Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/27/201318000
 My car started to vibrate a little driving on the freeway and down hill aroung 18,000 miles. i drove it and finally at 22,000 miles i took it to a honda dealer to check it out. the service advisor told me that the rotors were warped and that i needed a break job. i feel that the rotors are either not the proper size or thickness for the car. i've checked on line and many same car owners are seeing the same problems. i feel that the warrenty the should honor replacement or repair if the rotors are warping so quickly.
12/15/2011
 Wind noise across the windshield is significant and also air leak on driver side window; dealer put in new door seal, but this did not help. they said they know of the complaints and had no fix for it. in dec of 2012, one year after i first started to complain, then contacted corporate honda directly, the dealer was able to fix my air leak at my ear. now i can hear all the air noise around the windshield and sun roof. they say there no fix for this. at speeds of 40 mph and above it is aggravating. we have consistently complained to the dealer about this at every visit. this is not a car to buy for anything but to get your kids around town.
11/21/2012
 The speedometer and other instruments on the dash board are very easy to see at night. however, in daylight it is very difficult to see the speedometer and the other instruments, particularly if wearing polaroid sunglasses. the numbers on the speedometer are grey on grey. that and the led lighting makes it very difficult to see how fast the vehicle is going. it is a safety problem because motorists have to spend a significant amount of extra time looking at the speedometer in order to see how fast the vehicle is going. while the motorists are looking at the speedometer, they can't see the road and they can't see potential traffic conflicts. earlier models of honda odyssey did not have this problem. honda knows how to make the dashboard instruments clearly visible in daylight. no new technology has to be developed to mitigate this safety problem.
10/01/20127400
 A/c stopped blowing cold air all of a sudden. took car to dealer for diagnosis. dealer stated rock punctured the condenser, and is not covered under warranty. we believe, and thousands of others, that this is a manufacturers defect and flaw in design that does not adequately protect this component, hence american honda is making a ton of money off its customers for repairs. contacting american honda for resolution is useless, as they are standing behind a routine explanation of that they are not liable for this type of failure, in their design. we need help!
04/02/20128000
 Pulling onto freeway and dash lights flashed then motor quit completely. coasted to stop on shoulder with very little brake power left. vehicle would not even turn on - complete vehicle failure. had it towed once again to dealer said a faulty or shorted ground wire. have not picked up yet so will determine if fixed. this is the second major failure with this vehicle. honda dealer nor corporate customer service shows any concern or interest in our situation. my wife is very afraid to drive or depend on this car.
03/13/20126000
 The vehicle hesitates and occasionally surges on acceleration.