as well and advise if there is anything i can do. also, with the brand new vehicle, the rear brake rotors were warped and pulsed when breaking and had to be resurfaced within a month of delivery. that issue is now resolved.
09/24/20124601
 We bought this vehicle with my aunt[xxx] for our family, we were breaking it in around 400 plus miles and we notice there is a vibration when the vcm or variable cylinder management turns on. so we took it a the dealership we bought it from which is norm reeves honda in west covina ca. humming vibration noise when the vcm turns on at any speed. to whom it may concern, sept 27 2012 me and my aunt just bought a bought brand new 2012 honda odyssey ex sept 21,2012 with only 33 miles on it, we notice a vibration in the engine so i took it to norm reeves honda 1 888 637 7262 on sept 27, 2012 with 622 miles on it and spoke to [xxx] service advisor i told them that there is a vibrations in the engine, wind noise, alignment problem and the rear sliding door not being pushed. he send a guy to meet me which he's name is[xxx] a service diagnostics who come with me for a test drive, so we went and he notices the vibration, wind noise and the sliding rear door not being plush and the alignment. [xxx] told me that they will hook up the computer system of honda to see the problem with the vibrations we head back to the dealer and he told the service advisor about it. so i left odyssey with them the whole day, i got a call from [xxx] around 4:30 ish and told me they fixed the rear door striker, the rear sliding door the fixed also, alignment is now straight and the top part of the door is plushed but the lower door is not plushed any more, they fixed the alignment, they said the wind noise is normal, regarding the vibration, they told me that they drove the new one and they drive the same. they is a big problem here and they just not saying. pls help us out information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
09/24/2012460
 We bought this vehicle with my aunt grace atilano for our family, we were breaking it in around 400 plus miles and we notice there is a vibration when the vcm or variable cylinder management turns on. so we took it a the dealership we bought it from which is norm reeves honda in west covina ca. humming vibration noise when the vcm turns on at any speed. to whom it may concern, sept 27 2012 me and my aunt just bought a bought brand new 2012 honda odyssey ex sept 21,2012 with only 33 miles on it, we notice a vibration in the engine so i took it to norm reeves honda 1 888 637 7262 on sept 27, 2012 with 622 miles on it and spoke to mr valentine frausto service advisor i told them that there is a vibrations in the engine, wind noise, alignment problem and the rear sliding door not being plushed. he send a guy to meet me which he's name is beto a service diagnostics who come with me for a test drive, so we went and he notices the vibration, wind noise and the sliding rear door not being plush and the alignment. beto told me that they will hook up the computer system of honda to see the problem with the vibrations we head back to the dealer and he told the service advisor about it. so i left odyssey with them the whole day, i got a call from valentin frausto aroung 4;30 ish and told me they fixed the rear door striker, the rear sliding door the fixed also, alignment is now straight and the top part of the door is plushed but the lower door is not plushed any more, they fixed the alignment, they said the wind noise is normal, regarding the vibration, they told me that they drove the new one and they drive the same. they is a big problem here and they just not saying. pls help us out
10/20/2011500
 Tl* the contact owns a 2012 honda odyssey. the contact stated that the transmission would emit a shuttering sound while driving approximately 20 mph. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was performing to specifications. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 500.
10/20/2011500
 Tl-the contact owns a 2012 honda odyssey. the contact stated that the transmission would emit a shuttering sound while driving approximately 20 mph. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was performing to specifications. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 500. kmj
10/20/2011500
 Tl-the contact owns a 2012 honda odyssey. the contact stated that the transmission would emit a shuttering sound while driving approximately 20 mph. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was performing to specifications. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 500. sm.